Jotform Reviews

Jotform is superb for building forms.

Comments: The experience with Jotform is one worth every single second and penny we spend using it. It has really made our form building job very easy and simple. We no longer need to hire professionals to create forms for us now that we have Jotform.

Pros:

What makes Jotform unique in form building is it gives to our disposal every form styling tool that is needed to build very professionally branded and stylish forms. Another helpful feature in Jotform is the e-signatures which makes it easy to sign documents online. We also use it to create and deploy survey forms and it allows us to analyze the feedback we collect, create insightful reports to demonstrate how customers are saying regarding our services.

Cons:

Jotform has been giving us all that we need from it and it is doing remarkable job. No cons at all for Jotform.

Easy way to collect data from our field personnel

Comments: I'm very happy with Jotform for managing our department's forms. Thanks to it, we can now not only collect data from our field personnel when they don't have access to a desktop, but above that, the data is validated, archived securely, and charted automatically with our Power BI integration. It helped us solve a big issue on our data side and brought an extra level of insight into our efforts.

Pros:

I think the best thing about it is probably all the templates they have available. There are hundreds of templates for most common form types. Thanks to that, we've never had to design a form from scratch. We just pick a template, add a couple custom questions or fields, and voila.

Cons:

Nothing sticks out that much. It would be good to have live support though.

NOT for research surveys

Comments: This review is specific to using JotForms as a substitute for other platforms that may be used for creating surveys. We use JF at my agency for other purposes and its fine but I'm really shocked at how poorly it is set up for creating surveys and for data visualization. For example, if you want to convert a survey that uses Likert sliders into a PDF, JF just deletes those questions instead of converting them to a standard Likert format. The form building is not intuitive. There is incorrect (or outdated) information on use in their self-help library and customer support is very hard to get.

Pros:

For the purpose of research, even Google forms (which I hate) is better.

Cons:

It's like they built this capability and never spoke with anyone who does actual real research. The form building options are not good. Data visualization is terrible. Customer support is terrible. I kind of wonder why they even offer a survey capability if it's going to be the worst on the market.

Very decent solution for forms & e-sign docs

Comments: Jotform is a wonderful tool to have at hand when working remotely. With it, you can just whip up a few forms and documents without spending too much time on it, and for something so simple, the amount of data it uncovers is fantastic. We've definitely seen concrete results of it across our operations.

Pros:

I love how there are hundreds and thousands of ready-made form and document templates for pretty much whatever you can think of. It saves you tons of time from having to make something from scratch, and it also gives you good form field ideas that you probably wouldn't have added if you did it from scratch.

Cons:

We see performance issues every now and then. Mostly form submissions coming through multiple times and sign fields not working properly, especially for multi party agreements.

Jotform for our business

Comments: So far, Jotform has been a great platform to easily get a lot of problems solved when it comes to feedbacks and polls.

Pros:

JotForm offers a wide range of features, not limited to file uploads, and signature alone, and also offers a wide range of customizable templates that can be used to create forms for any purpose easily and fast

Cons:

There is a very wide range between the free plan and premium plan of jotform, and I feel at least it would be helpful to be able to generate reports on form submissions by date range or by specific field on the free version.

Great for Resource Management!

Comments: It has helped us manage and collect resources more effectively, whether it's for surveys, registrations, or data collection. The user-friendly interface and integration options have improved our workflows.

Pros:

What I liked most about Jotform is its flexibility and ease of use for creating and managing forms.

Cons:

One limitation we've encountered with Jotform is the pricing structure, especially when we require advanced features and a higher volume of responses.

Working together with coworkers is easy using it.

Comments: No coding or CSS expertise is needed thanks to JotForm's extremely user-friendly drag-and-drop editor, which makes customization a breeze.

Pros:

I can now provide our teammates with alternatives that I was not before able to, thanks to the password protection feature added to forms. Data generation can be accomplished rapidly by pulling reports from these forms. Sophisticated connectors abound, including popular payment gateways. I have continued to utilize the platform because of its great usability. With its help, I have been able to quickly and simply design forms that are customized to our unique needs and gather information to produce insightful results.

