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About NiceJob

NiceJob is the easiest way to generate reviews and build a reputation that your customers can rely on.

Learn more about NiceJob

Pros:

The ease of set it and forget it. I've had ZERO issues once it was integrated with my CRM/scheduling app.

Cons:

But would be willing to leave a review on our site.

NiceJob ratings

Average score

Ease of Use
4.9
Customer Service
4.9
Features
4.8
Value for Money
4.8

Likelihood to recommend

9.5/10

NiceJob has an overall rating of 4.9 out 5 stars based on 193 user reviews on Capterra.

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Share your experiences with other software buyers.

Filter reviews (193)

Cecilia
Cecilia
Data Analyst in Kenya
Verified LinkedIn User
Research, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

NiceJob Review - Best Review Management Software

5.0 last year

Comments: We were using the tool with review management. It was reliable and meets all the business requirements and needs.

Pros:

What I like about the tool is easy to use and integrates perfectly and seamless with third party application. It helps in both marketing and Review management.

Cons:

The only challenge was that we were unable to handle review on yelp. Otherwise everything else about the tool is outstanding.

MICHAEL
MICHAEL
Owner/Partner in US
Verified LinkedIn User
Facilities Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best reputation management platform for small businesses

5.0 6 years ago

Comments: Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.

Pros:

It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.

Cons:

The web app when interacting with the device on mobile has been slow/buggy.

Verified Reviewer
Verified LinkedIn User
Law Practice
Used the Software for: 1-5 months
Reviewer Source

Growing Platform, Needs Improvement

3.0 6 years ago

Pros:

NiceJob is easy to use out of the box. It's great for businesses that are starting out and getting their feet wet at collecting and managing reviews.

Cons:

NiceJob integrates with very few sites for leaving reviews. It does not integrate with sites for specialty businesses (e.g., legal, financial, real estate, etc.). Thus, it is limited for use by general, small businesses.

NiceJob Response

6 years ago

Thanks for the review, we really appreciate feedback, and love hearing that you found it easy to use! We're integrating with several new specialty review channels in the medical and legal fields in the coming months, and just released an integration with Zillow! Please let us know if there are any specific sites that you'd love to see integrated and we'll do our best to have them added to our roadmap.

MICHAEL
MICHAEL
Owner/Partner in US
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

From 20 to 130 reviews in just a few months! And our social media marketing had never looked better.

5.0 6 years ago

Comments: It has changed our SEM, SEO and reputation for the better. We're getting client and prospect engagement on social media through the automated posts and regularly get compliments on our high level of communication.

Pros:

The software guides our clients thorough what some feel is the arduous task of leaving a positive review. It helps remind them if they wanted to leave a review and then shows then the review sites that they already use.

Cons:

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.

NiceJob Response

6 years ago

Love hearing results like that! It's been great working with you Michael, thanks for sharing!

Jennica
Jennica
Owner in Canada
Verified LinkedIn User
Individual & Family Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Beautiful, professional, custom website with integrated review software

5.0 4 years ago

Comments: I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.

Pros:

I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost. The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.

Cons:

I'd love it if there was a eCommerce option available that integrated with the website. Other than that, I've had no issues.

Jim
Jim
Owner in US
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Well designed, effective, great product & service

5.0 4 years ago

Comments: Obtaining reviews from customers has always been a challenge. We would get them when the customer had the impulse to do so but otherwise we were not regularly getting this objective feedback from customers. This product has virtually eliminated that challenge.

Pros:

Setup quickly Integrated with my existing software (Housecall Pro)

Cons:

I look forward to more related products. This product is very targeted on a specific function and does an excellent job. I only wish they had even more tools to help my business , I have that much faith in their ability to execute.

Ben
Ben
Electrical Contractor in US
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Software run by a Great Team!

5.0 6 years ago

Comments: I am overal very pleased with them. Even when there was a problem, their management team quickly took it upon themselves to correct it. They really stand behind their product and it clearly shows. I am so happy that I invested in their review management software and their website design product. (Nicejob Convert)

Pros:

Amazing review management software. Easy to use, very customizable, their convert website product brings results.

Cons:

Their Zapier integrations can have faults.

NiceJob Response

6 years ago

Thanks Ben! And such a pleasure working with you as well.

Mary
Mary
CEO in US
Verified LinkedIn User
Individual & Family Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Effective - I've seen great results

5.0 3 years ago

Pros:

The workflow is wonderful. Once contacts are uploaded, NiceJob takes it from there. I'm able to customize the messages that are sent to customers. I can hand-select customers I'd like to ask to review us. When sharing reviews on social media, I'm able to attach a relevant photo. Reviews over a certain number of stars (I choose how many) are shared automatically on social media accounts that I choose.

