Factorial Reviews

Meets the expectations

Comments: Payroll summary feature that allows you to have overview of the whole payroll calculation process helped us a lot during the time we use Factorial.

Pros:

Payroll management feature and the payroll summary might be the best when using Factorial. Has great features and really easy to understand the whole points. Training a new comer employee with this product helps a lot as it can show every process step by step, which we loved.

Cons:

Too simple and not fast enough when navigating.

More time to focus on other tasks

Comments: Reduces paperwork and has a dedicated support experts and consultancy. There is data security and reliability.

Pros:

I have experienced high time saving routine through automation. On top of being easy to use, Factorial has all HR tools required to build an intuitive HR process. Shift management is a desirable feature which helps us in scheduling effortlessly. Integration is impressive too.

Cons:

None in my experience. All my expectations were well catered for and I look forward to more achievements.

started so well before going downhill very fast

Comments: Poor and unhelpful service.Support is useless, if they respond at all.Our account handler keeps sending us PDFs to get us to pay more.

Pros:

they clean modern approach to HR softwa4re with great UX

Cons:

They have changed the pricing on us 4 times increasing each time and now and want us to now double AGAIN

Easy and Efficient

Comments: My overall experience with Factorial has been great. It's a friendly tool that makes handling leaves and absences simple and hassle-free.

Pros:

What I liked most about Factorial is its user-friendly interface for managing absences and leaves. It’s also great for checking the work calendar and tracking check-ins and check-outs. The platform is very intuitive and easy to use, making everyday tasks straightforward and efficient.

Cons:

I didn't encounter any significant flaws with Factorial; it worked smoothly for my needs.

Great HR tool

Comments: My experience with Factorial has been really positive. It’s easy to navigate, and it helps streamline HR tasks, making everything more efficient for our team.

Pros:

What I like most about Factorial is how easy it makes managing HR tasks. From tracking time off to handling employee data, everything is organized and straightforward, saving a lot of time and effort!

Cons:

I honestly don’t have any negative comments about Factorial. It’s been a smooth and efficient tool for managing HR tasks, and it’s worked well for our team so far!

Factorial for Web Developers

Pros:

The interface is very simple and minimalist and easy to use. Best way to check in and keep track of time if you work from home. The process of absence management is also easy.

Cons:

Many times the servers go down and you can't start the timer of work until it's fixed. Also, at the end of the month, the extra hours or minutes you have worked don't accumulate in the next month.

Hasslefree HR tool

Pros:

Factorial helps us to manage staffs pretty straightforward.

Cons:

I have not come accross any major issues as such.

Great HR software

Pros:

Very intuitive and usable software to record hours and record vacations for your work team.

Cons:

The signing functionality is very manual. This section could be automated a little.

Great HR and performance tracker

Pros:

I like factorial for its employee management abilities including profile creation and payroll management. It easily tracks task done for perfomance related bonuses.

Cons:

The dashboard can be made more user friendly in my considered opinion.

Marvellous analytical tool for reporting

Pros:

1. Excellent functionalities 2. Easy to read the dashboard pan 3. Effective reporting mechanism

Cons:

1. Just a bit expensive rest nothing else to be worried about

All rounded and good HR system

Comments: overall it's the best HR system we had so far, and i would recomend it to anyone who don't know how to manage his employees

Pros:

From the customer side the tool is very easy to use, the interface guide the operations needed to do and it can also be used to create companies surveys

Cons:

the surveys could be more fine tuned, currently the feature is a nice to have but should be improved to be more scalable

Overall Good

Pros:

It looked and felt good overall. The user experience was ok and things were easy to find.

Cons:

I really dislike the holiday view, specially in big companies. I much prefer BambooHR's calendar view with people's names on it.

excellent

Comments: great, helped me a lot with my time.

Pros:

It helps me to better organize my time with my day to day life.

Cons:

I don't have anything like that that I like less.

