ERPNext Reviews

by Frappé Technologies

Average Ratings

  • Overall
    4.6 /5
  • Ease of Use
    4.6 /5
  • Customer Service
    4.4 /5

About ERPNext

Open source solution with HR management, collaboration tools, stock management, project management, and CRM capabilities.

Learn more about ERPNext

Showing 75 reviews

Varun R.
Design Engineer
Automotive, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/07/2020

"An affordable feature packed customisable ERP Solution."

Comments: Automate everything. Take it all online. Go paperless. I've been able to achieve these with relative ease.

Pros: #1: FOSS. The biggest reason I like FOSS is not because it's free. It's because the entire ecosystem becomes more efficient. College grads don't need to go through expensive training. Documentation is more complete and can be supplemented through forums where people are more responsive because they feel like they are a part of a community. It has most of the features that you require.

Cons: The fact that is has so many features built in takes a while to get used to. But I don't think that's a con. If there was anything that could use a little improvement, it's the Website module. Not super easy to use for a non-technical person.

  • Reviewer Source 
  • Reviewed on 05/07/2020
Revant N.
Director
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/04/2018

"Made for resourceful entrepreneurs of any scale!"

Comments: Very active community, any feature you need can be requested on github issues and as per the importance and other priorities your issue/feature request will make it to core product eventually. Whole community, core team, service providers and ERPNext Open Source Software Foundation, India are aligned to resolve issues / requests posted on github.

Pros: Free and Open Source
Foundation and Community backed ERP
Easy Web UI
Actively developed.
Quick release cycles (follows semantic versioning)
Extendable
Allows connection with micro-services, acts as OAuth 2.0 Authorization server and resource server. Making it easy to connect devices, apps and gadgets to your Frappe / ERPNext server

Cons: No proprietary dependencies can be put into core product. Not suitable for anti-free software companies. Rolling release, No LTS. Not suitable for organisations that cannot adapt to regularly updated ERP system.
e.g Some organizations still need FoxPro based systems, not suitable for such organizations.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/04/2018
Pradeep R.
Principal Consultant
Management Consulting, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/06/2018

"Probably most powerful software ever made"

Pros: - Extremely flexible engine. You can define any process in the world without knowing any programming. My team which has implemented this does not know programming at all. We were able to manage entire implementation only through customisations.
- Doctype concept they have used is extremely powerful and flexible.
- Quite a detailed documentation with ample videos and webinars (also available on youtube).
- Extremely strong accounting background.
- Same can be used for as many user roles you want. Can be used by start-ups as well large organisations.

Cons: - Bank integration missing
- Scope for improvement on CRM like Zoho. Though existing CRM data management is very strong.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/06/2018
Moses G.
Director
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/04/2020

"Best ERP software in the market"

Comments: Very fulfilling, since i started deploying this system, am very happy

Pros: Very heavily packed with features and very easy to use that any person willing to learn they can learn very fast

Cons: Manufacturing section of the manual needs to be more expounded especially on the bulk production of items

  • Reviewer Source 
  • Reviewed on 07/04/2020
Deepak G.
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 01/11/2017

"No Nonsense ERP"

Pros: Ease of use and codeless customization
Easy report builder
Value for money
Good look and feel
Works well on any device

Cons: Complex Setup for Roles and Permission Management
Needs a knowledgeable in house resource for a good implementation

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 01/11/2017
Mike D.
General Manager
Computer Software, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 27/04/2017

"Easy to implement, easy to use"

Comments: We are a small software and service company and only wanted software to support the main business flow: quotation, order, project, invoice and found ERPNext could easily be customised to meet our needs almost exactly with judicious use of workflow customisation and form customisation. Also added a few custom fields and scheduled reports. We managed to do this without prior knowledge of HTML, Jinja or SQL - just using the resources of Dr. Google and the ERPNext documentation and some support calls. It's cheap enough to just use it for this purpose and ignore the rest, but I will implement the HR part and Time Sheeting as well to consolidate management activities that are currently done on spreadsheets.

Pros: Easy workflow customisation, implement web version with low technical skill, easy screen and form customisation, cheap enough to use just the features you want and ignore the rest, support is responsive

Cons: Use of HTML for to format printed documents is awkward (difficult to format to include in MS-Word etc), documentation is not great

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 27/04/2017
Verified Reviewer
ERP Consultant
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/12/2017

"very good experience with that system"

Pros: easy of use and powerful features
also the team who are working on this software are very active they came with at least one or tow new features a week

  • Reviewer Source 
  • Reviewed on 19/12/2017
James P.
Director
Computer Software, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/10/2018

"Open source Flexible ERP"

Pros: Supports Multiple type of industries hence can be used in a wide range of companies
Supports multi tenant and multi company hence one installation can be used with multiple companies
Has mobile application making it flexible to use

Cons: Installation and troubleshooting requires technical know-how, not anyone can deploy
Requires dedicated environment i.e. root access, does not support shared hosting so somewhat expensive to deploy

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/10/2018
Hafees K.
Software Engineer
Computer Software, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/04/2017

"Simple software very easy to use"

Comments: Very good software

Pros: User interface ,simplicity , easy to customize,small price,open source,rich features,integration with other application etc

Cons: manufacturing module need more features,publicity is less compared to odoo,documentation is not so good

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/04/2017
Faraz A.
Consultant
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 03/08/2017

"Awesome Open Source Project"

Pros: Ease of use, Simple Interface, Customizable, Awesome Community, APIs available. Overall this is best value for money for sure.

