--- description: Get detailed information about Ciphr and how it can help you meet your business needs. Learn more about Ciphr price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ciphr Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [Ciphr](/software/147124/ciphr) # Ciphr Canonical: https://www.capterra.com.sg/software/147124/ciphr Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/147124/ciphr?page=2) > Integrated HRIS and payroll software that automates admin and strengthens compliance. Ideal for UK orgs with 200-2000 staff. > > Verdict: Rated **4.3/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ciphr? Ciphr's solutions are typically used by the HR, payroll, learning and recruitment teams within UK organisations, of all sectors, ranging from 200 to 2,000 employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 45 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ciphr - **Location**: Buckinghamshire, UK - **Founded**: 1982 ## Commercial Context - **Starting Price**: £7.00 - **Pricing model**: Per User - **Pricing Details**: Pricing is based on a per user per month model. Contact us for detailed pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - 360 Degree Feedback - Applicant Tracking - Application Management - Approval Process Control - Assessment Management - Asynchronous Learning - Attendance Tracking - Audit Trail - Background Screening - Benefits Dashboard - Benefits Management - Blended Learning - Built-in Course Authoring - Certification & Licensing - Compensation Management - Compliance Management - Employee Benefits Administration - Employee Database - Employee Management - Job Posting - Learner Portal - Learning Paths/Tracks - Leave Tracking - Mobile Learning - Multi-Currency - Onboarding - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Pipeline Management - Reporting & Statistics - Reporting/Analytics - Resume Storage - SCORM Compliance - Self Service Portal - Skills Tracking - Social Learning - Synchronous Learning - Tax Compliance - Tests/Assessments - Time & Attendance - Time Off Management - Timesheet Management - Workflow Management ## Integrations (17 total) - Broadbean - Experian Email Verification - LinkedIn Jobs - Microsoft Entra ID - Moodle - OurPeople - Payroll - ShopWorks - Totara Learn - Totem - Training Tracker - Twitter/X - Workday Peakon Employee Voice - hireful - iHasco ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.com.sg/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.com.sg/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.com.sg/directory/10025/benefits-administration/software) - [Leave Management Systems](https://www.capterra.com.sg/directory/31400/leave-management-system/software) - [Workforce Management Software](https://www.capterra.com.sg/directory/30210/workforce-management/software) - [Expense Report Software](https://www.capterra.com.sg/directory/30559/expense-report/software) ## Alternatives 1. [Paylocity](https://www.capterra.com.sg/software/86714/webpay) — 4.3/5 (1822 reviews) 2. [Rippling](https://www.capterra.com.sg/software/172127/rippling) — 4.9/5 (4614 reviews) 3. [BambooHR](https://www.capterra.com.sg/software/110968/bamboohr) — 4.6/5 (3108 reviews) 4. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5058 reviews) 5. [Paycor](https://www.capterra.com.sg/software/133745/paycor-perform) — 4.3/5 (3033 reviews) ## Reviews ### "Great all in one HR systems provision" — 5.0/5 > **Nick** | *21 November 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: They have an effective module for everything we need in one package, which just works much better than having 6 different systems as we did previously. Each of them has all the customisation options we need to make the system work really well for our processes. The new core UI makes it really easy to see everything in one place, and employees rarely need help finding what the need. The payroll integration works really well and saves us upkeeping two different sets of employment data. The bureau are really responsive and knowledgeable. > > **Cons**: The recruiters portal is hopefully next on the list for a UI refresh as it's a bit dated but it does everything we need. Self service of changing the email notifications is apparently coming which will be better for us to more frequently update them. > > We had a great implementation experience, and the customer service are responsive whenever we need anything. They engage us with upcoming improvements and everyone we speak to is genuinely nice. ----- ### "Excellent service" — 5.0/5 > **Ruth** | *13 February 2026* | Philanthropy | Recommendation rating: 9.0/10 > > **Pros**: The Customer Care team are always very supportive and timely in their response. Their new interface roll-out in 2025-26 was smooth and efficient, and we continue to appreciate their guidance articles which empowers the user to self-solve and learn rather than be dependent on the Ciphr team. > > **Cons**: Understanding the different Ciphr service packages and value for money is an interesting conversation in a charity context but nothing negative. > > We are impressed with the Ciphr system and we look forward to partnering with Ciphr team going forward. ----- ### "A much improved experience" — 4.0/5 > **Bob** | *16 December 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The LMS is a straightforward system to set up and use with a lot of features behind the scenes which can combine to make it a very powerful piece of software to use. The rules and learning plans allow to customisation of training plans by role or individual. However it can be a simple database of learning if required. The big plus for me is the API which links the databases from CIPHR HR direct to the LMS. Single sign on, no password resets, and automatic change of training plans when people change roles saves a massive amount of time. > > **Cons**: There are some small features that could be changed which would enhance the user experience. The badges are of little use as they are not transferable, ie: Open Badges, as is the case with other LMS's (Moodle, Tottara, etc). The league tables are of little use in modern day workplace. Customisation of colours beyond one base colour would make for a more enhance experiance as would being able to import your own icons for labels etc. Adding delegates to couses after the event and sorting of the delegate list would be useful as well. A "rule building" wizard would enhance the rules further. These are not show stoppers but would enhance the experience a lot further than we currently have. > > Initially there have been issues with customer support, however the change to the pods has improved things. However there is still the issue of 'dead air' on tickets that have been open a while. As was pointed out at the event, there will be things going on behind the scenes, but all we hear is silence. When we have big events such as the API shutting down then this is frustrating. Even if there is no news, an update to know we haven't slipped under the radar would be good ----- ### "Feedback from Henry Ford Academy" — 4.0/5 > **Olga** | *13 October 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: The Ciphr Learning Management System (LMS) offers the essential core functionality and flexibility required to create the learning environment we envisioned for our users. It also provides our dealer management team with the necessary reporting capabilities and tools to manage team training effectively. We've also noted recent improvements in the system update process and related communications. > > **Cons**: In the past, we faced difficulties with prolonged resolution times for system issues. Nevertheless, we now recognise that company-wide improvements have fostered more efficient concern resolution and established more robust processes for addressing system-related problems. > > Since its launch four years ago, the system's functionality has evolved considerably. During this period, the company has also undergone internal restructuring. Overall, we are pleased with our current relationships and the status of our contract. ----- ### "Adoption of Ciphr by Southern Hospice Group" — 4.0/5 > **Paul** | *4 September 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ciphr is generally easy to use and employee satisfaction for self-service features is high. We have found Ciphr to be flexible both from a system configuration perspective and the willingness of the team (consultants, technical support) to assist and help provide solutions to issues. > > **Cons**: There are a few areas which are either not well integrated, easy to use or well featured as we would like. In particular, Paylink configuration is complex, holiday entitlements are laborious to set up and Timesheet functionality is limited. > > SHG had very challenging timescales in which to implement the HR system and Ciphr were willing to work with us to help us achieve that goal. Ciphr have been easy to work with and the support and guidance through implementation has generally been very good. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/147124/ciphr?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/147124/ciphr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data