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About Squarespace

Squarespace offers an all-in-one Commerce platform that gives you everything you need to run your business and sell online.

Learn more about Squarespace

Pros:

Easy to deploy and integrates (albeit not seamlessly) with GoDaddy, where we were previously hosting our website. Excellent customer service.

Cons:

In my personal opinion, I think SS is lost with its minimalist phyloshopy and streamlined way of doing things.

Squarespace ratings

Average score

Ease of Use
4.4
Customer Service
4.4
Features
4.3
Value for Money
4.3

Likelihood to recommend

8.3/10

Squarespace has an overall rating of 4.6 out 5 stars based on 3,101 user reviews on Capterra.

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Filter reviews (3,101)

Jose
Jose
Salesman - Engineer in US
Verified LinkedIn User
Industrial Automation, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Website Building Using Squarespace

5.0 last month New

Comments: My overall experience with Squarespace has been positive in terms of productivity, cost and variance. I enjoy being able to create many different forms of websites catered to specific business needs and appreciate that there are existing templates.

Pros:

What I like most about Squarespace is how easy and quickly it allows the user to create a website with all of the templates available for specific business needs. I also love the analytics available.

Cons:

What I like least about Squarespace is the Artificial Intelligence. It could definitely be improved upon in terms of creativity.

Jenna
Life Coach and Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Look no further than Squarespace to elevate your business!

5.0 2 weeks ago New

Pros:

The amount of professionalism this added to my business for the minimal cost is unparallel. It elevated my branding in a way I did not think was possible without hiring professionals. I could use a template and not feel like I had to compromise my creativity and vision which was a huge concern of mine. If anything, it enhanced both and made me so proud to present/promote my business.

Cons:

Only con would be that it does not offer a free plan like the competitors do.

Jarrad
Director in Australia
Farming, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Save yourself don’t do squarespace

1.0 last month New

Comments: Disgusting . I would not recommend these morons to anyone

Pros:

Nothing. They have absolutely no support, a response from them via email takes forever. They lie, they don’t have 24/7 support They take money from your account with no permission or explanation, even if you pay your yearly subscription in full

Cons:

They take money from your account with no permission, even if you pay your subscription in full, they have no phone number to call, their support is non existent, they claim to have a 24/7 chat which is a lie, I’ve had many issues with them and it takes forever to get a response via email.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great tool for STARTING a business

4.0 4 weeks ago New

Comments: Overall, Squarespace is a great way to start a business and integrate a simple web site at an affordable price. Depending on business growth and complexities related to products, coupons, etc. this can become a challenge for an advanced user/business.

Pros:

Squarespace is an easy setup and provides simple ways to begin collecting payments from customers. The building of a basic web site is quick for a beginner with simple tools in the UI for making update a breeze.

Cons:

Once a business grows and wants to build more complex functionality with their web site, Squarespace begins to become much more challenging. The limitations provided by having a simple UI for basic users then hinders advanced users to grow their site and continue using the platform.

Nicole
Owner in US
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very happy

5.0 2 months ago

Comments: Overall I am very happy with Squarespace and would recommend it to a friend.

Pros:

User friendly, clean layouts, professional looking without having to be a web design expert.

Cons:

The setup can be time consuming but that is to be expected.

Rob
Founder in UK
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great product for e-commerce businesses

5.0 4 weeks ago New

Comments: I use this for a few of my business interests and find it very useful.

Pros:

Ease of use, quick setup and comprehensive for e-commerce businesses.

Cons:

Cost of use, it’s not the cheapest option.

Meghan
Owner in US
Mental Health Care, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Easy to use!

5.0 3 weeks ago New

Comments: Very positive! While I wish there was a live person I could call about domain related questions, I have really appreciated how easy it is to build the site.

Pros:

I love how easy it is to use. I have never created websites, and now I feel like I have the basic skills to do it!

Cons:

Domains are a little confusing, and I can't find a good customer service phone number for them.

Kristina
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

An easy way to create and maintain a website

5.0 last month New

Comments: Very good. A little intimidating to change up to this but it was so easy to figure out.

Pros:

Ease of use. When I have to change up my website it takes very little time.

Cons:

Honestly that I don’t use it before Wordpress. Wordpress is way more complicated.

