---
description: Get detailed information about Scout and how it can help you meet your business needs. Learn more about Scout price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Scout Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Pet Sitting Software](/directory/30924/pet-sitting/software) > [Scout](/software/152018/scout)

# Scout

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> Experience the new standard in pet sitting software. GPS maps, automated billing, custom branding, and modern mobile apps. Start today\!
> 
> Verdict: Rated **4.8/5** by 88 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Scout?

Scout is a fast and easy dog walking and pet sitting software for companies of any size. Both independent pet sitters and large companies can take advantage of Scout's advanced features.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 88 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Scout
- **Location**: Denver, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: $25/month for up to 1 user. $15/month for each additional active user.&#10;Annual subscription: $250&#10;Contact Scout for more details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Credit Card Processing
- Customer Portal
- Recurring Appointments
- Staff Management

## Integrations (6 total)

- Google Calendar
- Gusto
- Microsoft Outlook
- Stripe
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Pet Sitting Software](https://www.capterra.com.sg/directory/30924/pet-sitting/software)

## Related Categories

- [Pet Sitting Software](https://www.capterra.com.sg/directory/30924/pet-sitting/software)
- [Pet Grooming Software](https://www.capterra.com.sg/directory/30845/pet-grooming/software)

## Alternatives

1. [PetPocketbook](https://www.capterra.com.sg/software/216597/petpocketbook) — 4.9/5 (127 reviews)
2. [Time To Pet](https://www.capterra.com.sg/software/144329/time-to-pet) — 4.9/5 (271 reviews)
3. [Scritches](https://www.capterra.com.sg/software/1074387/Scritches) — 4.9/5 (15 reviews)
4. [Easy Busy Pets](https://www.capterra.com.sg/software/177791/happygomobile) — 4.6/5 (40 reviews)
5. [Petboost](https://www.capterra.com.sg/software/1072373/Petboost) — 5.0/5 (2 reviews)

## Reviews

### "Best software and team" — 5.0/5

> **Katie** | *11 August 2019* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Love the continuous improvement and features.
> 
> **Cons**: Very little bad to say, they always listen to input.

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### "Awesome App, FANTASTIC customer service" — 5.0/5

> **Sandra** | *20 January 2021* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: I absolutely love this app\! It makes it so easy for my clients to request services, to charge my clients, and to get paid\! They are always adding new features to the app as well, most recently they added the option to customize the app to have your business logo instead of Scout's, so cool\! another great thing about this app is that the people behind the scenes are invested and their work and their customers\! They are always very responsive when I have an issue and really go above and beyond to help in whatever way they can\! Another one of the awesome features they offer is a plug in so you can have a contact form on your website that will filter leads directly into the scout website and I was having trouble installing the plugin so \[SENSITIVE CONTENT HIDDEN\] did it for me\! Thanks \[SENSITIVE CONTENT HIDDEN\]\!
> 
> **Cons**: I did take off one star for functionality, I wish I could have just been a half a star because it's not the biggest deal but sometimes when I go to check in a dog for a service and take the picture the app restarts and doesn't check in the dog and I have to wait for the app to restart reopen the client and then take the picture again and of course it always happens when the first picture was awesome\! it's happened in the past and I told them and they definitely made it better, it doesn't happen every time but it still happens every now and then.
> 
> Overall, I love the app\!

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### "Awesome Software from and Awesome Team" — 5.0/5

> **Jenn** | *1 April 2021* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: -drag and drop scheduling in the Staff calendar&#10;-customizable automatic charges for weekends and holidays&#10;-view report cards and GPS maps of  past appointments for staff accountability&#10;-interactive payroll reports&#10;-automatic Sales tax on invoices&#10;-ability of client to pre-pay with account credits&#10;-secure credit card and paypal processing through braintree&#10;-staff profiles store important information&#10;-I can add administrator and staff calendars to my google calendar&#10;-client app can be branded for individual businesses&#10;-STELLAR customer service&#10;-a team that listens to customers and updates the platform with new features regularly
> 
> **Cons**: -can't manually add any non-taxable items onto an invoice (yet\!) IE: Gratuity, Reimbursement for cab fare, etc.
> 
> This is one of the best tools for a growing pet care business. The scheduling management alone prevents human error that leads to dissatisfied clients. The interactive payroll feature makes things MUCH easier if you pay your staff per appointment. Before the pandemic, I was seeing accelerated growth of the company due to more efficient management, staff management (tools for supervising work quality), and more time to actually speak with clients. I started using Scout for Dog Walking and Pet Sitting, and now use it for Dog Training appointments as well. I recommend it to other pet care companies who are trying to compete with app based corporations.

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### "Limited, buggy, poor & grumpy support" — 1.0/5

> **Natasha** | *15 September 2021* | Veterinary | Recommendation rating: 0.0/10
> 
> **Pros**: Fun modern design. Great potential. Pretty good price point \&amp; responsive email support. Has helped me see exactly what we need moving forward. Most of the time email support is good.
> 
> **Cons**: Too many seemingly simple things to list: &#10;No On / off toggle to customize preferences.&#10;Clients are bombarded with so many useless automated emails that when it’s an important one they get ignored. (No option to turn off check in / out emails).&#10;&#10;\*Don't even attempt to ask for phone support even in an emergency\!\!\!\!&#10;I truly dread having to email them for help as there is attitude. Email support is often good but sometimes I dont even get a reply. &#10;&#10;The app is constantly buggy either not loading or reminding you 20x up to 10pm to check out a dog that was already checked out\!\! Bing bing bing bing. No way to turn this off either.&#10;&#10;Blank screen. Happens Every day on app for iphone \&amp; android. &#10;&#10;Schedule continues to show cancelled appointments. They are in a different color but really clog up schedule and there is no way to delete them off the schedule, only cancel them. &#10;&#10;You cannot delete a client. Only deactivate. Which when sending out bulk emails is absurd  ie: i sent out a bulk  email and it was sent to a client who’s dog had died 3 months previous 😞🙃&#10;&#10;Schedule often doesn't load for staff at all lately- a total nightmare to run a business like this
> 
> The owner / operator, 1 man show behaves like his software is perfection. Behaves insulted when you attempt to give constructive criticism on a growing and developing product. Even when sharing comments from my clients he just dismissed me. Retorts by mentioning his ‘thousands of happy clients.’ He has never owned a pet sitting business and is missing the subtle nuances that could make this product great and is NOT open to making the product better or making his clients happy.

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### "Scout was a great choice for my business" — 5.0/5

> **Kimberley** | *26 November 2019* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Scout is easy to use and reliable. In the field I need software to work properly, every time. I can't waste precious time uninstalling and re-installing an app and with Scout I don't have to. The app is gorgeous and my clients seem to love it as much as I do.
> 
> **Cons**: The only drawback for me at this time is that billing cannot be customized (pre-pay, packages, etc.). This is something our previous software had and I've been telling my clients "It's coming" for a little over two months. But I am confident it is coming and I appreciate that Scout takes the time and care to do things properly - you don't want glitches with payments.
> 
> Our clients find Scout easy to use. They really enjoy the visit reports and photos that are automatically sent to them upon the completion of each service. The customer service with Scout is top notch. Best of all the software works properly, every time. Scout is highly automated which saves me a ton of time on administrative duties compared to the software I had previously.

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