Quickbase Reviews

Quickbase transformed our business

Comments: My company is an energy efficiency contracting business with 20+ employees and $2.5M in annual revenue across residential and commercial business lines. Before we used Quickbase, we had used a combination of other software, and a proprietary software we built to manage our operations. Where these software fell short, Quickbase far exceeded. Simply put the ability create, extend, and change our application to meet our specific needs in a constantly changing environment is powerful. Our application has become our CRM, Project Management, and Operational tracking ad reporting software all built into one with a lot of automation and integration to boot!

Pros:

Developing on Quickbase is incredibly easy. Most business operators with basic business software instincts can start building in Quickbase immediately, or they can choose an application on their exchange to start off with. Beyond the basics, where Quickbase really shines is how robust of a platform it is with incredible functionality including beautiful reporting, dynamic filtering, formula fields and form logic, integration ability, and more. There's always a new trick you can learn in Quickbase. In terms of usability, that's really all in the app your choose to use or build. It can be really clunky or sleek. All depends on your ability to build a usable app. The design of the interface is basic, but they're in the process of rolling out a new UI called Mercury that looks great.

Cons:

Quickbase does not provide a ton of customer support. They rely on an incredible community of users and developers as well as approved Quickbase Solutions Providers (QSPs) that customers can contract with for help with building their applications. But if you're looking to go at it on your own, you will have to dig if you need help with something. As savvy of as Quickbase user I am, it took me three years before I even learned that I had an account manager at Quickbase.

Fast, stable, and potent low-code platform

Comments: Using Quickbase, we were able to consolidate many formerly separate, time-consuming operations into a single, streamlined system. Our business unit residents are given the freedom to create solutions even if they lack development abilities. We can create solutions more quickly and cheaply than ever before.

Pros:

Quickbase has been instrumental in simplifying and streamlining several of our previously tool-intensive business procedures. Quickbase provides a unified environment for teamwork and the creation of workflows, as well as the generation of reports and dashboards for monitoring progress.

Cons:

A revamped user interface for the form building tool is long time. The full version has not yet been released, although it was showcased at Empower 2022. Quickbase on mobile devices should be on par with what's available on desktop. More customization options for mobile product displays are needed.

Disturbing Relationship with a company that should be there for your success

Comments: In the begining, we started using the app. everything was great until about a year in. im not happy and for the investment, take my advise, SPEND the Extra money and just use Salesforce they arent the best platform for no good reasons. we have already started using Salesforce and have befitted from the switch Greatly.

Pros:

This App is basically an excel sheet on steroids.

Cons:

The app takes you through multiple steps to save, add or edit an app page. When it comes to process, this app will make you click "Edit" then once you enter your data you have to click "save". The "premier" users or platinum users is ok but when you try to speak to them, all you get is "good luck going else where" . The fact is, they will lure you in, but lets face it. once you move your database in, they count on you not moving it out.

My personal experience with Quickbase

Comments: Despite some minor drawbacks, I highly recommend Quick Base for its versatility and ability to adapt to diverse business needs.

Pros:

Quick Base offers customizable database applications, rapid development, cloud accessibility, scalability, integration capabilities, security, and automation, enhancing organizational efficiency.

Cons:

Quick Base drawbacks include cost, learning curve, customization limitations, internet dependency, vendor lock-in, security concerns, and potential performance issues.

A Comprehensive and Cost-Effective Software Platform: My Review of Quickbase

Comments: Overall, Quickbase has been very useful in helping us to create custom games and applications quickly and easily. It has enabled us to create custom forms and reports, allowing us to collect and analyze data more effectively. Additionally, the cloud-based platform has allowed us to access our data from anywhere, making it a great tool for remote teams. Finally, the API has allowed us to integrate Quickbase with our existing business processes, providing us with a powerful, efficient solution.

Pros:

I like that Quickbase is easy to use and highly customizable. It is a great tool for creating custom games with a wide range of features and options, including mobile access and an API for developers. It also has a great support system and helpful tutorials to help you get started. The fact that it is cloud-based also makes it very convenient and accessible.