Lenecca
Owner in US
Retail, Self Employed
Used the Software for: 1+ year
Reviewer Source

I love square space

5.0 2 months ago New

Comments: I use square space for my online business
I own a boutique so it is very convenient for me.

Pros:

I love square space especially for small businesses. Easy access for payment processing

Cons:

I have not had any problems with square space. So far so good.

Lois
Lois
Copywriter in Cyprus
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

What's the point in squarespace?

1.0 last month New

Comments: Overall I can see no circumstance in which Squarespace would be a product I'd recommend, given the quality of their competitors and their absolutely useless support and limited functionality.

Pros:

It's easy to use for newbies, as it's built for total novices.

Cons:

It's glitchy, slow loading, the support is non-existent. Total waste of time really.

Joshua
Office Administrator in US
Religious Institutions, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Squarespace gives you web-designer results even if you don't happen to be one.

5.0 5 years ago

Comments: Overall, I love this product. Everything just works, all the time. No patches, no updates. Easy, easy, easy. And when I made the switch, the actual initial setup of the site took less than a day. Granted the copy was all mostly written, and I was largely just copying and pasting. But still--the whole website was user-ready in a day.

Pros:

Squarespace gives a fantastic user experience at every step of the process. Setup is a snap, site design and layout are easy, with a click-and-drag graphical menu system that makes it easy to visualize the overall structure of the site. Page design is super easy, with drag and drop modules that provide a wide range of functionalities. And there is an integrated store and payment system powered by Stripe. I also love the code block module -- this has been super helpful in beginning to integrate our directory functionality into the website. If you know some HTML, this can be a big plus in adding features. The responsiveness is nearly flawless and (almost always) looks exactly the way I want it to, no matter what device I'm using.

Cons:

Squarespace does not provide a native file serving solution. Our organization needs to provide documents, forms, and announcements to members. I have created a workaround using Google Drive and a hyperlinked index page on the site, but if I were not already able to use Google Apps script, the maintenance of this index page would be cumbersome. There is also no member-forum type module offered by Squarespace. Again, there are workarounds for this, but it would be nice to have a native solution. Also, the Squarespace calendar module does not integrate with Google Calendar. Once again, I have found a workaround for this using an <iframe> in an HTML code block, but it would be nice if there were native Google Calendar integration offered by Squarespace.

Jane
Jane
Owner and Big Kahuna in US
Verified LinkedIn User
Publishing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great design, great features, great support

5.0 5 years ago

Comments: I was first introduced to Squarespace when I hired someone to design the website for my business, and he showed me how to make changes myself. From there I started to play with it and ended up creating simple websites for several clients, many of whom were then able to take over their own upkeep and maintenance. And in the three years I've been working with Squarespace sites, the features and support have only improved. I also love that they're very attuned to what's trending in graphic design, so their templates never look dated.

Pros:

The aesthetic. Squarespace's design templates are fresh, current, and appealing to begin with, which provides a lot of options for customization.

Cons:

It's not the most intuitive interface ever, but that said, they provide outstanding how-to articles and videos and infinitely patient customer support, so it's not hard to figure out how to do what you want to do, even if you have no coding experience.

Kim
Owner in US
Writing & Editing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Top quality website and easy to create!

5.0 5 years ago

Comments: So far all my experiences are incredible! They get back to me right away whenever I have a question or issue. Fast to resolve.

Pros:

Top quality website! Very easy to create a professional looking website all by myself. The templates are wonderful and suitable for all different types of programs. Absolutely love it!

Cons:

The monthly subscription program is pricey but a less expensive option then what I've used before.

Alyssa
Founder & Creative Director in US
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Squarespace is my favorite web design platform as a boutique web designer

5.0 4 years ago

Comments: I love Squarespace. I've been using it for over 3 years and have been able to quickly produce several websites with it. I'm a little disappointed by how much Squarespace is limited on design, but the tradeoff is worth it with how easy their platform integrates e-commerce, email marketing, scheduling, and inventory management all-in-one.

Pros:

Squarespace is clean, sophisticated, modern, easy to use, and has built-in features such as domain purchasing, email marketing, scheduling, and e-commerce that make it easy to run a business. With Squarespace, I can trust that my clients will be able to manage their website 100% by themselves once I finish designing it for them. With other platforms (like Wordpress), I cannot guarantee the same. I also like how transparent Squarespace's pricing and plans are. It's so easy to upgrade or downgrade as your needs change. In Squarespace, I can design a high-quality website extremely fast and share the draft with my clients easily.

