About Quickbooks Online
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime.
Everything is easy to use, the bank integration feature is super helpful, and I can do it on any computer that has internet.
When you first start using the app it can be irritating and tricky.
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Filter reviews (6,227)
Irene
Alternatives Considered:
Excellent online software
Comments: I am very happy with this product. I use it for bookkeeping and my accountant reviews my entries at regular intervals.
Pros:
It is easy to use and you can't do anything wrong. I am using this program for 4-5 years and never had any technical issues. Reporting is straightforward and I can see my financial situation at any time.
Cons:
I am a happy QuickBooks user and have nothing negative to report.
Jessica
Accounting for a business is a breeze with Quickbooks
Comments: It has a wide range of features that are helpful for small businesses, thus it meets their needs. The manufacturer's assistance is supplemented by a large user community and base of installations. The system can be used effectively even by infrequent users.
Pros:
Estimates, invoices, bank transactions, money received, payments made, and bills paid are all managed with QuickBooks Online. We can also provide financial reports to gauge our progress and provide insight into future job volume patterns.
Cons:
There isn't anything I don't like about Quickbooks Online thus far. It's a basic program, but it does what it's supposed to. In my opinion, extra features are unnecessary.
George Cristian
Easy to use, making your work a whole lot easier!
Comments: Quick and precise recording of business transactions and the generation of reports to assess the financial status of the firm, as well as secure archiving of crucial documents and filings.
Pros:
QuickBooks Online offers several advantages for businesses looking for a reliable and user-friendly financial management solution. With its cloud-based architecture, users can access the software from anywhere with an internet connection, enabling seamless collaboration between business owners and their accountants, even if they are in different locations.The software's intuitive interface makes it easy for users to navigate and manage their finances, even without prior accounting experience. Furthermore, QuickBooks Online automatically backs up all financial data on a regular basis, ensuring that your data is protected in the event of a system failure or other unforeseen circumstance.QuickBooks Online also provides a range of customizable reports, enabling business owners and accountants to analyze financial data and make informed decisions. Additionally, the software can be integrated with other applications such as payment processors, e-commerce platforms, and CRM software, making it more versatile and useful for businesses of different sizes and types.With different pricing plans and customizable features, QuickBooks Online can be scaled to meet the needs of small businesses and larger enterprises alike. Finally, the software includes time-saving features such as automatic bank feeds and transaction categorization, which can significantly reduce the time spent on manual data entry and reconciliation.
Cons:
Although QuickBooks Online offers a range of features and functions, some users have reported that the software has limited options for customization. This can be challenging for businesses with unique requirements or those that need specific features that are not readily available in the software.
Andrea
BEWARE of QUICKBOOKS
Comments: I will be switching from Quickbooks immediately, They are crooks who have access to your bank accounts, and literally steal your money by "holding" it for no legimiate reason for weeks. DO NOT TRUST THEM WITH YOUR FUNDS OR YOUR FINANCIAL INFORMATION.
Pros:
I have used quickbooks for years, and started in the last year, because of a recommendation from my outsource financial company, using it for invoicing and receiving payments. Prior to this, I found it serviceable and fairly easy to use for the daily things, although difficult in many respects.
Cons:
I do manufacturing and have a client with an open PO for 15,000 units. They paid the final balance (which had been on our books since November) on April 4, over $200,000. Quickbooks put a "hold" on my legitimate payment, citing they needed "documentation" for my invoice payment. At 8:00 am on April 5, as soon as we received the request, we provided all documentation. They still have my funds. My accountant has spent 10 hours on the phone with them and has gotten nowhere. They send out erroneous emails requesting documents that they already have, and acknowledge they have the do cuments, but still will not release the funds. They say there is no one to escalate it to. They have effectively stolen $200,000 and are crippling my business.
Tre
Alternatives Considered:
A Quick, QuickBooks Review
Comments: I found the program to be user-friendly and effective in managing their finances. I discovered Quickbooks Online as a Small Business owner & found that QuickBooks Online makes it simple to prepare and send expert invoices, track spending, and produce reports to aid in financial decision-making.The software's user-friendly interface and capacity for integration with other tools, such as payment processors or payroll systems, this was a huge valued to me. Users may also value the convenience of having access to the software from any location with an internet connection.
