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About Zoho Cliq

Cliq will help you communicate, collaborate and reach consensus without any hassles. Catch up with your team no matter where you are.

Learn more about Zoho Cliq

Pros:

The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team.

Cons:

It has some errors that are then solved by Zoho. He needs more development.

Zoho Cliq ratings

Average score

Ease of Use
4.4
Customer Service
4.2
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.3/10

Zoho Cliq has an overall rating of 4.6 out 5 stars based on 89 user reviews on Capterra.

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Filter reviews (89)

Ankush
Ankush
Manager Finance in India
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho Cliq: Quick chat and communications

5.0 2 years ago

Comments: Zoho Cliq is a product of Zoho universe and consists all the features needed in a instant messaging app. Value for money tool and highly recommended for small and medium organizations.

Pros:

Zoho Cliq is feature loaded tool and have following pros: - Easy to chat and communicate with team members - Design automated messages through bots - Share files and provide specific access to files and folders - Collaborate and complete tasks - Access to Zomojis and Emojis - Create channels and groups for specific topics and discussions

Cons:

Zoho Cliq is powerful tool having lots of features but interface lags and a bit choppy. Also, the mobile app needs lots of improvement.

Adebayo
Software Engineer in Nigeria
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A simple to use team communication and collaboration tool

5.0 2 years ago

Comments: We used Zoho cliq extensively for communication and collaboration. The integration with Zoho mail and our Zoho desk tools has made the experience even better.

Pros:

We have used Zoho Cliq for over 2 years and it has been a great experience so far. Its user interface is quite simple and it is integrated with other Zoho products which makes it more appealing. One can start a Zoho video/audio meeting, take notes in the meeting and notes would appear as a chat in Cliq. Meetings can also be scheduled and reminders set and one can be certain to get both app notification and email notifications.

Cons:

Zoho cliq have this good feature called Schedulers. They are very useful for doing some repetitive tasks. But they can be quite difficult to set up.Also we have had a couple of complaints about the some of our users not getting push notification on the mobile app.

Rick
Rick
Director in Mexico
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Solid team chat/collaboration app with an extensive development backend for customizations

3.0 5 years ago

Comments: I was impressed with the opportunities for developers but not with the UX.

Pros:

Cliq integrates well with other Zoho apps, particularly helpful in Contact. All the basic chat and collaboration features are there in a familiar user interface. It's possible for advanced users to create extensions, custom integrations, bots, and commands with a powerful development backend and make these customizations available throughout your organization and team.

Cons:

Unless you're already using a bunch of Zoho apps there's no reason to switch from Slack, Flock, or Asana, which area already mature platforms. Compared to these other apps, particularly Flock, the UI is a bit obtuse and hard to get a clear overview of. I particularly disliked the double panes within a chat window (opening the settings for a bot, for example).

Omid
Solutions Engineer in US
Computer Hardware, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho Cliq Review

5.0 3 months ago

Pros:

Zoho Cliq is an important part of our business. It empowers our team to have real time communication with a simple to use platform. The thread functionality makes it easy to stay organized.

Cons:

The learning curve to find messages took a bit for some of our users, but now it has become second nature.

Elisa
CEO in US
Consumer Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to Use Communication

5.0 5 years ago

Comments: Using cliq to improve communication within our company has helped a lot. However, I have not had the best experience with Zoho customer service in general one time. Other times, I had a great experience.

Pros:

This is fantastic and easy to use communication software for within our company. It integrates seamlessly with other zoho applications and with other external applications. We have significantly increased productivity since using this.

Cons:

There are some drawbacks, such as you are limited in character amounts that you can write for messages, but overall I like most of the features and it has improved over time. Another issue is that we cannot figure out how to integrate clients on to the platform without purchasing new user licenses. It was my understanding that you could have clients communicate as "visitors" within some particular channels in cliq that you designate but not have to be on a license. However, I have yet to be able to make this work.

Verified Reviewer
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Well integrated, versatile and easy to use chat software

5.0 5 years ago

Comments: Communicating with Zoho Cliq feels effortless and intuitive. You can chat, make video/phone calls and more.

Pros:

As a Zoho One User Zoho Cliq is a no brainer. It integrates incredibly well with the Zoho Suite and it's very easy to create new integrations with Zoho Creator. What I probably like best about Cliq is the 3 column layout that allows me to chat in 3 different chats at once.

