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About Scoro

Scoro is an end-to-end work management solution that enables you to control your entire workflow in one place.

Learn more about Scoro

Pros:

It's not just a time tracker; it also helps with budgeting, marketing, invoicing, and most importantly, negotiating quotes with clients and colleagues.

Cons:

The custom PDF template module for Quotes, Purchase Orders and Invoices is quite limited.

Scoro ratings

Average score

Ease of Use
4.4
Customer Service
4.5
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.5/ 10

Scoro has an overall rating of <span class="">4.6</span> out 5 stars based on <span class="">238</span> user reviews on Capterra.

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Filter reviews (238)

Arthur
Arthur
Product Development in US
Verified LinkedIn User
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Excellent easy-to-use tool for managing projects and tasks.

5.0 last year

Comments: We are as of now concentrating on time administration ventures, I have found the Scoro dashboard simple to utilize and explore, the visual format is accommodating to induce an outline of my errands for the day, week or month, I moreover appreciate being able to see what deadlines they are drawing closer so you'll be able arrange in like manner.

Pros:

It's a terrific tool for managers who need to be organized and on top of their game, arrange work between personnel, and provides an all-in-one solution for enterprises of any size. Scoro makes it simple to get the information you need quickly and effectively, and a plethora of performance indicators are available to monitor how each employee is performing in relation to their unique tasks. Scoro's project management features are superior, and the constant stream of system updates has proven beneficial. Scoro's adaptability is ideal for our purposes, as we've customized its setup to reflect our unique project delivery methodology, and it has all the features we sought but couldn't find elsewhere.

Cons:

It might be difficult to trust the email settings; it may appear that the message was sent but was not received. Minor issues remain in the program, such as the inability to attach individuals to the CRM; even simple operations like calendar synchronization might occasionally fail.

Jessica
Jessica
Game Programmer in US
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Superb billing and reminders system

4.0 2 years ago

Comments: Scoro has made it much simpler for me to review past quotations and projects. It's also useful for keeping tabs on endeavors that require more than just a to-do list entry.

Pros:

Finding previously-quoted material is a breeze, which is really useful. Sharing an agenda is also useful since it helps people avoid accidentally scheduling meetings at the same time. Finally, it's fantastic that you can integrate with calendars like Google Calendar.

Cons:

Clearly, Scoro is having some problems. Inefficient searching for quotations or projects can significantly delay your job. There are also occasional problems, such as the top bar disappearing or the updated calendar not appearing until you refresh the page.

Nick
Projektmanager in Germany
Design, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Worst Managementtool for Projects

1.0 2 years ago

Comments: Bad

Pros:

Nothing. Scoro makes working very confusing and unintuitive.

Cons:

Everything. Scoro is by far the worst application I have used in twenty years of management experience. Scoro is uncredibly antiintuitive a extremely confusing for most of the team members. Even you extensively study this programm for several months, it still has a lot of hidden weird problems. The user interface is really bad and not understandable. The whole app design is complete crap.

Scoro Response

2 years ago

Hi Nick, Thank you for taking the time to share your feedback. We are very sorry to hear that you have not been having a good experience with Scoro but appreciate you sharing your insight with us. We are always happy to hear the ways in which we can improve at Scoro. As such, we hope you'd be open to a call at your convenience to walk through the specifics of the challenges you are facing & hear your ideas on what would make Scoro a more valuable & user friendly system. We would happily review your current workflows and configurations to identify any areas for potential optimization too and we may even be able to solve some of the problems you have been experiencing. Thanks Team Scoro

Raghuraman
Raghuraman
Senior Professional services engineer in India
Verified LinkedIn User
Security & Investigations, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Scoro makes my day to day job easier

5.0 last year

Comments: It helps me keep track of my meetings and document the summary of the meeting.