Pros:
The Invoicing, Because it helpa users make invoices that increase professionalism, QuickBooks Online provides editable invoice templates, which is a huge help. Along with the ability for users can automate payment reminders and create recurring bills.
Cons:
There are reports online that some users have had problems with the software's customer service. While some customers say they have had good experiences with customer service, others say it can be difficult to get quick and efficient help when they run into problems with the software.
Anthony
Streamline Your Accounting Process with Quickbooks Online
Comments: I had the chance to work with Quickbooks Online while serving as an IT intern at a small firm near my university. I discovered the software to be user-friendly and intuitive. I could access financial data using its cloud-based platform from any place, which was especially helpful when working remotely. I had no trouble creating and sending invoices, keeping track of spending, or handling payroll. I was able to further streamline the accounting process because to the software's connectivity with other third-party programs.
Pros:
In order to meet the requirements of small businesses, Quickbooks Online provides a full range of accounting tools. Users can access financial data through its cloud-based platform at any time and from any location. The program includes tools for controlling expenses, managing payroll, and tracking inventory. Additionally, Quickbooks Online integrates with many different third-party applications, giving users more functionality and flexibility. Users find it simple to learn how to use and navigate thanks to its user-friendly interface and thorough instructions.
Cons:
The pricing structure of Quickbooks Online is one of its biggest flaws. The cost of the program is determined by the plan and the number of users, and it is charged on a monthly subscription basis. The price may be too high for some users, particularly small firms with tight resources. Additionally, despite the software's extensive feature set, not all businesses may find it useful because some users may need more specialized accounting tools.
Maciej
Efficient and User-Friendly: A Game-Changer for My Business - Quickbooks Online Review
Comments: My overall experience with Quickbooks Online has been extremely positive. It has streamlined my financial management processes, allowing me to stay organized and gain better insights into my business's financial health. The platform's integration capabilities with other business tools, such as banking institutions and payment processors, have made my workflow more seamless. The ability to generate professional invoices, track expenses, and run detailed reports has been invaluable in making informed decisions for my business.
Pros:
Quickbooks Online has revolutionized the way I manage my business finances. One of its standout features is the ease of use. The intuitive interface makes it simple to navigate through various financial tasks, even for someone like me who isn't a finance expert. The platform's user-friendly design ensures that I can quickly access and update my financial data without any hassle. It saves me valuable time and allows me to focus more on growing my business.
Cons:
While Quickbooks Online offers a range of powerful features, the pricing structure can be a drawback. The subscription fees can add up, especially for small businesses or startups operating on a tight budget. Additionally, some advanced features are only available in the higher-tier plans, which may limit the functionality for those on lower-tier plans. It would be great if there were more affordable options or a flexible pricing model to cater to businesses of all sizes.
Milena
Alternatives Considered:
Great
Comments: QBO is very reliable and I use it on a daily basis.
Pros:
I like how easy to use QBO is. I like their training, benefits, functionality, customer service and support are great too.
Cons:
The price can be a bit much for some companies.
Verified Reviewer
Great for basic bookkeeping, but not great for advanced reporting
Comments: Overall, not bad. It depends on the situation. Personally, I feel like this software is good for small businesses with simple revenues and expenses. If you are bigger than a mom and pop, I would probably recommend other (more advanced) software. It is cheap and user friendly, but you get what you pay for.
Pros:
Ease of entering invoices (expenses), availability of adding attachments to entries, and easy to invoice customers
Cons:
The customize reporting feature leaves A LOT to be desired here. The standard reports are alright, but the custom report builder is not useful at all. Many of the fields are not available/not combinable for report building. If you only need standard reports (Balance Sheet, P&L's, Cash Flows), QB Online will do. But, if you need to customize reports, be prepared to be disappointed in the lack of customization.
Katherine
Great for any start-up to mid size business.
Comments: We enjoy using quickbooks and feel that it is a good service for the cost.
Pros:
We utilize quickbooks for all of our business accounting and payroll needs. It is a very basic software that is easy to use but has most of the features that one would need to run a business.
Cons:
since it is such a large company, the customer service department can be troublesome. It can be hard to get ahold of someone and then even harder to explain your problem and get a resolution.
