Google Workspace Reviews

4.7 (14,649) Write a Review!

About Google Workspace

Google Workspace is how teams of all sizes connect, create, and collaborate — to drive innovation from any device, and any location.

Learn more about Google Workspace

Pros:

Customer support is good and in some plans you have priority support services. The collaboration is the most transparent possible, work agility is better than with other solutions.

Cons:

It can be frustrating when there are features that are available in MS Suite that GSuite does not have. They are few and far in between, but once in a while it does frustrate you.

Google Workspace ratings

Average score

Ease of Use
4.6
Customer Service
4.3
Features
4.6
Value for Money
4.6

Likelihood to recommend

9.0/10

Google Workspace has an overall rating of 4.7 out 5 stars based on 14,649 user reviews on Capterra.

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Guillaume
Guillaume
CTO in France
Verified LinkedIn User
Retail, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Best Suite for email, document sharing etc ...

5.0 2 months ago New

Pros:

Seamless integration: Google Workspace tools, including Gmail, Google Drive, Docs, Sheets, Slides, and Meet, are designed to work together seamlessly, which can improve productivity and collaboration.Real-time collaboration: Google Workspace enables real-time collaboration on documents, spreadsheets, and presentations, making it easier for teams to work together, even from remote locations.Security: Google Workspace provides robust security features, including two-factor authentication, advanced phishing and malware protection, and data encryption.

Cons:

Limited offline capabilities: While Google Workspace provides offline access to some documents, its functionality is limited compared to desktop-based alternatives like Microsoft Office.

Verified Reviewer
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The most important tools suite for a small company !!

5.0 2 months ago New

Comments: My overall experience is of course great because it was not, I would have asked my boss to switch with something else, but it never occurred to me to do so. I was already using Google OS for personal stuff because I love the brand and the UX-UI, but when I started to use for the work environment I was totally amazed by the powerful tools. Plus, with the new updates being done, it's just added more clarity and union where to go or use some of the tools !

Pros:

Most impactful features:- Create emails for employees, it helps to identify them and allow them to access our apps or others apps without them using personal info. They can be protected and be in a safe digital environment with us.- Create/schedule meetings with Google Meets with business partners or colleagues with easiness.- The Calendar; it has everything to manage our time/project or deadlines plus using the reminders in Slack, it's a must. It's super helpful.- Cloud Storage; we use Keep, Drive and also Photos for Marketing, Assessments and Info sharing, so we need to be able to access quickly these documents and anytime too, so it's a very important tool to us.- Email Inbox Management; I would say the most important tool of all because it's the one that allows to communicate, reach out businesses from all over the world !! Some of us, have different roles, but we need to be aware of these communications so again having integrations on Slack, is very helpful !

Cons:

I think sometimes it feels very massive and vast, so we are not fully aware of the potential and power of Google Workspace, so it feels a little daunting and exhaustive to check all the apps that are aware in Google Workspace.

Cheryl
Executive director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Zero support. Account suspended with no explanation. Locked out of admin console so reactivating No

1.0 last month New

Comments: Was okay until account suspended with no forewarning. Small nonprofit dependent on email effectively shut down and less than zero help to correct. Original admin, recovery email/phone obsolete and no help available to for current admin to recover account. Looking for alternative contact point.

Pros:

Email. Appears this pro block wants more and more accolades that are impossible to give after they suspended a long term nonprofit museum customer who never did anything to violate any rules. Locked out if our email accounts with no explanation and no help to establish admin console access for a new admin that doesn’t have access to recovery email or phone that are now obsolete. Totally disgusted with google workspace at this point.

Cons:

Suspended with no explanation and less than zero help accessing admin console.

Srishti
Communication Lead in Nepal
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A Comprehensive and Modern Suite for Businesses

5.0 4 months ago

Comments: Google Workspace is an excellent suite of tools for businesses of all sizes. The cloud-based platform, comprehensive set of features, and secure data storage make it a great choice for businesses looking to get the most out of their technology. Despite the cost and somewhat confusing interface, Google Workspace is an excellent choice for businesses looking to stay ahead of the competition.

Pros:

Google Workspace is an incredible suite of tools for modern businesses. It features a comprehensive set of productivity, communication, and collaboration tools that are easy to use and customizable to fit your needs. The cloud-based platform ensures that all of your documents and data are safe and secure and accessible from any device.

