--- description: Get detailed information about AvidTrak and how it can help you meet your business needs. Learn more about AvidTrak price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AvidTrak Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Campaign Management Software](/directory/30012/campaign-management/software) > [AvidTrak](/software/152198/avidtrak) # AvidTrak Canonical: https://www.capterra.com.sg/software/152198/avidtrak Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/152198/avidtrak?page=2) > Lowest Cost Call Tracking \& Contact Center Solution for PPC, SEO, Social Media and Print. Record calls and analyze conversations. > > Verdict: Rated **4.9/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AvidTrak? Print, PPC-Search, SEO, Social Media, Content and Email Marketing Phone Call Leads Tracking for: In-house SMB; Enterprise Marketing Teams; Franchisor Marketing Teams; Digital Marketing Agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 18 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Media Flint ## Commercial Context - **Starting Price**: US$2.00 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - CRM - Call Recording - Call Routing - Channel Management - Conversion Tracking - Dashboard - IVR - Keyword Tracking - Lead Management - Performance Metrics - ROI Tracking - Website Visitor Tracking ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Campaign Management Software](https://www.capterra.com.sg/directory/30012/campaign-management/software) ## Related Categories - [Campaign Management Software](https://www.capterra.com.sg/directory/30012/campaign-management/software) - [Marketing Automation Software](https://www.capterra.com.sg/directory/6/marketing-automation/software) - [Call Tracking Software](https://www.capterra.com.sg/directory/30901/call-tracking/software) - [Marketing Analytics Software](https://www.capterra.com.sg/directory/31018/marketing-analytics/software) - [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software) ## Alternatives 1. [800.com](https://www.capterra.com.sg/software/208208/800-com) — 4.7/5 (313 reviews) 2. [Nextiva](https://www.capterra.com.sg/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [CTM](https://www.capterra.com.sg/software/152004/call-tracking-software) — 4.6/5 (150 reviews) 4. [Liine](https://www.capterra.com.sg/software/184326/liine) — 4.9/5 (161 reviews) 5. [Car Wars](https://www.capterra.com.sg/software/1035643/car-wars) — 4.9/5 (29 reviews) ## Reviews ### "AvidTrak has good support" — 5.0/5 > **Rob** | *6 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Great support and easy to get a live support person on the phone. > > **Cons**: Takes time to understand the dashboard and learn the system. > > Good. Does what is needed to fix issues fast. ----- ### "Fantastic Product and Customer Service" — 5.0/5 > **Kollin** | *19 September 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We have been using Avidtrak over 5 years and we love how easy it is to use and how quickly our questions are answered. > > **Cons**: They are updating the product all the time so we haven't had any issues. > > Think Integrated has worked with Avidtrak and \[sensitive content hidden\] for over 5 years. We were introduced to Avidtrak by one of our clients and were in the market for a new call-tracking system.The product suited our needs, but it was the customer service by \[sensitive content hidden\] that sealed the deal. Any time we have a question, \[sensitive content hidden\] has been available to help. He has gone above and beyond and it's the reason I recommend Avidtrak to anyone needing a call tracking system. ----- ### "Great service w/ excellent customer service" — 4.0/5 > **Jacob** | *13 October 2023* | Newspapers | Recommendation rating: 7.0/10 > > **Pros**: The quickness in which they respond to any question, suggestion or concerns. > > **Cons**: I find that there have been a lack of "near" number available similar to what I'm looking for. > > Overall I like the products and the customer service we receive using avidtrak. I get calls and emails daily trying to sell me similar products, but the product and service has been great for the past 5+ years; I have no reason to look in to other service providers. ----- ### "Excellent Product and Support\!" — 5.0/5 > **Sean** | *11 September 2023* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: AvidTrack is very flexible and highly user-friendly. We can adapt it to fit all of our call needs and the online control panel is easy to navigate and use. The APIs they provided also work well with our field management software, to help us track our ROI. > > **Cons**: If there are any flaws with AvidTrack, we either haven't found them yet, or there aren't any. > > AvidTrack has been great to work with. The customer support is FANTASTIC\! They're always very responsive and our issues are addressed immediately. ----- ### "Avidtrak has great products and excellent customer care after sales support" — 5.0/5 > **Sadiq** | *19 September 2023* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: It was their product technology that brought us to Avidtrak. After several meetings and discussions we realized that the team members know what they are talking about. We did not get a feel of sell and forget mentality from the Avidtrak team. Their implementation team members not just educated our team with the functioning of their call tracking and management products but that made sure that our team is 100% satisfied and comfortable with the new system. They provided our team members a comprehensive training on how to use their call tracking tools effectively, which was instrumental in maximizing the benefits for our business. Their ongoing support has been invaluable in helping me adapt to changing market dynamics and refine my marketing strategies. > > **Cons**: I don't see any negative in the 2+ years of service that we have had from Avidtrak. The only limitation is caused by our own time constraints. We want to use Avidtrak services to a greater level. > > From the time we first engaged Avidtrak for their call tracking technology, it was evident that they are committed to delivering a critical technology to with top-notch service. Their call tracking products have proven to be an invaluable resource to business. The level of precision and accuracy with which they track and analyze calls is truly impressive. This technology has allowed me to gain valuable insights into my marketing efforts, understand customer behavior, and make data-driven decisions to optimize my campaigns.Technology is one part of their strength; it is their outstanding customer support that keeps us linked to Avidtrak. We have always got a human to human interaction instead of getting a robot answering previously recorded scenarios. The customer support team at Avidtrak is not only knowledgeable but also incredibly responsive, helpful and with very short to no wait times. Whenever our team members have questions or encountered any issues, their support team was readily available to assist me. Their dedication to ensuring that I had a seamless experience with their products was truly commendable.Avidtrak is not just providing us with some key technology products but they go above and beyond in ensuring our success in utilizing their products. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/152198/avidtrak?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/152198/avidtrak) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data