Cons:

It is not possible to immediately preview numerous pages on a form. It must fill out the preview form with data before moving on to the next page. From time to time, the export to CSV format fails. I'm not sure if the export CSV capabilities or the Mac is to blame for that.

Expense Report made easier using Jotform

Comments: Excellent experience since we started using this to do our weekly expense report.

Pros:

I like the simplicity of using it, especially from a mobile app.

Cons:

No issues at all using Jotform for my expense report.

Commentaries on Jotform

Comments: Interesting and insightful. The ease of use is top notch.

Pros:

The hundreds of template. I mean you can just search for anything and it will show it. There was a time i was lookinh for a scholarship application form i dont know where it will be categorize under the categories available, I searched "scholarship Application" using the search box and it showed 58 results as at then. That's is just superb

Cons:

Do i have? I dont think so. This app is just too good

Greater achievements in creating forms with Jotform.

Comments: The experience with Jotform has been a great one. It introduced us into this simple yet very yielding way to build our forms where coding is not needed and where we get access to styling tools to allow us generate very professional yet attractive forms.

Pros:

The great thing with Jotform is it allows us to create forms for any purpose and not just forms but stylish forms which matches with the needs and requirements that we have. It offers excellent form styling tools which makes it easy to even brand our forms so as to conform with our business brand. There are templates which guided us on how to create our forms and this really made it easy for us to learn how to use Jotform.

Cons:

Jotform is such an easy to use form builder with no coding needed. There is nothing to dislike about Jotform.

Streamline Your Workflow with JotForm - The All-in-One Forms and Document Management Solution

Comments: 1. User-friendly 2.Efficient solution for forms creation and management 3. Document management4.Easy-to-use interface 5.Wide range of features and integrations6. Streamlining their workflows and increasing efficiency^. Useful tool for streamlining their workflows and increasing efficiency.

Pros:

1. User-friendly design 2.Electronic signatures3.Document management4.Reporting and analytics5.Integration with other tools6.Security and reliability

Cons:

1. Limited customization2.Limited reporting and analytics3.Limited support for more complex forms4.Limited integration options

Versatile forms

Comments: I am confident that the forms I create using JotForm are professional and functional. The surveys are what I use most often. I am not on site with employees to supervise on a regular basis, I send surveys to patients and their families to make sure that they are happy with the employee and that all required daily tasks are completed. I use JotForm to collect health data and if need be HIPAA compliant forms.
I use a "2-in-1" laptop/tablet often, JotForm functions on that and my desktop computer. I get timely returns because of the mobile responsive forms. I would like JotForm more if the site was organized.

Pros:

All forms are mobile responsive and a mobile app for Jotform can be downloaded on your phone. Forms can even be created on the mobile app. The desktop and mobile are similar. Choose from many themes and templates., choose from classic form and card form. Form fields are less restrictive. Manipulate forms by drag and drop. Widgets can be added to forms for e-signatures and check lists. Image slide is another choice. Forms can be automated and decrease workload. JotForm advises on how to get better response rates from your forms.

Cons:

I spend a lot longer than I want using JotForm. It takes a long time to find the right template, the right theme, and personalize them. The freemium plan is restrictive. The customer support team did not answer my questions or solve my problem. I had to ask another JotForm user how to even reach them because JotForm is unorganized.

Great Flexible tool for all your Form Needs

Comments: I have used Jotform over the years for many different usage cases. Surveys among a larger group of people, intake forms for trainings and evaluations of meetings etc. - its easy and quick to put together a form, its just as easy and quick for your audience/clients etc. to fill the forms out and its equally easy and quick to make use of that data through their exporting functions. For my (not continual and in large volume) usage I only ever needed the free version. There are some additional functions if you pay as well. The only time I had an issue was when a PDF export function did not work as expected. The engineers got back to me within a short time frame - I was impressed.

Pros:

Form templates can easily be adjusted or you can start from scratch. Its easy to set up and use, simple for people to enter their data into your form and your export functions are great (Excel, or each respondents answers as PDF). Customer support is reactive, competent and polite. And all of that even though I have ever only used the free version!

