ERPNext Reviews

4.6 (135) Write a Review!

About ERPNext

Open source solution with HR management, collaboration tools, stock management, project management, and CRM capabilities.

Learn more about ERPNext

Pros:

EASY TO USE, infrastructure cost is zero, all module available.

Cons:

The software slows down most times, the offline sysnchronization time is slow, and also its still lacks a lot of features.

ERPNext ratings

Average score

Ease of Use
4.5
Customer Service
4.1
Features
4.5
Value for Money
4.7

Likelihood to recommend

9.0/10

ERPNext has an overall rating of 4.6 out 5 stars based on 135 user reviews on Capterra.

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Filter reviews (135)

Hardik
Hardik
Automation Specialist in India
Verified LinkedIn User
Furniture, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best Open Source ERP that is better than even paid ERPs

5.0 2 years ago

Pros:

the look and feel of ERPNext is very appealing. it is inline with the present best practices, followed in UI/UX.

Cons:

The software can integrate with some of the open source PLM Tool like Oddo, and open Source MES and IOT tools. this can create a complete opensorce ecosystem for business

Varun
Director in India
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

An experience using ERPNext in a hardware product startup in the E-Mobility Space

5.0 9 months ago

Pros:

The fact that the software is well integrated with a wide variety of modules. Other ERP systems would end up with us having a multitude of different softwares each handling their own niche, and all tied together by just Single Sign On. Here, I am able to provide everyone in the company with a login to the ERP system and have access to not just ERP features, but also Project Management, a Wiki and a Learning Managment System.

Cons:

The HR and Payroll Module can improve quite a bit. The way incentive payments are handled require external programming to design an automated performance based pay. Leaves are also not mutable if a mistake was made during the Leave Policy Assignment which was realised only half-way through the year. This also doesn't allow for a leave policy for a person to be changed in the middle of the leave policy period. This is quite important considering the constant switching of employees between Work From Home, Hybrid and Remote, each of which will have a different leave policy within the company.

Sayed
Project Engineer in India
Real Estate, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

ERPNext

5.0 2 months ago New

Comments: 9/10, only cause of crashing and customer service please improve it and you will be number 1.

Pros:

The most amazing feature that worked best for us is that its a python based application. saves our time and efforts. Accounting ,Asset management, Customer relationship management (CRM), Human resource management (HRM), Payroll, Project management, Purchasing, Sales management, Warehouse management system, Website there are so many options that we can enable and that actually segregates the work and makes our life and work more easier.

Cons:

The only draw back is that's its python based might not be feasible for other companies. Also the customer support isn't great and also the server keeps crashing most of the times.

Conn
President in Canada
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy to use, and highly customizable, but plauged by bugs.

2.0 9 months ago

Comments: The product has great potential! I wish the frappe org would focus more on all the technical debt, rather than new features. Unfortunately, they generally get paid for new features by customers, not for fixing bad code.

Pros:

I love the ability to customize forms, while it could be easier, it sure is nice to make changes without code.

Cons:

Bugs. Unfortunately, open source means that some code is not high quality. Another factor is the poor management of Git pull requests. I've created several bug fixes that languished until deactivated by automated robot after a month or two with little response from product owners. Many of these bugs are quite serious, particularly around the payroll module. Many, less serious and obvious issues, exist over major versions without resolution.

Alaa
Alaa
Electrical Engineer in France
Verified LinkedIn User
Electrical/Electronic Manufacturing, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

This is a fantastic ERP system that offers a lot of flexibility.

4.0 4 months ago

Pros:

ERPNext uses many effective methods used globally and offers established ways to manage common business tasks like creating invoices, monitoring payments, and handling returns. Our company relies on ERPNext to store all our business information, and we don't use any spreadsheets.

Cons:

Although ERPNext is a global system, it may not include all the features specific to your country. For instance, if you're from Germany, you may find that some features are missing, which could make your work more convenient. However, ERPNext is still valuable and continues to be updated regularly.

