--- description: Get detailed information about dualmon and how it can help you meet your business needs. Learn more about dualmon price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.com.sg/software/145125/dualmon-remote-access Page: 1 / 12\ Next: [Next page](https://www.capterra.com.sg/software/145125/dualmon-remote-access?page=2) > A secure web-based solution for on-demand remote support and remote access. Connect from anywhere, unlimited users and deployments. > > Verdict: Rated **4.9/5** by 279 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses dualmon? Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 279 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: dualmon - **Location**: San Diego, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Chat/Messaging - Collaboration Tools - Diagnostic Tools - File Sharing - File Transfer - Mobile Access - Multiple Monitor Access - Real-Time Chat - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Screen Recording Software - Screen Sharing - Session Recording - Troubleshooting - Unattended Access ## Integrations (2 total) - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Remote Support Software](https://www.capterra.com.sg/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.com.sg/directory/30928/remote-support/software) - [Remote Desktop Software](https://www.capterra.com.sg/directory/31955/remote-desktop/software) ## Alternatives 1. [Zoho Assist](https://www.capterra.com.sg/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [TeamViewer ONE](https://www.capterra.com.sg/software/122252/teamviewer) — 4.6/5 (11620 reviews) 3. [AnyDesk](https://www.capterra.com.sg/software/149595/anydesk) — 4.6/5 (1781 reviews) 4. [RemotePC](https://www.capterra.com.sg/software/173304/remotepc) — 4.7/5 (583 reviews) 5. [GoToMyPC](https://www.capterra.com.sg/software/193062/gotomypc) — 4.8/5 (586 reviews) ## Reviews ### "Strong Value for IT Teams" — 5.0/5 > **John** | *26 December 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: We’ve been using Dualmon for over a year now, and it has consistently impressed. The platform is noticeably easier to use than other remote‑access solutions we’ve worked with in the past, with a clean interface and straightforward setup that makes daily use effortless. On top of that, Dualmon is very competitive in pricing, offering strong value without sacrificing reliability or features. It’s been a solid, dependable tool for workflows, and we're glad we made the switch > > **Cons**: One area that could be improved is the clarity of the toggles at the top of the viewer. They work well once you understand them, but clearer labeling or more intuitive icons would make the interface even easier for new users. > > I also really appreciated how easy it was to add members of my team for remote access. The process is straightforward and saves a lot of time compared to other tools I’ve used, making team collaboration much simpler. ----- ### "Simple and Easy to Use" — 4.0/5 > **Giovanni** | *6 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I love Dualmon's pricing and affordability, and how easy it is to use their software. > > **Cons**: It could offer more diagnostic information and bulk installation. I use it in conjunction with Atera. ----- ### "works great, very affordable" — 5.0/5 > **Michael** | *8 January 2026* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: easy to use and very reliable and much more affordable than most competitors. I cant recall ever having a problem with it, just login and connect to your system. has just about every feature you would need, i highly recommend dualmon > > **Cons**: I really cant think of any negatives for the product as i already said it just works as expected, and i cant think af any downtime ever, so its also very reliable ----- ### "Dualmon 30 users" — 5.0/5 > **James** | *29 October 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Dual mon is easy to use, any of my users can all use it without needing any training or supervision > > **Cons**: There aren’t any cons for any of my users or me, Dual mon does what we need to do. . > > We use this to remote to PC's for working on them and fixing issues, we have one person who works from home using it, she prefers it over the vpn setup. ----- ### "Obviously my Favorite and don't want to change." — 5.0/5 > **Shawna** | *25 July 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: The Ease of access for me and my team, the cost, and also security. . > > **Cons**: I would like to be able to turn on a computer remotely, but I know that isn't possible in any situation--nor should it be. > > I have really loved it. It is the one peice of my tech stack that I am not constantly trying to change for improvements. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.com.sg/software/145125/dualmon-remote-access?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/145125/dualmon-remote-access) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data