Cons:

The biggest downside to Google Workspace is its cost. Depending on the package you choose, the subscription rates can be quite expensive. Additionally, there are limited customization options and the interface can be confusing to navigate at first.

Jose
Backend Developer in Honduras
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Google Workspace is a powerful suite of cloud-based productivity tools that empowers teams to collab

4.0 3 weeks ago New

Pros:

One of the standout features of Google Workspace is its seamless collaboration capabilities. The suite offers real-time editing and commenting, allowing multiple users to work on documents, spreadsheets, and presentations simultaneously. This fosters efficient teamwork and eliminates version control issues.

Cons:

Google Workspace's extensive range of features and tools can be overwhelming for new users. Navigating and understanding all the functionalities may require a learning curve, especially for individuals transitioning from other productivity suites

Georgiana
Owner in Belize
Business Supplies & Equipment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Why use Google Work Space

5.0 2 months ago New

Comments: My over all experience was phenomenal.

Pros:

Good work scape has so many software that can help all businesses grow. This is very important for any business and person. I like that I can save up to anything using Google work space. It also has a lot of space and I highly recommend. It’s is awesome because you can share any file with anyone or companies. Sending by files save time is sending documents individually. OMG let's not talk bout the electronic signature this is amazing.

Cons:

I love everything about Google work space.

Brandon
Senior Deployment Specialist in US
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Lots of features for a price

5.0 last month New

Pros:

Lots of features, high uptime and compatibility with multiple platforms

Cons:

The prices are a bit high for a startup. There should be some plans available with a lower TCO for small businesses.

Muhammad Usman Ali
Operations Manager in Saudi Arabia
Logistics & Supply Chain, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Review - Google Workspace

5.0 2 months ago New

Comments: Great! It's not only a product, It's our business partner!

Pros:

It's really an amazing product, we as a company perform all of our official tasks using it, I love this product!

Cons:

Nothing, it's totally an amazing product!

Goutam
Goutam
CEO in Bangladesh
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

My Email manager

5.0 3 weeks ago New

Comments: Overall, my experience with Google Workspace has been excellent. I like that the applications are consistently updated with new features and that they are dependable and simple to use. Additionally, I appreciate that Google Workspace is a cloud-based system, allowing me to view my data from any location with an internet connection.Here are some particular features of Google Workspace that I appreciate:The apps are incredibly simple to use and pick up. This is as a result of their user-friendly and intuitive design.Reliability: The apps are hardly ever unstable. Because I need to be able to access my files and work on them, this is crucial for me.Features: Google Workspace is often updated with fresh functionality. As a result, I always have access to the best tools available.Gmail and Google Drive, among other Google products, are smoothly integrated with Google Workspace. My email, files, and other data are all conveniently managed in one location thanks to this.Overall, Google Workspace has met my expectations, and I heartily endorse it to anyone searching for a cloud-based productivity suite.

Pros:

The benefits of Google Workspace that I appreciate the most are listed below:Accessibility: Google Workspace is accessible from any location with an internet connection, making it the perfect solution for organizations and remote workers.Collaboration: Google Workspace makes it simple to work together in real-time with people who are not present physically. This is made feasible by functions like chat, video conferencing, and shared documents.Gmail and Google Drive, among other Google products, are smoothly integrated with Google Workspace. Your email, files, and other data may all be easily managed in one location because of this.Cost-effectiveness: When compared to classic office suites like Microsoft Office, Google Workspace is less expensive. This is due to the fact that it is subscription-based and doesn't have any up-front expenses. Google Workspace is simple to use and pick up. This is as a result of its user-friendly and intuitive design.Overall, I believe that Google Workspace is a fantastic productivity suite that is very beneficial to companies of all sizes. I heartily recommend Google Workspace if you're seeking for a cloud-based office suite that's simple to use, reasonably priced, and works nicely with other Google products.

