Filter reviews (116)
A must have app for E-comm
Comments: They help me start earning money in E-comm, with great service and a very easy to understand and use app. I tried for a brief time another solution like Prisync (in the free period I tried another app in parallel) and Prisync was better at the interface and customer service and solution (Smart Match).
TL;DR After many failed attempts in E-comm (security products), we started using Prisync and suddenly we are selling and with a profit. And for the long version - We were trying few times with few advertising agencies to start our E-comm business (selling products online that we buy in stock anyway and therefor have a good price for). Every attempt was finished after few month each on the losing side and each company gave us feedback for the failed attepts - feedbacl like "change the checkout", "change the design of the website" etc. We did and still no success. In the end we understood (after setting up presence in Amazon) that the main issue was pricing, we advertised for products we were not the cheapest in the shopping results so potential customers just went in (and we payed for that traffic), read about the product and went back to Google and bought the cheapest price that was presented. So after a small research we came across Prisync and after we set up the API conection and the Smart Match feature suddenly we start selling! What all the advertisers we had before didn't thought of or couldn't solve Prisync did - and in a very good way.
Didn't found one yet but I started using the API only resently. As of now things work great from our side
Competitor Price Tracking Software
It is simple and functional and allows you to keep a considerable amount of articles under control by viewing the daily excel file that the platform sends
Sometimes troubleshooting takes a long time for the support team
Alternatives Considered: Price2Spy
Reasons for Switching to Prisync: The limit is on the products and not on the number of links put under control and the price is significantly lower
Easy to use but time-consuming to set up
Comments: It's an useful tool if we only want to monitor certain websites.
Easy to use, regular reports available, availability monitoring, competitors' sku can be included in the comparison
Set-up is quite time-consuming. Price comparison is limited to the websites which we set up, whereas we can see more websites from local comparison websites. Need to spend lots of time to maintain and update the URL if competitors' relative products are updated.
Prisync is great for availability and price analysis
Comments: I think Prisync is a great tool once it is fully working and retrieve the data correctly. We can now in a much simpler way analyze our resellers listings, availability and prices than before, making it easier to make necessary actions with resellers. However, it did take a lot of time to set everything up and required many hours spent on technical issues.
The one thing I like most about Prisync is the ability to analyze and follow up on development of our listings at resellers globally, the availability and the price deviations - both deviations between resellers and deviations compared to competitors. A user-friendly portal makes it easy to updated products and add new items when needed. The people at Prisync have been very helpful from start in setting up the accounts, making customizations, and help with technical obstacles at different resellers webpages. I warmly recommend using Prisync if you are interested in the listings, availability, and price information of your and your competitors products.
The most challenging with tool, and most time-consuming, was to onboard the products and making sure each account retrieved the data correctly from the resellers webpage. This required many hours of work and months before everything was correctly set up. Issues with the URLs such as not retrieving the correct stock information, prices differing in the portal compared to the daily excel files, or websites that are 'blocking' the tool from retrieving the data. Additionally, these issues was not identified by Prisync from start, but from our usage of it where a lot of the data still needed to be gathered manually. The daily excel reports includes a lot of information which could be simplified. To fully use the data retrieved by the tool it is required that you have some Excel skills of your own to get a better overview and analysis of the data retrieved by the tool.
Ease of Use and Great Communication With Low Prices
As a main distributor of GoPro and DJI, we use Prisync for checking the price levels on the market.
The most important thing is being able to check the price history of our retailers as a report. It is really good to know that the team is ready in any problem or need of help.
being able to reach price history . Interface is really simple and easy to use. The communication of the team reaaly fast and qualified. They lead you how to benefit from the system more.
Change of URLs should be controlled manually
Prisync - nothing better!
The setup and ease of use. Support is incredible!
There is nothing I don't like. I enjoy every part of Prisync.
Juan carlos M.
Great and affordable product
Comments: Better cusomer insights.
Very easy to use and the customer service. Being able to have data every day took us to have better business decisions.
Would love more datamining. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.
Excellent Software For Price Comparison
Comments: very happy
Easy of use Support Accuracy Smart Price
Its shows raw data , they can show more infographics
A program that makes daily routine easier
The program gives you a feeling of security that you can always keep an eye on the prices of your customers - but also on the competing products. This way we can easily adjust the prices to the current market situation at short time.
Unfortunately, it is very time-consuming to enter all products into the tool. In addition, some customers block the tool, so that no stocks can be played out. However, this only affects a small part of our customers.
Prisync is an excellent tool
Prisync is an excellent tool to check the listing availability and stock status of what we want to know from our partners and competitors. Then, develop the action plans with the partners based on the Prisync report.
Sometimes, we cannot get the correct information from Prisync, especially for the security check, but we can report those issues to Prisync to solve.
Arguably the Best Price Competitor Price Checking Service
Comments: Neat, effective and the best service our business has encountered.
Prisync has a lovely neat and easy to use design, the support team is never not available (from my experience) for any issues you might have at any time and they track all our competitions pricing and send us an update everyday (via email). It's efficient, easy and definitely 'does what it says on the box". To compare it to other websites with similar functionality that we have used; it is the neatest looking, easiest to use, with the best support services that we've found and has so far been the most willing to work with our business and accommodate our needs. Other companies have given us excuses about the lack of support or errors or lack of functionality but Prisync just delivers, with helpful and friendly support.
It would be helpful if we could further organise our products into categories (besides the given: "I'm Cheapest", "Cheapest" etc.). For example some days our company wishes to only quickly check the pricing of the ranges of airguns that we sell, I currently have to search each individual airgun in order to check the range or sift through multiple pages. It would be nice to be able to check all Camping Equipment/ all Airguns etc. Also they are one of the more expensive price checking services but they seem to have the best overall service.
