--- description: Get detailed information about Health Cloud and how it can help you meet your business needs. Learn more about Health Cloud price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.com.sg/software/172299/health-cloud Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.5/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 31 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - Campaign Management - Care Plan Management - Case Management - Claims Management - Client Portal - Commission Management - Confirmations/Reminders - Contact Management - Data Import/Export - Document Management - EMR/EHR - Electronic Data Capture - Electronic Payments - Electronic Signature - Email Management - Financial Management - For Medical Purposes - Forms Management - Insurance Policy Management - Inventory Management - Inventory Tracking - Invoice Management - Lead Management - Medical Billing - Mobile Access - Multi-Location - Patient Communications - Patient Management - Patient Monitoring - Patient Portal - Physician Management - Pipeline Management - Policy Management - Product Identification - Purchase Order Management - Purchasing & Receiving - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Scheduling - Task Management - Treatment Planning - Trial Design - Workflow Management ... and 28 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.capterra.com.sg/directory/30976/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.com.sg/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.com.sg/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.com.sg/directory/31085/patient-engagement/software) - [Patient Case Management Software](https://www.capterra.com.sg/directory/30590/patient-case-management/software) - [Clinical Trial Management Software](https://www.capterra.com.sg/directory/10035/clinical-trial-management/software) ## Alternatives 1. [Carepatron](https://www.capterra.com.sg/software/195467/care-patron) — 4.4/5 (857 reviews) 2. [Jane](https://www.capterra.com.sg/software/178984/jane-app) — 4.8/5 (503 reviews) 3. [BestoSys](https://www.capterra.com.sg/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Pabau](https://www.capterra.com.sg/software/140062/pabau-crm) — 4.7/5 (627 reviews) 5. [Epic](https://www.capterra.com.sg/software/122278/epiccare-emr) — 4.4/5 (452 reviews) ## Reviews ### "Give them a try\! Great job Health Cloud\!" — 5.0/5 > **Joshua** | *29 January 2026* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: How helpful the customer service was, very informational and patient while I had my questions and concerns answered, very easy to get used to and I love it > > **Cons**: It honestly had some buggy issues, nothing major but should be looked at . Honestly other than that I had no issues > > Overall was exciting and also such a relief to have a simple platform to use very new user friendly ----- ### "SalesForce Health Cloud is the BEST\!" — 5.0/5 > **Melissa** | *2 June 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful. > > **Cons**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing. > > Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs. ----- ### "Great service 👌" — 5.0/5 > **Samantha** | *12 April 2026* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: User-friendly interface, strong patient data tracking, seamless integration, and improves care coordination across teams using Salesforce Health Cloud > > **Cons**: Costly, complex setup, steep learning curve, customization can require significant time and expertise ----- ### "Decent product" — 5.0/5 > **Chelsea** | *23 April 2026* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: Centralizes patient data and improves workflow. Salesforce Health Cloud makes coordination and communication much easier. > > **Cons**: Can be slow and complex to navigate. Salesforce Health Cloud has a learning curve and setup can be time-consuming ----- ### "Powerful healthcare data platform with a steep setup curve" — 4.0/5 > **Verified Reviewer** | *30 January 2026* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: The biggest strength of Health Cloud is its ability to unify patient or member data into a single, comprehensive view. It improves care coordination, data visibility, and collaboration across teams. The integration with the Salesforce ecosystem is strong, and built-in compliance features make it suitable for regulated healthcare environments. > > **Cons**: Implementation can be complex and time-consuming, especially for teams without prior Salesforce experience. Costs can increase quickly due to licensing and customization needs. There is also a noticeable learning curve during initial adoption. > > Overall, Health Cloud is a powerful and scalable solution for managing healthcare data and patient engagement. Once implemented properly, it delivers strong value, but it requires technical expertise, time, and budget to fully leverage its capabilities. Best suited for mid-to-large healthcare organizations rather than small teams ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data