Cons:

One of the things I like least about Quickbase is that it can be difficult to integrate with existing business processes. It also can be challenging to set up custom forms and reports. Additionally, the mobile access feature is not as robust as I would like it to be. Additionally, there are some features that I feel are missing, such as the ability to customize the user interface.

Quickbase: A Comprehensive Database Solution

Comments: Overall, we have had a great experience with Quickbase. It has allowed us to manage our data in a way that has been incredibly convenient and efficient. The user interface is intuitive, and the customization options are vast, allowing us to tailor the solution to our specific needs.

Pros:

Quickbase is an incredibly versatile and robust database solution. It has allowed us to manage our data with ease and efficiency. The user interface is intuitive and user-friendly, making it easy for us to quickly locate and organize our data. Additionally, the customization options are vast, allowing us to tailor the solution to our specific needs.

Cons:

One of the drawbacks to Quickbase is the cost. While it is a comprehensive solution, it can be expensive for some businesses. Additionally, the app development process can be a bit cumbersome and time-consuming.

It makes all relevant projects accessible to each group

Comments: The benefits of Quickbase are undeniable, however, the solution might be enhanced by being made more user-friendly. The data used to provide real-time business insights can be found in one central location thanks to Quickbase. Deliver solutions in weeks, not months, to your customers.

Pros:

With Quickbase, you may easily and quickly build your own custom software. I think it's significant that anyone can use QuickBase, even if they don't have any prior experience with inventory tracking, project management, financial records, etc.

Cons:

We experienced a huge setback when we discovered that you now needed to make bespoke code pages to do the identical process that JavaScript in formula URL buttons used to facilitate.

Keeps your Business Adaptable to Various Business Environments

Comments: Helped us with lead management which has for long been an issue for our firm. It also assisted in getting real time data for various activities such as leads and ongoing field service.

Pros:

It allows for customization ensuring that you tailor it to meet your business needs and to fit to your targeted segment

Cons:

Requires some technical knowledge for one to use it

Quickbase in Healthcare Industry

Pros:

Quickbase offers a wide range of features from PM, TM, App design and development in one place.

Cons:

Quickbase has all the features that I yearn to use on a daily bases which are easy to use and customize.

It keeps my team projects efficient

Pros:

QuickBase stands out for its intuitive charts and forms, alongside its APIs and customizable pages, making it a top choice for users

Cons:

Currently, the issue we're facing is that users are able to access data within a hidden tab

Quickbase as a practice management solution

Comments: Quickbase has taken us to another step in management of our growing practice and has allowed us to circulate some responsibilities easily as well as generate reports that can support a concrete understanding of the projects and programs that we are managing across the practice over time and by scale.

Pros:

Quickbase offers an overall troubleshooting solution for our organizations practice management needs which has allowed us to move from a bottlenecking of administrative processes ranging from client relationship management to reimbursement processing for consultants.

Cons:

Its not super user friendly and there are limited bells and whistles. Its not well connected to other services or applications that we use, google and trello as examples of what would be useful but are not included for this application.

Quick Base is a solid way to visualize and share data with controls

Comments: I have used Quick Base for a long time, and can get around easier than many of my colleagues. I view that as a mark against Quick Base, but overall it serves well as a place to store and visualize data for a distributed team.

Pros:

Quick Base is a solid way to visualize and share data with controls. It serves well as a data repository and tool for displaying large data sets.

Cons:

Not as intuitive as some of the competitors, sometimes it takes 2-3 menu clicks to get where you're going.

Great for small teams!

Comments: I would not recommend this to anyone not dealing with complex, or repetitive, data flow. There are better, simpler programs for it. I use it to track thousands of tiny, moving bits of information, and while I wouldn't say it's perfect -- it does a darn good job. QuickBase isn't that intuitive, but after a few weeks of loose training, it's still one of the better options and I found it reasonably easy to explore.

