--- description: Get detailed information about Kisi and how it can help you meet your business needs. Learn more about Kisi price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kisi Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/30595/physical-security/software) > [Kisi](/software/147727/keyless-door-access) # Kisi Canonical: https://www.capterra.com.sg/software/147727/keyless-door-access Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/147727/keyless-door-access?page=2) > Kisi is a cloud-based access control software that manages door access for security. > > Verdict: Rated **4.2/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kisi? Small/Medium Business and Enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 57 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KISI - **Founded**: 2013 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Kisi offer a 30-day free trial for new users, after which the software is available across 3 pricing tiers: Basic, Standard, and Organization on a per user, per door and monthly, annual, or multi-year basis. Pricing for the hardware system is outlined below: Kisi Reader Pro (KRP): $599 Kisi Controller Pro (KCP): $899 Contact Kisi for software pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Alerts/Notifications - Dashboard - Event Management - Investigation Management - Security Management - Visitor Management ## Integrations (11 total) - Cisco Meraki - Envoy - Gingr - Google Calendar - Google Workspace - Kangarootime - Microsoft Azure - Okta - OneLogin - RecDesk - Sumo Logic ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Physical Security Software](https://www.capterra.com.sg/directory/30595/physical-security/software) ## Related Categories - [Physical Security Software](https://www.capterra.com.sg/directory/30595/physical-security/software) - [Network Access Control (NAC) Systems](https://www.capterra.com.sg/directory/32855/network-access-control-%28nac%29/software) ## Alternatives 1. [Brivo Access](https://www.capterra.com.sg/software/1017007/brivo-access) — 4.3/5 (54 reviews) 2. [RemoteLock](https://www.capterra.com.sg/software/1035199/remotelock) — 2.8/5 (18 reviews) 3. [Novagems](https://www.capterra.com.sg/software/188725/novagems) — 4.5/5 (20 reviews) 4. [CASH](https://www.capterra.com.sg/software/92976/cash) — 4.5/5 (24 reviews) 5. [VIDIX Control](https://www.capterra.com.sg/software/205838/vidix-control) — 4.1/5 (7 reviews) ## Reviews ### "Kisi: Simplifying Security at Business Park" — 4.0/5 > **David A.** | *21 February 2024* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: Kisi's intuitive platform empowers us to manage access like a pro, ensuring our security posture remains strong. > > **Cons**: While Kisi excels in core features, advanced investigation tools could be more robust. > > Kisi has significantly improved access control and security management. Its user-friendly interface and extensive features, like granular access control and real-time alerts, have streamlined our operations and provided valuable insights. While some advanced features could be further enhanced, Kisi has demonstrably increased our security posture and given us much-needed peace of mind. ----- ### "Stay Away From Kisi" — 1.0/5 > **Adam** | *9 January 2026* | Fine Art | Recommendation rating: 0.0/10 > > **Pros**: It mostly does what it says it will do. For the most part, I don't have to think too much about it. But that's not saying much. > > **Cons**: It's a very bare bones system. Stripped down and cloud-hosted for no other reason (for most organizations) than to charge an exorbitant amount for a subscription (for a DOOR LOCK). The hardware is low quality. The nfc is very finicky so if you plan on that being your main access method, maybe look into another system. > > I had a horrible experience with Kisi. We used Kisi for 3 years. It was installed and paid for through a contractor. That contractor missed a payment to Kisi (we paid the contractor in full and on time) which caused our subscription to be canceled. I reached out to Kisi directly to resolve the issue and they informed me that the plan I was on no longer exists and if I want to get my subscription active again, I'd need to be in one of the new tiers which START at 4 times more than we have been paying for years (for the same functionality, mind you). When explaining the situation to Kisi, how we paid for the year on time and any missed payments on Kisi's end we're between their own contractor and Kisi, not us the customer. They did not look out for their customer at all. I got the cold shoulder from Kisi. Obviously I'm not going to get price-gouged by some low level tech company, so we ripped the Kisi system out and replaced it with a much more feature-rich access control system that is 100% subscription free. Our new reader is beautiful and has facial recognition, per-user pin options, NFC, and mobile NFC. It has a screen and camera so we were also able to replace our smart doorbell with our beautiful new Ubiqiuti system. We're now able to display our logo on our reader as well. ----- ### "Worst integration EVER with Exercise.com" — 1.0/5 > **Steve** | *2 May 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: The quick Db relationship with Exercise.com, was fast and worked well. good reporting for most needs > > **Cons**: It will NOT WORK IN THE COLD AKA Wisconsin winters - see the documentation 32"f degrades functionality -4F will not work members left out in fridgid temps > > It was fine at temps above 32' F, lower than that, as the documentation clearly states, IT WILL NOT WORK ----- ### "Guns beware" — 1.0/5 > **Jason** | *1 May 2025* | Recreational Facilities & Services | Recommendation rating: 0.0/10 > > **Pros**: Integrated well with our website Easy to use Mobile phone ready > > **Cons**: Kisi will price gouge you Dishonest company Riding cost with no added value > > Things were going well at first. Then they no longer honored our 3 year license and began charging us 5 times the original price because we are a fitness center. The businesses that helped build this company were punished for their loyalty ----- ### "Great system, terrible support" — 3.0/5 > **Tom** | *4 August 2025* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: It's a clever system - combining both card access with smart phone and online access. Powerful group management and integration with systems including OfficeRnD should make it a great product. > > **Cons**: Support and customer services is terrible. Having paid about £50,000 on hardware and having security issues affecting users last weeks, we've ended up paying thousands more for "enterprise support" with a dedicated phone number... It can still take over a week to resolve the simplest of issues, the dedicated phone number doesn't exist and everything is hard work. > > It's super cool - and on a good day, I love it\! But the overall experience is so painful, the risk that our security will simply not work - and we'll have no support for days, terrifying. Gutted that we're so invested now it would be very expensive to replace. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/147727/keyless-door-access?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/147727/keyless-door-access) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data