Cons:

The only downside might be that the individual settings for each form are a bit hidden. Once you know where they are its not hard to find them, but you might be searching the first time around how to ensure some of the settings are set up in a way that you want them to be.

Convenient & Easy to Use: My Experience with Jotform

Comments: Overall, my experience with Jotform has been positive. I find it to be a great tool for creating and managing web forms and I am happy with the features that it provides. It is easy to use and I can quickly complete tasks with the intuitive user interface.

Pros:

Jotform has been an incredibly convenient and easy to use tool for me. I love that I can create and manage web forms without needing any coding knowledge. The user interface is highly intuitive and I find myself able to quickly complete tasks without having to search through menus and settings.

Cons:

My only complaint about Jotform is that the free version has limited features and cannot be customized as much as I would like. I wish they had more features included in the free version so that I could take full advantage of what the platform has to offer.

A great form builder

Comments: We use Jotforms across the college for submissions from partnering departments for design and web update requests. This allows us to keep all the information in one place rather than rely on emails. Plus, we have a historical record of all the requests in a given year.

Pros:

Jotforms is a simple way to create forms to obtain information and has powerful features for advanced form building. The form builder is drag and drop and provides plenty of options for customization. There is a free version with plenty of features and a cost-effective paid subscription that unlocks plenty of helpful features.

Cons:

The UX on the submission side is not great. When navigating to the forms to review submissions, I oftentimes have to think twice about where to find them.

By far the best form software

Comments: I've used many form software over the years and I always keep changing them due to limitations in functionality and features. Then I came across JotForm and I was impressed and thought to myself, why didn't I came across this platform earlier? Everything I need to start a small business and grow big is here on this platform and I don't need a separate tool/software to manage orders, contacts, customer submissions, staff sales submissions and more. Just one form, and it's JotForm.

Pros:

This platform has all your needs to start off, from a regular form to a contract signing, orders managements, contact and more. Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big!

Cons:

I have not come across any cons yet besides that, the price is slightly high compared to other forms, but worth every penny due to the features in it.

Long time user, Jotform makes it easy!

Pros:

Very user friendly, data seamlessly integrates with outside platforms. The design tools are simple and easy to use. Lots of customization options. Love the form-to-pdf options. They are always introducing new features. Would highly recommend Jotform over any comparable software.

Cons:

Sorry but no cons come to mind at this time.

Jotform, a Professional Tool for Best Customer Experience

Pros:

Jotform helps my organisation work like a professional body. With just a few staff, we are able to harmonise works from different department, each knowing what his or her tasks entails. It also gives us the ease of working from any where, and reporting work done, it also helps the HR department assess impute and efficiency of staff. Just don't know he angle to start from, but for best customer experience, use jotform.In essence, in builds the competence of staff, to enhance service delivery of customers

Cons:

I cannot pinpoint any, but just for the sake of this review, I would say that the software does not support offline work as some of the features are online enabled.

Business forms made easy

Comments: We run the forms for all our websites through JotForm. The form responses are collected in a database and we are able to display the results in html tables on our intranet. There is even BI on tap, so questions that have defined responses, such as a multiple choice questions, can be visually represented on web pages as graphs. When it comes to collecting information, JotForm has become an indispensable tool in our arsenal.

Pros:

I became a JotForm user when Adobe sunsetted its FormsCentral product and I've never looked back. With a little effort, truly anyone can build an attractive, functional form using JotForm. You don't have to know any html, CSS, JavaScript, etc. That said, you will probably have to know some CSS to get a form to look just the way you want it to if you are adding it to your website. At least that is my experience. While the the form builder does allow for extensive customization, I've found that I've had to add my own CSS to achieve the perfect look I was seeking. Fortunately, JotForm makes tweaking the form look using your own code very easy. JotForm is a very mature and feature-rich platform that contemplates nearly any form need, from conditionals, to calculations, to autoresponders. All field types are available and it's easy to set the properties for each, such as required, character limits, hover text, example text, etc. Using URL parameters, you can pre-populate your form fields, too. You can also use hidden fields to perform calculations or set up honey pots for security. Perhaps the nicest thing about JotForm is all its options are available to every form you build, regardless of which level you buy (or even if the free tier is all you need). What you pay for is the number of forms and the number of submissions. There are literally hundreds of plugins that extend functionality, all included. Customer support is top notch and documentation extensive.