Pros:

-It is highly customizable! You can add and remove features relatively easily. -Apps can be set to not be available to all employees -- which is useful for both security, as well as efficiency. I like not having to browse 99 tabs to find the one I need. -Online usage, nice for both in office and out of office work. -Data entry and updating are simple and straightforward, which makes training somewhat quick. -Broadly applicable across numerous industries, I've found it extremely useful for many different information communicating and recording purposes.

Cons:

-To really make the most of QuickBase, there needs to be someone with high technology literacy to set everything up and troubleshoot. It can be used simply, but only if your needs are simple, and Quickbase will probably be more than you need if you're just looking for sales tracking or similar. -Though not difficult, adding new data points can be extremely time consuming. In a small workplace, it really does matter if someone needs to spend several days entering data into the same forms, hundreds of times, across different apps. Obviously, this will vary depending on what the needs are. -It takes a lot of clicks to get somewhere. A minor issue really, but I find it irritating to have to 10 things to get what I want because the search function isn't particularly sensitive.

Highly Recommend for Unique Business Operations

Comments: Overall, we've been able to easily translate our spreadsheet and paper/pencil systems over to Quickbase. This has helped revolutionize our processes and save time for each department. We've also been able to quickly develop apps when COVID necessitated remote work.

Pros:

The key feature of this product for us has been the ability to develop a customer-facing portal and internal platform for operations all within house. We have worked with other software companies previously to develop something along these lines, but it never worked out as we run a unique business model that is hard to explain to an outsider. The ability to use our own knowledge of the business to develop something internally has been a game changer for practicality and reducing expenses - software development is expensive!

Cons:

Some items that could be better include ability to identify duplicates, ability to easily select an item in grid edit beyond 1000 records (we have clients with many many many locations), ability to rely on the user groups and have confidence that these users will have all apps added to their 'My Apps' page.

Quickbase is highly customizable

Comments: Quickbase is a good platform for mass creation of work orders or tasks, reporting on high levels and tracking work orders.

Pros:

This software can be customized for your companies specific needs, can generate work orders and dispatch them, can be accessed via mobile app or web browser and has completely customizable reporting.

Cons:

Unlike other work order generating platforms, this does not have a chat feature for the person work orders are dispatched to and the dispatcher integrated within the system.

Buyers beware

Comments: It started off great. Seemed like a very trust worthy company. Within the last two years a lot of changes have been within QuickBase business model. They made new pricing models that they are forcing many of their customers to leave or pay an astronomical price increase. This is also hurting their vendors that integrate with QuickBase.

Pros:

The initial ease of use and setup. Anytime you needed help they use to be always there and help you in any way.

Cons:

Every year another price increase. In the beginning they have your pricing start off very low. They make it so you integrate your entire system to use QuickBase. Once you have been with them for years they then increase your pricing anywhere from 275% to 1,600%.

The best database platform for building customized solutions!

Comments: Our major issue with finding a business system was finding one that could meet the needs of our niche industry. Most could meet at best 50% of what we needed out of the box and required extensive customization and development for the rest, plus changes to our workflows to use features. QuickBase allowed us to build the system we needed to support our business as it is.

Pros:

We love at how customizable and quickly we can build data-driven applications for our company. Our business has needed a business solution for years but was constantly at a logjam trying to find a solution that met all our business needs nor forced us to change our workflows. QuickBase being a platform solution allowed us to build a solution that specifically met our needs and workflows. And it allowed us to do it quickly with low-code, making it not just the most customizable solution but the most affordable one as well.

Cons:

Being a company steeped in visual design, the look of QuickBase isn't the most exciting out there. We wish there were more options to customize the look.

My experience with QuickBase has been favorable.

Comments: We were able to build our own solution with internal resources rather than having to hire an outside consultant.

Pros:

I've used QuickBase for the past three years for my nonprofit organization which has a very modest tech budget. We use it for managing a small grants program. In very little time and few resources, we were able to build an application that helps us manage all our grant applications and build charts to get an overview of our applicants. I like QuickBase's power and flexibility.

