Hubble Reviews

by insightsoftware

Average Ratings

  • Overall
    4.5 /5
  • Ease of Use
    4.5 /5
  • Customer Service
    4.7 /5

About Hubble

Hubble provides plug-and-play, end-user financial reporting and reconciliation for JD Edwards and Oracle E-Business Suite.

Learn more about Hubble

Showing 74 reviews

Zina G.
accounting manager
Transportation/Trucking/Railroad, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/11/2016

"Hubble will blow your mind!"

Comments: We've been using Hubble for 10+ years and loving it. It's a very powerful reporting and analytic's tool that saves us time and effort at moth's end, during the month and at audit time. Hubble is very user friendly, can start using it the minute it's implemented. The data is accurate and available very quickly. Integrity reports used to take us 20+ hours to run, had to do it overnight, but with Hubble we get our reports in minutes.
Can't say enough about the team behind the product. Customer service is excellent!

Pros: Power
Speed
Accuracy of data
Ease of use

Cons: nothing, it's really is a great product

Vendor Response

by insightsoftware.com on 03/11/2016

Thank you Zina for your mind-blowing review of Hubble! We are thrilled Hubble is there for you during audit time and that you're gaining access to your ERP data faster than previously imagined!

  • Reviewer Source 
  • Reviewed on 03/11/2016
John K.
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    3 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 26/10/2016

"What a waste"

Comments: I attend the conference for Hubble, get excited and buy the product without reading the specs and wow, instead of giving me my money back and saying we can't do that yet, your organization decides to waste over a year of each others time trying to get it to work. Today, Hubble installed the latest version; hopefully, this one will work properly. By the way, the Hubble timing out after a few minutes of inactivity is a horrible idea as not everyone uses the software continuously for several hours.
I can keep going and was going to make it short

Vendor Response

by insightsoftware.com on 01/11/2016

Thanks John for taking the time to review Hubble. We are truly sorry for the bumps you have experienced. It has always been our goal to strive not only for high customer satisfaction, but to provide a solution that helps drive business performance. We will continue to work with you to achieve both those goals and hope you are still willing to let us try and gain your confidence again in Hubble.

  • Reviewer Source 
  • Reviewed on 26/10/2016
Thomas L.
ERP Application Specialist
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 13/04/2016

"Love it, easy to use and quick access to vital data."

Comments: Easy to use and great end user tool. I wish the cost was lower (only con).

  • Reviewer Source 
  • Reviewed on 13/04/2016
Tahir A.
BSA Projects
Government Administration, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 03/11/2016

"BSA - ITS Projects"

Comments: I don't use the application but I have heard great feedback from finance. We recently switched our licensing model to include all modules which is great.

Vendor Response

by insightsoftware.com on 03/11/2016

Thanks Tahir for your review on Hubble! Sorry to hear you're not a Hubble User, but impressed that you still took the time to post what your colleagues are saying about our Hubble solution!

  • Reviewer Source 
  • Reviewed on 03/11/2016
Tim H.
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 26/10/2016

"ITW Polymers Adhesives NA"

Comments: I as the IT Manage am not the best at JDE and I was looking for something that could do reports without having to know all about JDE and Hubble fits that perfectly..

Vendor Response

by insightsoftware.com on 26/10/2016

Thank you Tim for talking the time to review Hubble. We are thrilled we're a perfect fit for ITW Polymers Adhesives!

  • Reviewer Source 
  • Reviewed on 26/10/2016
Nick A.
Project Accountant
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    Unrated
  • Customer Support
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 13/04/2016

"Reporting user 9+ months"

Comments: Pros- Easy to use, fast, intuitive. Cons- End user adaptation more difficult than expected. This is a great product. I have been using the reporting module for almost a year and I'm excited to see the it's continued use/roll out throughout our organization.

Vendor Response

by insightsoftware.com on 03/11/2016

Thank you Nick for your Hubble review! We are happy to hear you find the Hubble solution easy to use and intuitive.

  • Reviewer Source 
  • Reviewed on 13/04/2016
Julie R.
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 26/10/2016

"Hubble Review"

Comments: We have been using Insight Software since 2007. It has been a tremendous asset and enables us to drill down, prepare our f/s with ease and coconduct our research of outstanding items. We would be lost without it!