Cons:

The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work.

Jared
Jared
Business Development in US
Verified LinkedIn User
Renewables & Environment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho Cliq is a great replacement for standard texting between your team on a secure platform

4.0 2 years ago

Comments: Easy to use. Easy to deploy. No real issues over the years i've used it

Pros:

The real-time chat is just as seamless as using your phone's regular text feature

Cons:

Once and a while we would have a momentary issue with adding a new team member

Aloice
Administrator in US
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Unified Communication With Zoho Cliq

5.0 4 months ago

Comments: Zoho Cliq has made life easy for me by helping do my activities remotely and at my own comfort.

Pros:

The amazing Video calls that link me with my clients and the ability to chat and have meetings in one platform. Zoho Cliq is easy to use.

Cons:

No dislike what's so ever with this platform.

Susang
Susang
Product Marketer in India
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great platform for internal communication but lacks features

4.0 2 years ago

Comments: The platform is good, but due to the constant bugs and glitches, my overall experience with it is not so smooth

Pros:

Through Cliq, it is very easy to make calls and set up our availability. I like the ease with which I can communicate with my peers using Cliq.

Cons:

While sharing my screen or on-call with someone, the software freezes for a couple of minutes and resumes back. This glitch makes my experience not so great with Cliq

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Zoho Cliq Review

5.0 5 months ago

Comments: It's really a useful team communication software, we can do instant chat with the team members. We can update our availability status to the team members.

Pros:

Zoho Cliq is easy to deploy. Zoho Cliq integrates perfectly with other Zoho softwares like Zoho CRM, Zoho People. Zoho Cliq mobile version is very useful to chat with team members at break time.

Cons:

Everything is good about Zoho Cliq, nothing to mention as dislike about Zoho Cliq.

Muhammad Hassaan
Data Engineer in UK
Environmental Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Good product, But needs improvement

4.0 3 years ago

Comments: Would recommend to small companies with small budget.

Pros:

Pricing, API support, integrates well with Zoho Ecosystem.

Cons:

A bit immature product when compared to Slack

Diane
Paralegal in US
Law Practice, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Chat and connect

4.0 2 years ago

Comments: Zoho Cliq is nice for people who like Zoho and their way of doing things. Zoho has an entire family of software that all work together.

Pros:

Zoho Cliq is Zoho's chat and communication software. I sign in and check live and Zoho tracks my time. I can log my breaks and the live will turn off while I'm away. Send an important message or notification to everyone at once. Zoho cliq syncs my calendar and I can use audio or video calls.

Cons:

I don't like Zoho Cliq as much as I like other communication software. Zoho is always different. The video calls can be very difficult to start and to include everyone because of the priority labels for meetings.

Sriram
Associate Graduate Engineer in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Zoho Cliq

5.0 last year

Comments: Zoho Cliq is a user-friendly communication platform

Pros:

Zoho Cliq helps you to rewrite the message that you have sent before and you can also send the notification for the edited message, multiple chats can be done easily and also provide a high-quality screen-sharing process.

Cons:

It is not easy for beginners they need some time to get familiarized with the application. Only Zoho users can use it for free.

Dusty
Coordinator in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Group Meetings and Staying Uptodate

5.0 6 years ago

Pros:

I loved that it carried over into all sections of Zoho, so I could easily stay uptodate with messages from other people in the offices, without having to keep switching to look at my emails or a different screen than I was working in. Keeps everything in one place. It also is quick to go straight to voice/video calls, and easy to make group chats with different people.

Cons:

The quality of connections is not as good as other software in relation to video calls, but still alright. Nothing I would stop using it for.

Celize
gerencia in Brazil
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

We are in sync

5.0 3 years ago

Comments: And we have staff just a touch away. Facilitating communication.

Pros:

We always need to be in contact with employees. Zoho Cliq simplifies your team's communication with organized conversations, easy to find information

Cons:

I can't do a data analysis of participation and poor storage of documents.

Avijeet
UX Designer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A helpful collbration tool for small to mid level companies

5.0 3 years ago

Comments: Overall this is a an amazing software for collaboration and even for teams which just want something to communicate

Pros:

The @mentions is one of the most helpful features of this product. Help me not to miss any important message tagged with my name

Cons:

The background color sometimes makes me feel that the interface is a little cluttered. Maybe use of a lighter background will be helpful .