Scott
Alternatives Considered:
Too many problems with the Software and poor support
Comments: First, when I moved my business from Quickbooks desktop to Quickbooks Online, it cost me thousands of dollars in accounting fees to fix all the errors that QBO introduced. The transition was a nightmare, and took months to sort out. Inuit was ZERO help during this time. Since then QBO has gotten worse, not better. There are constant sync issues with bank accounts and credit cards, and QBO staff always recommend that you call your bank or credit card company. But these are QBO issues, and can only be resolved by QBO engineers, sometimes with the help of the bank or card company in question. It's ridiculous to ask a consumer to get involved in those kinds of issues, and a complete waste of time. I have had numerous times where a credit card purchase showed as being processed, but only months later we found it didn't and lost the money - thousands of dollars in total. QBO and Intuit Merchant services take no responsibility. Recently QBO forced Paypal as a payment option, and users cannot turn it off. But payments come in with no name associated with the payment. QBO insists this is a paypal problem, but it is not. A client receives an invoice online, pays it online, and then Quickbooks cannot match the payment to a name, but won't let you turn off paypal as an option. If clients pay an invoice just using your email, using paypal without QBO, then payments match. Clearly QBO has a big problem here.
Pros:
It is convenient when it works. You can theoretically sync your bank accounts, credit cards and client payments, saving time in accounting and eliminating a lot of data entry
Cons:
Merchant Services is expensive and unresponsive. The software has many bugs, and often won't sync with accounts for days or more. Tech support is hit and miss, and often I will resolve an issue before they can. In line ads are extremely annoying, and QBO treats its customers as a product, rather than a customer. There is no service level agreement and Intuit takes zero responsibility if they lose your data. They no longer have a phone number you can call. You have to wait for a callback, and many times they don't call back.
Eugene
Alternatives Considered:
QuickBooks Online for the win!
Comments: Overall my experience with QuickBooks online has been very positive. The pricing is fair. The system has incredible capability, and keeps all of our financial affairs in order.
Pros:
I don’t think we would be able to run our business without QuickBooks. This software has allowed us to handle all aspects of accounting in-house. The best part is the help section which contains answers to just about any accounting questions we have ever run into.
Cons:
There’s a lot of features we don’t use that seem to be in the way while navigating through the program.
Intuit Response
8 months ago
Hello there, and thanks for leaving your review here, Eugene! It's so awesome hearing how well QuickBooks has been working for your small business. That's amazing. If you ever need any help with your account or have questions, please feel free to reach out through the 'Help(?)' icon > 'Contact Us' in-account and we'd be glad to get you taken care of by phone or chat. All the best! -Faith, The QuickBooks Team
Krishna
I like how easily reports can be customized
Comments: The system is simple to learn and utilize. Helps me prepare for tax season all year long so that I don't have to worry about anything. An emphasis is placed on UI and user experience. It's clear to see that they've done so. Because we don't utilize all of the tools, there might be a lot of clutter in our workspaces.
Pros:
In order to handle my clients' businesses, I use Quickbooks Online, a powerful accounting program. In addition to project accounting, we can handle receivables and payables, set up rules for posting to cut down on time for posting (which equals cheaper accounting costs!), and quickly produce useful reports with this software.
Cons:
I'd want to be able to create bespoke purchase orders with additional signatures, but I'm not able to do so at the moment. The ability to perform genuine bank reconciliations from within the program would be an added bonus. The process of comparing receipts to invoices is likewise time-consuming.
Robin
Quickbooks Serves It's Purpose
Comments: It's a somewhat love-hate relationship I have with Quickbooks. Love more so though. I have gotten used to a lot of Quickbooks' quirks now. It was a difficult go to get started to get things set up but I had support. I've been using Quickbooks for a few years now. I like how clean and organized invoices look for clients and how I can customize them and emails. I appreciate recurring invoices that help to avoid user error on consistency in repeat services and in sending invoices on time.
Pros:
I like the ability to customize how invoices and emails look. I appreciate the ability we had to import our clients' details and past invoices when we started up with Quickbooks. The plethora of reports and customizable reports are very useful. I also appreciate being able to process payments through Quickbooks. The search ability is decent helpful in looking for specific invoices, amounts, or other specific data.
