---
description: Get detailed information about Files.com and how it can help you meet your business needs. Learn more about Files.com price, benefits, and disadvantages for businesses in Singapore.
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title: Files.com Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [File Sharing Software](/directory/30909/file-sharing/software) > [Files.com](/software/169203/files)

# Files.com

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> Files.com is a SaaS file transfer platform that enables organizations to securely store, transfer, and share business-critical files.
> 
> Verdict: Rated **4.6/5** by 18 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Files.com?

Files.com provides file transfer services for mid-market and enterprise organizations across numerous key verticals that include healthcare, finance, media, technology, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 18 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Files.com
- **Location**: Las Vegas, US
- **Founded**: 2007

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Files.com offers 3 pricing tiers so you only pay for exactly what you need.  And you can get a 7-day free trial, with instant activation and no credit card required.&#10;&#10;Our most powerful Enterprise security, automation, and integration features are available on an all-inclusive SaaS subscription for less than our competition would charge you in annual maintenance fees.&#10;&#10;Moving a lot of data?  Volume discounts for transfer and storage offer up to 60% off our already low prices.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Spanish
- **Available Countries**: Australia, Canada, Denmark, France, Germany, Israel, Japan, Netherlands, New Zealand, Norway, Spain, Sweden, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Authentication
- Backup and Recovery
- Collaboration Tools
- Compliance Management
- Data Import/Export
- Data Storage Management
- Data Synchronization
- Document Management
- Document Storage
- Drag & Drop
- Encryption
- File Sharing
- File Transfer
- Mobile Access
- Password Management
- Real Time Synchronization
- Remote Synchronization
- Reporting/Analytics
- Search/Filter
- Synchronization Scheduling
- Two-Way Synchronization
- User Management

## Integrations (16 total)

- Amazon S3
- Auth0
- Box
- Cerberus FTP Server
- Dropbox Business
- FTP Today
- Google Cloud
- Google Drive
- Microsoft Azure
- Okta
- OneLogin
- SFTPPlus
- Slack
- Titan FTP Server
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [File Sharing Software](https://www.capterra.com.sg/directory/30909/file-sharing/software)

## Related Categories

- [File Sharing Software](https://www.capterra.com.sg/directory/30909/file-sharing/software)
- [File Sync Software](https://www.capterra.com.sg/directory/31097/file-sync/software)
- [Cloud Storage Software](https://www.capterra.com.sg/directory/31310/cloud-storage/software)
- [Encryption Software](https://www.capterra.com.sg/directory/30209/encryption/software)
- [Digital Workplace Software](https://www.capterra.com.sg/directory/31536/digital-workplace/software)

## Alternatives

1. [Zoho WorkDrive](https://www.capterra.com.sg/software/145411/zoho) — 4.6/5 (95 reviews)
2. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17483 reviews)
3. [Syncplicity](https://www.capterra.com.sg/software/176696/syncplicity) — 4.1/5 (27 reviews)
4. [FileInvite](https://www.capterra.com.sg/software/138728/fileinvite) — 4.7/5 (99 reviews)
5. [Google Drive](https://www.capterra.com.sg/software/161425/drive) — 4.8/5 (28427 reviews)

## Reviews

### "Secure and Fast File Sharing" — 5.0/5

> **Avash** | *30 June 2021* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: As a freelance developer who works with other freelancers, Files.com is one of the best purchases I have made. About features - I like the ability to share files with a secure link with people who don't have a files.com account and then set an expiry time for the link - which is a basic feature but also very important. We can also set files to delete automatically after a defined period of time. Another feature I like most is that people can drop files anonymously. We can also create a temporary account for them. I think files.com has carefully researched the features that businesses may need and have planted the features. I am a satisfied customer.
> 
> **Cons**: I am from a country where USD $ is expensive so files.com is a little expensive for us. Other than that - I can't think of any cons.
> 
> I am a satisfied user of Files.com. I wish it was a little cheap but for the features it offers - the price is justifiable. The speed of files upload/download is also great. I see no issues even when uploading 20 files at the same time. It is great\!

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### "File perfect" — 5.0/5

> **JAZZMEN** | *14 July 2021* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: I love that i can open any file that is sent to me without having to log into another program to read my emails.
> 
> **Cons**: Its nothing i least like. The program is dope and i already been sharing with my friends and family my experience.
> 
> My overall experience it is a great program worth paying for.

-----

### "decent FTP server interface" — 3.0/5

> **James** | *3 September 2018* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: easy to use, quick running and good use of notifications/alerts.
> 
> **Cons**: a bit fiddly to get used to at first. not very intuitive for me as a first time user.
> 
> used Brick to set up file sharing between partner organisations, and it did the job. left me scratching my head a few times early on though\!

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### "A File Transfer that meets the modern era requirement." — 5.0/5

> **Muhammad** | *13 September 2023* | Biotechnology | Recommendation rating: 9.0/10
> 
> **Pros**: Files.com is easy to administer and use. The combination of the legacy (SFTP, FTPS, etc.) and modern file transfer methods under one portal.
> 
> **Cons**: Plans are very restrictive and should be separated from features and resources.
> 
> Files.com system and support is pleasant to work with.

-----

### "Very fast file transfer site with very nice functions, as long as it fits your needs" — 5.0/5

> **Verified Reviewer** | *7 November 2017* | Printing | Recommendation rating: 8.0/10
> 
> **Pros**: Extremely fast and reliable (although not as much with Microsoft Edge; but amazing with Google Chrome). Pricing is interesting as it is unlimited users. User management (centralized) and directory management is well done and easy. Option to delete files after a period of time helps managing it. And we really like that customers can drop files anonymously.
> 
> **Cons**: It used to allow a custom domain (using your domain name) for the basic plan but now it's only at the Corporate plan. They changed it for us after many years so it is a big deal in our case. But if you're willing to stick to their "brickftp.com" URL, the Basic pricing can't be beat\! &#13;&#10;Also it does not allow you to send a link to share a directory with a customer like you would with ShareFile or Dropbox Business. You can send files to customers by sending links but unless you create user names and passwords for your users, you cannot share directories (at the time of this review anyway).
> 
> Inexpensive file sharing with customers, for many of our users.

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## Links

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| de-CH | <https://www.capterra.ch/software/169203/files> |
| en | <https://www.capterra.com/p/169203/Files/> |
| en-AE | <https://www.capterra.ae/software/169203/files> |
| en-AU | <https://www.capterra.com.au/software/169203/files> |
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| en-SG | <https://www.capterra.com.sg/software/169203/files> |
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| pt | <https://www.capterra.com.br/software/169203/files> |
| pt-PT | <https://www.capterra.pt/software/169203/files> |
| sv | <https://www.capterra.se/software/169203/files> |

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