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About ELMO Software

ELMO Software is the trusted provider of HR technology solutions to 3,000+ organisations and two million end users across ANZ.

Learn more about ELMO Software

Pros:

This software is so simple to implement and once implemented it has saved myself and other managers so much time.

Cons:

One issue was with external training as this was very limited for what we need it for.

ELMO Software ratings

Average score

Ease of Use
4.6
Customer Service
4.3
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.3/10

ELMO Software has an overall rating of 4.5 out 5 stars based on 241 user reviews on Capterra.

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Filter reviews (241)

jurgens
Supervisor in Australia
Electrical/Electronic Manufacturing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

safe and secure

5.0 2 years ago

Comments: Great-used ELMO training for my SERT 4 TAC a few years ago

Pros:

Good integration with daily workflow, and compiled in a very respectful towards the learner

Cons:

Not difficult at all, very understanding and easy to learn

ELMO Software Response

2 years ago

Hi Jurgens, Thanks for your review. It is great to hear that you find ELMO's Learning Management System so helpful with your training. Best wishes, ELMO Team

Bhawna
HR Manager in Australia
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

HRIS Feedback

4.0 2 years ago

Comments: The overall experience has been great so far.Suits to the organisational needs.Looking forward to more features.

Pros:

It suits the business requirement.Has some great features.The concept of updating the system from time to time is excellent, which means the employer doesn't have to look for other options and upgrade the system as per the latest software.

Cons:

Yes, like downloading the course material.Currently, there is no option to download the course handbook, and after assigning the course to staff, the employee raised such a request.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Good system - more suited to Offices than Hospitals

3.0 3 years ago

Comments: Easy to use, just have to put in more effort on our part to make it work for us.

Pros:

Visually ELMO is easy to navigate and logical to use. Suits us for performance reviews and new starters.

Cons:

Reporting. We would like to be able to get learning hours in a report that is "good looking" not having to download a csv file only to then have to filter, sort and "make pretty" for use. This is important to us because learning hour are required for Nurses to keep their qualifications and certifications. Also, most of the help received by ELMO System Experts could do with some improvement. They don't seem to understand the needs of the client/customer when working with them to come up with solutions.

ELMO Software Response

3 years ago

We really appreciate the time you've taken to write a review. ELMO's Dashboards feature, under Analytics, can help you create user-friendly charts that can be easily exported. Your system administrator can reach out to your Account Manager to work out solutions specific to this feature. Kind regards, ELMO team

Andrea
Andrea
Senior Lecturer in Australia
Verified LinkedIn User
E-Learning, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Improved a lot

4.0 3 years ago

Comments: Very satisfied with the latest version and appreciate the transparency provided for all users across the workforce from planner to user to performance review teams. The interactive aspects within the modules do help to improve engagement with the content (I used to just click past a lot).

Pros:

Elmo has come a long way in the past few years from both the user and staff manager views. It was a dread in the past and now it provides a valuable and easy to use tool. This latest version has given me the inspiration to consider how this may be better used to facilitate the training of graduate students.

Cons:

It would be interesting to have a "you might like" or optional courses section so that employees etc who might be looking for other areas to grow in can elect to do optional training for example in a university context a person from one of the Arts disciplines might like to learn more about animal care and ethics and thus want to do that module.

ELMO Software Response

3 years ago

Hi Andrea. We really appreciate the time you've taken to provide such a great review. Feedback like yours is crucial to the evolution of our solution. I have passed your feedback on to our Product Development team. We hope you continue to enjoy the benefits of ELMO's cloud-based solutions. Best wishes, ELMO

Lincoln
Security Officer in Australia
Security & Investigations, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

ELMO work training

5.0 2 years ago

Comments: I have used it for a number of years to keep my learning up to date.

Pros:

its easy and fun to use. I enjoy the interactive aspects. the hover over sections are always interesting to look into. the questions at the end are some times tricky but always informative.

Cons:

it's a difficult question, because its very streamlined and easy to use. i get reminders and updates. i couldn't say i like anything least or more.

ELMO Software Response

2 years ago

Hi Lincoln. Thanks so much for taking the time to leave us a review. It is great to hear that you have had a great experience using ELMO's Learning Management System for your training. Best wishes, ELMO Software.

Adam
Adam
Learning and Development Officer in Australia
Verified LinkedIn User
Government Administration, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

All in one HR?

3.0 4 years ago

Comments: It does it's job, but the user interface and functionality leave a lot to be desired. The only way to get answers to questions is through logging a ticket, and this can sometimes take a while to get a response. This can be frustrating when the issue is timely.

Pros:

We use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.

