--- description: Get detailed information about Macaw and how it can help you meet your business needs. Learn more about Macaw price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Macaw Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Insurance Agency Software](/directory/20035/insurance-agency/software) > [Macaw](/software/167497/macaw) # Macaw Canonical: https://www.capterra.com.sg/software/167497/macaw Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/167497/macaw?page=2) > Macaw supports end to end operations for Brokers and MGAs with robust and flexible CRM, product definition and underwriting components. > > Verdict: Rated **3.6/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Macaw? Insurance Brokers especially the Delegated Underwriting Authority Enterprises like MGAs, MGUs, Program Managers, Underwriting Managers and Lloyds Cover-holders. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 22 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.2/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Nest Innovative Solutions - **Location**: Kolkata, India - **Founded**: 2011 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Nest Innovative Solutions for detailed pricing information. - **Target Audience**: 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bahrain, Canada, India, Kuwait, Oman, Qatar, United Arab Emirates, United States ## Features - Audit Trail - Billing & Invoicing - Broker/Agent Portal - Claims Management - Claims Tracking - Commission Management - Contact Management - Customer Portal - Document Management - Insurance Policy Management - Policy Issuance - Policy Management - Property & Casualty - Quotes/Estimates - Renewal Management - Reporting/Analytics - Risk Assessment - Third-Party Integrations - Underwriting Management ## Integrations (7 total) - Act-On - Docmosis - Docusign - Google Analytics 360 - Mailgun - Microsoft 365 - PayPal ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Insurance Agency Software](https://www.capterra.com.sg/directory/20035/insurance-agency/software) ## Related Categories - [Insurance Agency Software](https://www.capterra.com.sg/directory/20035/insurance-agency/software) - [Insurance Rating Software](https://www.capterra.com.sg/directory/20037/insurance-rating/software) - [Commercial Insurance Software](https://www.capterra.com.sg/directory/31283/commercial-insurance/software) - [Insurance Policy Software](https://www.capterra.com.sg/directory/20036/insurance-policy/software) - [P\&C Insurance Software](https://www.capterra.com.sg/directory/31282/p%26c-insurance/software) ## Alternatives 1. [ePayPolicy](https://www.capterra.com.sg/software/198072/epaypolicy) — 4.9/5 (247 reviews) 2. [Jenesis Software](https://www.capterra.com.sg/software/119068/jenesis-software) — 4.7/5 (283 reviews) 3. [Applied Epic](https://www.capterra.com.sg/software/70671/applied-epic) — 4.2/5 (141 reviews) 4. [NowCerts](https://www.capterra.com.sg/software/132779/nowcerts) — 4.8/5 (150 reviews) 5. [EZLynx](https://www.capterra.com.sg/software/102928/ezlynx) — 3.7/5 (73 reviews) ## Reviews ### "Macaw Review" — 5.0/5 > **Chris** | *27 May 2025* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: I am really impressed with the calculations that Macaw can perform. We have a lot of rules and regulations for our rates, and Macaw is able to correctly provide the premium and taxes we need to provide to clients. > > **Cons**: The main con about Macaw is the wait time for some of the dashboards. Most of the dashboards work provide the reports fast, but there are a couple that require a couple of minutes to provide the report, even with a reasonable size of data. > > I have a overall well experience with Macaw. It is a very helpful system that makes our company's daily activities very simple. ----- ### "Macaw User" — 5.0/5 > **Verified** | *6 June 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Well-designed, easy to learn, makes everyday tasks much more manageable, makes a difference day to day. > > **Cons**: A few minor bugs at first. Although previous issues were fixed quickly, each new update tends to introduce unexpected bugs. > > Using Macaw has significantly improved productivity and simplified complex tasks. the support team is responsive and knowledgeable. Highly recommend. ----- ### "Entire suite for my MGA" — 4.0/5 > **T.J.** | *17 January 2019* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Cloud based solution with customizations for my needs from vendor allowed us to downsize our IT staff and keep on top of cyber trends at a much better ROI. > > **Cons**: Learning the better way to do business. Our old ways were antiquated, but comfortable. > > The cost benefit analysis proved to be true and the platform allowed the business to go 100% virtual. This is impressive for a 20 year old MGA who has to deal with online sales, executive sales, producer sales, underwriting, customer classification, policy administration and claims. ----- ### "Account Specialist" — 4.0/5 > **Micheil** | *18 September 2019* | Insurance | Recommendation rating: 4.0/10 > > **Pros**: I like that it has finally come together and is becoming more user friendly for me and my team. > > **Cons**: Though I now find it user friendly, I do not believe that it is user friendly to the average person. We get a lot of calls generated from clients who are unable to sort it out. > > It took a long time to get it to where it needed to be, but now it is pretty efficient. I do wish that changes or updates did not take a long as they do, but understand that it is a process. ----- ### "Feedback" — 3.0/5 > **Samantha** | *16 September 2019* | Insurance | Recommendation rating: 5.0/10 > > **Pros**: I do like that we can customize the features we want that cater to our business, since it's so niche. It has come a long way since we first started using the system. Our users seem to be getting used to and able to navigate easier. > > **Cons**: Not sure if this is an internal problem, but it takes forever for system changes to be made when we have requests. There are still too many clicks/steps to accomplish certain simple tasks. Random issues seem to occur all of the time - payment info disappears, PT ledgers don't work, etc. When one issue is being resolved and fixed, another one occurs it seems. I don't like that I can't work in the early hours of the morning. The system is very slow and doesn't work efficiently until after 7AM. I work as early as 4AM some mornings and need it to be running smoothly. > > Overall experience is our company launched this system 2 years ago, and there has been a lot of progress. But it seems like a never ending road and we employees have to wait months for certain changes to take place. I don't know if that is program costs, meaning too expensive for our company? Above my pay grade. But the system is also up and down. The speed is not always there, and I have high speed internet with full access. I will say, it has gotten better as a user. But our clients still struggle with using it. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/167497/macaw?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/167497/macaw) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data