Vendor Response

by insightsoftware.com on 26/10/2016

Thank you Julie for your review of Hubble! We are so pleased to know Donlen Corporation has experienced tremendous success with our solution and we look forward to a long relationship!

  • Reviewer Source 
  • Reviewed on 26/10/2016
Talia F.
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 26/10/2016

"Hubble Up!"

Comments: Love Hubble! Great solution and easy to use. Would love to see more REM templates/functionality. The customer support is one of the best parts of purchasing Hubble.

Vendor Response

by insightsoftware.com on 26/10/2016

Thank you Talia for your Hubble Review! We plan to rollout a Discussions Forum for Real Estate through the Winner's Circle - our Customer Advocate Platform on November 1st and we look forward to your feedback there and making positive momentum on our Real Estate and Homebuilder offerings!

  • Reviewer Source 
  • Reviewed on 26/10/2016
Steve G.
Sr. Application Developer
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 13/04/2016

"Great End User Tool!"

Comments: Speaking from the perspective of an IT Support person, we love how our users can create their own reports and online queries to share with each other. We hear nothing but great accolades from them about their experience from using this tool to get the answers that they need to perform their jobs. We have finance people, from the Accounting Managers up to our CFO, who use this tool everyday with no help from IT. We also have our Payroll Manager who uses this product when the auditors call for detailed employee information and she loves the fact that she can give them what they need.

  • Reviewer Source 
  • Reviewed on 13/04/2016
Kristina M.
JDE Business Analyst
Oil & Energy
Used the Software for: 6-12 months
  • Overall Rating
    4.5 /5
  • Ease of Use
    4.5 /5
  • Features & Functionality
    4.5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/04/2016

"A unforgetable and worth while experience that will blow your mind!"

Pros: The product is amazing in the sense it brings back results in what feels lightening fast! Our customers love the fact that they are able to see their real life data in a blink of an eye and not having to call us to get reports that they are now able to run. The vendor themselves are not only friendly but quick at helping you solve an issue. They are also willing to go the extra step in their training sessions.

Cons: Its hard to say what I don't like about the product or vendor. They are always there to help when we have an issue and quick to fix it or find someone to get us to the solution.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/04/2016
Jesse C.
Senior Accountant
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/01/2018

"Great Product with Excellent Customer Service"

Pros: The product is great for the non-IT financial software user. When there are questions or issues, we receive A+ customer service from our account representative and others at Hubble.

Cons: We've had some Excel issues when using Hubble on Citrix but other than that we have had no major issues. When we did run into issues, Hubble was available to solve our problem.

  • Reviewer Source 
  • Reviewed on 15/01/2018
Maybelline S.
Corporate Accounting Manager
Chemicals, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/01/2018

"I've used Hubble for over 13 years and it's a great tool."

Comments: If we're talking about Hubble, it's a great pop in and get a quick answer tool to use. We can find virtually anything we need at a moment's notice.

Pros: It allows us to slice/dice our data into meaningful reports for various levels of audiences. We can do quick searches to arrive at answers that wouldn't otherwise be as accessible if solely relying on JDE.

Cons: Sometimes it's a bit slow and we've had some minor glitches that we've learned to work around. Other than that, it's a great tool.

  • Reviewer Source 
  • Reviewed on 11/01/2018
Verified Reviewer
Oracle Consultant
Utilities, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 10/01/2018

"Quick and Smart Reporting"

Pros: We moved from Discoverer to Hubble for E-business Suite HCM. There are many report which comes in-built and saved our time. Installation and training went very smooth. I like we could use existing packages and procedures in Designer template. If anytime we are in trouble, Support is always there to help. You do not have to log to EBS to run any reports, it is separate application and performance is high.

Cons: Contacting support for changing standard template which is bit of time consuming. Would like to have the facility to run from browser for Hubble standalone.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 10/01/2018
Andrew B.
Management Accountant
Civil Engineering, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/01/2018

"The ease with which we can set up reports, modify and publish them is fantastic."

Comments: Ease of use, speed in preparing and running reports.