Cons:
It was quite a challenge to get everything up and going when we started with Quickbooks There are some features that are limited and seem to operate oddly, such as deleting some clients vs marking some as inactive. If I have completed services with certain clients, I want to keep their data, but mark them inactive. When I mark them as inactive, the system puts them in a state of "deleted", which makes me very concerned when I see that. I don't want to lose their data. Also, some duplicates of clients have been created or clients never started services with us. So that data was just bloating the system and a bit confusing sometimes. Those particular clients would be good to actually fully delete them. I've run into processes that can be very confusing. Luckily my accountant is able to help me through the challenges.
Intuit Response
4 years ago
Hi there, Robin. It's great to hear you've enjoyed using QuickBooks to customize reports, process payments, and manage many other accounting elements. You can continue to count on us to help lighten the work load for years to come! We recommend our video tutorials to expand your knowledge of features and work flows in your account (https://quickbooks.intuit.com/tutorials/). Additionally, the following article provides a detailed explanation of making clients inactive in your account (https://quickbooks.intuit.com/learn-support/en-us/configure-products/make-a-customer-inactive-and-then-active/00/186156). We appreciate you sharing your thoughts with us! Morgan, The QuickBooks Team
karie
Alternatives Considered:
QBO Accountant
Comments: Overall, I am happy with the product. they also have live chat now, and they can call you if you need to talk to someone. Customer service definitely is great improvement over the years. It is big for me because I refuse to work with any software company that I cannot talk to anyone (hint hint Zenefits). And most of the time they get it resolved over the chat. Recommended
Pros:
Love the bank matching function, makes the bank reconciliation 10x better if you do it right. It's very easy to navigate the system, for beginners, it's the easiest system I used so far for them to pick up. Make sure if you set up, you don't use the simple cheapest version if you own a business tho, it's cheaper but the reporting is not as good as essential and above. I have implemented qbo for all my small clients that doesn't need a big system for POs
Cons:
I have mixed feeling about the auto categorization, some bookkeepers gets lazy and thinks it's correct and just click add, which half of the time can be wrong especially when it comes to use project and classes. it's a great function to make our lives easier, but also makes people lazier. I made sure to train my employees to not get lazy and check every transaction
Bryant
Alternatives Considered:
Makes my job a ton easier
Comments: I like Quickbooks. The company name does make sense... you do everything quickly lol. I haven't had a single issue other than the invoicing problem. I did spend more than enough time with their customer service which was a pain in the butt but the rep was really friendly and helped me get it sorted out. If I could recommend Quickbooks to a new or seasoned business owner, I definitely will! It looks expensive and hard to learn but honestly, it's much easier to navigate than it looks!
Pros:
I was hesitant at first since I didn't want to go the everything electronic route. My wife was doing all of the tax stuff so I just gave her the okay and made the purchase. I now do everything minus invoicing through Quickbooks. Everything is streamlined for me and I realized how much time I was truly losing by doing everything through Excel and calculating by hand. My wow moment was watching my time being cut in half literally by just snapping a photo of a receipt after connecting my bank account then adding details on the purchase... that's it!
Cons:
Now... the invoicing part I'm just not fond of. There was an error with a payment and Quickbooks kept kicking back a payment a client had made. I ended up just going through Paypal Business and setting up my invoices through there and attached my Paypal account to Quickbooks to make things easier on myself. If invoicing was different, I would be 100% with Quickbooks.
Kristie
Top Financial Management App
Comments: It’s been an amazing experience because it organizes all of my costs and data. I don’t spend as much as I used to now that I categorize my business and personal costs. It’s always a good sign to keep the personal costs and see how much I need to save each time I get paid. I categorize all of my direct deposit as business costs and the money I spend when I got shopping as personal costs.
Pros:
This app is great for those who own a business or is self-employed and likes having one app to store all the data on costs. I love being able to choose whether the cost is business-related or personal. The bank accounts are all linked to this one app and I can keep a record of what goes in my account and what is spent. I keep a track of every cent I use and spend. My favorite is seeing how much I earn and how much my business profits within a year.