Sean
Sr. HR Manager in US
Outsourcing/Offshoring, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Good and inexpensive alternative to Slack

4.0 6 years ago

Comments: Zoho Cliq makes inter-office meme wars and GIF wars a reality, and is a solid cheap (or free) alternative to Slack.

Pros:

My team and I have really enjoyed using Cliq. We started using it as a free alternative to slack (we liked the free features of this more than Slack's free offering), but we've ended up finding it really fun to use as a chat tool. GIF and emoji (or live Zomojis as they're called here) make chats pretty fund (and sometimes more time consuming than they need to be!). Channel management is easy too.

Cons:

You won't find as many integrations here as you'll find with other offerings like Slack or Quip, so as a collaboration tool it's not quite as strong.

Charles
Charles
Marketing Manager in Canada
Verified LinkedIn User
Sports, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy way to chat through your company

4.0 5 years ago

Comments: Simple, easy to learn and a great way to communicate with my colleagues.

Pros:

If you use the Zoho suite, you should use Cliq. It easy to integrate and the learning curve is fast.

Cons:

It work not so good with the GIFs and reaction on comment. However, if you only need to communicate like the old MSN, it does the work.

Soumya
Manager Legal in India
Information Technology & Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Good but not impressve

3.0 5 years ago

Comments: It was good but not that efficient and impressive.

Pros:

Since we have used the entire ZOHO CRM it looked easy for us to use it..its like any other app for messages.

Cons:

it was not effective..messages used to deliver late.

Elisa
Insurance broker in Panama
Used the Software for: Not provided
Reviewer Source

A complete communication system

5.0 6 years ago

Pros:

I like the good quality with which this chat is presented. It looks very simple in the mail but it is really very complete. The App is excellent too. The calls and video calls with a good connection are of excellent quality.

Cons:

With the free version we have enough. I thought it was included with the mail but I see that it also has a paid version.

Kamlesh
MIS EXECUTIVE in India
Computer Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Cliq Organisation Chat Software Review

5.0 3 years ago

Pros:

The real time check in check out clock, inside the app Remote work facility

Cons:

The message reply and tagging ux ui is not good

Victor
IT Manager in Canada
Verified LinkedIn User
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Zoho's slack and Microsoft's Teams

3.0 5 years ago

Comments: I thought overall business use case was ok. It never really caught on with team members so we have not been using it as much. Also we are not extensively using Zoho suite so that could be the reason.

Pros:

It's for quick communication and chat with team members. It also works with projects if you are dealing with multiple people. It integrates with the Zoho environment and it's cheaper than Teams that for sure. You can send files, view audio, view videos on it. Each member of the team can have their own account. Also you can create multiple threads or chat groups so that it doesn't all get mixed up. It also just works in the browser which is great. Don't necessarily have to install the software.

Cons:

I thought it is still a work in progress. A bit buggy at times. It also does not have emoticons as other chat programs out there. I did have some delays between messages.

Kristina
Kristina
JRSC Express Manager in US
Verified LinkedIn User
Printing, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Zoho Cliq

5.0 6 years ago

Comments: I am able to switch between conversations quickly, which allows me to do multiple things at once. Also the fact that you can have joint conversations make doing projects and just communicating with a group so much easier.

Pros:

The fact that you can have multiple conversations opened up at once in the same screen.

Cons:

Honestly there really is not something that I do not care for, the software is great!

fazal
implementation & Support Specialist in Pakistan
Information Technology & Services, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

A good collaboration tool

4.0 4 years ago

Pros:

It allowed us to communicate with other team members using chat, audio chat, channels, and meetings

Cons:

Its interface is not very user-friendly as compared to the product we switched to and it had less options available or you can say the product we selected had more options to offer than zoho cliq.

Verified Reviewer
Verified LinkedIn User
, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Fun and easy to use team chat software

4.0 6 years ago

Comments: It is a cheap software that is easy to use.

Pros:

For the price (free to really cheap) you have some great features and support. Features including group and private messaging and a decent protection.

Cons:

I wish there were more controls for admins. The lack of ability to delete or modify messages can be a potential problem.