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About Kissflow

Kissflow is the #1 Business Process Management (BPM) Software that includes complete Process Management.

Learn more about Kissflow

Pros:

The ease with which one can use the software. The simplicity it also comes with.

Cons:

Sometimes it is very slow or we struggling to get access in to kissflow.

Kissflow ratings

Average score

Ease of Use
4.3
Customer Service
4.1
Features
4.1
Value for Money
4.1

Likelihood to recommend

7.9/ 10

Kissflow has an overall rating of 4.2 out 5 stars based on 83 user reviews on Capterra.

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Filter reviews (83)

Anjal
Anjal
QA in Nepal
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Great for Project Management

4.0 2 months ago

Comments: Leveled up project management and workflows.

Pros:

Very helpful in automating business workflows.

Cons:

Requires strong internet connection and a bit expensive.

Varsharanee
Jr. Full Stack Developer in India
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Great for non-coders

4.0 last month New

Comments: Overall its really good for saving the time of code

Pros:

That for doing any kind of development i don't need to do a actual coding, because its support the no code functionality which is i like the most in kissflow.

Cons:

Its not actually free you need to pay for more functionality.

Jessica
Investor Relations in US
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

BPM system with lots of customization available

3.0 last year

Pros:

I like that I can create the exact workflow that I need for our use case. The system can handle most requests and is extremely customizable.

Cons:

It's not as intuitive as I would like so I often need to enlist the support team, however, they are always readily available and quick to respond and help me.

bassant
lawyer in Egypt
Law Practice, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

An effective tool for managing workflow and streamlining operations

4.0 3 months ago

Comments: The program helped me improve process management and speed up workflow. The user interface was easy to use and helped me understand the tools easily. When using this program, I noticed a difference in the time it took me to complete tasks.

Pros:

Ease of Use It relies on a visual interface that allows users to design workflows by dragging and dropping elements, making it easy even for beginners and Flexibility Almost everything, from forms to workflows, can be customized to meet the needs of any organization, whether small or large.

Cons:

Cost The software is relatively expensive for small businesses or individuals with limited budgets and Internet dependency The software requires a constant Internet connection, which can be a challenge in environments with poor connectivity.

Taralee
Travel agent in Jamaica
Airlines/Aviation, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best workflow software for business

5.0 3 weeks ago New

Comments: It is very user friendly, has great features it has room for growth where you can start small and expand as your business grows, I like that it help us stay updated and can create automated responses to customers, set reminders and follow up so overall it is a good software to use.

Pros:

I like the fact that Kissflow is a very user friendly software that help you to create customizable workflow for your business, it helps you to be organize and stay updated with your clients and workers, with no coding skills needed to make your business professional and most importantly it saves time.

Cons:

The software could be more customizable to boost creativity but at the same time you use less manual work. And help business to focus on the bigger picture while looking professional.

Wany
Humanitarian in Kenya
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Kissflow Pros

5.0 4 weeks ago New

Comments: I really love kissflow, and its easiness

Pros:

Its ease of use and flexibility especially for teams that want to automate workflows without deep coding expertise

Cons:

Pricing can be expensive for small businesses

Faeid
Manager in Jordan
Consumer Goods, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

App Review

5.0 last month New

Pros:

I really like this program, it provides great tools, supports multiple sites and provides collaboration in the work environment.

Cons:

Actually, I don't find anything wrong with this program, it is complete.

Rishabh
Intern in India
Computer Software, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Kissflow: A User-Friendly Workflow Automation Tool with Some Limitations

5.0 3 weeks ago New

Comments: It offers a solid no-code/low-code platform for workflow automation. It's great for businesses that want to digitize processes quickly without deep technical expertise.

Pros:

Kissflow stands out for its low-code/no-code approach to workflow automation. It makes it super easy to design and automate business processes without deep technical knowledge.

Cons:

The mobile app, though functional, could be more intuitive and feature-rich.

daisha
admin assistant in US
Consumer Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

satisfied customer

5.0 3 weeks ago New

Comments: overall, im extremely satisfied and will purchase again

Pros:

i liked how easy it was to operate and function

Cons:

the packaging couldve been better but still appealing

Mickey
Financial Controller in Taiwan
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect tool for cost allocation and approvals.

4.0 last month New

Pros:

Easy of use and setting up approval flows for all teams.

Cons:

While offering a fantastic product, Kissflow is a pricy option.

Yolle
Administration in Philippines
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It's a 9 out of 10 for me

5.0 last year

Comments: It is an 8 for now, for the dashboard not properly displayed on our screens

Pros:

Makes task delegation easier, helps manage/track tasks.

Cons:

It is somehow glitchy at times and right now we can't see the dashboard

Feros khan
Group IT Development Manager in Saudi Arabia
Automotive, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Workflow Automator

4.0 last year

Comments: Overall kissflow is very useful for our organization

Pros:

Wokflow creation is very easy in kissflow and duplication of process also very helpful

Mohammad
Finance Director in Saudi Arabia
Consumer Goods, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great but there are places for enhancement

5.0 last year

Pros:

Porcess automation Approvals Notifications Documents upload

Cons:

No. of users limitation Price increase of monthly subscription Limitation of forms design Can't share reports via links No tools specific to link Dynamics aX 2012 ERP Or to link menaItech (a leading HR software in the middleeast) for IT amateurs. Native English speaker in the team would make the software look more international.