Cons:

It doesn't work with Mindbody Online (yet). I need to upload a .csv file regularly, then click "invite" to get the ball rolling. When posting reviews on LinkedIn, the only option is to post to my personal profile rather than the company page. This may be a LinkedIn thing rather than a NiceJob thing.

Doug
Doug
Business Owner in US
Verified LinkedIn User
Environmental Services
Used the Software for: Not provided
Reviewer Source

Probably one of the easiest programs I've set up for business and that actually works.

5.0 7 years ago

Pros:

The fact that this actually works and works well is huge. With so many tech companies out there, it's hard to choose. With NiceJob I've received about 10 reviews within a few days! This was only during the free trial. The paid version integrates with my dispatch software and will automatically work once jobs are complete! Saves time and makes money all at the same time! Excellent ROI!

NiceJob Response

7 years ago

Thanks for the great review Doug! Love hearing feedback from our customers, and if you love how effective NIceJob is now, wait till you see what we have coming!

Eddie
Eddie
CFO in US
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Nice Job

5.0 4 years ago

Comments: Very satisfied with the product.

Pros:

We use the program integrated with another software. The additional layer is seamless and works behind the scenes to gather reviews for us. It's beyond ease of use, we literally get to forget about it and it still gathers reviews for us.

Cons:

No real cons about the software, satisfied user.

Waleed
Accounter in Egypt
Accounting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

I liked my NiceJob experience

5.0 last year

Comments: My experience with Nice Job was positive. I found the app easy to use and helpful in finding jobs.

Pros:

The thing I liked most about Nice Job is the variety of jobs available. The app offers a wide range of jobs in various fields and sectors, making it a good choice for job seekers of all levels and experience. In addition, the application provides advanced features to help users find suitable jobs.

Cons:

The thing I liked least about Nice Job is the accuracy of the information. Sometimes, information in job offers is inaccurate or out of date.

Ami
Owner in Canada
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing! Amazing! Amazing!

5.0 4 years ago

Comments: I cannot say enough good things about NiceJob. Since implementing, our business has grown so much. We moved to the top of Google Reviews and business has exploded. It's so easy to use and actually builds business. We started with 3 google reviews and in a year have over 100. Most importantly though is how amazing the customer service is. During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going. Wow. So incredible. We love Nicejob so much and cannot say enough good things. Highly, highly recommend the investment.

Pros:

Easy to use Customer service Automatically does all the work for you Clients love it

Cons:

Cannot think of anything. Its an amazing product and we haven't had any issues.

Terry
Owner in US
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Take Your Business to the Next Level

5.0 3 years ago

Comments: Nicejob has made automating the review process so easy. Since joining Nicejob our reivews have jumped from 18 to over 400. The integration with our CRM made it an easy process.

Pros:

Ease of use. Great customer service . Automation and time saving

Cons:

I have no complaints or Cons with Nicejob.

Nate
Owner in US
Individual & Family Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best company period

5.0 6 years ago

Comments: Honestly the quickest and most diligent company I have yet to work with

Pros:

I haven’t worked with a better software company, they say will they will do them over deliver. Seo value - incredible Website - converting over 5x what it did previously Reviews - coming in almost 15x more frequently now. They are worth 10x what they charge, I will continue to be an advocate FOREVER!

Cons:

Nothing, threw say what they will do and then over deliver

NiceJob Response

6 years ago

Thanks Nate! Thats some pretty great results, so excited to hear that! And thanks again for taking the time to share your experience, its really appreciated.

Eric
Owner in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very effective

4.0 4 years ago

Pros:

I like how many reviews we’ve received since signing up

Cons:

The dashboard is a little confusing but I really don’t spend much time in there

Shawn
Window cleaner in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great SEO and company display!

4.0 8 years ago

Comments: We have used Hatch for the last few years to show off our cleaning company to potential customers. We have had nothing but success in attracting a steady flow of new business. Also sharing our latest projects on social media is easy with Hatchs features. We really do feel we are getting full value for our investment with Hatch.

Pros:

Display and easy to add new projects. We are getting great SEO and ranking is great.

Cons:

Accessing videos and uploading could be better.

NiceJob Response

8 years ago

Thanks Shawn! Great feedback, and we'll work on making the videos and uploading easier...love to get your next review up to all 5 stars!

Carl
Owner in US
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Nicejob has helped my business gain a ton of reviews

5.0 3 years ago

Comments: It has been great working with nicejob in every aspect!

