---
description: Get detailed information about Pipedrive and how it can help you meet your business needs. Learn more about Pipedrive price, benefits, and disadvantages for businesses in Singapore.
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title: Pipedrive Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Sales Performance Management Software](/directory/33455/sales-performance-management/software) > [Pipedrive](/software/132666/pipedrive)

# Pipedrive

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> Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
> 
> Verdict: Rated **4.5/5** by 3055 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Pipedrive?

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3055 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pipedrive
- **Location**: London, UK
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more

## Features

- AI/Machine Learning
- Appointment Management
- Automated Responses
- CRM
- Campaign Management
- Chatbot
- Client Tracking
- Collaboration Tools
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Templates
- Data Entry
- Donor Management
- Drip Campaigns
- Email Marketing
- Email Tracking
- Feedback Management
- For Financial Institutions
- For Insurance Industry
- Goal Setting/Tracking
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Generation
- Live Chat
- Marketing Automation
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Natural Language Processing
- Onboarding
- Online Forms
- Personalization
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Sales Activity Management
- Sales Reports
- Scheduling
- Search/Filter
- Shared Contacts
- Subscriber Management
- Survey/Poll Management
- Task Management
- Time on Site Tracking
- Transfers/Routing
- Usage Tracking/Analytics
- Visual Analytics

... and 68 more features

## Integrations (99 total)

- APIANT
- Act-On
- ActiveCampaign
- ActiveDEMAND
- ActiveIQ
- Acuity Scheduling
- Aircall
- Apollo.io
- Asana
- Bedrock Data
- Calendly
- CallHippo
- Callmaker
- Crossbeam
- Cyclr

... and 84 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Sales Performance Management Software](https://www.capterra.com.sg/directory/33455/sales-performance-management/software)

## Related Categories

- [Sales Performance Management Software](https://www.capterra.com.sg/directory/33455/sales-performance-management/software)
- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.com.sg/directory/12/sales-force-automation/software)
- [AI Sales Assistant Software](https://www.capterra.com.sg/directory/34135/ai-sales-assistant/software)
- [Contact Management Software](https://www.capterra.com.sg/directory/30016/contact-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4466 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm) — 4.7/5 (734 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18786 reviews)
4. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6978 reviews)
5. [EngageBay CRM](https://www.capterra.com.sg/software/178819/engagebay-marketing) — 4.7/5 (908 reviews)

## Reviews

### "A 2005 product, 2005 support culture, 2026 prices" — 1.0/5

> **Alexander** | *25 April 2026* | Financial Services | Recommendation rating: 0.0/10
> 
> **Pros**: The pipeline view is clean. End of list. Frankly it is pretty dated - no WhatsApp integration, it's very 2005
> 
> **Cons**: Pipedrive markets itself as AI-native. It isn't. Automation is limited, reporting is thin, the mobile app is dated, integrations are uneven. Attio, Folk, HubSpot and Salesforce Starter are all ahead on the dimensions that matter in 2026.
> 
> Support: Three years, one real dispute, handled badly. Tried to reduce 8 seats before renewal — billed anyway because "deactivate" and "remove" are different actions in Pipedrive, a distinction not communicated in the UI. Agent promised a refund exception in writing if I removed them manually. I did. Refund refused. Promise rewritten after the fact as "assessment only." The Customer Success Manager called my response "frustration." It wasn't.&#10;Recommendation: Evaluate alternatives. The product is a generation behind; the company's handling of a routine dispute tells you what the next three years as a customer would look like.

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### "Pipedrive on a brazilian tech startup - Review" — 5.0/5

> **Lucas** | *6 March 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: pipedrive have a clean and intuitive design that makes it easy to navigate&#10;&#10;Have some great and easy intregations like email, calendars, and marketing software&#10;&#10;is great for Sales Tracking
> 
> **Cons**: is pricey for small teams&#10;&#10;The reporting options could be more robust
> 
> Pipedrive has been a solid experience for me. It’s definitely made managing my sales process smoother and more organized, i have used pipedrive on a tech startup, in my opinion pipedrive has been the best choice for te integration of the team activities

-----

### "Highly recommend for service-based businesses." — 5.0/5

> **Verified Reviewer** | *15 December 2025* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: The visual pipeline is easy to use, keeps our team accountable, and ensures no follow-ups are missed.
> 
> **Cons**: There's not much to dislike with this product. Would be great to have it's own crm telephony. It still works well with JustCall.
> 
> Pipedrive has been a huge help in organizing and tracking our leads from first contact through close. It’s streamlined our sales process and improved efficiency. Highly recommend for service-based businesses.

-----

### "Good for everyday use\!" — 4.0/5

> **Luciano** | *27 May 2026* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: The Kanban-Style work board create a easy to use workflow which allows staff to provide customer \&amp; client support.  It integrates with other software used which includes email management especially.  Features include AI Sales Assistant too\!
> 
> **Cons**: Some lag on the software and limited mobile app usage.  The features on the lower end of the price package also seems inadequate sometimes

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### "Pipedrive email marketing tool is crap" — 1.0/5

> **Mariusz** | *16 November 2025* | Construction | Recommendation rating: 0.0/10
> 
> I truly do not recommend PipeDrive for email marketing. The platform verifies your company profile multiple times and you never know when they decide to verify you once again. During the verification process you can't proceed with your campaigns. That means you can't plan anything because you never know if they don't block your campaign once again. The verification process can last couple of days. If you for example want to send the campaign during the weekend, and the verification pops up then the soonest date you'll be unblocked is after the weekend. I have the account on their platform for couple of years and still facing issues like this. This is insane and unpredictable.

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## Links

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