Cons:

We purchased a tier that allows up to ten users, however, only the primary user can create forms up to the tier limit--the others users essentially have the limits of the free plan. The only way they can avoid those limits is by moving forms they create to the primary user and sharing the form. I've also occasionally experienced issues with payment.

Powerful Online Form Automation System

Comments: As of Today, We are using JotForm over 4+ years continuously. We did not face any kind of system issues or troubles so far. We use it daily to collect our customers data and responses via 25 Jot Forms. Currently we are using Google Sheet and Google Drive integration which is really helpful for us to archive our daily targets. Their massive Template collection, Integrations and Widgets were very supportive to our business everyday. Finally i should say, as a system admin, JotForm is a Very Powerful Form Builder that can archive anyone's business requirements with a grate value by using only few simple clicks.

Pros:

First of all, The user interface is brilliant. Very easy to understand. Easy Drag and Drop form builder saves lots of time in our corporate life. JotForm design process is very straight forward and gives ability to customize out forms according to our requirements. It allows our team to collaborate simultaneously which is a grate feature that i did not see from other competitors before. Another Plus point is that JotForm has lots or integration options with 3rd party systems like Paypal, Stripe, Skrill & etc. They provide few different pricing plans with a very attractive Free Plan which includes 5 Free Forms. Of course JotForm has a reasonable price when compare to its competitors. It has a grate library with over 10,000 Templates. E Signature is a another grate feature to mention.

Cons:

Sometimes, Its confusing to find the right template for us. But eventually we do. I would appreciate if they can improve their customer service center. sometime it is harder to get a help instantly form their side. Better if they can implement more Tutorials and Guides us to follow.

Very Good and Constantly Improving Online Form "System"

Comments: We are using Jotform for completing our onboarding "paperwork" with our new clients. The conditional formatting option is very helpful in reducing unnecessary questions for different types of clients.

Pros:

Jotform started out as a simple webform application and has grown tremendously since I started using it in 2015. The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options. HIPAA compliance and form Encryption make collecting sensitive information very secure. Customer service is quick to respond and people trying to use JotForm to create forms for Phishing are identified and locked out until they prove they are legitimate (it happened to me when trying to create an online W-9 for our clients.

Cons:

JotForm just released JotForm Reports which may solve my primary "complaint". While you can create awesome notification emails which shows the data collected, You are not able to specify in the notifications to exclude fields with no response. This was important for us and required we use a different vendor since we could not create a workaround.

The Most Powerful Form Builder Online, Anywhere.

Comments: Fantastic. From the limitless possibilities with the form builder to the knowledgeable Q&A support staff, JotForm definitely has a winning solution. I would recommend this for small and large businesses, from technical to food service, from cars to dress alterations, from vacation rentals to feedback portals. The people at JotForm listen to feedback and feature requests, I myself was able to have a widget updated after I found a bug that had previously gone unnoticed. You won't find a better combination of power, flexibility, compatibility, user-friendliness, and helpful support in such a refined package.

Pros:

In short, everything. For starters, the ability to sign up for free and begin immediately creating forms that work within minutes is unmatched. I am impressed by the extensive amount of widgets that can be utilized for custom data entry, from QR code scanners to file uploaders to widgets that can perform custom calculations. The logic editor for controlling if and where questions, textboxes, widgets, etc. appear is very powerful and allows for virtually limitless form possibilities. I've used these to in conjunction with QR scanners to load pre-populated forms that allow technicians at my workplace to upload photos of machine issues, describe repair procedures, and even add parts used for repairs. Seperately I've also worked on forms used to report inventory / ERP data discrepancies that can be mailed to specific recipient groups based on which part of the ERP system is in question. I could ramble on about the endless customization with the design editor, the ability to do advanced back-end coding including the addition of dedicated HTML, PHP, and other code languages, the ability to integrate forms with everything from Google Drive to Airtable to PayPal, secondary integrations with Microsoft Flow, you name it. And the amazing thing to me is, the forms look stunning on desktops, tablets and mobile devices. And if you don't like how a particular widget looks, crack open the CSS on the back end and you can build pretty much anything.

