---
description: Get detailed information about ISL Light and how it can help you meet your business needs. Learn more about ISL Light price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ISL Light Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [ISL Light](/software/146892/isl-light)

# ISL Light

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> ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
> 
> Verdict: Rated **4.7/5** by 779 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ISL Light?

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments.  Strongest markets are Japan, Europe and US.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 779 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ISL Online
- **Location**: Ljubljana, Slovenia
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$34.90
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Cloud and on-premises Server License available. Priced per concurrent user. &#10;&#10;Contact ISL Online for detailed pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Annotations
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Dashboard
- Desktop/Browser Sharing
- Diagnostic Tools
- File Sharing
- File Transfer
- IT Asset Management
- IT Reporting
- Live Chat
- Mobile Access
- Mobile Screen Sharing
- Multi-Channel Communication
- Multiple Monitor Access
- Presenter Control Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Reporting/Analytics
- Screen Recording Software
- Screen Sharing
- Self Service Portal
- Service Level Agreement (SLA) Management
- Session Recording
- Third-Party Integrations
- Troubleshooting
- Unattended Access
- Video Chat
- Video Conferencing
- Workflow Management

## Integrations (12 total)

- Autotask PSA
- Avast Ultimate Business Security
- Barracuda RMM
- Bitrix24
- Devolutions Hub
- Freshdesk
- Freshservice
- Heimdal Remote Desktop
- LanScope Cat
- Microsoft Intune
- PDQ Connect
- Remote Desktop Manager

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Remote Support Software](https://www.capterra.com.sg/directory/30928/remote-support/software)

## Related Categories

- [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software)
- [Remote Support Software](https://www.capterra.com.sg/directory/30928/remote-support/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Screen Sharing Software](https://www.capterra.com.sg/directory/31738/screen-sharing/software)
- [Remote Work Software](https://www.capterra.com.sg/directory/31855/remote-work/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.com.sg/software/181775/zoho-assist) — 4.7/5 (1374 reviews)
2. [TeamViewer ONE](https://www.capterra.com.sg/software/122252/teamviewer) — 4.6/5 (11620 reviews)
3. [AnyDesk](https://www.capterra.com.sg/software/149595/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24046 reviews)
5. [Supremo Remote Desktop](https://www.capterra.com.sg/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Reviews

### "Very reliable program\!" — 5.0/5

> **Richard** | *31 July 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The stability of the program. No issues with administrator rights etcetera. It always works flawlesly.
> 
> **Cons**: That we tried other products from other vendors. Because we thougt it would be a good idea to test some other products. We shouldn't.

-----

### "ISL Light makes support easier" — 5.0/5

> **Andrej** | *16 September 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Remote access works with no hiccups and it works on multiple OS's. The mobile version works well too. Always on is really useful.
> 
> **Cons**: A bit of confusion with login as I have 2 accounts with the same email. Sometimes it scrambles the view when user has multiple monitors.
> 
> I use isl light at work on a daily basis. It's easy to use and easy to guide new users to receive support. It's easy to get connected and I love the feature to get admin privileges and the user just have to confirm it. Always-on function is really good as it provides a backup when VPN's or RDP have issues.

-----

### "ISL Light Delivers Exceptional Performance and Security" — 5.0/5

> **Gregor** | *6 January 2026* | Performing Arts | Recommendation rating: 10.0/10
> 
> **Pros**: I really appreciate how simple and intuitive ISL Light is to use. The connection process is fast and secure, and it works flawlessly across different platforms. The performance is excellent, even on slower networks, and the interface is clean and user-friendly. I also like the strong focus on security and privacy, which gives me confidence when working remotely. Overall, it’s a reliable and efficient tool for remote support.
> 
> **Cons**: There’s very little to dislike, but if I had to mention something, it would be that the advanced features can take a bit of time to discover for new users. A more guided onboarding or quick tips could make the experience even better.
> 
> ISL Light is an outstanding remote support solution. It combines ease of use, strong security, and excellent performance, making it a top choice for professionals who need reliable remote access.

-----

### "Reliable remote support solution that saves time for our IT team" — 5.0/5

> **Marko** | *11 September 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: The program provides all the functionalities that IT support needs for efficient remote work for our custumer support  (file transfer, screen sharing, system management, simple “run as” admin access, etc.). The system runs stably without interruptions. In addition, the price is excellent — more affordable than similar programs such as TV, which further increases the value of the solution. It supports both online and self-hosted installations, offering an extra advantage when choosing the deployment method. I can manage the server myself, giving me full control over all settings.
> 
> **Cons**: I really don’t have many complaints. I didn’t encounter any major problems or glitches.  It works satisfactorily even with weaker internet connections.
> 
> I have a very good experience with ISL Light. It is fast, reliable, and easy to use for both IT support and clients. I especially appreciate that it offers everything we need while being more cost-effective than similar solutions. The software truly simplifies remote support work and boosts productivity.

-----

### "Great lightweight tool that puts all the simple features in one place and removes the clutter you don't need often." — 5.0/5

> **Robert** | *17 September 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: ISL Light is a great alternative to using the web interface.  It removes a step and puts all the access that I need on a regular basis in one place.  There are extra options in the web interface but since they aren't used often, it's not needed.  This gives me a much simpler option and I am able to package the program and deploy through SCCM removing the need for admin rights to install.
> 
> **Cons**: This it nitpicky.  I would love to be able to alter the white background and use a custom background and not just change the image.  I would also like to be able to remove the computers tab for those that don't need that access.
> 
> From a user perspective, this is a very convenient tool that puts everything in one place.  It doesn't get buried amongst all the open browser tabs and makes it easy to find.  Setting permissions is a little cumbersome initially, but it's a very convenient tool to use once all that is set up.

-----

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## Links

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