Cons:

Squarespace is the least flexible of all the web design platforms that I work with in terms of design customization. There are a lot of different types of widgets and ways to display content that simply aren't available on Squarespace because the platform limits what you can change in the design (probably to prevent websites from turning out bad). I've also noticed that Squarespace websites typically load slower than some of the websites I've built on other platforms like Webflow and Duda.

Anne
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy and Elegant

5.0 4 years ago

Comments: I love SquareSpace. I would really need to be wowed to switch to another company. This has everything I want (not just need) to create a great first impression

Pros:

I love how simple it is to create the aesthetic I want to share with the public. The customer support team was so helpful whenever I met a snag in implementation. That hardly ever happened though, because it is so straightforward to create my own website with gorgeous content thanks to SquareSpace and their templates

Cons:

There have been a few times where links have broken on my website and it has been challenging to get them reinstated.

Atharva
Founder in India
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Squarespace: Best and fast website builder

3.0 2 years ago

Comments: If you are a beginner and want to build a website as quickly as possible without any prior knowledge, then you can go with Squarespace. But, if you are willing to invest some time to learn about website development, then nothing is better than WordPress.

Pros:

Squarespace is a good option for beginners who want to build a website without any prior web development knowledge. They provides lots templates to design the website, which are mobile-friendly. First you need to select one among 100+ templates and start buliding your website with it's easy website builder. You can easy sell products in Squarespace and track product orders from the dashboard. It also has a Financial dashboard to track earnings. And ff you have any concerns about using Squarespace, you can contact customer service at any time.

Cons:

Squarespace sites are not good in search engine optimization, making it difficult to rank them on the first page of Google. Limited software and service can be integrated with Squarespace. It is also quite tough to migrate from Squarespace to another website development platform.

Mike
Delivery Driver in South Africa
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Squarespace Review by Mike Tonga

5.0 2 years ago

Comments: Although there have been some cons towards Squarespace, my overall experience has been great. One of the best features of the software, is its price. Unlike other software programs that require loads of money to start off or to go premium, Squarespace provides a suitable price that all small businesses can manage. The websites that can be made from this software look great if made correctly and function as any website would.

Pros:

One of the main things I liked about this was its user-friendly interface, which made it easier to make the website. Another would be the wide variety of templates offered.

Cons:

The only disadvantage of this software is the lack of customizability given to the creator of the website. You can only customize the templates preset rows. Plus the fact that it cannot autosave, but will suggest you to manually save after changes.

Benjamin
Benjamin
Photographer in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A powerful website building solution

4.0 last year

Comments: Squarespace has been a strong tool for my photography business. It's allowed me to easily create and update a portfolio website. While there are some customization limits I've been happy with Squarespace overall for years;

Pros:

Squarespace offers great design templates, a user-friendly interface, and buit-in, reliable features. Gone are the days of dealing with plugins, updates and other headaches that come with some other tools.

Cons:

I've run into some customization limitations, their update to the most current version was far from seamless, requiring customers to rebuild their sites rather than be upgradeable. There are cheaper options out there for sure as well.

Ben
Creative and Communications Director in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

I couldn't be happier with Squarespace as a web-building platform

5.0 7 months ago

Comments: This platform was a winner from the start. I had done trials of a few other builders, and I caught on to this one the fastest. It's extremely intuitive, and they have tons of beautiful virtually plug-and-play templates that anyone can use to make a stunning website.

Pros:

Squarespace is so easy to use. Although having a design background helps, you don't have to have one to understand and use this platform. Having said that, it's also an incredibly powerful tool, with comprehensive features.

Cons:

As I have found with any website-building tool, there always seem to be a handful of features that seem like no brainers, but aren't offered. I found this to be the case when I wanted a scrolling carousel of images. But, there are always work arounds, and although it was a bit more work, I figured out how to use the tools offered to get close to my desired result.