Cons:

The power and capabilities of the system can be a bit overwhelming to a new user. There isn't an easy tutorial to get you going right off the bat, so you're left searching at times for how best to accomplish a particular goal with your form. That said, the Q&A portion of the website is very helpful, and the ability to ask questions and get fast feedback more than offsets any initial disorientation. The only other con is the weak integration with Microsoft products and web-based services. I'm not sure what the issue there is, but it has been a hiccup during my integrations and projects. There are work-arounds for this, but those are weak as well. That said, JotForm is always developing new plug-and-play integrations, which means this is something that could be seen in the future. And they listen to their users' feedback.

If you need to create online forms, look no further!

Comments: I have had a positive experience with JotForm

Pros:

For me, there is no doubt: JotForm is THE one tool everyone should look into when it comes to creating online forms. It doesn't matter what you need the form for and whether you need one form or ten... JotForm is going to be a valuable resource for you. Of all the different things it brings to the table, my two favorite features are its templates and integrations. Why wasting time to create a form when there are others who have already created them for you? It is crazy to think that JotForm has a template library with over 10,000 items with pretty much every category you can think of (like booking forms, request forms, payment forms, just to name a few). And if you would like to do something with your form other than simply collecting information, you will be glad to read that JotForm has over 100 integrations with many tools you are probably already using, like PayPal, Zoom, Google Calendar and Dropbox. This is great to create simple, yet powerful automated workflows to do many different things with JotForm.

Cons:

Depending on how often you use forms, you may find that the JotForm free plan isn't enough for you (at the moment, it has a limit of 100 monthly submissions) so you are likely to end up having to pay for it. I would say that this is the one thing I like the least about the platform.

User for 5+ Years

Pros:

Jotform has been my favorite form builder since 2016. For me, it has been the most useful supporting my work in education advocacy and non-profit project management (for supporter intake, needs assessments, consulting clients, accountability for weekly goals and benchmarks, etc.)

Cons:

It is not uncommon for the platform to experience glitches as it expands and gains new features. However, it remains useful (versatile and powerful) regardless. The interface is simple and straightforward: you drag and drop elements, add widgets, integrate others tools, etc. Plus, you can view your form and embed it on your site when you are finished with it.

User friendly and easy, however expensive and somewhat limited

Comments: It is easy and quick to set up a short form and manage its settings, however for the Free plan alone, its very limiting, especially for my team. The 5-forms limit, the 100MB storage space, monthly views and monthly payment submissions amount is not ideal for larger teams or studios (only ideal for small groups I would say), and to upgrade to get more submissions, etc. is quite pricey, especially the Bronze plan (you're jumping from Free to $34USD a month (or $61 a month for us in New Zealand) which is quite an expensive jump). The premium plans in my opinion should be reworked.Personally, I'm only using Jotform for signable agreements and for invoicing/payment reasons; since my team is recruiting often, Jotform is not suitable for admission/recruitment forms (submissions are received often, so the 100 monthly limit on Free is not ideal).I would only recommend Jotform for small groups if you're sticking with a free plan for a form provider; if money's not a concern for you, then by all means! It's still a good form designer, however make sure you have the cash to upgrade or not too large of a team.

Pros:

> No limit on amount of form fields> Easy to set up and user friendly> Good to use for invoicing or anything else payment related without too much limitation> Looks appealing and not messy> Easy to view submissions> Ability to password/passcode protect the form submissions> Quick and easy to integrate into websites, especially Weebly

Cons:

> Expensive - its very expensive to unlock all features of the form provider. Make sure you or your team or group can afford it.> Free plan very limited - the free plan for Jotform is extremely limiting. It's best for groups, not good for teams and studios.