Salim
Owner Consultant in South Africa
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

ERPNEXT honest review

5.0 9 months ago

Comments: Overall experience has been very impressed since I have the dynamics nav background and can compare the two

Pros:

That it is open source and has all the features of a proprietary ERP like dynamics nav. Is ease to implement, support and customize due to the fact that it uses only open source code , python js etc

Cons:

I think the documentation can be improved but it has come along way since inception and they are on a good path of updating docs

Hisham
General Manager in Egypt
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Simple, Easy, and Powerfull.

5.0 9 months ago

Comments: Fantastic product for any kind of business.

Pros:

Very easy to use, very easy to customize, very easy to integrate with. Robust business cycles.

Cons:

Nothing least, I have not faced any difficulty or problems with this software for 10 years now working with all its versions in different businesses.

Wolfram
Wolfram
Geschäftsführer in Germany
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great product

4.0 9 months ago

Comments: We have started using ERPNext in v10 in 2016 and have now made a business out of it supplying ERPNext for germany, DACH, Europe and the world.

Pros:

The software is very easy to customize and with a little practice you are able to collect data in a very orderly fashion in now time.

Cons:

Some of the standards are not consistent which can lead to frustrations using the product at times.

Renil
IT Officer in Philippines
Wholesale, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

ERPNext is a truly open-sourced ERP system.

5.0 9 months ago

Pros:

The feature we like about ERPNext is that it is a solid ERP system. All modules are available to use and can work without customization.

Cons:

It does not have recommended POS hardware solution.

Murtaza Saifuddin
Murtaza Saifuddin
Technology Manager in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

ERPNext - you name it and you have it - almost all the functionalities in a single application

5.0 8 months ago

Comments: Its an all-in-one application. Just go for it!

Pros:

The ability to customize the ERP as per the need.

Cons:

Documentation can further be optimized, on which the Frappe Team & active contributors are constantly working.

Laxman
Developer in India
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Most Efficient ERP

5.0 3 years ago

Pros:

Free and Open Source Being a FOSS lover, the best part I see with ERPNext its a truly fully open souce, you will get all the modules available, unlike other companies claim to be open source but they arn't. Communication Tracking of communication of internal team and clients was a big challenge for our organization, the way this is handled in ERPNext is so simple and intuitive. Dynamic Customization One need not to wait for the application developer to change the layout of screen, add or change new fields in transactions, designing of print formats and layouts, all such stuff is managed dynamically. Payment Gateways Using this facility we have noticed an increase of 10% in payment collection from the customer, we use razor pay payment gateway with ERPNext so after creating an invoice one can send payment request to customer and after the customer paid the invoice your account gets updated.

Cons:

With FOSS projects, its natural to have more support issues, and there is not guarantee of time that when your issue will get addressed.

Steven
CTO in Israel
Furniture, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great Product Thanks for the hard work !

5.0 3 years ago

Pros:

Open source, very modular, developer friendly, user friendly

Cons:

Poor user portal, leak of deep dev documentation especialy for the js (client) side

Frédéric
Co-founder in Canada
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best ERP out there

5.0 7 months ago

Comments: ERPNext has been a huge asset in our business

Pros:

Not too expensive and very customizable. Not too hard to learn

Cons:

Manufacturing could be improve and analytics

Abdulla
Product Head in India
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Business Management Product out there

5.0 9 months ago

Pros:

Easy to Use Highly CustomizablI e Single Software to manage complete business cycle

Cons:

I am not seeing much con in the software

Dhananjay
Manager, Research & Development in India
Industrial Automation, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Well designed, easy to use ERP and surprisingly easy to customize

5.0 6 years ago

Comments: Better purchase, inventory and production management. Better interoperability between different departments- Sales, Accounts and Production. More importantly better adherence standard BOMs.

Pros:

- Based on the Frappe framework, it makes it easily customizable - Neat and responsive UI - Great for manufacturing with Multilevel BOMs, managing multiple production departments - No vendor lock in. The software 100% open-source. It provides great security to small scale businesses. - Community driven and transparent approach to development

Cons:

ERPNext user manuals should cover more number of use-cases. They typically cover the standard use-case. Compared to products like Tally or SAP awareness of ERPNext in India is still low, end-user confidence and acceptance has to be essentially be established with trials.