Verified Reviewer
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best option for Small Businesses that aren't IT savvy

5.0 6 years ago

Comments: If you are a small business or a startup trying to get a professional web presence, or an existing company with a horrible website, don't believe the limitations of a decade ago and "pro" web developers and companies that create websites for you for a large sum of money with continuing maintenance costs. Website development sites like Squarespace allow for any moderately computer literate individual to create amazing looking professional websites and professional emails with little hassle. You don't need an IT department or a website developer, and honestly, your site will look better than many I've had created by corporate webdevs. The trick is that sites like Squarespace use templates that you choose and customize with your own content. The con is, while there are tons of options in templates, what you see is what you get and you can really only customize content and minor aesthetics like font, pages, color schemes, pictures, etc. However, the templates are gorgeous and modern designed sites that will make your website look cutting edge.
I've used several competitors, and while Wix is probably my next favorite due to customization, Squarespace is leagues better than any other site developer I've used, including Weebly, Wordpress, GoDaddy, Wix, etc. It is just so simple and the templates, while probably the least customization, are the prettiest ones available that add a professional touch you can't replicate in something like Wix. No IT, no problem.

Pros:

Ease of use is unparalleled. Templates are aesthetically unmatched by competitors- it's not even close. The ability to switch between templates whenever you want is amazing. Very professional feel to website with seamless G Suite integration. Cost is very competitive. Mobile optimized websites are lightyears beyond GoDaddy and Wix.

Cons:

The templates are amazing, and there are a lot of choices, but if you don't like the options, you are stuck with what they have. Customizing is very limited within the Template framework, unlike Wix. In order to be glitch-free and mobile optimized, the templates have very little customization.

Laura
Photographer in US
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great website usage, and overall easeability for someone who doesn't know how to code

5.0 5 years ago

Comments: Overall, I will be a lifetime user of Squarespace. It has catapulted my wedding photography business into the next level, allowed me to optimize my site with unique keywords and SEO search terms that put it at the top of the Google search for wedding photographers in my area, and the analytics section of the site is really helpful to see where my traffic is coming from on my site and how I can drive more traffic to my site. Again, as someone who knows hardly anything about SEO, it has made me an SEO wizard and has revolutionized my wedding photography business!

Pros:

I love the fact that there are so many templates that you can choose from to make your website exactly the way that you want it to. I also love the fact that the templates are so easy to use, especially for someone like me who doesn't like or really know how to code!

Cons:

What I dislike is that there are certain templates that do not allow you to customize as easily, or at all, as some of the other templates. I found that I have to really search how to change things within each template and then decide from there if it is a template that I want to use. It was trial and error to discover that not all templates have fully customizable features and I wish that they all were fully customizable to make it even easier to use.

Kyla
Owner/Designer in US
Apparel & Fashion, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easily Create an Ever-Beautiful Website

5.0 8 years ago

Comments: I have been using Squarespace for my e-commerce business for a few years now and love it! Squarespace sites are easy to create and update, while always remaining beautiful. I have used other drag-and-drop website building software in the past and even though the layouts looked right when I was editing, once I viewed them live and on different devices, there were always problems. With Squarespace's platform, my site always looks exactly the way I expect it to.
I recently added the e-commerce component to my site and while it doesn't have a ton of features, like other sites, it works perfectly for what I need. Some templates are better suited for e-commerce, so if that's what you're looking for, make sure to look into which ones those are.
Squarespace websites are also automatically optimized for search engines! Last year I took an SEO course to improve traffic to my website and a bunch of the suggestions involved manually updating parts of my site every few months so that search engines would continue to find my site. When I inquired with Squarespace about how to go about this, they let me know that their platform already does this for my site automatically--yay! I also discovered a variety of other SEO features that are built into every Squarespace site, so you don't have to worry about updating or even knowing about much of it--it's all done for you!
While Squarespace doesn't offer customer service by phone, they are timely with responding to inquiries via email and their robust online knowledge base has answered many of my questions in just a few minutes. They also offer a chat feature Mon-Fri.
Finally, one of the reasons I decided to switch to Squarespace was for integrations, like MailChimp--they make it easy to connect with my customers and streamline collecting their information. They also just added an integration with PayPal for checkout, which I can already tell has made purchases easier for my customers.
Overall, I am extremely happy with Squarespace and look forward to discovering, even more, features!