Cons:

With power and flexibility comes a lot of complexity. QuickBase isn't just a single software platform; it's a whole tech ecosystem which can be a bit overwhelming to a new user. I think some progress can be made in the user interface to make it more intuitive for beginners like me. That said, I've been able to find my way and I'm sure you will too.

Excellent tool, but licensing and pricing make it less ubiquitous

Pros:

QuickBase is an incredible tool for modeling business processes. I've seen it used for everything from small TODO lists, where a tool like Asana is overkill, to running the inventory and procurement process for Fortune 500 companies. It's sweet spot, though, is providing a way for small teams to customize their business processes. For this, it's an incredibly valuable tool.

Cons:

The pricing and licensing makes it tough to get started. This is a tool that would benefit from a large store of apps. Like a connection to Asana or Trello, the ability to push GPS coordinates from a cellphone (for field service operations), etc. It's hard to get started developing these because they don't have developer accounts, and the trial is only 30 days long.

QuickBase is awesome!

Pros:

There is so much I love about this product. Email notifications, customized databases, forms, rules, formulas etc. Using QuickBase has saved our department alot of money. We've built a lot of tools in-house instead of vetting and investing in additional vendors. If you have a technical mindset you can build anything with QuickBase. You can build experiences for your users that don't require alot of QB knowledge. We use it for lead retrieval, customer segmentation, CRM, marketing campaign management and much more. QB has regular release dates, always bringing out new features, which is good.

Cons:

The fact that anyone can create an application. We have many abandoned applications, however with some planning and rules put in place this is an easy solve. We also like it for project management, however have found to use other collaboration tools that allow to do things more quickly such as leaving a comment, checking things off as done as well as some file version control. all things doable in QB, however we had some issues with the team doing the admin work of updating. Using a different tool, then tying it to QB is the solve that worked for us

Good concept but could be improved

Comments: It’s a good service but i think there’s a lot to improve. I see companies switching to more systems/software that integrate quickbase and service now into one easier to use application.

Pros:

Once you got the hang of it it was easy to use. It’s great to be able to set timelines to each project and being able to implement templates helps make the process quicker.

Cons:

This software lacks a lot of features that should be integrated and contacting support can be a pain. This software would be ideal if it intertwines more aspects that would allow users to send information to others and let other users access features and timeframes. We had to print out each form and attach them which was very old school and time consuming.

Stay away from QuickBase

Comments: Terrible! Customer service is non-existent.

Pros:

It is easy to navigate and self explanatory.

Cons:

Development costs, availability of developers. Also, QuickBase will lock you into a long term contract at a high price. They will not help you, The customer service is terrible. Once you sign the contract, the account representative is nearly impossible to reach. They have your money and you are held hostage by them. .

Poor experience

Pros:

Poor software, moving to Salesforce software.

Cons:

Constant error messages after editing your data

Quickbase is a great place to consolidate your data and manage daily workflows

Comments: Building with Quickbase is super easy. I'm grateful for our company's weekly call with a top tech at Quickbase for our complicated use cases. Otherwise, Quickbase support is about as helpful as the documentation that you'll find online yourself.

Pros:

The reporting features are really great. You can customize reports to reference daily as well as run 'on the fly' reports to check on your data for a one time scenario.

Cons:

Features are oftentimes rolled out with limitations, and that can be frustrating as a developer.

Our Database Solution

Comments: The software has automated so much work through the reporting features saving us lots of time, and even creates an automatic schedule to run and email reports as needed.

Pros:

The program is very flexible allowing you to essentially create a database that will handle nearly everything you need, and also grow to scale with your business. It is many steps up from using spreadsheets, and has helped automate a lot of tasks for us through report features.

Cons:

The program is not intuitive to use, and feels like little real live support is given in helping you after you are initially set up. The cost also increased on us and I'm not sure I feel the value fits the cost... but it is the best solution I can find in the market right now.