---
description: Get detailed information about Hapana and how it can help you meet your business needs. Learn more about Hapana price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hapana Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Fitness Software](/directory/30910/fitness/software) > [Hapana](/software/143341/hapana)

# Hapana

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> Next generation software for multi site boutique fitness businesses designed to elevate engagement and fuel growth.
> 
> Verdict: Rated **4.4/5** by 96 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hapana?

Multisite boutique fitness businesses that need detailed scheduling, payment facilitation, member management, staff management, fitness tracking and deep analytics and reporting.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 96 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hapana
- **Location**: Sydney, Australia
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$285.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Australia, Canada, Hong Kong SAR China, Indonesia, Malaysia, Mexico, New Zealand, Philippines, Singapore, Thailand, United Kingdom, United States

## Features

- Activity Tracking
- Application Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Billing & Invoicing
- Calendar Management
- Class Management
- Class Scheduling
- Client Management
- Client Portal
- Communication Management
- Contract/License Management
- Customizable Templates
- Dues Management
- Electronic Payments
- Email Marketing
- Employee Management
- Event Management
- Exercise Library
- Fitness Assessments
- For Gyms
- For Yoga/Pilates Studios
- Marketing Automation
- Member Communication
- Member Database
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile App
- Online Booking
- Online Payments
- Online Registration
- Payment Processing
- Point of Sale (POS)
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting & Statistics
- Staff Management
- Team Management
- Third-Party Integrations
- Visitor Management
- Website Management

## Integrations (7 total)

- ActiveCampaign
- GetResponse
- Google Calendar
- Mailchimp
- QuickBooks Online Advanced
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fitness Software](https://www.capterra.com.sg/directory/30910/fitness/software)

## Related Categories

- [Membership Management Software](https://www.capterra.com.sg/directory/20045/membership-management/software)
- [Club Management Software](https://www.capterra.com.sg/directory/30215/club-management/software)
- [Yoga Studio Software](https://www.capterra.com.sg/directory/30755/yoga-studio/software)
- [Pilates Studio Software](https://www.capterra.com.sg/directory/30966/pilates-studio/software)
- [Fitness Software](https://www.capterra.com.sg/directory/30910/fitness/software)

## Alternatives

1. [LegitFit](https://www.capterra.com.sg/software/190526/legitfit) — 4.9/5 (225 reviews)
2. [Wodify](https://www.capterra.com.sg/software/159663/wodify) — 4.5/5 (154 reviews)
3. [Kilo](https://www.capterra.com.sg/software/1052073/kilo) — 5.0/5 (70 reviews)
4. [ClubRight](https://www.capterra.com.sg/software/160550/club-right) — 4.8/5 (182 reviews)
5. [Mindbody](https://www.capterra.com.sg/software/40229/mindbody) — 4.0/5 (2982 reviews)

## Reviews

### "Amazing after sales service" — 4.0/5

> **Nicole** | *5 December 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I am extremely impressed with the after sales support from Hapana, particularly their team member \[sensitive content hidden\]. She has always been very helpful and quick with her responses and it has helped us with onboarding of new team members tremendously
> 
> **Cons**: there are some small functionality "issues" but I'm pleased to see Hapana has all of these things we want in the pipeline and working towards them
> 
> Great\! It's been a pleasure working with the team at Hapana

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### "Hapana Client Success & Implementation Team - Outstanding support that directly contributed to a major commercial win." — 5.0/5

> **Kimon** | *13 January 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Outstanding support that directly contributed to a major commercial win. Highly responsive, knowledgeable, and proactive team that felt like true partners throughout.
> 
> **Cons**: No material downsides experienced; support exceeded expectations across the engagement. Everything is great\!
> 
> The Hapana team provided exceptional support throughout our engagement. Their responsiveness, clear communication, and deep understanding of our needs made a complex process feel seamless.&#10;&#10;A real credit to Hapana. Please pass on my thanks and congratulations to everyone involved — this is best-in-class client experience.&#10;Most importantly, their partnership played a critical role in helping us secure a great commercial outcome. The team went beyond what was expected, acted with urgency when it mattered, and consistently demonstrated a genuine commitment to our success.

-----

### "Hapana = Customer Support Legends" — 5.0/5

> **Allie** | *2 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The onboarding and migration process was great\! Easy and quick with their teams. On top of that, the customer support mechanism they have in place has helped our businesses stay educated, supported and they actively work to take our needs into consideration when looking for their next improvements
> 
> **Cons**: Their all in one pricing can be difficult if you have other established vendors - but if you take advantage of their entire suite, the performance of their entire system is great
> 
> its been great. I work with their customer support team on a regular basis and the care and attentiveness they have is like none other in the space. If anything, they have built a team of leaders who respect and trust their customers needs.

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### "Regrettably in contract" — 1.0/5

> **Aidan** | *25 March 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Rich in marketing data (but this is also due to them using a whitelabelled version of Go High Level).
> 
> **Cons**: Horrible onboarding experience. Layered fees that are not clearly disclosed on signing. Slow loading time and lack of intuitiveness of the software UI.
> 
> Grim is the only word I can use to describe my experience. Had I been able to use the program before signing, I would not have signed on.

-----

### "Game Changer" — 5.0/5

> **Amanda** | *25 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Hapana is the ease of use and accessibility—everything from scheduling to membership management is intuitive and streamlined, which saves us time every day. On top of that, the personal support has been outstanding. Our account manager, \[sensitive content hidden\], is always available, incredibly helpful, and truly feels like part of our team. Having that level of support makes a huge difference.
> 
> **Cons**: There was a bit of a manual work at the very beginning as we migrated from a software we were with for over 10 years, but the training and support made the transition smooth and manageable.
> 
> Hapana has been an absolute game-changer for our business. The ease of use is outstanding. Our team was up and running quickly thanks to intuitive features and excellent onboarding and training resources.&#10;&#10;A huge shoutout to our account manager, \[sensitive content hidden\], who has been incredibly helpful and always reachable whenever we have a question or need support. Her responsiveness and knowledge have made our experience with Hapana even better.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/143341/hapana)

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