Pros:

Ease of use Beautiful designs Great customer service Affordable useful integrations (PayPal, MailChimp, etc) built-in SEO constantly updating and adding more features

Cons:

e-commerce platform has minimal features No customer service phone support Some features are only available on a limited number of templates

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Nice software, but fragile and randomly freezes or glitches

4.0 3 years ago

Comments: Overall it’s a pretty good experience. Although there are glitches and times when it simply freezes for no apparent reason . This can be infuriating, especially after writing a lot of content, and it will not save or update the text (we pay for the gigablast fastest business internet our ISP sells). Sometimes it will save an old draft, not the current one, this makes me want to scream. Sometimes it will delete things I don’t want it to accidentally I’m not sure what the problem is, there needs to be a general undo button. Something that can protect you if the website is glitching or acting nuts..

Pros:

The stylish look of the fonts and web design. The styles look professional enough, the competitors looked too childlike or complicated to setup. I also like that you can do most of the editing from the app, not just the laptop.

Cons:

What concerns me about this software, is the lack of ownership over all the work put into the website. Software companies these days are becoming political and illogical at times. Although my team and company doesn’t deal with anything political like that, it’s in the back of our mind’s that eventually we will need to break off from Squarespace because they have too much power over our website and servers. All it takes is one new CEO who is ‘Woke’ or a Twitter tweet with no accountability or responsibility, to blow up and a company’s online presence can be severely compromised. Like I said what we do is not even controversial, but We have seen from other marketing firms, weird issues like that concerning square space and competitors. So as time goes on and we become more profitable, the goal is to eventually break away from Square space over lack of control over our own website and servers.

Angelica
University Intern in Ecuador
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Discover the Power of Squarespace: Simplify Your Website Creation Process

5.0 last year

Comments: During my internship in the pharmaceutical product development and research department at the University, I had the opportunity to utilize Squarespace for creating a website to showcase our research projects and findings. The platform's intuitive interface and pre-designed templates made it easy to create an attractive and functional website without the need for extensive coding. Squarespace's integrated blogging tools allowed us to share our research updates effectively, while the e-commerce features enabled us to sell educational materials related to our projects. The responsive design ensured that our website looked great on various devices, enhancing the user experience. Overall, Squarespace provided us with a user-friendly solution to showcase our research in a professional and visually appealing manner.

Pros:

Squarespace offers numerous advantages for website creation. Its intuitive drag-and-drop interface allows users to effortlessly design and customize visually stunning websites without the need for coding knowledge. The platform provides a wide range of modern and responsive templates that adapt seamlessly to different devices, ensuring a consistent user experience. The built-in features, such as e-commerce capabilities, blogging tools, and SEO optimization, make it a comprehensive solution for businesses and individuals. Squarespace also provides reliable hosting, security, and customer support, ensuring a hassle-free website management experience. Overall, Squarespace empowers users to create professional and visually appealing websites with ease

Cons:

While Squarespace offers many benefits, it does have a few limitations. The customization options, while extensive, may not provide the same level of flexibility as coding a website from scratch. Users looking for highly intricate and complex designs may find the platform somewhat limiting. Additionally, some advanced functionalities may require third-party integrations or additional coding, which may not be suitable for users without technical expertise. Lastly, the pricing plans can be relatively higher compared to other website builders, which may be a drawback for budget-conscious individuals or small businesses.

Verified Reviewer
Verified LinkedIn User
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Extremely easy to use but expensive

4.0 4 years ago

Pros:

1) We can easily select the fonts and colors of the site from the side menu so that when you select the h1 or h2 it directly applies that heading structure and design. 2) Very clean. By this I meant to say that every option is properly differentiated and well defined. 3) The easy integration of the site with Google Drive creating a google sheet is very much appreciated. 4) The website is by default responsive and that is really helpful when you are just starting out building a website. 5) I have never ran into a problem where I need to get contacted with the customer care as the options on the site are pretty much self explanatory. 6) There are no pop ups or any things that distracts you while creating the website. 7) I have started learning the website building when there was some offer to use the premium feature for 15 days. I thought that after 15 days I will leave the site and will check out another website building services but I stuck to this site after that as the ease of use is too good and the features are easy to understand. 8) There are no hidden charges unless you yourself purchase any add on premium services and everything goes smooth.

Cons:

1) There is not smart alignment feature in this website building engine. 2) The price of the basic website is too much in comparison of the other website building engines. 3) Here one needs to have the structure ready before hand designing the website as it goes step by step as changing the site fonts and color will be challenging if not decided earlier. 4) The premium email with the G-Suite feature is too expensive then other service providers. Also the advanced analytics are not provided in the personal plan.