ClickMeeting Reviews

Amazing Software

Pros:

I like that it is very easy to use. It is easily integrable and my team loves it.

Cons:

Honestly, we like everything about it. We haven't had any issues so far.

Great tool, easy to use

Pros:

It's user friendly, beautiful tool. It's easy to use. Support team is very efficient, fast and friendly. No bug. the automation is wonderful, with monitoring and follow-up, fully configurable.

Cons:

white label customization is too expensive. We did not do it. we cannot choose a picture from us for the background of the waiting room, it is paying and too expensive for us but the pics offered by Clickmeeting were finally enough for us.

Alternatives Considered: Zoom Events and Webinars and Livestorm

Reasons for Choosing ClickMeeting: webex was too expensive and very complicated to configure. Webikeo was too expensive.

Switched From: Webex Suite and Webikeo

Reasons for Switching to ClickMeeting: easier to use, support available in French and a little cheaper.

Scam - Cancelled Account and They Keep Reinstating Without Permission

Comments: Terrible. Customer service was extremely slow, they hung up on me online several times and when I finally got through they either lied to me or didn't follow through. I have now spent 7 hours total cancelling an account that I tried out that was supposed to be a demo and was never used.

Pros:

nothing

Cons:

I cancelled the first time in Nov 2023. They put it on a hiatus for 3 months which I agreed to. I cancelled before the 3 months and they charged me anyway. I asked them to cancel my account (by the way, they left me on hold for 3 hours and I had to follow up 5 times and they said that my account was cancelled. They didn't cancel, they put it on hold again, and I just got charged again for a service that I am now on the 3rd time of cancelling.

Great for Webinars

Comments: We hold webinars about once per month and using ClickMeeting makes this process so simple. The automation that is built in is a huge time saver. I set up the webinar and can sit back and watch it all in action as people register. Even the follow up is automated. I highly recommend this platform for webinars or meetings.

Pros:

I like the automation built into the platform the most. I can set up a webinar and the initiation is automatically sent as well as the reminder emails plus the follow up email after the webinar is complete. I save so much time with ClickMeeting.

Cons:

I wish we could have more than 1 host without having to increase our plan. Most times, 1 host is fine but when we host collaborative webinars having a 2nd host would be helpful.

Great solution for online education

Comments: Very good, very good program - I highly recommend it

Pros:

1. Easy to use 2. Very predictable 3. Great feature for managing the audience

Cons:

It's not possible to have more than one CTA prepared in the same time

Alternatives Considered: Zoom Workplace

Reasons for Switching to ClickMeeting: Easy to use for everyone - younger and older, more and less advanced in using this type of applications

The best platform for webinars

Comments: Very good and getting better all the time.

Pros:

*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus

Cons:

*Connection in China is patchy *Not enough people use it

Fantabulous A/V/W Conferencing Program

Comments: Audio and video conferencing. Business instant messaging.

Pros:

ClickMeeting offers robust BIM and video conferencing capabilities. It also enhances quality video calls over the internet.

Cons:

Currently, I am facing zero issues when using ClickMeeting.

Great platform for webinars

Comments: We are using it for 2 years and I’m very happy with the platform

Pros:

It’s very easy to use, customer support works great, platform has all the essential features for running webinars

Cons:

There is no major disadvantages, maybe could be more customizable invitations and more interacting features

ClickMeeting is a powerful and flexible platform

Comments: ClickMeeting offers a comprehensive solution for hosting virtual meetings and webinars. Its ease of use, combined with interactive features, makes it a great platform for businesses and educators alike

Pros:

Easy-to-use, even for beginners Permanent rooms for recurring meetings Engagement tools to keep participants active Multiple hosts for larger events

Cons:

Learning advanced features might take time Requires strong internet for smooth streaming

Marketing manager

Comments: Overall, ClickMeeting has proven to be a reliable and versatile platform for hosting webinars and virtual events. It’s a great tool for businesses, educators, and marketers who need advanced features to engage audiences effectively. The learning curve is minimal, making it easy to get started and quickly organize professional-looking webinars.

Pros:

ClickMeeting stands out for customizable webinar experience. Additionally, the automated webinar option is excellent for creating evergreen content, and the integration capabilities with various tools.

Cons:

The customization options for branding, while useful, could be expanded further to allow more personalized experiences.

ClickMeeting is user friendly and easy to launch.

Comments: ClickMeeting has been relatively pain-free to administer, and where there have been hiccups, the excellent customer service has made it all worth it. Despite a significant time difference, ClickMeeting always provides me with prompt and thorough responses.

Pros:

ClickMeeting is easy to use, with a fairly intuitive dashboard and room layout. We were able to launch it with minimal training for our presenters.

Cons:

Enabling microphones for attendees by our presenters is not always reliable; we don't need to do it often, so it has not been a huge drawback.

Alternatives Considered: GoTo Webinar

Reasons for Choosing ClickMeeting: The worst customer service ever; very unreliable performance.

Switched From: Webex Suite

Reasons for Switching to ClickMeeting: At the time (2016), the pricing was more attractive and the features were scaled to our needs. We have been satisfied customers since then and upgraded our subscription during the pandemic, when our webinar attendance increased greatly.

Good value for money, very fast support

Comments: Overall with CM we are able to cover our needs. In some ways we have to compromise our expectations and sometimes the tools are more complex than they could be. However, thanks to the quick support, we were always able to resolve everything close to our satisfaction.

Pros:

Very quick response. Not only the support but also changes in paid plan.

Cons:

I dont like embeded e-mails (notifications, invitations) customisation possibilities (use of my own "from scratch" templates would be great) and also the poor contact management.