Cons:
Sometimes, the bank accounts get disconnected due to internet issue last and it can take a while to link the accounts again. The accounts get disconnected for unknown reasons even if I don’t change my account information on the bank account site. It can take a few hours to a few days to reconnect and retrieve the costs.
Terry
Alternatives Considered:
Accounting at your fingertips anywere
Comments: My experience with Quickbooks online has been mostly positive. I find the best thing is that I can just pull up the software on the web, or in the app on my phone and take care of business while I am out on the road doing service calls.
Pros:
I like that I can access my information while I am out on the road. It's also a bonus that it integrates with my ticking software so that I can just export the information from that and it syncs right into Quickbooks online. I also depend on the ability to input and scan expense receipts so that I don't have to do it when I get home.
Cons:
The price is a little hard to swallow when coming from the desktop version of Quickbooks for so many years. Also there are some features that is in the Desktop version that hasn't been implemented yet.
Intuit Response
2 years ago
Hey there, Terry! We deeply appreciate you taking the time to write your review, and we're so glad to hear that transitioning to QuickBooks Online has helped simplify your daily work-flow! If you need anything or have questions in the future, feel free to get in touch through the Help (?) icon in-account. You can also reach out through our QB Community: (quickbooks.intuit.com/community) Or on our Social Media pages for support as well! All the best! -Faith, The QuickBooks Team
Charlee
Thorough, organized bookkeeping software with plenty of features
Comments: Overall, Quickbooks has been very valuable to my business, easy to use for both clients and myself, and organized in terms of layout and use. However, I wish the fees charged for processing payments were lower.
Pros:
For my business, I send monthly invoices, so Quickbooks' invoicing feature and the ability to accept all kinds of payments is a must for my business. I find the invoices simple to create, and they look professional and attractive on the customer's end. I also like that I am able to customize the invoice template easily so that I can modify how it appears to the customer. My clients have not had any problems paying through Quickbooks' invoices, and most of them actually prefer to pay this way rather than through other methods such as cash or checks. I like that I am able to select or deselect payment methods for each individual customer. Quickbooks' system has simplified my payment process and my clients are satisfied. I use the Quickbooks Online feature of adding my accountant to my account for no additional cost, and I like this feature because if I have any problems or questions, I don't have to try to explain in detail each concern; instead, my accountant can just log into my account and view any discrepancies herself. This has been a lifesaver on multiple occasions. Another feature I like is the ease of use with categorizing bank transactions and expenses. Quickbooks suggests categories and automatically matches most transactions that it estimates are paid invoices. They are correct the majority of the time, and this makes matching payments to invoices a breeze. I also like the records that Quickbooks makes, such as records that show my profit and loss by month.
Cons:
While Quickbooks is very critical to my business and makes bookkeeping easy for me, I do find the payment processing fees a bit expensive. I suppose the fees are on par with other payment processing systems; however, at the end of the month, it is a bit surprising to see how quickly all of the individual payment fees add up on top of the $25 I pay each month to have Quickbooks Online. My complaint about this software would definitely be the fees associated with payments my customers make through Quickbooks.
Lynn
Almost flawless functionality
Comments: My experience with Quickbooks has been great overall. Have had a few glitches now and again, but (knock wood) it's been working fine for years now. I like the ability to search by client, to print various reports for clients, taxes, etc., and to easily keep track of client retainers. I have not used this software for billing, so I can't really give an opinion. I tried it out, but didn't have the patience to figure it out with respect to legal billing.
Pros:
Quickbooks serves its purpose for me very well as banking software. It keeps track of the checkbook and prints professional-looking checks. I also use it for bookkeeping purposes come tax season by printing out expense reports to see all of my potential tax deductions. It is also pretty good with searching for specific transactions. I do make sure my client name is in the memo field, otherwise I have had trouble searching with other fields (probably "user-error"). It is great for keeping track of client funds, which is essential as an attorney who collects retainers from clients. Reports are also required for client funds/retainers, and they are easy to prepare and print with Quickbooks. Reports are a little complicated because there are so many to choose from, but once you know which ones are actually useful, they are great.