Factorial

Pros:

In this software I really appreciated its simplicity and its pleasant and aesthetic design it is easy to use and to administer

Cons:

The customer service is not professional otherwise at the level of the software itself there is no problem

Must have for the mid size company

Comments: Simplifies all HR related processes

Pros:

Covers all HR processes, easy to use and administrate

Cons:

Reporting is definitely the are for improvement

User-friendly HR software

Pros:

I like Factorial as it's a very simple and intuitive software. From the employee perspective, I think it's pretty valuable because all the documents are arranged in an orderly manner, and it's possible to upload files both from laptop and mobile devices. The dashboard gathers all the relevant information in one place so it's super easy to stay up to date with the events of the company.

Cons:

I haven't tried yet the integration with LinkedIn because Factorial is currently working to release an update, and I am really curious to examine this aspect (as a marketing executive, it's important to me that I can link the two platforms in order to enhance employee engagement)

Factorial review

Pros:

In this software I really liked its pleasant design and its simplicity, and it is also easy to use and administer

Cons:

Customer service is unprofessional and unsatisfactory

Factorial easy and clean approach to HR

Comments: Absolutely positive!

Pros:

Time tracking and Time off management Easy to use

Cons:

In the TASKS section when you create a form you can't decide the order of tasks

Good HR software for small companies

Pros:

The possibility to manage all aspects of our employee in the same place and according to Spanish law.

Cons:

Factorial could offer more space to upload public documents for the whole company, and the most important to organize them in different folders, like Google drive.

Good software to track working hours in company

Pros:

Its simple and user-friendly UI is its USP. Also, it has a good leave tracking system.

Cons:

Initially, this software didn't allow adding 2.5 days of leave into employees' accounts. But later they fixed it.

Overall good experience

Comments: Very good.

Pros:

Easy to use and very complete for the necessary HR tasks.

Cons:

The vacations days usage is only set to the american/english experience.

HR Business Partner & Data Analyst

Comments: After more than 2 years of experience with Factorial, I can say that it is totally positive.
The team has been always available and the product development has been incredible.
Product recommended for SMEs to facilitate employee cycle experience with a very good UX for both employees and Admin.

Pros:

Continuous improving with new features since day one Account manager dedicated and able to provide support effectively Competitive pricing for an HRIS

Cons:

Leak of integration with Payroll providers (Zucchetti in Italy) that does not provide a full simplification on this stream Roadmap at the very beginning was defined by the company and client requests are difficult to be prioritize Customization based on country specificities are a plus but something difficult to standardize from a multi-country management point of view (i.e. all elements should be aggregate reporting)

Overall, great new product

Comments: Overall we had a positive experience. The team enjoyed being able to see their PTO in real time, request time off directly in the app and see their schedules. Our hospital is a very large hospital and we do have pay differentials for our evening shifts after a certain time frame- which was the only thing we could not work out with Factorial overall. For a facility that is less complex in it's scheduling and wage tables than ours- this would not be an issue.

Pros:

Customer service team was top notch. They were willing to try to work with every single one of our hospital's needs and were accessible pretty much at anytime.

Cons:

We hit a huge road block trying to come up with a way to add our evening pay differentials into the payroll software.

Save more quality time and manly efforts

Comments: Provides actionable insights facilitating effective decision making. Gives employees more control over their information, performance analytics and learning management saving time and boosting accountability.

Pros:

There is clarity in performances analysis through the digitized system offers from Factorial. Has highly integrative features for running business smoothly and professionally. It is a huge step forward towards digitization of HR tasks to achieve organized culture and high productivity to an organization.

Cons:

I did not like the customer support especially during implementation. Integration was not easy too.

Avoid Factorial. A terrible experience !

Comments: This is honestly the worst experience we have ever had with a software vendor, there were commitments made that money would be refunded whilst the company were not delivering, these were never followed through. My honest advice is unless you are a very small business is to stay away from this company. This is my personal opinion based on my personal experience and may not be representative of your experience.

Pros:

Nothing, I personally feel "ripped off" by factorial and personally question their business ethics.

Cons:

Our experience with Factorial was absolutely terrible, over the first six months we had four different success managers, (they did not seem to be able to retain their people) - to add to that the product was grossly over sold, only for us to find out when it came to implementation that promised features were not available. The support is slow, getting any support outside of Europe is near impossible. Any complaints were met with promises that we never delivered upon.