Cons: Point of Sale: Cash / Cashier / Sessions Management needs a lot of work I guess. Still it's open so yet customizable indeed.

  • Reviewer Source 
  • Reviewed on 03/08/2017
Muhammad arif A.
Oil & Energy, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/03/2017

"Practical for mid-type of business"

Comments: The software allowed us to adjust the requirement based on how the business function. By using the pre-programed setup, basically we just need to alter some documentation and it's readily available for usage

Pros: Easy for user implementation

Cons: Initial setup which may involve some scripting

  • Reviewer Source 
  • Reviewed on 07/03/2017
Muhammad S.
Chief Finance officer
Automotive, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/05/2019

"RND Engineering Pvt Ltd"

Comments: Easy to Use.
not more complex
not Costly

Pros: 1.Reporting is very useful for decision making.

Cons: 1.Help in budgeting and forecasting for company/

  • Reviewer Source 
  • Reviewed on 06/05/2019
Kanhaiya K.
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 

"Simple and Rich Functionalities"

Comments: We New Indictrans Technologies Pvt Ltd (Indictrans) are using ERPNext since 7 years. We found it very simple and feature rich. Right from Sales, Purchase, Operations, Projects, Accounting, HR, Attendance, SMS Alerts, Email Notifications etc. Almost all functions are available in this open source ERP. We are one of the oldest service provider of ERPNext. And providing services on ERPNext to all domestic and overseas clients. Our services includes ERPNext Implementation, Customization, Development, Integration, Support, Training and Consulting. You will find all functions on single cloud platform. Everyone should give it a try.

  • Reviewer Source 
Tom S.
Managing Director
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 06/03/2020

"ERPNext best Open source ERP"

Comments: The community take long to respond

Pros: Integrations is simple and easy. Easy to use

Cons: The reports are not good. They need to work on reports especially in the Education module.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 06/03/2020
Martin S.
CEO
Computer Software, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/07/2019

"The best choice for teams that have some technical knowledge in house"

Comments: The community is vibrant and fast. There are telegram messenger groups for live communication. There is a super active forum platform. And there is a structured and well maintained github project. If you want to be part of this community, it's easy to get rolling.

Pros: The extensibility and flexibility of ERPNext is unrivaled. Every field you create becomes instantly available as an API point in the powerful interface of the ERP software. All relevant core features of an ERP system are mature and help you learn to do it the right way as a company. The team is rigid and consequent in making sure, that this streamlined process of creating opportunities, quotations, sales orders and sales invoices is kept intact which is very healthy and keeps customizations sane.

Cons: ERPNext is not yet easy and straight forward to use. If you have no idea of ERP software and you have no technical skills at all this is not for you. I would love to see the team focus more on the UX of the interface and the ease of use for new and very occasional users. The software feels like it's really made for experts and daily users. That said, we have compared ERPNext with Salesforce and SAP and the open source solution really shines in comparison. But having all the ERP world suck at UX does not mean that this is an unsolvable problem. Also the documentation of ERPNext is not job or use case driven and very technical at times. We have started to try to help this. But it's easy to ask and not so easy to deliver. Work in progress ...

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/07/2019
Verified Reviewer
System Analyst
Information Technology & Services, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 25/07/2019

"Review"

Comments: Get your work organized in a cost effective way

Pros: This software has a search field which is so powerful in assisting the user to get to the setting he or she wants simply by typing it

Cons: New to the market so many companies don't trust it fully.

Vendor Response

by Frappe Technologies on 06/08/2019

Thank you for the honest review! As for the trust factor, we are slowly but surely getting there. Frappe Technology, as an OEM for ERPNext, is working with Enterprises to create high value and build a stronger brand which users can identify with.

As for the product itself, it is now close to 10 years old (Frappe just celebrated its 11th anniversary) and now has a visible presence in the market as a cost-effective ERP solution especially when compared to giants like SAP, Oracle, and Dynamics.

  • Reviewer Source 
  • Reviewed on 25/07/2019
Arvy B.
Director
Information Technology & Services, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/10/2020

"One of the most customisable ERP in the market"

Comments: We needed an ERP that can be molded to our needs and to our customers' needs. After searching for dozens of alternatives, I conclude that ERPNext is the only software that can do that. The open source nature and well written architecture are the reasons that full customisations are possible.