Alternatives Considered: Zoom Events and Webinars, GoTo Webinar and YouTube

Reasons for Switching to ClickMeeting: There was a historical experience with it in our company (we have an account already) and positive feedback (to support especially) & in comparison with other tools there wasnt any major disadvantage in features. I also have some bad experiences with other tools from previous work. Prices were similar.

When stability is your #1 criteria

Comments: I like that it's a flexible and easy to use tool.
Support is always here to help.
My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.

Pros:

It's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.

Cons:

There is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API

Clean, clear and easy to use. Great platform.

Comments: Very positive. Customer service was helpful and engaging.

Pros:

It has many functions that makes an online event easy to conduct and engaging for audience, but it is not overwhelming. Design and style of menus are extremely intuitive and do not require training to use with ease.

Cons:

It could use a bit more options for paid sponsorships, such as banners.

Alternatives Considered: Webex Suite and Zoom Workplace

Reasons for Switching to ClickMeeting: It was simply better. And price was attractive.

Very good communication tool for the Foundation

Comments: Overall, it is a very good tool for our applications, i.e. for webinars and symposia. The ability to serve 3,000 participants or even more in our business is essential, and ClickMeeting provides such an opportunity. The ease of interacting with participants is also what distinguishes this product.

Pros:

ClickMeeting offers very easy management of "presenter"/"participant" statuses and communication between presenters and participants of webinars and conferences.

Cons:

An option for improvement, in our opinion, is the possibility of closing the event (webinar, conference) by the presenter. Our experience shows that this option should only be available to the administrator.

ClickMeeting - helpful tool for online events

Comments: ClickMeeting helps me deliver meaningful events to broad audience without me having to worry about technical issues - everything works smoothly

Pros:

ClickMeeting is an excellent platform.The platform offers helpful functionalities such as recording meetings and easily exporting them to external platforms.

Cons:

For now, the tool met all my expectations

Clickmeeting a great tool for NGOs

Comments: We have been using Clickmeeting for the second year now and find the tool a great fit for our needs, especially when it comes to organising webinars.

Pros:

Most useful for us is the ability to record meetings and webinars. This makes it possible for us to use content from webinar in the future.

Cons:

We would appreciate being able to choose the quality in which webinars can be recorded

Amazing Click!

Pros:

What we appreciate most about ClickMeeting is the ease of use. It is straightforward platform with a pleasant dashboard.

Cons:

There is nothing wrong with this platform.

Very good platform for online conferences!

Comments: I am very satisfied, organizing an online conference with Click Meeting went very easily!

Pros:

Very good platform for online conferences, with great technical support. Very helpful team, good working platform, no technical problems. Very user friendly. I highly recommend! And I hope to organize another conference with them too!

Cons:

Little ability to edit graphics on the platform.

Clickmeeting experience!

Pros:

I liked how simple ClickMeeting was to use. It was extremely simple and intuitive to set up and manage a meeting. The user interface was also appealing and simple. Further to that, ClickMeeting included a slew of features, such as screen sharing and video conferencing, that helped to make the meeting more productive and efficient.

Cons:

The automated thank you email should be customizable. We now send our own personalized follow-up message to attendees because we can no longer use that feature.

very good experience

Pros:

The platform allowes a very easy and good hosting of different events. We mainly use it for Webinars and never had any issues.

Cons:

While the platform does allow users to upload their own branding elements such as logos and backgrounds, some users may find that the options for customization are somewhat limited. This may be a drawback for users who have specific branding requirements or who want to create a highly unique and personalized webinar experience.

Great experience and a great platform

Comments: One of the most important aspects of our collaboration is having effective communication with the Clickmeeting staff. They respond to our inquiries quite fast and successfully assist in locating fixes for various problems.

Pros:

They provide excellent customer service and respond quickly to issues. I believe I would select Clickmeeting once more if I had to choose a webinar platform.

Cons:

Not found yet, after some time will check more about it.

Good webinar platform with a number of improvement possibilities

Pros:

Inuitive user interface, rich functionality

Cons:

Dutch language support is missing Customizing messages and alerts Full HD streaming Cropping when using a virtual camera

Alternatives Considered: GoTo Meeting, GoTo Webinar and Eventbrite

Reasons for Choosing ClickMeeting: Lack of user registration

Switched From: Microsoft Teams

Reliable online meeting room with multimedia options

Pros:

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting. You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Cons:

Here are a few drawbacks of the tool that I have encountered so far: *Powerpoint presentations display well, but the animations set up in PPT don't work. *Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff member to moderate the chat, so that person should be prepared to support attendees who need to connect their phone audio and so forth. *Attendees can use their phones to connect the audio if their wifi is poor, but connection points may or may not be available in a city near them. *If you are sharing larger video files, you need to add them via the media manager rather than adding it directly in your meeting room. *You can set events to close at a certain date/time, which is great if you'd like to restrict access, but if you make a mistake when you select the time there does not seem to be a simple way to reschedule them without changing the event link (which means you'll have to re-invite your guests). The safer route is to create a permanent room with a stable URL.

Smooth Video Conference Calls

Pros:

I sometimes need to have voice conference calls with my clients because they are too busy to come to the office for a meeting or are traveling for business. I want them to feel at ease when talking to me and part of my job is to show them the benefits of our marketing efforts for their business. I use ClickMeeting when I make my video conference calls. With ClickMeeting, I’m guaranteed an uninterrupted call that can last for a long time. I need to keep my clients happy which is why accommodating their needs is my number one priority. This software helps me conduct successful conference calls.

Cons:

I don’t have any complaints about this software. I have been using it for a long time and never experienced any problems so far. I hope it continues to deliver as promised.