Cons:

I like the following Google Workspace drawbacks the least:Limited customization possibilities: For some customers, Google Workspace's limited customization options may be a turnoff.Data privacy: When utilizing Google Workspace, some users might be concerned about the privacy of their data. Although Google has a good track record for security, some users might still want to utilize a platform that places a greater emphasis on privacy.There are file size restrictions for documents, spreadsheets, and presentations in Google Workspace. Users who need to work with huge files can find these restrictions to be a hindrance.There is no offline mode available because Google Workspace is a platform that can only be used online. For those who work, this may be a disadvantage. in locations with erratic internet access.Overall, I believe that Google Workspace is a fantastic productivity suite that is very beneficial to companies of all sizes. There are a few drawbacks, though, which may deter some users. You might want to think about using an alternative office suite if customisation, data privacy, file size restrictions, or offline mode are issues for you.

Donny
Donny
IT Manager in US
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Google Workspace is a great platform for businesses!

5.0 2 months ago New

Comments: So far it has been a good experience, even though it cost an arm and a leg.

Pros:

Google has a very clean look and an easy-to-use and navigates interface. It also has a lot of security features that we can take advantage of.

Cons:

The price. Google Workspace is extremely expensive compared to other platforms available in today's market.

Jorge
Marketing Systems Manager in Chile
Professional Training & Coaching, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best suite of productivity tools

5.0 4 years ago

Comments: We have managed everything in the Google ecosystem for so long and with so much ease that it took away the worries and problems of mantaining a server and investing in infraestructure for a business with not so many employees, but with productivity software needs too. We can rest assured that Google will work 99,9999% of the time without putting in risk our data and connectivity.

Pros:

The fact that it's all cloud based is what makes GSuite the perfect solution for businesses of all sizes. Starting with Gmail (everyone's used to this service) and having really competent alternatives to Microsoft Office products makes this a dream. It's also cheap enough and scalable on the pricing side. They've got all covered for sure.

Cons:

It's hard to find a con on an almost perfect service, but sometimes they take a long time to update the iOS apps with their latest features, something that in Android doesn't happen, of course. Also, the Google Drive app for macOS needs some more work to be up to their standards.

shruti
working in India
Internet, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good Business Collaboration Platform

5.0 7 months ago

Comments: Overall, it is a useful service to use for document storage. Less so for anything more complex because you'll have to do it all yourself and won't be able to rely on the system to assist you identify, store, and recover documents. Pray that you never leave that company or organisation as well, as you won't ever be able to access your files exactly as they are on your drive and you'll discover that you've lost a lot of data about which you were unaware.

Pros:

The most advantageous features of this programme are collaboration and online storage. Sharing a link to an uploaded content is another great technique to provide each user the appropriate security rights.Having everything in one location and beginning each day in a hub is incredibly convenient. That Google Sweet contains practically everything a business needs is what I appreciate about it the best.

Cons:

Because of the potential for less customization and detail in the notifications, we occasionally need to review the Google Workspace notifications in-depth.

Skyler
Content Writer in US
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Google Workspace is the perfect tool to run your online business

5.0 10 months ago

Comments: My experience with Google Workspace has been great. It has allowed me to have a more professional presence for my freelance writing business with a custom email address for my website, as well as to be able to collaborate on files with clients instead of just from a regular gmail account. The extra Google Drive storage space is a nice bonus too.

Pros:

The main reason I subscribed to Google Workspace was to get a custom email address for my domain and to be able to use it in Gmail. I also like the additional Google Drive storage space, as well as use the collaboration and sharing features to deliver all my client work in Google Docs and Google Drive.

Cons:

There is honestly nothing that I don't like about Google Workspace. At times it can be a bit confusing to navigate through menus to find what I am specifically looking for. But with a quick Google search I can find it.

Kaela
Chief Operating Officer in US
Human Resources, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

10/10 Recommend!

5.0 11 months ago

Comments: My overall experience with Google is amazing, 10 out of 10 experience. Google allows us to communicate with our clients, our team and track analytics. I love the aesthetics of Google Workspace. The dashboards are so clean cut they benefit my psychology when performing tasks. I truly love Google Workspace and would not consider another alternative.

Pros:

The features most used with Google Workspace are email monitoring, calendar management, scheduling, video and audio conferencing, secure data storage, Google Sheets, and Google Docs. These features are at the core of our business operations and without them, we would not be profitable.

Cons:

The only feature that I would love for Google to add to their products/features is a Microsoft Sharepoint equivalent. I have not found a sufficient Sharepoint equivalent with Google Workspace.