Cons:
Intuit has been very clear that they will no longer support my version of Quickbooks. I had no need to update otherwise, so I am working with a version that I can no longer get any assistance with if anything goes wrong. Also, the back-up data files do not sync with my cloud software for some reason, so there is always an error message in that regard on my cloud software (which I cannot get any help with because I have an outdated version). The search engine is workable, but I have learned to put the client's name in the memo field for every transaction so I know how to get an accurate list of transactions for a client.
Intuit Response
4 years ago
Organization is key for any business, so it's great to know you've been able to keep track of your banking, bookkeeping, and tax aspects all in one space, Lynn! We appreciate you being a loyal member of the QuickBooks family and you can count on the software to help lighten your workload for years to come. If you do decide you'd like to update your account, this article is a great place to start (https://quickbooks.intuit.com/learn-support/en-us/update-products/update-to-the-latest-release-of-quickbooks-desktop/01/203221). For additional resources and helpful advice from fellow users and QuickBooks Team members, we recommend checking out the Community (https://community.intuit.com/). Thank you for review! Morgan, The QuickBooks Team
Maurine
Customer satisfaction does not seem important to the Quick Books Team
Comments: The experience with the Customer Care employees was very frustrating. I felt they were really not interested in helping me.
Pros:
I like to be able to do bank feeds, putting my transactions directly into my accounting software. I also like the graphs that are available to the user.
Cons:
We are a small company and I do much of our accounting input myself. I tried to purchase the on line Quick Books on two separate occasions. I was told it would be easier for me to get assistance if the books were on line. The first time they couldn't convert my file from my Desk Top version but continued to charge me for 18 months, even after I had cancelled it. That should have been my lessons to stay away from the addition of"on line" to my existing account. However, 3 years later, I was again prompted by my accountant on how it would simplify the business accounting; I tried again. AGAIN they couldn't merge my older version of Quick Books to the on line version without first updating and charging me even more money. I immediately cancelled the on line version and went with a desk top version. I got the Quick Books support employees name and a phone number and his assurance that the account was cancelled. When a question arose on my desk top version I found that the ON LINE version was not cancelled after all. I once again had TWO accounts and they would be charging me. My frustration was extremely evident and I was told to take it down a notch or they would "disconnect" me. I use quick books because I feel like getting another software would be difficult to transfer everything that I have in my files for the past 10 years. I am never satisfied with their customer service and the software is difficult to keep up with changes from year to year.
Faye
Reviewed Quickbooks Online
Comments: The feedback and industry research, QuickBooks Online is generally well-regarded as a user-friendly and comprehensive accounting software for small businesses. Its cloud-based platform, extensive features, and customer support make it a popular choice for many entrepreneurs. However, some users have noted that the pricing can be a bit steep, and there have been occasional reports of glitches or errors. Overall, QuickBooks Online appears to be a reliable and effective tool for managing small business finances.
Pros:
Small businesses may successfully manage their money with the help of QuickBooks Online, a robust accounting program. I have no personal experience with Quickbooks Online because I am an AI language model, but I can offer an unbiased assessment based on user comments and market research.The ability to access financial information from any location with an internet connection thanks to QuickBooks Online's cloud-based platform is one of its biggest benefits. Small business owners that must quickly access their financial information while on the go would especially appreciate this function.Another advantage of QuickBooks Online is its user-friendly interface, which makes it simple for people who aren't accountants to use the program. There are several capabilities available in the software, such as expense tracking
Cons:
The pricing of QuickBooks Online can be a bit steep, especially for businesses with multiple users or more complex financial needs. Additionally, some users have experienced glitches or errors while using the software, although these issues are generally rare.
CS Sujay
An Ultimate Truly Trusted Option to Professionally Manage Your Bookkeeping and Accounts 2023
Comments: QuickBooks is one of the most famous private venture bookkeeping professional arrangements on the lookout available in the market. It’s Extraordinary for independent and small scale business ventures, QuickBooks furnishes an early on bookkeeping arrangement with specific bundles and needs offering essential stock administration devices. Be that as it may, likewise with any framework/options available in the markets, there are some upsides and downsides to picking QuickBooks over other early on arrangements or more powerful ERP programming.