Hari
Managing Director in India
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

ERPNext - cost effective , feature rich and easy

4.0 9 months ago

Comments: It has been very good. Productive user within a day. Was able to do basic development as well within a couple of days.
Also helpful community and developmen tteam

Pros:

1. Usability is very intuitive. Lots of power user aids 2.Extendable/customisable 3. Frappe framework on which ERPNext is built has lots of great features and keeps evolving 4. Functional breadth is also good

Cons:

1. Product has evolved - feature wise and even performance wise it can scale for larger customers but entity model is not well-built for larger enterprise

Hadi
Executive director in Iraq
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The Future of ERP softwares

5.0 9 months ago

Comments: Very Satisfied

Pros:

How easy, and yet complicated this ERP is, with lot's of features that can serve most industries

Cons:

Missing comprehensive mobile app for making sales and using other features

prashant
Partner in India
Building Materials, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Erp next

5.0 9 months ago

Comments: its good , expect for account

Pros:

Simple an ease to use even for new joine its simple to use

Cons:

Finance module is not much convenient ,not compatible as we have date for last 6 yeras , so how to transfer is a major issue

Narciso
Backend Developer in Dominican Republic
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

The best ERP for small and medium size companies

5.0 4 years ago

Comments: In overall, ERPNext is an amazing product, I use it every day and I feel so good with the platform

Pros:

Open Source Easy to use A lot of modules available inside the platform such as Education, Non Profit, Agriculture, etc Growing community Active forum to discuss any issue

Cons:

As an active Open Source project a lot of times We face a lot of features requirements that are not so great to have in our system. Also, the permission system is a little bit complicated

Massimiliano
ICT Manager in Italy
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Best Open Source ERP

5.0 5 years ago

Pros:

Opensource: today is a must for an ERP Web-based: the only way to be used by everyone, everywhere Solid: even if it is a rather new software, it has already reached a good level of stability Big community: look on github

Cons:

Too fast updating: Unfortunately, an ERP is a complex system and its most important capacity is to be able to adapt to different scenarios (each company has its own characteristics). AGILE and open source development pay the price of continuous updates that must be managed carefully, especially if you made low-level customizations.

Ebenezer
Business Analyst in Nigeria
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A beginner-friendly ERP System, Ideal for the SME Sector

4.0 9 months ago

Comments: Working with ERPNext has been an amazing experience and it is quite easy to support clients.

Pros:

ERPNext allows for extensibility and customization. The interface and overall architecture is also easy to understand

Cons:

The freedom to customize freely is now being eroded in v13+

Robert
Ass Prof in
Primary/Secondary Education, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Does all I need, brilliant support, very fast development track continuously improving all aspect of software, open source,

5.0 6 years ago

Comments: Just give it a shot, this software will make it and become a known name in ERP ecosystem

Pros:

Capabilities, flexibility, open source and pricing, very active community, very good support, very modern and user friendly interface

Cons:

no link to bank statements yet, POS functionality can still be improved, documentation is not strongest but quickly catching up

Riyas
Riyas
IT Manager in United Arab Emirates
Verified LinkedIn User
Wholesale, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Wow... the best ERP system available

5.0 5 years ago

Comments: I am using this software after reviewing Dynamics Nav, Oracle etc. Even though we can spend 250K AED for this project non of them could helped me to do field sales from a mobile or tablet. I am using it for managing 10 van sales in UAE. I am tracking over 10 warehouses with serial number tracking.

Pros:

Open-source, Custom Script, inventory, serial number tracking, email alert, Custom fields, reporting, sales, purchase, web view, mobile application, history of every transactions, easy to setup, growing community

Cons:

Need more community members to provide sample scripts like stackoverflow. Now on the community very few people are posting how they solved their issue.

mukul
Business Consultant in India
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best ERP for SME

5.0 2 years ago

Comments: Very good, near 40+ my client using this

Pros:

EASY TO USE, infrastructure cost is zero, all module available

Cons:

tax report as per Indian government, we develop new module for it. for more details [SENSITIVE CONTENT]

Deepak
Deepak
India
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

No Nonsense ERP

4.0 6 years ago

Pros:

Ease of use and codeless customization Easy report builder Value for money Good look and feel Works well on any device

Cons:

Complex Setup for Roles and Permission Management Needs a knowledgeable in house resource for a good implementation