Factorial Reviews

Must have for the mid size company

Comments: Simplifies all HR related processes

Pros:

Covers all HR processes, easy to use and administrate

Cons:

Reporting is definitely the are for improvement

Easy Staff Managment Through Factorial

Comments: As of now, the Factorial Application is running smoothly and meeting all desired expectations in my business unit. Staff is much pleased with the software as they no longer need to visit my office to submit their leave forms physically as the application enables them to request these through the system. Likewise, never missed my tasks and not had any arguments with my subordinates with regard to their day-offs. All the above achievements emerged thanks to Factorial Software. You will never regret owning this software because this will help to save your human assets in the company.

Pros:

One of the best aspects of the Factorial app is its handy Dashboard. This provides a great helicopter view to senior staff with regard to identifying many activities such as upcoming events, pending tasks, upcoming holidays, and community posts. The Dashboard is in blocked shape with enlarged text, which helps users to quickly capture the eyes of the user without missing any activity! Furthermore, the users can easily install many user-friendly applications that integrate with Factorial through a few clicks. Some of the great features you can enjoy using these apps are Goals, reviews, surveys, training and etc. Another superb plus point is users can integrate the mailboxes, including outlook. If somebody thinks this is an exaggeration; I must tell you that you should try their free version before purchasing this! You will surely be mesmerized by your output!

Cons:

So far, I did not experience any issues, since I have been using limited features yet but there are many other areas to capitalize on. There are abundant capabilities this App has but I am yet to experience any misbehaves of this app. In a nutshell, there are literally zero issues for me as of now!

It's good as a free tool for very small companies

Pros:

It's free so that's good. You can do holiday mgmt, benefits and upload docs in one place, that separates them from other free tools

Cons:

Very limited, as the reporting is very limited as well as the features. Can't do much once your company starts scaling.

Review

Pros:

A great and easy tool for clocking in and out. Plus you can find all the employees info, great calendar and you can keep track of all you previous timings. Plus I love the fact that it stores all your company documents such as payrolls. This way I can find them whenever I want without requesting them from HR

Cons:

The mobile version bugs sometimes when using the slider to clock in or out

Easy to use, nice user interface

Comments: It has only been a short period but so far the service has been excellent and we are happy with the product in general. It is still quite simple and some complexity needs to be added regarding historical data and the employee journey but this feedback has been shared and is being actioned.

Pros:

The day-to-day operational features are easy for users and administrators. Eg. clock-in, time off, employee directory, org chart, viewing and sharing documents, announcements, etc.

Cons:

The product is still in its early stages. It needs more depth regarding employee historical data (eg. changes of position and manager). The reporting could be a bit more automated but the Customer Success team has been very useful to guide regarding any doubts.

Very happy with the functionalities we need

Pros:

We use Factorial for Time tracking holiday compensation & tracking Team availability & holiday schedules Office information Those features we are using are working very well and are very easy to use, as an end-user but also on the administration part. Using a cloud-based solution is definitively the best approach.

Cons:

We have seen some periods where the application was out-of -service We need to be able to add hours of holidays (for compensation of extra-hours) and the product is limiting us to half-days

Good solution for HR problems

Comments: Happy customer

Pros:

Nice UX/UI Mobile App Scalable Strong product

Cons:

Payroll is too separated from SaaS This is something that 80% of the times is a bad thing, on the other 20% it is nice to speak with a profesional partner who owns a strong legal payroll background

Factorial

Pros:

In this software I really appreciated its simplicity and its pleasant and aesthetic design it is easy to use and to administer

Cons:

The customer service is not professional otherwise at the level of the software itself there is no problem

Good free software

Pros:

easy to use and administer, you can find all the information about the employees, and free so it's good

Cons:

The disadvantage I noticed is that the mobile version sometimes bugs

Factorial review

Pros:

In this software I really liked its pleasant design and its simplicity, and it is also easy to use and administer

Cons:

Customer service is unprofessional and unsatisfactory

This is an excellent software to get HR organized.

Comments: This software is easy to get started and is great for getting teams organized.

Pros:

This software is great for getting HR setup and organized. It is easy to use and covers all of the basics and then some.

Cons:

The one thing I would have liked is a page for Notes or personal remarks. Also a portion for performance reviews and/or appraisals.

Factorial for our changing process

Comments: We use to make the payrolls with a company and for me this process was terrible, was that time of the month when i really not wanted to be on. Now all this process is really easy and the communication with payroll staff is vry clear and fluid so any doubt it´s solved at the moment.

Pros:

What we like the most was how easy is understand the platform and used. There´s no one who can not be able to find what they need or registered in the platform. How easily is complete the payroll process and how attent are the payroll staff. That i can use the platform for more than just one use, as example: payroll, recruitment, as documentary, to share documents with the employees, etc...

Cons:

What i like least is that in the lead product that i think is the payroll i mis some usabilities as do changes directly in the payroll when are ready, like last minute changes that make the process return to scratch. Will be more easy if i can do it online. I really miss create differents document folders. I think that right now you have it but it´s a differente package.

All hr information Conected in one platform

Comments: for me it is a great HR Platform, because you can manage everything in one tool! even if you are from the HR Department, or an user (employee) that self manage their neccesities.