Pros:

Outlook calendar sync feature and API integration

Cons:

Reports need to be improved and make it more user friendly

Sandeep
Business Development Associate in India
E-Learning, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A profoundly clear tool with perfect highlights and add-ons for rearranging work

4.0 2 years ago

Comments: The Scoro program could be an incredible arrangement for overseeing your trade and errands at the same time. I can way better oversee my day-by-day work and keep track of the time I spend on different ventures and assignments much appreciated it. Each worker in my association has got to data almost client administration, counting when and what was examined with clients, deals made, up-and-coming plans, etc. Furthermore, Scoro makes it simpler to make in-depth reports and track the costs and budgets for our ventures.

Pros:

Scoro's hierarchical structure is its finest include. The assignment administration device is the foremost valuable since it permits you to rapidly and proficiently sort out your calendar with time inputs. The numerous components are all coherently related to one another and basic to utilize. Working with it is pleasant since everything can be seen outwardly and moved almost. Furthermore, Scoro's CRM device makes it straightforward to get to client data at any time and from any area. Our capacity to communicate and screen our time productivity is enormously supported by the association of our ventures and the capacity to follow time-to-person subtasks interior the extent.

Cons:

On an errand card on my taskboard, I would need to be able to show data from a venture. I would need to have extra sorts of trigger coordinates with Zapier. The framework is additionally not user-friendly since it requires clients to explore a few layers of the board in arrange to achieve certain exercises. As of late, a few of my colleagues have complained about issues and challenges. Interior the stage, notice occasions are activated. Finally but not slightest, there ought to be a implies to keep track of or enter venture turning points.

Biji
Business Development Manager in India
Outsourcing/Offshoring, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

An user-friendly, feature-rich project planning, and management system

4.0 2 years ago

Comments: More user-friendly than our ancient framework, additionally the Scoro team is very supportive and made the exchange moderately easy. I was able to right away see how numerous hours I had planned, which made a difference in me cutting down on additional time as well. It's moreover accommodating for overseeing ventures that take up more space than a clear to-do list can. The administration may at the same time screen KPIs and reports that guarantee everything is working fiscally and productively.

Pros:

For anyone who wishes to oversee clients, ventures, and groups, this stage includes a part of supportive devices. The capacity to break up an expansive work into littler ones and spread it out over a few days is what I appreciate best almost the time passages. To create it indeed way better, they have moreover reliably upgraded it and included highlights and integrative. Our desires have been outperformed. I frequently work on an assortment of ventures and exercises, and Scoro's visual association of them truly helps in making a difference by keeping up my consideration when and where it is required.

Cons:

The arrangement in which Scoro presents the tasks—beginning with the ancient one and progressing to unused ones—can be a small confounding at times. There are other issues as well, such as the best bar vanishing or your calendar not reflecting your changes until you reload. Indeed in spite of the fact that we have numerous assets that do not require people to be partnered with them, we are always constrained to do so.

Carmen
Carmen
Project Engineer in US
Verified LinkedIn User
Pharmaceuticals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great tool for quoting, project management and evaluation.

5.0 2 years ago

Comments: We are fixing difficulties with the extension; Scoro will be a terrific tool for growth; now that we can interface with Jira, which was previously a challenge for the team, we can construct projects faster. Scoro is an excellent application for workflow management, tracking progress, and communicating difficulties or missing tasks. We are juggling 25+ active projects at the same time with limited resources and tight timeframes, and Scoro helps our Project Managers to properly track progress. Quotes were inconsistent, and Scoro gave us with a methodology and framework to help us.

Pros:

The user interface is excellent, it is simple to work with the team, and there are several connectors that can be linked using Zapier. The interface's simplicity and intuitiveness make it simple to create and manage tasks, time tracking, feedback, and attaching tasks to projects, creating a wonderful workflow view for the entire team. Scoro is system-oriented and adaptable; we chose to have complete onboarding assistance since it fit our operation. This forced us to think in terms of systems, which enabled us to find methods to enhance efficiency. Recent enhancements, such as the Gannt chart, give easy-to-understand performance data.

Cons:

Task builds/gantt chart view is a little hard, dependencies don't function very well, and there appear to be a few problems to sort out. When we introduced Scoro to our staff, they did not have an established CRM or PM system, thus the learning curve was extremely steep. The monthly fee is considerable, and a stronger incentive scheme may be implemented; adding additional customers should reflect the marginal cost.

