--- description: Get detailed information about Bird and how it can help you meet your business needs. Learn more about Bird price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bird Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [App Development Software](/directory/30082/application-development/software) > [Bird](/software/160795/messagebird) # Bird Canonical: https://www.capterra.com.sg/software/160795/messagebird Page: 1 / 8\ Next: [Next page](https://www.capterra.com.sg/software/160795/messagebird?page=2) > Making business communications feel as natural as communicating with friends. > > Verdict: Rated **4.4/5** by 157 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bird? Any business looking to simplify and scale their communications to effectively reach their customers across any channel. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 157 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bird - **Location**: Amsterdam, Netherlands - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Pay-as-you-go. Subscriptions (coming soon) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, Netherlands, United Kingdom, United States ## Features - 2-Way Messaging - API - Appointment Scheduling - Auto-Dialer - Automated Responses - CRM - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Reminders - Call Transfer - Campaign Management - Campaign Scheduling - Collaboration Tools - Confirmations/Reminders - Contact Management - Debugging - Graphical User Interface - IVR - Marketing Automation - Mass Texting - Message Personalization - Mobile Coupons - Multiple Scripts - Phone Key Input - Pre-built Templates - Recurring Appointments - Reporting/Analytics - Rescheduling - SIP Trunking - Scheduled Messaging - Survey/Poll Management - Template Management - Text to Speech - VoIP - Voice Customization - Voice Mail ## Integrations (5 total) - Adobe Commerce - IFTTT - Tray.io - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [App Development Software](https://www.capterra.com.sg/directory/30082/application-development/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.com.sg/directory/30842/sms-marketing/software) - [App Development Software](https://www.capterra.com.sg/directory/30082/application-development/software) - [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software) - [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software) - [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software) ## Alternatives 1. [Project Broadcast](https://www.capterra.com.sg/software/1059384/project-broadcast) — 4.9/5 (647 reviews) 2. [Twilio](https://www.capterra.com.sg/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 3. [SlickText](https://www.capterra.com.sg/software/155430/slicktext-com) — 4.8/5 (268 reviews) 4. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (984 reviews) 5. [Jira](https://www.capterra.com.sg/software/19319/jira) — 4.4/5 (15312 reviews) ## Reviews ### "Not reliable provider." — 1.0/5 > **Facundo** | *28 February 2025* | Financial Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing. The service is average the customer service the worst I had ever try. > > **Cons**: They blocked our account with no prior notice or explanation, we lost all the services connected and generated a huge problem for our services and to all our customers > > Really poor. They hide prices, they charge more than advertised and the blocked the services with no prior notice nor explanation, exposing us to huge contingencies. ----- ### "Fast SMS delivery" — 5.0/5 > **Olga** | *30 September 2024* | Civic & Social Organization | Recommendation rating: 8.0/10 > > **Pros**: Fast service that helps you to manage your business fast. > > **Cons**: The cost may be recognized as the pretty high for a small business. > > Overall experience is great but the price is quite high, for example for a small company or small business. ----- ### "Partnership program fails" — 1.0/5 > **Sandy** | *16 December 2025* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: We use Messagebird since a few years for letting our SaaS send out automated SMS. For this basic simple feature it works fine. > > **Cons**: We have now integrated the omnichannel inbox, and since then no support is availble. For our SaaS to let our users use this omnichannel inbox to, we need to have a partnership program. However, we applied several times, and no respons is comming. We can't continue with our development because the the partner program support is not reactive or non existing. > > Very dissapointing, we are halfway development, and now wit looks like everything is gonna go to waste. ----- ### "One of the most advanced conversational AI tools on the market" — 4.0/5 > **Diana** | *7 January 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Bird is still the best conversational AI platform on the market, but throughout the years they've growth into an all-in-one CRM platform. I don't think they're the best for that, but their AI tools are quite impressive still. > > **Cons**: I feel like they're doing a bit too much now. Their website for example is quite overwhelming compared to their previous one. Same goes for the platform. MessageBird use to be an SMS tool. Then became an omnichannel tool, then a conversational AI tool, and now a CRM. Props to them for innovating, but it's also quite overwhelming as a customer. > > Pretty good if you know what you're doing, and what you want. I don't think they're a beginner friendly tool. It's the tool you look for when you think the likes of Zendesk aren't enough. ----- ### "Avoid at all costs. Buggy as all hell." — 1.0/5 > **Boris** | *5 September 2025* | Internet | Recommendation rating: 0.0/10 > > **Pros**: Cost and had features that seemed to be good on paper and in trial. But upon implementing absolutely fell over > > **Cons**: Platform is buggy and failed to work. Support was not helpful on resolving issues. Email went to spam, sms went to spam > > Absolutely buggy email and sms platform. Signed up, got sold on the system, then sms would not send, email would not send. Spent weeks with their support, eventually when email did start to trickle out, it would go straight to spam filters. We cancelled the contract but their accounting team is still trying to collect. Avoid bird.com at all costs ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.com.sg/software/160795/messagebird?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/160795/messagebird) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data