Pros: Very-very customisable to suit the needs of the business.
Great integration with other software through API.
One of the easiest ERP to use.
Great flexible reporting options. We can create custom reports on the fly.
Runs on reputable cloud providers. Can be set up with a minimal infrastructure budget to start with.

Cons: Installation can be confusing for first timers. It was not a big problem for us as we are software development company, there was enough information from the community.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/10/2020
Donna R.
President
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/03/2019

"ERPNext"

Comments: I have been using ERPNext in my business very effectively to track inventory (and serial numbers) across multiple warehouses. I appreciate the ability to repack and to maintain delivery and installation information.

Pros: The Team is constantly improving this software and listening to their user base. I can almost always find an answer to my questions in the community forums. I look forward to new features.

Cons: Some functions are designed to address specific needs in foreign countries. It isn't always obvious how to adapt a function to meet your own criteria. Some features are lacking, especially if you are accustomed to batch processing.

  • Reviewer Source 
  • Reviewed on 27/03/2019
Abdulla P.
Software Developer
Human Resources, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 26/04/2017

"A Great and true Opensource ERP Application"

Comments: ERPNext is the great and true opensource,community-driven ERP App out there.It includes the maximum possible modules in a traditional ERP App and had a huge options to customize it with minimal effect.

Pros: A great product, we have used for 1 years without almost any down time. The software has progressed through that time to its now broad spectrum suitable for almost any small to medium size. I recommend this product without reservation.

Cons: Little bit tough to learn,when we need complex customization. Perfect ERP system for smaller companies at a very competitive price. Free up to one users. Has all functionality needed by smaller companies. Easy to use. Perfect

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 26/04/2017
Verified Reviewer
Product Manager
1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/07/2018

"strong community, very flexible! can even be used immediately without customisation."

Comments: i got to implement and help others.

Pros: can be used out of the box!
have all the things that you can expect for an ERP
- CRM
- HR
- Item/Inventory
- manufacturing
you can even customize flow without touching the code
you can build your own application, and integrate easily to your ERP
strong, strong community

Cons: tricky for big company due to the nature of those company
- taxation is different for IPO-ed company
- consolidation for multiple company (this can be done, just a bit tricky)
documentations and how to used documentation can be improved.
 more use case implementation. e.g
- demo implementation for retail company
- for manufacturing company
with their specific flow

  • Reviewer Source 
  • Reviewed on 27/07/2018
Ishan L.
Management Trainee
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/04/2017

"A flexible, open-source option. Would highly recommend"

Pros: Open source, customizable, clean UX, free, great community
The software is built on the Frappe framework developed by the creators itself. The framework can be used to build custom apps too!

Cons: The documentation still has a way to go if it can compare with the likes of SAP. Might be a little intimidating for some to get started.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/04/2017
Inderneel A.
Manager, Business Innovation
Maritime, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/09/2019

"Thanks very much from Ind- Aust !!"

Comments: WE ARE MANAGING OUR PROJECTS ON ERPNEXT AND THE FEATURES ARE AWESOME

Pros: Great features, bug free , error free, can easily customise

Cons: The notifications can be improved. Improve UI

  • Reviewer Source 
  • Reviewed on 06/09/2019
Verified Reviewer
Founder
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/10/2018

"Free and Open Source ERP SOlution"

Comments: We were having problem with out of box CRM solutions, so we used ERP next and customized it to suit our requirement

Pros: Has complete functionalities from invoicing to industry specific verticals. We were really impressed by the comprehensiveness [Modules include Accounting, CRM, Inventory Management, Sales, Purchasing, Projects. Manufacturing, Education, Healthcare, E-Commerce, Website builder to even Mail support solution]

Cons: Integration with legacy systems requires complex technical expertise

  • Reviewer Source 
  • Reviewed on 16/10/2018
Bradford W.
Mortgage Loan Underwriter
Banking, 201-500 Employees
  • Overall Rating
    5 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 21/03/2018
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 21/03/2018
Mudssar A.
Asst.Manager Porecurement Quality
Consumer Electronics, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 16/05/2020

"ERPnext for small business"

Comments: Overall my industry used it a few years, because it is not good for large manufacturing industry ,we recorded our transaaction data, which was reliable method and good form while importing and uploading to another ERP. useful for small business and tacts.

Pros: Open source, any feature can be customized, valid and complete devolpment documentation is available, easy in use, remotely access. easy installations. Graphics and GUI is really awesome,accouting and purchasing was better.

Cons: All modules are not pre build, very complex and tough work to build and integrate with other module, either its documentation is available but still a special dedicated devolper is required to run and customize process, less controlling over transactions. like approvals etc.

  • Reviewer Source 
  • Reviewed on 16/05/2020