This Product is amzing
Comments: My overall experience with Prisync has been amazing I have been using them for over a year and they have the best customer support that I have seen. They always respond quickly and are willing to help with any question that you may have. I have also noticed that for the service and price of prisync there is no competitor that can offer better. Prisync makes life easier and does that work that employing hundreds of people daily does.
The way the software is organized makes it very convenient to use. It is very easy to find your products, your competitor products and price increases with this software. Bulk uploading URL's is also amazingly efficient ans saves an unbelievable amount of time.
I honestly do not have anything bad to say about this software.
Very clear overview of price position
Fast follow up of the selling prices of our competitors.
To have at any time a competitive pricing.
Visual presentation of your price position Possibility to add a mulitplicator/divider for differences in selling units of your competitor
Points that could be improved: 1. possibility to update the product cost, product name, brand and category via the batch import tool 2. don't treat URL's with multiplicator/divider as separate competitor 3. Daily number of price changes (Increased/decreased) -> also split this number per competitor (including link) 4. Possibility to filter on ‘I’m cheapest’ + filter “difference > than X%” to have a quick overview of products you are maybe offering to low
Extremely valuable everyday tool.
Comments: Prisync has become very important to our day to day business and plays a vital role in our success.
The website dashboard is very simple and intuitive. We run multiple reports everyday to monitor thousands of product SKUs. This allows us to remain very competitive and even occasionally catch our own errors.
There have been only a few instances where a price wont be pulled despite having the correct URL. However, the support team is great and always very quick to respond and resolve any issues.
Comments: There are about 7000 products in our e-store and the biggest problem is to track the prices of all products. We needed a solution for automatic tracking and prisync was the best service with fast support and good pricing. Easy to use and easy to get reports.
Excellent service with fast and friendly support, we've been using the product about 2 years and the biggest problem in e-commerce nowadays is price tracking, thanks to prisync; completely solves this problem.
Sometimes it doesn't load on desktep and mobile, it would be good if the service has an app for mobile.
The support team is knowlegable and helpful.
The app has potential but a few more simple function or searchs should help the user to manage it better as link get broken everyday in our industry (camera)
The app is very easy to use the can be overview quite easily
- I can't find out what link is being duplicate. An option to search for a LINK that link to a product so i can fix the link up would be good. - No report to tell me which links are broken or not returning result - Still occasionally give me wrong prices. Though once report, it get fix quickly - I often get issue where i can't change the name of a product.
Very easy to use. Being able to have data every day took us to have better business decisions .
Comments: easy to use and being able to have data every day took us to have better business decisions.
Very easy to use and easy to compare competitor pricing. Being able to have data every day took us to have better business decisions.
There is no alerts information in prisync tools for broken URL. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.
A great all round price tracking service
Comments: I discovered Prisync about 18 months ago and we have been using it to track our competitors ever since. They offer a very simple clear interface that's easy to set up and navigate. They will also automate product input for you and even have an API that links to our own internal database, allowing us to make quick decisions on product margins. A great all round service!
Ease of use
My model numbers are currently muddled in upper and lower case which looks confusing. This was done by error when you did an automated data input for us. You say you cant correct it, which I find hard to believe.
we can able to trace more than 1,5Kproducts daily basis which is impossible to make manually
Excellent customer service , easy to setup&use , we can able to trace more than 1,500 products daily basis , it gives ability to compare againts to competitors, and more important than this gives us to increase our profibility between 5-9 % more
We are selling fresh foods and package size sometimes different in competitors , there is no tool to adjusts units to make accurate trace
Great Product and excellent support team
Comments: Great company to work with and an excellent site/product/service.
The support is amazing and allows you to move forward at a faster pace. The software allows you to see what is going on at a drop of a hat and offers some great export tools.
no downsides that i am aware of and if i have issues then i tell the team and they sort them out.
A look beyond the horizon
Comments: We are an online tyre expert, competing in a market that has very similar characteristics to a commodity market. We have been using Prisync since August 2014 to monitor market prices, which have enabled us to come up with a dynamic pricing model, where we always match the price level of our competitors. Using Prisync feels like working with a sales team of 5. It is a very efficient solution if you have market oriented pricing strategy.
Great team, very responsive, focused on customer success
Product matching can always be improved a bit more.
Easy, convenience and easy to use for price comparison.
Prisync API is very usefule, we can extact the data and do automation in-house. The dashboard and report are very helpful and insightful.
The pricing plans are a bit costly, and it is not working on some of the website. Also sometime the price update part is just gets slow.
A pricing tool that works
Comments: I am very happy with my experience. The customer service is quick and kind. The tool works and makes the pricing part of my job a lot easier. The freedom with which you can add as many links as you like to your products. It is also a system that works visually so you can see at a glance when you are cheaper or more expensive.
That I can add any links I want to every product. It updates the prices quite frequently. The system tells you when other competitors change their prices. The export is pretty clear and easy to use.
There are some features I would like to see in the future. Those are more nice to have than anything though.
Easy to learn, share and use.
Comments: Better overview of the products and pricing in the company as well as our competitors. Analyzing of data and better use of information for reports.
Its is available on excel thru export of the data and back up all information you have inputted. Work great for analyzing data and giving reports.
When it come to receiving the email's daily wish there was a weekly option and to compress all the categories of one person in to one mail.
Very useful and easy to use and the support is great!
Comments: Helpful to monitor competitors prices and very user friendly and a great interface to work with.
Very easy to use interface, when i was first looking at all the different companies offering this type of software the interface looked very out dated and difficult to use. Prisync is the complete opposite everything is so user friendly.
When adding alot of products sometimes there are issues with the links so keep having to manually check and report the link can be quite time consuming but apart from that there wasn't any issues with the software or the help.