---
description: Get detailed information about FacilityOS and how it can help you meet your business needs. Learn more about FacilityOS price, benefits, and disadvantages for businesses in Singapore.
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title: FacilityOS Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Visitor Management Software](/directory/10020/visitor-management/software) > [FacilityOS](/software/150781/ilobby)

# FacilityOS

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> FacilityOS's modular facility, asset and visitor management platform helps you to optimize safety, security and compliance protocols.
> 
> Verdict: Rated **4.6/5** by 131 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses FacilityOS?

FacilityOS's globally-leading facility, asset and visitor management platform is designed for highly regulated industries such as manufacturers and industrial complexes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 131 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FacilityOS
- **Location**: Toronto, Canada
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Per User
- **Pricing Details**: Single user: Free&#10;Multiple users: $199 per month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Asset Lifecycle Management
- Audit Management
- Audit Trail
- Badge Management
- Barcode/Label Management
- Check-in/Check-out
- Contact Management
- Delivery Management
- Digital Signature
- Employee Management
- Event Management
- Fixed Asset Management
- ID Scanning
- Incident Management
- Mobile Access
- Multi-Channel Communication
- Package Tracking
- Pre-Registration
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Security Management
- Self Check-In/Check-Out
- Shipping Management
- Signature Capture
- Status Tracking
- Templates
- Two-Way Communication
- User Management
- Visitor Management
- Watch List
- Wireless Internet Access Control

## Integrations (8 total)

- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Microsoft Outlook
- Okta
- OneLogin
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Visitor Management Software](https://www.capterra.com.sg/directory/10020/visitor-management/software)

## Related Categories

- [Visitor Management Software](https://www.capterra.com.sg/directory/10020/visitor-management/software)
- [Asset Tracking Software](https://www.capterra.com.sg/directory/30837/asset-tracking/software)
- [Mailroom Management Software](https://www.capterra.com.sg/directory/30579/mailroom-management/software)
- [Physical Security Software](https://www.capterra.com.sg/directory/30595/physical-security/software)
- [Emergency Notification Software](https://www.capterra.com.sg/directory/31357/emergency-notification/software)

## Alternatives

1. [Archie](https://www.capterra.com.sg/software/1023304/archie) — 4.9/5 (81 reviews)
2. [Vizito](https://www.capterra.com.sg/software/147970/vizito) — 4.7/5 (168 reviews)
3. [The Receptionist for iPad](https://www.capterra.com.sg/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews)
4. [Swiftlane](https://www.capterra.com.sg/software/1021069/swiftlane) — 4.6/5 (88 reviews)
5. [Visitly](https://www.capterra.com.sg/software/179358/visitly) — 4.5/5 (48 reviews)

## Reviews

### "Optimal Visitor Management System" — 5.0/5

> **Rodrigo** | *22 October 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: iLobby is the perfect solution for handling high visitor traffic. Its seamless integration with access control, security systems, and active directories streamlines information management and enhances security.
> 
> **Cons**: I have no negative comments about this tool.
> 
> iLobby is a tool for managing the flow of visitors in facilities, not for cybersecurity directly. However, its indirect use has significantly contributed to improving our company's security posture.

-----

### "iLobby is best as VM software." — 5.0/5

> **Anonymous User** | *16 February 2025* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: iLobby is a fantastic visitor management system designed to increase workplace efficiency and improve security.
> 
> **Cons**: It has limited offline functionality and has some customizable complexity.
> 
> Using iLobby is a good experience, especially for businesses seeking to update and simplify their visitor management procedures.

-----

### "Facility OS feedback" — 5.0/5

> **Leanne** | *9 January 2026* | Government Relations | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about FacilityOS was how easy it was to use and how everything was in one place. I didn’t have to jump between a bunch of different systems to get things done, which made daily tasks a lot smoother and less frustrating. The layout was simple and pretty straightforward, so it didn’t take long to figure things out, even when dealing with more detailed tasks. I also liked that you could customize it to fit what your team actually needed instead of being stuck with a one-size-fits-all setup. The real-time updates were helpful too, especially for keeping track of issues and staying on top of work. Overall, it just made managing things feel more organized and less stressful.
> 
> **Cons**: What I liked least about FacilityOS was that it could feel a bit overwhelming at times, especially when you were first learning how to use it. There were a lot of features and options, which was great in the long run, but at the beginning it sometimes felt like too much all at once. Some tasks took a few extra steps to complete, which could slow things down when things were busy. I also noticed that certain parts of the system didn’t feel as smooth or intuitive as others, so you had to click around a bit to find what you needed. Once you got used to it, it was manageable, but the learning curve could be frustrating at first.
> 
> Overall, my experience with FacilityOS was mostly positive. Once I got past the initial learning curve, it became a really useful tool for staying organized and keeping track of daily tasks. Having everything in one system made work easier and helped cut down on confusion and missed details. There were moments where the system felt a little slow or had more steps than necessary, which could be frustrating, but it didn’t take away from the overall value. I liked being able to see updates in real time and knowing everyone was working from the same information. Over time, it became something I relied on regularly, and it definitely helped make managing work more efficient and less chaotic

-----

### "Easy and dependable" — 4.0/5

> **Ashley** | *13 December 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to integrate, good customer service, easy to learn how to use, even technologically illiterate can use.
> 
> **Cons**: Need to use customer service often, but they are responsive
> 
> Will definitely keep using. Fun features yet to be implemented.

-----

### "Manufacturing Site must have" — 5.0/5

> **Jeffrey** | *19 September 2025* | Packaging & Containers | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of Use: Users praise its intuitive interface and smooth check-in process,Real-time reporting and audit trails help meet regulatory standards.
> 
> **Cons**: occasional technical hiccups and admin setup challenges. Switching between FacilityOS and VisitorOS can be confusing for new admin
> 
> Facility OS is a Great tool for managing visitor access and safety, especially in regulated environments like our Blaine facility. Its core functionality—automated check-ins, compliance tracking, and host notifications—makes it a valuable asset.&#10; -Jeff

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## Links

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