Russell S
Russell S
Teacher and Consultant in US
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

G Suite is great for educators!

5.0 4 years ago

Comments: Extremely positive! Grateful that G Suite was developed!

Pros:

Long gone are the days when teachers had to make hundreds of copies, keeping filing cabinets full of documents, worry about a dog eating the homework, worry about a computer shutting down and not saving something, and struggle to collaborate with peers. G Suite is an educator's dream come true! Here's why I love it from a teacher's perspective: - It moves all of your software tools to the cloud, which means I can work on anything (documents, spreadsheets, surveys, etc.) from any device, any time, and anywhere. I don't have to have one desktop, or the same laptop, or any of that. I can simply log in with my credentials and continue working. - G Suite offers multiple tools that are great for teachers and students. Classroom is a digital space where I can assign and collect assignments. Docs is a phenomenal word processor. Forms builds surveys, questionnaires, or quizzes in minimal time. Sheets can be used for graphing in science/math, etc. And this just scratches the surface. G Suite also offers Sites (a powerful, yet simple website builder) and a host of other great tools. G Suite is so multifaceted and full of awesome tools for the classroom! - Access to all of these great tools just comes with your Google account. Yes, you are limited by space, and how much cloud storage you or your employer have purchased. But all of these great tools are free with your account. - It's reliable, perfect for collaboration, and always being updated with great, new features.

Cons:

My only con (and this isn't really a con, more of a concern) is that your creativity potential is limited by how much cloud storage you have. Everything you create or build uses space - so make sure you have enough. Different than the hard drive era of years ago also is the fact that you will have to continue to pay for this cloud space - you can't just buy a hard drive (one time fee) and store your items with G Suite. Hopefully, though, your district or school system purchases access to this for you as a part of your employment.

Bhavin
Bhavin
Executive in US
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Highly productive office suite

5.0 4 years ago

Comments: Overall it’s a highly productive office suite that helps you focus on work with negligible learning curve.

Pros:

G Suite is the best, productive and Possibly the cheapest cloud office suite out there. The best part of this tool is that it gets out of your way and helps you focus on task and not so much on figuring out how to use various menu options and what not. Everything that you need in the email suite along with office tools and customized domains is all in there for a super cheap price.

Cons:

While the g suite is great on productivity there is heavy reliance on 3rd part plugins to add more functionality. My only wish is to have some of those tools readily available from within and not outside parties.

Max
CEO in UK
Music, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A Great Product, Once You Get Your Head Around It

5.0 2 years ago

Comments: I began my small business at University and wanted to make our identity seem more cohesive, part of a large network and, most importantly, professional. I did some research and it seemed that Google had the best features and, of course, has an excellent reputation globally (being one of the most well known products on the planet). Google Workspace was certainly a challenge to get my head around for a number of reasons. Mainly because there are just so many features to navigate through. I remember having a serious issue early on working with Google Workspace where I hadn't been receiving issues due to a technical issue which far surpassed my understanding of how the products works internally. Something wasn't sending the right information to another thing, and because someone had done something with our domain hosting platform, I just stopped receiving emails all together. Turns out, I hadn't been receiving emails for 2 weeks! I just thought no one was getting back to me (being a start up business and all). I spoke with several different members of customer support who were fantastic, and we got the issue sorted within 48 hours. I now have a larger team, and the online co-working spaces that are available are great. The privileges and role assignment features are easy to understand and accessible, and the eco-system, when you can finally get your head around it, is really good.

Pros:

The co-working spaces that are available are great. The privileges and role assignment features are accessible and really handy. More generally, the Google Workspace eco-system, when you can finally get your head around it, is really good. The Customer Service team is very responsive, approachable and understanding. I've had a few issues with Google Workspace, largely for mistakes made on my part, and the Customer Service has typically rectified the issue within 48 hours.

Cons:

I found the Google Workspace really quite tricky to get to grips with. It took me over a month of re-visiting the Admin feature to really understand how to utilise it properly. The more the company the grew, the more features I needed to consider using and the learning process re-started all over again. This isn't necessarily something that can be changed but, for example, I would have really loved a virtual tour of how to use each feature as and when I needed to use it.