Cons:

The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.

noel
collector in Australia
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

stress management

5.0 2 years ago

Pros:

great for continous learning and imprivement

Cons:

not able to integrate to the whole range of users.

ELMO Software Response

2 years ago

Thanks so much for the review, Noel! We hope you continue to enjoy ELMO's learning management solution. Best wishes, ELMO Team

David
Security Manager in Australia
Security & Investigations, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great LMS software

5.0 3 years ago

Pros:

very practical and great layout, keep up the great work

Cons:

nothing to note

ELMO Software Response

3 years ago

Thanks so much for your review, David. It is great to hear your positive feedback! Kind Regards, ELMO Team

Tony
Security Officer in Australia
Security & Investigations, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A 99% good experience

5.0 2 years ago

Comments: I have been using Elmo for quite some time and over all it has been an enjoyable experience. Even prior to using it for my job I used it to get some needed courses that started and were needed for my career in Security.

Pros:

The software is well set out enabling me to see what courses I am yet to complete and they are easy to use across all hardware platforms (iPhone, computer etc.)

Cons:

Occasionally there are issues with using an apple device that requires the course to be done on a computer. This delays what should be a quick and easy course into a long and drawn out one as access to a computer is difficult, where I always have my phone on me.

ELMO Software Response

2 years ago

Thanks so much for your detailed review of ELMO, Tony! We really appreciate the time you've taken to provide feedback on your experience over the years, and great to see you are still enjoying ELMO's LMS. We've passed on your feedback regarding mobile usage for your training to our Product Development Team. Many thanks, ELMO Team

Margaret
PCW/Wellbeing in Australia
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Staff Member

5.0 2 years ago

Comments: I have never had any problems with this system

Pros:

Easy to use and navigate through. I work for an organisation that has implimented this system and once used a couple of times found it very easy to use. It allows you to see all documents for training done, vaccinations etc. Job opportunites.

Cons:

I don't feel that there is a need for improvement based on what I use the site for.

ELMO Software Response

2 years ago

Hi Margaret, Thank you for the review. We're so glad to hear that you find ELMO's cloud-based solutions easy to use for all your training. Kind regards, ELMO Team

Maile
Regional Administrator in Australia
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

ELMO Software Is Great

4.0 2 years ago

Comments: Excellent experience. Deployments have been made easy

Pros:

Easy to Navigate and Access. Summary of all data is clear and easy To understand

Cons:

Limited only to Australian platforms when it comes to Finance and Banking.

ELMO Software Response

2 years ago

Hi Maile, Thank you for sharing your experience with ELMO! It's great to hear you find ELMO's cloud-based solutions so easy to use. Kind regards, ELMO Team

Helena
P&C Manager in New Zealand
Hospital & Health Care, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great everyday use

4.0 last year

Comments: I have thoroughly enjoyed using this system.

Pros:

The ease to pick-up and learn this platform, back end. I have used other products that have been far more complicated.

Cons:

There are limitations, as with all systems. The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able to create reports in Analytics combining HR Core and Payroll

Daria
L&D Manager in Australia
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Learning module

4.0 5 years ago

Pros:

Ease of use initially, generally the administration of courses etc is easy, the coursebuilder is good too and is getting easier to use with recent updates.

Cons:

More functionality and features for L&D would be great. Better options for pointing users directly to a specific course for sign up. More options for content management and curation within the Learning module.

Vicki
People and Culture Manager in Australia
Human Resources, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy of People Management

4.0 3 years ago

Comments: All staff that I have had the experience of working with have been extremely professional and helpful along the journey of implementation. Could not speak higher of them as a team.

Pros:

Ease of use and ability to implement product is very high

Cons:

You currently don't have the ability to have two managers

ELMO Software Response

3 years ago

Thanks for the wonderful review, Vicki. It is great to hear about how the ELMO team has supported your organisation through the implementation process. Your feedback has also been passed on to our Product Development team. Kind regards, ELMO

Kseniya
People and Culture Director in Australia
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

ELMO HRIS: Review Snap-shot

4.0 3 years ago

Comments: Overall, our feedback is very positive and staff across all levels are happy with the introduced HRIS

Pros:

Great customer support team: very responsive and efficient

Cons:

Some visibility features are yet to be improved (e.g. display of data, attaching additional data, etc.)

ELMO Software Response

3 years ago

Hi Kseniya. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team. Kind regards, ELMO

Carol
Senior Manager Learning and Development in New Zealand
Civil Engineering, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

We use the standard modules available from ELMO and edit them in the Editor software provided.

4.0 6 years ago

Comments: Easy to use and maintain. Good coverage of learning topics within the 400 topics available.