Pros: The ability to combine data from multiple tables, put in our own calculations and groupings so we don't have to do this in Excel is fantastic. It has saved a lot of time for the reporting staff and has made our reporting a lot for flexible.
Being able to build and publish reports for others to use has saved our regional finance staff from having to manually combine multiple reports in Excel to get what they want.

Cons: When setting up a report and then making it available to someone who doesn't have a developer license (i.e. just a console or read-only license) we have to manually add all the report filters in again. It would be much easier if the developer filters appeared automatically and we could then just take out the filters the read-only users didn't need to change.

  • Reviewer Source 
  • Reviewed on 11/01/2018
Greg G.
Assistant Controller
Accounting, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/12/2016

"A great tool to extract the data you need from JD Edwards"

Comments: Working in the accounting department, I use Hubble on a daily basis for both standard reports and ad hoc queries. Hubble has saved me countless hours getting the data faster and in the format I need. Using the built-in calculations I can create reports with variance formulas which are dynamic, so I can easily switch between ledger types, periods, etc. and it just works. In addition, I can create hierarchies to summarize rows as I like. For example, you can group all your travel and entertainment accounts together in one summary line. There are many other useful features such as aging, time series, conditional formatting and more. Many of these can be shared so you only build it once. One of the best uses we have found is to create daily exception reports for data which is missing or wrong. Missing price on a sales order, wrong G/L class code, negative inventory quantities are just few which we use. The reports can be combined into a pack so you only have to open the pack and run it to produce all the contained reports. One of the best things about Hubble is that a user can do all of this and you do not have to depend on IT to write or change a report. Overall, Hubble has been the best tool to make our department more efficient with JD Edwards.

Pros: Ease of use and speed.

Vendor Response

by insightsoftware.com on 15/12/2016

Thank you Greg for you review of Hubble! So happy to hear Hubble is making your organization more efficient with JD Edwards!

  • Reviewer Source 
  • Reviewed on 15/12/2016
Bryan B.
IT & Operations Manager
Consumer Goods, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/08/2016

"Hubble Analytics"

Comments: Our Hubble experience has been top notch from installation, training, startup and support. We were an Insight Reporting customer with a business requirement for management dashboards and customer portal access. After we saw the product we were sold that this product would allow us to meet both requirements with minimal effort from startup, training and deployment. We are extremely pleased with the decision we made and it has allowed us to move from a reactive to a proactive business.

Pros: Very easy to use and even easier to train the end users on. We can typically complete an end user training session in less than an hour. The ability to present information using charts or graphs in an industry that is report or spreadsheet driven has been a real eye opener for our management, as well as our customers. In a matter of seconds they can quickly see information totaled or subtotaled and presented graphically in a number of ways that previously required custom reports or Excel output. As an early adopter we expected to run into a few things that didn't quite work as expected but these issues were addressed in a timely fashion. From the business perspective the product has exceeded our expectations and we have heard nothing but positive comments from our employees and customers who are using the product.

Cons: There is a slight overhead/impact to the Oracle database due to turning on logminer and CDC on the tables we are replicating but nothing significant.

  • Reviewer Source 
  • Reviewed on 23/08/2016
Alexandra E.
Chief Financial Officer
Automotive, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 15/03/2021

"Simple high-performance reports tailored to the user."

Comments: It is a product that has contributed a lot to the organization since it has arrived here and is in a favorite place due to its good performance, with which a good functioning of the different departments can be achieved taking into account the warehouse data, operations and customer service.

Pros: It is a product with good versatility which allows a fairly good capacity to add calculations and eliminate the need to export reports to Excel and then have to be processed again in other software, thus gaining speed in the execution and programming of formulas. However, if necessary, data can be sent to Excel to make more specific analyzes and thus achieve good results of compatibility with the different departments of the company.

Cons: There are some probelams in my par4ecer with the licenses and it would be good to be able to expand this system to cover what the organizations in general require as the case of each one and according to their own needs, apart from this it is an excellent product that generates good results and collaborations.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 15/03/2021
Kevin J.
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 13/04/2016

"Strong product - especially finance"

Comments: Extremely easy to use. QUick adopption, easy to identify and analyze issues and problems. Only con is high price of licensing.