Pros:
QuickBooks is one of the most famous private venture bookkeeping professional arrangements on the lookout available in the market. It’s Extraordinary for independent and small scale business ventures, QuickBooks furnishes an early on bookkeeping arrangement with specific bundles and needs offering essential stock administration devices. Be that as it may, likewise with any framework/options available in the markets, there are some upsides and downsides to picking QuickBooks over other early on arrangements or more powerful ERP programming.•Simple to utilize and learn•Incorporates well with different frameworks and adaptable with outsider applications•Gives great bookkeeping reports•Reasonable cost•Simple to access from any gadget - telephone, tablet and PC (contingent upon the adaptation)•Simple to find and fix blunders/botches•Simple to look-into client data
Cons:
•Easy to use and learn•Integrates well with other systems and flexible with Third party applications•Provides good accounting and financial reports•Affordable and reasonable pricing•Easy to access from any device – phone, tablet and computer (depending on the version)•Easy to find and fix errors/mistakes•Easy to look-up customer information
Kris
Peak Performance
Comments: Quickbooks Online sets the gold standard when it comes to accounting software. The ability to track all income and expenses, and to be able to produce that data at any moment is critical to any business or organization. As a non-profit, we strive to produce a very specific budget each fiscal year. Quickbooks allows us to know at all times, how well we are following or facilitating that budget (are we sticking to the plan we set out with?). Quickbooks keeps us on track in every, single way, and transparent to our governing board of elders, giving peace of mind to those who donate to our non-profit organization. I have used Quickbooks Online (and prior to when it was available online) for quite some time with the same, or better, level of consistent performance. I don't ever plan to use anything else, and highly recommend Quickbooks Online.
Pros:
I love the look and feel of Quickbooks Online. The program is easy to use and makes sense. I can quickly find the exact place I am seeking because the navigational tools are well-organized whether I am looking for expenses, income, or something very specific. I also love the input formats. Anytime input is involved, there is always a chance for human error. Quickbooks is quick to catch if I have input something incorrectly, or if I have forgotten a field altogether. I am comfortable knowing that I will be aware in the moment if something has not been input correctly, and I can fix it right then.
Cons:
There are some features I just don't use because they do not apply to our organization, so I am not familiar with those.
Intuit Response
10 months ago
Thank you so much for sharing your experience with us here, Kris! It's wonderful hearing that QuickBooks Online has made so many of your day-to-day tasks quick and simple. If you ever need any help with your account, please don't hesitate to reach out by phone or chat using the 'Help (?)' icon > 'Contact Us' in-account, and we'd be glad to get you taken care of. We appreciate you! -Faith, The QuickBooks Team
Teara
Bookkeeping software for dummies like me
Comments: do it myself bookkeeping
Pros:
I was able to get up and running with bookkeeping quite quickly; I expected it to be difficult since I had no knowledge of bookkeeping, but it wasn't. I have used it to run payroll, send invoices, manage expenses, receive payment, etc and find it all to be very intuitive.
Cons:
For my web design business, Quickbooks is all I need as a bookkeeping software. But for my husband's trucking business, it just lacks some necessary functionality and we found a more elaborate tool was needed ... which was too difficult for me to figure out, so for his business we had to outsource the bookkeeping. But I still use Quickbooks Online for my own more basic business. I find the desktop app that you can install (to connect to the online version) is often unstable and becomes unresponsive. I also find that there is confusion between my Quickbooks Online account and my TurboTax account (both are made by Intuit), when I change my password for one, it changes my password at the other site as well .... weird and took me a number of lockouts to figure out what was happening. Best to use separate email addresses for each of the tools I think.
Intuit Response
5 years ago
Hi Teara. Thanks a ton for your expert insights, and your review. You're correct that changing your password for one product will affect it across others. If your user ID is the same for each log-in, this feature is designed to help streamline logging in. As an added layer of security, we offer multi-factor authentication so your info is safeguarded. As for instability in the desktop app, you can easily solve these issues by clearing the cache. After logging in, select Help > Reset App Data and you'll be good to go. Should you guys have any questions about the functionality missing for your husband's trucking company, feel more than welcome to email me directly ([email protected]). I'd be glad to discuss your options in that respect and look forward to hearing from you both. In the meantime, I encourage you to swing by our Resource Center (https://intuit.me/2rI3OKd), where you'll find walk-through guides and tutorials for working in QuickBooks. Jess, The QuickBooks Team