Aleck
Lecturer in South Africa
Education Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy Connections Academy's views

5.0 4 months ago

Comments: ovides a range of tools and apps that make it easier for teams to collaborate, communicate, and share information in real-time.Productivity: The suite of tools and apps in Google Workspace helps users increase productivity by streamlining workflows and reducing the time and effort required to complete tasks.Security: Google Workspace is built on Google's secure infrastructure, with multiple layers of security to protect user data and information.Flexibility: Google Workspace is available on any device with an internet connection, allowing users to access their information and work from anywhere.Integration: The apps in Google Workspace are integrated with one another, making it easy to switch between apps and maintain a seamless workflow.

Pros:

Gmail: A powerful email and collaboration platform that integrates with other Google Workspace apps.Google Drive: A cloud-based storage solution that allows users to create, store, and collaborate on documents, spreadsheets, presentations, and other files.Google Calendar: A scheduling and time management tool that makes it easy to schedule and manage appointments and events.Google Docs: A collaborative word processing tool that allows users to create, edit, and share documents in real-time.Google Sheets: A spreadsheet tool that allows users to create, edit, and collaborate on spreadsheets and data in real-time.In terms of ease of use, Google Workspace is designed to be user-friendly and accessible to a wide range of users, from individuals to large organizations. The interface is intuitive and easy to navigate, and many of the apps and tools are integrated with one another, allowing for a seamless user experience. Additionally, Google Workspace provides extensive help and support resources, including online tutorials, user forums, and customer support.

Cons:

As Google Workspace is a constantly evolving platform, there are always opportunities for improvement. Some ways that Gmail and Google Docs could be improved include:Increased security: Enhancing security features, such as two-factor authentication and data encryption, to help protect user data and ensure the privacy of sensitive information.Improved collaboration: Adding new collaboration features, such as real-time co-authoring and version control, to make it easier for teams to work together and share information.Enhanced productivity: Integrating Gmail and Google Docs with other Google Workspace apps, such as Google Calendar and Google Tasks, to improve productivity and streamline workflows.Better spam and phishing protection: Improving spam and phishing protection to better identify and block malicious emails and protect users from potential security threats.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Would never use another service just for the company email alone.

5.0 5 years ago

Comments: GStuie, and Google in general, gives the answer to so many questions and provides so much for such a great price, it is ridiculous to conceive of using anything else.

Pros:

There are so many things that GSuite can do that it would be impossible to list all of the pros. I'm going to just focus on email for this review to try to simplify things. The greatest thing about GSuite for your company email is that if you have a parent company, with multiple smaller companies underneath it, you don't have to pay to have email service for every single domain! Each domain can be set up as a subdomain of the parent company and then every user can receive email at [email protected] in the same mailbox! Additionally, you can create a "group" like "support" and it will then work for the main domain and each subdomain in the same group section! You can have them all go into a group messaging system where any of your users can respond, or you can use routing to send them to a ticketing system! Easy Peasy! That's just one part of one product, out of MANY, Amazing!

Cons:

It almost always has the ability to perform the function that you need, the only problem is that sometimes finding that information can be a little difficult, specifically finding the correct wording to search for if you're not familiar with the lingo for a particular feature. Additionally, Google support can sometimes be a chore to contact, but once you do get a hold of them, I must say they are exceptional overall! Also, they don't allow API Keys for subdomains, so linking some services like email or maps with other programs to do automated stuff on your behalf for a specific subdomain can at times be challenging.

Jessica
Freelancer in US
Education Management, Self Employed
Used the Software for: 1+ year
Reviewer Source

Amazing Product

5.0 last year

Pros:

Google Workspace is a phenomenal office suite programming that permits clients to work from a distance from anyplace. Google Workspace is a heap of any remaining applications by Google in a solitary stage that permits fast access, simple correspondence, and great gathering work highlights. One of the essential champions of Google Workspace is Gmail, which gives the best email administration today. Gmail is speedy, guaranteeing that your messages are shipped off the assigned individuals right away. The security in Gmail is first rate with advance notice messages shipped off your substitute email or telephone number assuming there's any effort to sign into your record on an alternate PC, telephone, or IP address. Gmail gives a simple format to compose messages on and accompanies worked in autocorrect, autocomplete, and word ideas to assist you with outlining your sentences for messages, formal and casual. Like any email administration, you can append records to your message, yet Gmail permits simple means to sidestep as far as possible because of its association with Google Drive. Assuming your record connection surpasses as far as possible, Gmail will naturally transfer your document to your Google Drive and remember the URL of the record for its place for the beneficiary to get to it. Gmail accompanies fast admittance to Hangouts in the sidebar, utilizing which you can have virtual video meetings with your contacts or group. You can have one-on-one talks and calls or welcome