MOHAMMAD
cycle management coordinator in Kuwait
Design, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Title your review

5.0 last year

Pros:

the edit is flexible and easy to use the kissflow

Cons:

What did you like least about Kissflow?s

karl
Video Editor in US
Media Production, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Video Editor

4.0 last year

Pros:

I like that they added a filter feature so you can keep your tasks organized by the current day.

Cons:

The browser notifications do not work. I have to refresh the page to see new tasks. I have to rely on my email to know when a new task came in.

Xorla
Director, Research & Innovation in Ghana
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Customize project systems and workflows to suit every need

5.0 3 years ago

Comments: KIssflow’s multipurpose functionality provides a unique broad spectrum solution for a wide variety of project needs. We have used it to build forms for progress tracking, task assignment, MVP development for field testing, etc. And with its great user interphase, there is little to complain about.

Pros:

Kissflow is one of the most multipurpose software tools I have ever used. Allowing us to easily build out newly proposed features as stand-alone programs for easier field testing and data management to fully assess them before incorporating them into the structure of the bigger product or project.

Cons:

Reporting and insights analytics are much harder to manage for bigger forms with much heavier and diverse datasets.

Verified Reviewer
Verified LinkedIn User
Real Estate, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Solid but unspectacular

4.0 5 years ago

Comments: KiSSFLOW is a net positive for my organization. It allows all parties to stay in the loop regarding how a task is progressing and ensures that a chain of command is followed.

Pros:

KiSSFLOW is an efficient way to manage work processes involving multiple employees. Administrators can customize their own form fields, determine who each form is routed to and who gives final approval. Users can ask questions and provide feedback throughout the process.

Cons:

KiSSFLOW can be a little bit pricey for larger organizations that have a lot of users. If you’re just looking for a simple task management system that requires little management or back-and-forth communication, there are cheaper (sometimes free) options out there.

Verified Reviewer
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Perfect Software for Workflow Management

4.0 6 years ago

Comments: My experience with Kissflow has been truly defining. I am able to collaborate with members of other departments without moving away from my desks. Requests to colleagues for actions to be taken have been less stressful with this software.

Pros:

The ease with which one can use the software. The simplicity it also comes with.

Cons:

The UI is not interesting and makes it boring being on the app sometimes.

Rachel
Rachel
Country Logistics Lead in Malawi
Verified LinkedIn User
Nonprofit Organization Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Kissflow Review

3.0 5 years ago

Comments: Kissflow is a great idea and great when used correctly.

Pros:

Kissflow is a great idea and makes things really great when used correctly and accurately. This is a great software.

Cons:

I think Kissflow has a pretty steep learning curve. It required one on one chats with colleagues on multiple occasions for me to get it right.

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

We were tricked by their Ads comparing themselves with WaveMaker and other platforms.

2.0 5 years ago

Comments: The overall experience has not been great but because Kissflow offers a free trial we did not invest a lot and saved a lot of time.

Pros:

The interface is clean. The platform is easily navigable. Easy to make simple workflows.

Cons:

We were really tricked by coming across their ads comparing themselves with WaveMaker and other similar platforms. Since we used only the trial of KissFlow we were saved because we did not invest a lot of time and resources. The platform if only good for creating very simple work flows and apps. If the app/process goes little complex, KissFlow falls flat and has nothing to offer. It is the limitation of the platform and they should stop comparing with other platforms which offer a lot more value in terms of functionality.

Prasad
Senior Project Engineer in Switzerland
Information Technology & Services, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Kissflow is a good tool for business process automation and tasks management

5.0 2 years ago

Comments: Experience was good, in fact it was flawless.

Pros:

Ease of task assignment and tracking and compliance tracking.

Cons:

Needs bit of time to get used to the UI, otherwise it is an awesome platform for business use.

Dan
GBMG in UK
Transportation/Trucking/Railroad, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Only as good as the person who set up the form!

5.0 3 years ago

Pros:

Ease of use, features can be limited but that depends on your organisation and who set up the forms. Tasks can easily be directed to go to other people after completion

Cons:

Integration with Google drive isn't always smooth for easily selecting and uploading files. Search and file structure is tricky to navigate, but that's more a failing of Google drive than Kissflow- uploading directly from a local drive is easy/standard

John
Solution architect in US
, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Customer support is outstanding

4.0 7 years ago

Pros:

We have some technical debt with our team’s application knowledge. KiSSFLOW managed our expectations and helped make the transition painless.

Cons:

Would be nice if there were more in-depth administrator and end-user training so companies can better prepare themselves rather than utilizing the support lines.

Pascale
Business Systems Analyst
Verified LinkedIn User
E-Learning, 51–200 Employees
Used the Software for: Not provided
Reviewer Source
Source: GetApp

Operational Happiness

5.0 11 years ago

Comments: Hi! I did my research on multiple WMSs and KissFlow is definitely the cheapest, most scalable and generally the best one out there! Especially considering: * It is cloud-based
* Its seamless integration with Google products
* How easy it is to implement processes in a matter of minutes
* Its scalable pricing structure
* The amazing support - Generally, the KissFlow team gets back to me within a couple of minutes, and does not stop working on an issue until it's done!
* Its ability to empower businesses to reduce administrative work, so they can focus on what is really relevant...
Huge fan!

Kissflow Response

10 years ago

Thanks Pascal! Really appreciate your great feedback!

Robert
Financial Service Manager in US
Government Administration, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

User changed email

4.0 5 years ago

Pros:

I really liked how I could see exactly how much money the State said that I had. I could also track and see where my request was in the process.

Cons:

When my email changed with my organization. I lost all the history from my Kissflow submissions.