--- description: Get detailed information about CentralReach and how it can help you meet your business needs. Learn more about CentralReach price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CentralReach Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Speech Therapy Software](/directory/30816/speech-therapy/software) > [CentralReach](/software/140743/centralreach) # CentralReach Canonical: https://www.capterra.com.sg/software/140743/centralreach Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/140743/centralreach?page=2) > AI-powered EMR and practice management platform automating scheduling, billing, and clinical workflows for Autism and IDD providers. > > Verdict: Rated **4.3/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CentralReach? Applied Behavior Analysis providers, Speech therapy, Occupational therapy, Multi-disciplinary ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 155 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CentralReach - **Location**: Pompano Beach, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ABA Data Collection - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Portal - Clinic Interoperability - Coding Assistance - Customizable Templates - Decision Support Systems - Document Management - EMR/EHR - Forms Management - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Progress Notes - Progress Tracking - Reporting & Statistics - Reporting/Analytics - SOAP notes - Therapy Notes - Third-Party Integrations - Treatment Planning ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Speech Therapy Software](https://www.capterra.com.sg/directory/30816/speech-therapy/software) ## Related Categories - [Speech Therapy Software](https://www.capterra.com.sg/directory/30816/speech-therapy/software) - [Electronic Medical Records Software](https://www.capterra.com.sg/directory/20028/electronic-medical-records/software) - [Medical Software](https://www.capterra.com.sg/directory/20029/medical-practice-management/software) - [Mental Health Software](https://www.capterra.com.sg/directory/30217/mental-health/software) - [Occupational Health Software](https://www.capterra.com.sg/directory/30814/occupational-therapy/software) ## Alternatives 1. [Theralytics](https://www.capterra.com.sg/software/179836/theralytics) — 4.8/5 (107 reviews) 2. [AlohaABA](https://www.capterra.com.sg/software/192774/alohaaba) — 4.9/5 (55 reviews) 3. [S Cubed](https://www.capterra.com.sg/software/1077336/S-Cubed) — 5.0/5 (24 reviews) 4. [Noteable](https://www.capterra.com.sg/software/203725/noteable) — 4.7/5 (81 reviews) 5. [Rethink](https://www.capterra.com.sg/software/177929/rethink) — 4.1/5 (60 reviews) ## Reviews ### "CentralReach Experience" — 4.0/5 > **Sadie** | *17 February 2025* | 2128 | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about CentralReach is the ease of use. > > **Cons**: What I like least about central reach is when it crashes and does not save data. > > Overall I have had a positive experience using CentralReach ----- ### "Buyer beware" — 1.0/5 > **Shannon** | *5 August 2024* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: I'm honestly having trouble identifying a positive thing about Central Reach. > > **Cons**: Complete lack of transparency around contracts, billing, and patient data. > > First of all, users need to know that if you are unhappy and decide to switch to another EHR, Central Reach does not give you a copy of your patient records. Each patient document has to be individually downloaded by you, which is a 4 step process that does not keep your naming conventions. Central Reach may have some of features that you need or would like, but each individual feature is a high additional monthly cost to add on. The software is cumbersome, clunky and not at all user-friendly. Reports are also clunky and require a ton of manual modification to be usable, and do not contain all of the information you would commonly need. Supposedly, you can have better reports turned on for your practice, but it costs significantly more. The basic mobile site does not work for your BTs and. After many years of making it work, with tons of service disruptions because the software was down for sometimes days at a time, and not trusting that the high additional monthly costs would make it that much better for us, we decided to switch to a different platform, only to be told that they had automatically renewed our annual policy a full month before it was due for renewal, insisting that our contract had been on auto-renewal for years even though they manually renewed with us every year prior. They then pointed us to a subsection of their website that stated that contracts will be automatically renewed at their discretion and that cancellations need to be requested more than 45 days in advance of the renewal date, which again, I had done, but because they renewed our annual contract a month early without notifying us, they did not count our notice as sufficient and were unwilling to discuss this, acting as if their hands were somehow tied. This company does not care at all about their customers, they only care about squeezing every last dollar out of you for a subpar product. Buyer be very very wary. ----- ### "Good overall" — 4.0/5 > **Carole** | *21 November 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Customer service is amazing as you have your own manager attach to your account- Always improving to make client experience easier- Robust learning platform for ABA industry. The learning platform is growing and adapting to client demand. > > **Cons**: The help SOP are not always up to date-Agent send them over and you have to reach back until you can get help. Scheduling AI at a starting point program- We have not save time yet with this additional tool. Reporting and tracking in the Learning platform is weak, Making it hard to follow progress on the learning side. > > The system is user friendly - Both employees and clients can use the system to keep track on the progress and communicate - Employee can convert notes of session easily. Set up is easy. Integrated with insurance company for easy reimbursement' Some reporting may be tricky. With the constant support and changes this platform is a good option ----- ### "Excellent choice for growing or multidimensional therapy companies" — 4.0/5 > **Aaron** | *20 November 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Amazing customer support - best of any tech platform I've ever used\! Extremely comprehensive and customizable to a variety of practices and service models. Best suited for ABA but also functions well for other billable services including speech/OT, counseling, and diagnostic evaluations. > > **Cons**: It requires a substantial investment of time and energy to set up optimal customizations and document your own unique organizational workflows. If you do that, it is very powerful - but if you don't, it can be overwhelming or you would just be missing out on many of its great features. > > I am a big fan and encourage all autism therapy practices to consider CR first. If you have a very straightforward model in a small practice and every client gets the same program, there may be simpler options out there. But if you individualize care and offer a variety of treatment models and therapies, CR has a lot to offer. ----- ### "Scalable for ABA business" — 5.0/5 > **beth** | *5 December 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Integration of different aspects of ABA therapy and business > > **Cons**: RBTs complain about it not being easy to prepare and convert notes at sessions > > I like a practice management software as opposed to everything on paper like it was before 2021. The software is easily scalable as the business grows. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/140743/centralreach?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/140743/centralreach) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data