  • Reviewer Source 
  • Reviewed on 13/04/2016
Rob C.
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 26/10/2016

"Information Leveraging Facilitator"

Comments: Insight is a fantastically flexible reporting tool that has enabled me to spend less time synthesizing data and more time analyzing it and sharing it with decision makers. My only wish is that Insight would develop a capital planning tool so that I can free our organization from the boat anchor we're currently stuck with.

Vendor Response

by insightsoftware.com on 26/10/2016

Thanks Rob for your review of Hubble! We are pleased to hear how Hubble is saving City of Prince George valuable time and provides the flexibility you need to make quick business decisions.

Hubble strives to remove "Boat Anchors" from organizational systems and processes, so we'll reach out to discuss how we can help City of Prince George move forward!

  • Reviewer Source 
  • Reviewed on 26/10/2016
James P.
Sr. Manager, IT
Pharmaceuticals, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 12/04/2016

"User friendly + great customer service"

Comments: We had an option to customize JDE reports vs obtaining Hubble reporting. We decided on Hubble reporting as it is so much easier and a lot more flexible than JDE could offer.

Pros: User friendly Great customer service

Cons: none that I can think of at this time

Vendor Response

by insightsoftware.com on 20/10/2016

Thank you for your review, James. You made the right choice! We really appreciate your support and hope you continue to find value in our performance management platform. As always, contact our wonderful customer service team if you experience any issues or concerns.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 12/04/2016
Angela A.
Website and sales support
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 04/09/2017

"Fun and informational"

Pros: There is a lot of good information and it's very easy to use. The fact that users can reach out to other users is somethingbthat can come in very handy.

Cons: Some of the challenges are repetative and feel lime you are answering the same things over and over.

Vendor Response

by insightsoftware.com on 05/09/2017

Thank you Angela for providing a review of Hubble's Winner's Circle - our customer advocacy platform! We are thrilled you are finding the experience of value to you and will work on making the challenges more diverse!

  • Reviewer Source 
  • Reviewed on 04/09/2017
Paul D.
VP of Purchasing
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 05/09/2017

"Excellent- Has really help us streamline our processes."

Pros: Easy of use is the number one item we like most about this software.. Hubble has allowed us more access to our data faster and quicker, with more detail then we have ever had.

Cons: My least favorite issues I have has nothing to do with Hubble but how as a company we have set up our users. We need more access. Working on that...

Vendor Response

by insightsoftware.com on 06/09/2017

Thank you Paul for your review of Hubble. We are excited to hear that your Hubble solution has helped you gain visibility to your data in a more timely manner! Please let me know if I can be of assistance in getting you more user licenses!

  • Reviewer Source 
  • Reviewed on 05/09/2017
Verified Reviewer
Sales Manager, Passive Fire Protection
Glass, Ceramics & Concrete
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/01/2018

"Intuitive, Elegant and Thorough"

Comments: real time data mining and intuitive reporting

Pros: It allows me to data mine real time and make effective business decisions based on the best data available.

Cons: It does so much, it takes a long time to learn all of the ins and outs. Having a mentor allowed me to get up to speed much faster.

  • Reviewer Source 
  • Reviewed on 11/01/2018
Zina G.
Accounting Manager
201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/08/2016

"Hubble is a stress reducer!"

Comments: Data that used to take days to get and assemble into presentable form we get in seconds with Hubble. Data is accurate and reliable. Software is very user friendly and customer service is top notch!

Pros: Easy to use, very flexable. Templates are great, but I can also customize my reports any way I need without much time and/or effort.

Cons: None

  • Reviewer Source 
  • Reviewed on 05/08/2016
Susan G.
Director of General Accounting
Consumer Goods, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/08/2016

"Speeds up Closing and Flexible Too!"

Comments: I use this software so much for month end analysis and any ad hoc reporting or analysis I need, I don't know how I ever managed without it. Instead of spending time dumping data, I can focus my efforts on the analysis, where I can add real value.

Pros: It is flexible. I have not come across a request for information/analysis that I have not been able to extract and complete using the Hubble software.

Cons: Not specifically about the software, but the fact our company has not purchased more modules for us to utilize. As an add-on tool, it takes a separate task for audit review. So we are limited in the ability to use it in more areas, since it would require a separate audit review.

  • Reviewer Source 
  • Reviewed on 25/08/2016