Pros:

it's easy to use. to ask for a free day it's quick, because your manager receive an alert to be approved or denied, you can control the schedules of all the employees, vacations, the exact hours an employee has worked. Also, all the information of all the employees in one hand.

Cons:

I think it is necessary to find another way to control attendance, either by synchronizing with a work tool to avoid forgetting to record worker attendance. In my case, I had to set a daily alarm to remember to fill it.

Factorial for IT

Comments: The "problem" that this has solved is abiding by the Spanish law implemented last year for employees to clock in daily working hours. If we get an inspection, thanks to Factorial, we Will not have any problems. It is also easy for our travelling consultants to clock in wherever they may be worldwide.

Pros:

It is easy to use and as the administrator it is easy for me to see if employees are clocking in their hours and chase them if they are not. Also if one forgets to clock in one day it is easy to fill in the hours afterwards. I believe the payslips and time off work well (from a friend who uses it in his company) but we have our own system internally so I do not use this personally. Also when I have had an issue client services get back to me very quickly.

Cons:

Can´t think of anything that I do not like about it.

Terrible customer service

Pros:

A lot of features and options for HR management.

Cons:

Factorial has a lot of features and options, however it is very hard to use and implement. The customer service is one of the worst I have ever encountered: they simply do not reply to anything. It was very hard to schedule a meeting with their sales team in order to get a proposal to start working with them. That was almost 3 months ago and I still did not receive the proposal. Also, they have good features, but it is hard to implement and start working, and since customer service is so bad, I'm not even sure how we'd set them up.

Organising and bringing team together!

Comments: Every part of the process has been great: The onboarding, support and the constant available videos, articles and content really prove that Factorial are the best in the sector!

Pros:

What I like most about Factorial is obviously how user friendly it is for our employees, our team managers and ourselves as administrators. This is not only useful for organising fair time off for holidays but it also allows team members to check in on who and when fellow colleagues are here - therefore helping them plan projects etc. The social side: making visible different events on the dashboard such as team outings, birthdays, events etc..

Cons:

How we currently are using Factorial, all the features are apt for us.

Definitely a good tool for upcoming businesses

Pros:

Support team, easy to use... I think FactorialHR hasn't thousands of functionalities, but those that are included just do the job. Price per user and functionality is definitely a great value.

Cons:

It lacks some automation flows but since they implemented integration with Zapier it's almost solved.

Better Options for HR Systems

Comments: I wouldn't personally recommend but it may have improved. I wouldn't want to pay for the product.

Pros:

Cheap and very budget-friendly. ok for small headcount

Cons:

I used the free version before they charged for the service. It was developed outside the UK (spain) so some parts weren't translated well. It wasn't able to handle shifts and varying patterns and was very basic.

A great solution SMO

Comments: GREAT! You need to improve customer services / services desk sometime tickets get loss.

Pros:

the UX/ UI, how easy is to start with setting and documents to be uploaded.

Cons:

When a release is done, we experience several bugs and then we need to figure our what happens. Time tracking, we can't add different work schedules, besides 40-20 hours, e.g. we don't have m-t full day and Friday half day. Signature process som time is quite complicated, I know all this things are a work in progress, and so far I really like / love your solution!

Excellent Software

Comments: I'm super satisfied, Factorial cover everything we need for our HR processes and we can save a lot of time by not doing manual tasks.

Pros:

All in one HR software, covering everything we need to manage our HR process. Easy time clock and time tracking, PTO, evaluation performance, documents, and digital signature.

Cons:

It's easy to use and intuitive. Had to contact support to integrate with other APIs, but they were really helpful.

Qualitative use of factorial

Pros:

- It's really great place to engage with all employee plus to manage their track records & attendance. We can easily apply for leave application without writing big emails. - you can have working schedules & employee profiles up to date - you can manage payroll & holiday calendar + really useful place for survey

Cons:

sometimes it takes ages to load but might be server connection issues

Factorial easy and clean approach to HR

Comments: Absolutely positive!

Pros:

Time tracking and Time off management Easy to use

Cons:

In the TASKS section when you create a form you can't decide the order of tasks

User-friendly HR software

Pros:

I like Factorial as it's a very simple and intuitive software. From the employee perspective, I think it's pretty valuable because all the documents are arranged in an orderly manner, and it's possible to upload files both from laptop and mobile devices. The dashboard gathers all the relevant information in one place so it's super easy to stay up to date with the events of the company.

Cons:

I haven't tried yet the integration with LinkedIn because Factorial is currently working to release an update, and I am really curious to examine this aspect (as a marketing executive, it's important to me that I can link the two platforms in order to enhance employee engagement)

Good HR software for small companies

Pros:

The possibility to manage all aspects of our employee in the same place and according to Spanish law.

Cons:

Factorial could offer more space to upload public documents for the whole company, and the most important to organize them in different folders, like Google drive.

All rounded and good HR system

Comments: overall it's the best HR system we had so far, and i would recomend it to anyone who don't know how to manage his employees

Pros:

From the customer side the tool is very easy to use, the interface guide the operations needed to do and it can also be used to create companies surveys

Cons:

the surveys could be more fine tuned, currently the feature is a nice to have but should be improved to be more scalable