Pros:

Nice job took us from a 4.8 rating with 30 reviews up to 120 with a 4.9 and that is only google!

Cons:

None, I dont have any complaints exept that I had to fill this section out lol.

Jeremiah
Owner in US
Consumer Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best review software on the market

5.0 6 years ago

Comments: We met company representative the ICE Expo and signed up for the free trial of NiceJob. We gained so many new reviews from the trial that it was a no brainer for us to continue using the software.

Pros:

Ease of use, price, and RESULTS! Nicejob delivers the results they promise.

Cons:

Nothing really. It has helped our online reputation tremendously.

NiceJob Response

6 years ago

Love hearing about those results Jeremiah! That makes our day, and keep up the great customer service, your reviews are awesome!

Colby
Owner in US
Construction, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Best money spent each month

5.0 6 years ago

Comments: Great to work with.

Pros:

This is by far the best money I spend each month. I went from 2 google reviews that I had to beg for to 50 in about 6 weeks. As a result my SEO has naturally ranked much higher and my phone rings nonstop all day. Plus my customers trust us before they even call us because all of the reviews have been so positive.

Cons:

My only complaint is that they do not make it easy to call them. You have to communicate with them through a web portal. That can be annoying.

NiceJob Response

6 years ago

Thanks for the great review Colby! Going from 2 to 50 in 6 weeks is pretty awesome, well done! Improving our phone support response times is something we're working on as well, we're implementing a cloud call center to help us handle that better. We're looking forward to getting you from 50 to 500 now!

Daniel
President in US
Construction, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great platform for review automation

5.0 2 years ago

Comments: Great experience

Pros:

We use it in sync with jobber the process is all automated

Cons:

Accurate lead tracking. I think the insights need a little bit more work

Marty
President in US
Consumer Goods, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

[SENSITIVE CONTENT HIDDEN] and staff Top Notch

5.0 4 years ago

Comments: The people of nice job especially [SENSITIVE CONTENT HIDDEN] have been awesome.

Pros:

EFFECTIVE. Simply effective. Beat investment I’ve ever made.

Cons:

Like to have a better dashboard more analytics.

Phillip
Owner in US
Used the Software for: 1-5 months
Reviewer Source

Excellent response time!

5.0 7 years ago

Pros:

NiceJob is synced with my CRM and makes asking for reviews a breeze! Being able to access everything via iPhone app is a plus as well.

Cons:

This is only the second day using NiceJob. I did set up a test on myself and noticed the message that was text to my phone did not highlight my google link for easy 1 touch redirect to leave a review. I feel like this needs to be addressed to make it simple for my customers to leave a review.

NiceJob Response

7 years ago

Thanks Phillip, thanks for the great review and excited to be working with you! We've also reached out to you via our support channel to get details on the Google experience you mentioned. NiceJob automatically detects if your customer is logged into Google, and if they are directs them straight there, essentially a 0 touch redirect!

Arie
Owner in US
Facilities Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

This is a Great marketing platform

5.0 8 years ago

Comments: My old website cost nearly $ and then a monthly fee to have SEO and it did not look as good as my NiceJob site and barely produced any inbound customer requests. I've had the NiceJob marketing platform for about 2 years now and from day one it blew the doors off my old site as far as customer leads, it looks 10 times more professional and it also makes staying on top of social media almost effortless. To say that I am Super Impressed would be an understatement. I highly recommend the NiceJob marketing platform.

NiceJob Response

8 years ago

Thanks Arie for the awesome review! Love hearing feedback like that, and can't wait to keep working with you to grow your company even more!

Dane
Owner-Operator in US
Consumer Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The best Review software i've ever used!

5.0 3 years ago

Comments: I first used the trial version and I must admit I was a bit apprehensive about it. But after having a video call and seeing how the product works I was onboard! Most of the other softwares would give the customer the nudge to write a review just then and there when the job is done. That is good because thats the time when the customers are most happy, but people lead busy lives and sometimes things happen right after we leave and then... they forget to write a review! With nicejob's follow up system, it helps to capture those reviews and that is what I love the most!

Pros:

I love the fact that it gives customers gentle nudges throughout the course of about 2 weeks.

Cons:

None that I can think of at the moment..

Melinda
Manager in US
Consumer Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Nice job

5.0 2 years ago

Comments: Automating the review request

Pros:

It automatically sends the reviews to the different sites of our choosing and we do not have to get them dine manually

Cons:

There was no cons for us we loved it. If there is any cons the pros outweighs it