Cons:

I despise nothing about Google Workspace or Gmail. In any case, I wish it was free so that it'd be more open to a more extensive client base. OpenOffice, in correlation, is free and open-source with incredible elements that Google Workspace can adjust.

Aaron
Property Manager in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Hands down the best productivity suite for orgs of all sizes

5.0 8 months ago

Pros:

The intuitiveness of the UI and accessibility of the product suite in every aspect, and the universality of the ecosystem surrounding it (virtually EVERY 3rd party software connects to Google Workspace products). Google Workspace isn't a product you have to spend time learning, or doing training for (looking at you CRM, accounting, VOIP, graphic design, web design, collaboration and virtually every other business software!). Google Workspace strikes an elegant balance between what it DOES (its features) and its UI (how easy it is to use). Usually there is a tradeoff between the two. This is critical, as organizational effectiveness with a product is often a function of the adoption rate, which is a function of it's UI and ease of use. When even your least-savvy employees are using it, you know you've got something good.

Cons:

We've been using Google Workspace since it was Google Apps for Business many years ago. Only real rough spots have been during periods of major transitions on their product platform (in particular Google Drive as it's gone through a few major new releases).

Nathan
Nathan
Digital Marketing Manager in Zambia
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

G Suite is the tool we swear by the most. Great for all business sizes.

5.0 5 years ago

Pros:

G Suite allows us to manage our business communication centrally and also collaborate on documents and projects internally in real time. The best features include 1) Easy integration across the G Suite makes it easy to work on documents, send emails and collaborate (a huge thing for a company like ours). G Suite works with many existing file formats making it easy for us to quickly add documents and files to our drives and emails. 2) Gmail for business is king - The use of threaded emails in Gmail accounts is great (especially with the new Gmail interface), also being able to share files via Google drive and insert edited documents on the file from Google Drive. 3) Google Docs and Sheets allow us to collaborate in our different departments and provide us with real time edits, so we can see who is editing what and when it was edited. The real time collaboration helps especially as our teams usually work remotely. Without sounding like a fan boy, G Suite really competes with the best of the best business communication solutions out there and is great for collaboration and communication.

Cons:

Although we are impressed with G Suite as a whole, it is not without its flaws: 1) G Suite always logs you out of your main account even when you tell it to remember your device. This is really annoying even if it is a security feature. 2) Also documents are not always organized properly, when you add a document more than once to your Drive, it will show up there the same number of times. (A duplicate remove feature would be very helpful for this). Also add ons in the G suite app area, do not always work as proposed. Why does one need a plug in for word count? 3) Hangouts is a confusing feature to use. Hangout chat is supposed to be better but we have ended up using our existing third party group communication tool. 4) Mobile Apps do not always sync in real time - When syncing between mobile apps and the web apps, at times, documents do not show up as they were created. For example, we have a large spreadsheet that is constantly updated and G suite mobile apps may crash or take more than a minute to load even on flagship phones because of the constant updates to the file.

Verified Reviewer
Verified LinkedIn User
Professional Training & Coaching, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Best Cloud Eco-System Available

5.0 6 years ago

Pros:

Unless you're an Apple user (which, as a recovering Apple fan, puts a lot of roadblocks in the way of your computing experience), you have two choices for an integrated cloud suite - Google or Microsoft. While the latter caters to larger businesses, and has a comprehensive if dizzying collection of tools available, my experience on that platform was terrible from a small business owner's perspective. My brief experience with Office 365 convinced me to return to G-Suite (formerly Google Apps), which I recommend wholeheartedly. It is an easy, very fast, totally extensible system with good (not always the clearest) support. And everyone plugs into it. Gmail vs. Outlook: I was an Outlook holdout for many years, but then realized that a little bit of training and time acclimated me to Gmail's interface. I continue to use Office programs, but occasionally use the Google Docs, Sheets etc. - which are handy for collaboration. I started using Google Apps in 2011 as a sync backup solution when I lost data in a HD crash. Since then, I put all my docs into the G-Drive folder on my laptop, and have never lost a document since. I upgraded to 1 TB of storage, so absolutely everything is in the cloud, and syncs to my system.