Pros:

Good range of topics, covers the basics for compliance and has a mix of information and quiz items all of which can be modified/edited to our company needs. Simple to use and easy to maintain.

Cons:

While the modules have sound instructional design and get the job done, they are not highly sophisticated or overly glossy. Having said that, we paid for a good solid offering to cover the needs of people on the go, who need to get the information quickly and efficiently.

Thomas
Discipline Coordinator / Academic Supervisor in Australia
Higher Education, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

ELMO Software will benefit your business

5.0 3 years ago

Comments: Staff acquisition and management is the chief benefit I find, other than its excellent functionality as my personal HR-related portal. It is clear, well set up, ergonomic and logical.

Pros:

The staff management and performance review features are logical and easy to use.

Cons:

Once enrolled in certain courses by accident, I found they couldn't be removed.

ELMO Software Response

3 years ago

Hi Thomas. Thanks so much for taking the time to leave us a great review. We really appreciate it! We hope you continue to enjoy the benefits of ELMO's cloud-based solutions. Best wishes, ELMO Team

Shamal
Assistant Engineer in Fiji
Telecommunications, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

ELMO Feedback

4.0 3 years ago

Comments: Good experience

Pros:

Great management software. Brings transparency to ones performance

Cons:

I did not have any bad experience with this software.

ELMO Software Response

3 years ago

Thanks for the review, Shamal! It is great to hear that you have had a positive experience using ELMO's Performance Management solution. Best wishes, ELMO

Cody
Administration in Australia
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

STAY AWAY!

1.0 5 years ago

Pros:

Looks pretty nice colours sales people will tell you anything you want to hear

Cons:

The sales team promises you everything, but doesn’t know how the system works. The payroll package is only part built and only partly functioning. Stay away!

Hasini
Software Engineer in Singapore
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Elmo Software Review

5.0 2 years ago

Comments: It is very easy for me to set my performance goals and manage leave using this software.

Pros:

Easy to get used to. Gets the job done. Unobstructive.

Cons:

Sometimes, it takes a while to load some pages. Does not happen frequently.

ELMO Software Response

2 years ago

Thank you so much for your review, Hasini. We are happy to hear you are enjoying using ELMO Software and it is helping to set your goals! Kind Regards, ELMO Team

Robert
Security Guard in Australia
Security & Investigations, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great for a training programme

5.0 3 years ago

Pros:

This product allows you to find what you need with ease. Places items needed to do on top and gives you a clear time period to have the items completed.

Cons:

The program doesnt have the items in alphabetical order making it sometimes difficult to find something in a hurry.

ELMO Software Response

3 years ago

Hi Robert. We really appreciate the time you've taken to write a review and thank you for your feedback. We've passed this on to our Product Development team. Best wishes, ELMO

Maria
Practitioner Sales Consultant in Australia
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Elmo Software - Never Used Better Software

5.0 2 years ago

Comments: ⭐️⭐️⭐️⭐️⭐️

Pros:

Easy to use and navigate around - on both iPad and computer. Love the home page with lots of options to tap into!

Cons:

Nothing really to mention here… the software system is so easy to use.

ELMO Software Response

2 years ago

Hi Maria, thank you so much for your great review. We are happy to hear you are enjoying using ELMO Software! Kind Regards, ELMO Team

Taylah Marie
Employment Consultant in Australia
Government Relations, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Review

5.0 2 years ago

Comments: Great

Pros:

I like everything about elmo, it helps with my training

Cons:

I dont have any real complaints about ELMO

ELMO Software Response

2 years ago

Hi Taylah. Thanks for your review. It is great to hear your positive feedback and that you find ELMO's Learning Management System helpful with your training. Best wishes, ELMO Team

Pratik
Security Officer in Australia
Security & Investigations, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

MSS TMS System

5.0 2 years ago

Comments: TMS system is online platform used for multiple purposes of the employment

Pros:

All feature easy to use and understand. App is easy to operate

Cons:

Home page learning system Careers Performance

ELMO Software Response

2 years ago

Thanks so much for your review, Pratik. We hope you continue to enjoy using ELMO Software. Regards, ELMO Team

Cheryl
Internal Review Officer in Australia
Government Administration, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

ELMO is great

5.0 3 years ago

Pros:

Ease of use, easy to navigate, we do all of our learning on Elmo and it is easy to use, navigate.

Cons:

I like it just fine. Don't change what's not broken.

ELMO Software Response

3 years ago

Thank you for the review, Cheryl. It's great to hear that you find ELMO's cloud-based solutions easy to use. Kind regards, ELMO