Ana Paula
Ana Paula
Environmental Services in Peru
Verified LinkedIn User
Environmental Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

A complete and creative CRM

4.0 last year

Comments: It has a unique design that makes it very attractive to me in particular, it makes me work more comfortably.

Pros:

The best thing is that it allows you to have all the necessary information, sales, contacts, inventory and others in one place. It also has a lot of integrations such as Google Calendar that allows a greater and faster coupling.

Cons:

The price is a bit high when compared to similar CRMs, however it also offers more complete features that could compensate.

Ezéchiel
Ezéchiel
Agent in Benin
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Avis scoro

5.0 last year

Comments: It's a good project management software that I highly recommend. But you have to include contact synchronization.

Pros:

Wow what an awesome app!!!.It has all the features a business needs to grow.

Cons:

After using it frequently, I had a bit of a problem with contacts not syncing. Otherwise everything is fine with this software.

Laura M
Laura M
Systems Engineer in US
Verified LinkedIn User
Medical Devices, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Ideal for project management, time tracking and billing.

5.0 2 years ago

Comments: Scoro could be a fantastic device for development; Presently that ready to associated with Jira, which was already a challenge for the group, able to construct ventures more rapidly. Scoro Dashboard and detailing device offer assistance us track deals group KPIs and keep track of open venture downtime. Also, the capacity to screen workflow and issue receipts and solicitations for fruitful leads and bargains puts you in full control. We had a part of inconvenience talking to Bookkeeping approximately what had been invoiced, so this has made a difference near that crevice by permitting all divisions to see what has been invoiced. Scoro has been a phenomenal time following apparatus for each extend I've worked on with my group, it too incorporates a rundown of solicitations and cost recommendations. Utilizing Scoro as our CRM and venture administration arrangement in lieu of numerous stages, we presently have a firm understanding of the productivity of individuals and parts at the extend level.

Pros:

The UI is amazing, the group is simple to work with, and there are a few connectors that can be connected through Zapier, Scoro is as of now broadly respected as one of the finest assignment administration and extend administration apparatuses, and it has truly made a difference me. Made a difference organize and screen open and completed ventures, as well as plan to-do lists. I like how simple it is to form ventures and how errand bundles can offer assistance minimize extend creation time, I moreover appreciate how simple it is to oversee Ventures, Errands, Cites and Charging all in one put. The venture administration capabilities are amazing and the development in framework updates has been truly advantageous. Scoro customization works incredible for us; we have been able to alter numerous of the factors to way better suit the way we oversee ventures.

Cons:

In spite of the fact that exceptionally customizable, the framework cannot be changed to the degree we need since a few of the dropdown records are default settings. It would be decent to be able to erase a assignment from a extend without having to go back to the venture you were working on within the to begin with put. There are other features we had to search for in Scoro that we think would have been self-evident from the begin, the Gantt chart/task manifestations see for case is very troublesome. Conditions are ineffectual, there appear to be some bugs to be settled, client bolster can be moderate to reply to progressing concerns or inquiries.

Robert
Director in US
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

We found our home!

5.0 4 years ago

Comments: My experience has been outstanding. My entire work life is in Scoro.

Pros:

Our experience with Scoro to keep team members connected and up-to-date has been exceptional. With a brief learning curve on learning how to use the software, we were up and running in a week. Also, all of the integrations that Scoro allows saves time and increases production.

Cons:

My hope is that one-day Scoro can integrate with Gmail.

ana
ana
Sales associate in US
Verified LinkedIn User
Financial Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

The definitive solution for business management is efficient and complete.

5.0 last year

Comments: It is very good because I can get a more complete view of the performance of my business in minutes, which has helped me make informed and strategic decisions.

Pros:

I like their project planning to time tracking and team collaboration, the quoting and billing process is great.

Cons:

The truth is that I find that the initial configuration process can be a bit complex, especially if you do not have previous experience in project management.