Cons:

As mentioned above, their support and documentation can be a bit opaque, but they are available on the phone if you really need to talk to someone. Microsoft's cloud initiative has been good because it has forced Google to be more responsive to customers. Otherwise, I have no complaints. One piece of advice: make sure to use the two-step authentication on all of your Google accounts (-Gsuite, Play, Wallet etc.) to avoid getting hacked. Google won't hesitate to blame you and charge you for anything on your account, even if you can prove that it wasn't your charge.

Verified Reviewer
Verified LinkedIn User
Investment Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

The best workspace on the market

5.0 last year

Comments: It is worth it. Technical feedback I can give several. But I believe that what will help the most here is knowing that you have a client here with peace of mind. It works!

Pros:

There are many points in favor. The familiarity. The ease of configuration. The ease of operation. The benefits that the integration of so many crucial services in just one environment brings. The customer service. The fair values (although after the change in plans they made, if I'm not mistaken in 2018, they put features like full control of Android phones only on the most expensive plan, something we don't need. This also goes to a negative point , they could have a pricing format with greater simplicity of on-demand.) Anyway, I know that there are some other companies with similar packages, like Zoho. But stick with the state of the art. Choose Google and complete with ClickUp for example.

Cons:

They're not perfect, but oddly enough it's difficult to find cons. Something I mentioned in the positive points that is also negative: they put features like full control of Android phones only on the most expensive plan, something we don't need. Only the cell phone control. They could have a pricing format with greater simplicity of on-demand. And the onboarding process (which they don't actually have) but at least an initial guide to help in the general understanding of the tool. You need to be a very light user to have great difficulties. But in order to intelligently connect the dots of the entire implementation, initial knowledge is necessary so that we do not under-use the tool or have rework.

Ava
Ava
Software Development Engineer in US
Verified LinkedIn User
Wireless, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Perfect set of tools to simplify your workflow and increase productivity.

4.0 last year

Comments: Using Google Workspace has allowed great benefits, one of the main ones being increased productivity, because being able to access different tools from a single place helps to simplify the workflow, thanks to the fact that it is possible to have stable communication and enjoyable, that is, being able to make videoconferences allows explaining ideas or project development much easier, being able to share files quickly and even edit them at the same time is a time saver and the meaning of moving fast, since it counts with the advantage of different people working on the same document and this without any concern of leaking information or data because the administrator can decide who to grant access to.

Pros:

I like this set of Google tools because it is an effective and easy way to quickly access my work and share it with my clients or colleagues, whether it is to collaborate or simply to share files that are useful. For example, if you are working on the planning of a project through a document, all the members of the project can contribute ideas or modify them, making said action be carried out by all, that is, we can all work on the same document and a once finished, share it quickly or simply upload it to Google Drive in case of any inconvenience to be able to recover it quickly. Google Workspace runs in the cloud, which saves us time and not having to worry about having to save every change made to a document, because they are saved in real time. Its use is simple, so any user can quickly adapt to handling each of the tools, since it provides a very simplified user experience. Most of the tools offered have been used by practically everyone, such as Gmail to write emails, Drive used to store documents that, being in the cloud, facilitate our online workflow, Meet is widely used for conversations with work team members and facilitates understanding regardless of the location of each one. In general, it helps us to simplify the work because it makes possible a more pleasant communication as well as being able to collaborate directly on projects and share documents, giving us the priority of deciding who can access them, which also keeps the security of the information.

Cons:

It is not easy to talk about some aspect that I do not like about this series of tools, but I have observed that its price can be somewhat high, in addition to being a set of tools based on the cloud, it requires a good connection to the Internet or for the on the contrary, having a Chrome extension to be able to access offline and make the respective configurations for its use, this can take time and knowledge, so in case of any doubt, accessing the support team is the best solution.