Marta
PPC Specialist in UK
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Work Management Solution

5.0 2 years ago

Pros:

Scoro allows me to allocate non-billable and billable work and manage tasks and meetings. Time can be tracked in real time and everything could be planned and scheduled. The Detail Reporting gives me an overview of individual workloads and the Planner could show potential overbookings.

Cons:

Integration w/ Google Calendar. Sometimes it's not easy to manage all my events from both calendars.

Alberto
Performance Media Executive in Italy
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Review

5.0 2 years ago

Comments: Scoro helps me to better organize my day to day tasks

Pros:

The most impactful feature is the task management, with the possibility to easily organize your planner with time entries

Cons:

I miss the presence of a checklist in tasksAlso, I find the planner difficult to consult, but I solved this issue by using this chrome extensions [sensitive content hidden]

Abdullah
Software engineer in India
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

All-In-One Solution for Effective Team Management

4.0 2 years ago

Pros:

Scoro provides a centralized platform for managing all aspects of a business, from project management to financial reporting, making it easy to get a complete overview of operations.

Cons:

Cost: Scoro can be on the pricier side compared to other project management tools, making it less accessible for small businesses or those with limited budgets.

Verified Reviewer
Verified LinkedIn User
Commercial Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Scoro review

4.0 2 years ago

Comments: Overall it has been pretty good although the current scoro development pipeline scope is a bit out of what we would expect

Pros:

That it is very user friendly and easy to learn

Cons:

That it lacks some features which are necessary for medium to large companies

Shaida
Paid media strategist in Canada
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easier process by integrating multiple tools in one

4.0 2 years ago

Comments: overall, once you get more familiar with the platform, it makes you save time in your day-to-day tasks and follow-up

Pros:

connected to Google calendar which allows me to populate my timesheets very quickly you can plan your projects tasks to see how occupied you will be easy follow-up for invoicing global view of projects which helps me better manage them everything is custom

Cons:

a lot of different views and metrics - can be overwelming certain features are not available yet for project planning and calendar synch which can limit your planning

Verified Reviewer
Verified LinkedIn User
Packaging & Containers, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very good project management program

4.0 4 years ago

Comments: Managemnt of the projects is easy.
All data in one system.

Pros:

Very good overview of the projects. All data easily accessible and tracable.

Cons:

I have been writeing about disturbingly small (number) filelds several times - no reaction.

Craig
Operations Manager in UK
Oil & Energy, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

EPSCO Ltd

5.0 3 years ago

Comments: We have found this easy to set up, easy to get comfortable with using, adaptable in most ways we need to use and has given us freedom to work remotely on a common package.

Pros:

The most important features for our use has been the ability to have quotations and projects built in one central location under a common template. This gives consistency and easy access for all staff without having to know where items are stored on a central server. Ability to create products and servers which leads to consistency in the text provided in quotations. Have replaced estimated income documents with Scoro's Pipeline function.

Cons:

Inability to separate out lines of a quote so that income from a certain line can be in our pipeline on one month and another in the next. We have a lot of clients who we quote one single quote but the lines of the quote are completed over a period. For invoicing this is not an issue but for estimating income only the total appears in the close by date month.

Danush
Professional Services in India
Computer & Network Security, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Scoro has more potential

4.0 2 years ago

Pros:

The scalability and ease of project management make Scoro a fantastic tool. It helps keep track of the total time consumed on each activity and the one-stop option to create both task and project makes it more convenient to use.

Cons:

The permissions in Scoro could be improved. Most of the minute options like changing the status of the Project, changing a few custom fields, etc. are restricted to the administrator level of access and do not have the opportunity to delegate to other non-administrative members.The custom fields could have more types, for example, have the option to select multiple options from a dropdown menu so that we can feed information about the type of Operating Systems a customer uses in an array or a list.

John
John
CEO in UK
Verified LinkedIn User
Renewables & Environment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Scoro - Business management Software

5.0 6 years ago

Comments: Syzygy has used Scoro to manage our workflow, CRM and billing for a couple of years now. We found them after two painful and unsuccessful experiences with software that promised the earth but just did not have the flexibility to be able to adapt to what we and having tried two other platforms wasting time and money. The onboarding experience and the service provided since we have been using it has been brilliant throughout - there are real people at the end of the phone or on skype that go above an beyond to help us fully utilise their software. This is so unusual in this industry which is a shame in one sense, but a great USP for Scoro

Pros:

The flexibility to be able to adapt the platform in a huge variety of ways to work for us - as opposed to us having to 'fit' into someone else's system. Also the integrations with Xero, which works very well and Mail Chimp. The way that Scoro gives us a single platform to manage CRM, billing, work flow tracking and management is brilliant.

Cons:

This is being picky, and with Scoro's regular updates I see this is in the pipeline, but developing Gantt Charting would be really helpful.

Verified Reviewer
Verified LinkedIn User
Defense & Space, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Learning an getting effective with Scoro takes time - but eventually, it will pay off!

4.0 6 years ago

Comments: Good overview of the project together with project members, how they are performing, how much time has spent, all the relevant documents in one place etc. Basically, it will give the user a very good overview what is going on and how much time it takes.

Pros:

The best thing about Scoro is the detailness. Sometimes, administrative time spent in Scoro will take a lot of time, but on the other hand, it will gather together all the necessary elements of the project that are needed to evaluate the process. It is a great tool for managing the team by giving tasks. Very cool feature is the smart e-mail that will keep the important information outsourced from the company mailbox - also, You can simply connect the e-mails to certain projects so You will have all essential parts of the project in one bucket.

Cons:

It is a bit tricky to learn the software quickly. Also, there are some obstructive steps e.g. automation of filling the form blanks takes a lot of time.

Margit
client manager in Estonia
Accounting, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy menu, easy to use

5.0 6 years ago

Comments: Reminds me of the priority tasks in my day's work today

Pros:

The software is easy to use because it is logical and easy. The software is color-rich and contains enough information. The software can transfer tasks to other members of the organization. The software can create tasks that are beautifully in sight and you will not forget to deal with them in a few moments or days. The calendar is very convenient because you can mark your reminders in days or years. The software reminds you of the tasks and reminders that you entered in the calendar. The software will quickly find the customer from its database. The software reminds you if someone has a birthday party in the organization. The software leaves the client with all the information that has happened to him. I like this software.

Cons:

The software does not show the content of the contract. It does not indicate which equipment is a contract with the client, does not show the latest transactions and does not show the valuation and the terms of the contract. Does not show customer balance. The filtration system is a bit complicated or not enough to teach us. For me, filtering is difficult. If you mark Make Task done, you will have to create a new reminder for yourself - it disturbs that there will be additional movement for me in this regard. The most disappointing is the fact that you do not see the contents of the agreement.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Scoro - simple, but good. Simply good!

4.0 6 years ago

Comments: Overall I think that Scoro is quite a good option to use as an everyday sales and CRM tool. It's simple enough for even those not really familiar with computers and programs. On the other hand it has possibilities to get the job not only done but done well.

Pros:

+ easy to use + really good overview about companies, offers, contacts etc + possible to add bookmarks (making the program quick and comfortable to use) + possible to personalize program (front page view, client list view etc)

Cons:

- too many updates!!! sometimes I think there's a guy working in Scoro who has to make up an update no matter what. find him something else to do :)

Erkki
Marketing Manager in Estonia
Architecture & Planning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

More than just a time management

4.0 4 years ago

Comments: It is great that it is web-based - possible to connect from any device and location.
Great tool for company and people management. Next step could be expanding with accounting software, to get rid of doubleing the invoices etc.

Pros:

Scoro collects all info together and makes easy to create reports and get overview. For special needs it is easy to customize and export data for eternal analysis or viewing (pdf , xls etc)

Cons:

The UI of Scoro could also be customizable (like colors, font sizes etc). The sync with other calendars is complicated. In some stages the filling with information is too time consuming and complicated