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Datasite Diligence Virtual Data Room Reviews

About Datasite Diligence Virtual Data Room

Datasite Diligence is the premier sell-side virtual data room. Where rigorous security meets seamless collaboration.

Learn more about Datasite Diligence Virtual Data Room

Pros:

Customer support is excellent. Easy user role and access management.

Cons:

The worst parts are the bugs using datasite outreach.

Datasite Diligence Virtual Data Room ratings

Average score

Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.1

Likelihood to recommend

8.8/ 10

Datasite Diligence Virtual Data Room has an overall rating of 4.7 out 5 stars based on 114 user reviews on Capterra.

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Filter reviews (114)

Tejashwi
Tejashwi
Manager - Corporate Finance in United Arab Emirates
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

DataSite: Streamlining Due Diligence

5.0 11 months ago

Comments: Overall, my experience with Datasite Diligence Virtual Data Room has been positive. The platform's robust security measures instilled confidence in the protection of sensitive information. Despite occasional performance lags during peak usage times, its intuitive interface and efficient document management capabilities streamlined our due diligence processes.

Pros:

Advanced security protocols instill confidence. Intuitive interface facilitates ease of use. Robust document management streamlines processes. Responsive customer support ensures assistance when needed.

Cons:

Occasional lag during high-volume usage. Limited customization options for user interface.

Alternatives Considered: Intralinks VDRPro and Ideals Virtual Data Room

Reasons for Switching to Datasite Diligence Virtual Data Room: Great customer service and my local Datasite managers were very approachable

Datasite Response

10 months ago

Greetings, Tejashwi! And thank you so much for taking the time to share your thoughts with us. We are so glad to hear you've enjoyed our security features, UI, and customer service team. I've shared your notes about slow performance, and your desire for more ways to customize the interface with our Product team. Thanks for that! Again, really glad you reached out to share your feedback. We look forward to a continued partnership! Best regards, The Datasite Team

Chris
Analyst in Ireland
Financial Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use and ensures documents are easily accessible and secure

4.0 11 months ago

Comments: Great experience and the support team were very responsive and helpful when needed

Pros:

Very easy to use and manage folders/documents. Setting up permissions and access controls are intuitive and the "view as" feature is particulalry useful to make sure the correct folders/files are accessible or hidden for the correct parties.

Cons:

Was looking to try and freeze a portion of the dataroom but not all folders, unfortunately, this feature wasn't available

Alternatives Considered: Sterling Virtual Data Room, Firmex Virtual Data Room and Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: Had used it previously on other deals and found it very effective.

Datasite Response

10 months ago

Hi Chris! Thank you so much for sharing your detailed review of Datasite! I'm super glad to hear that you've found our product easy to use. And you've discovered "View As"! That one is a hidden gem and so useful for that permissions gut check. I've shared your feedback on being able to freeze parts of the data room with the Product team - and I thank you for that detail. Again, thank you so much for your feedback. We look forward to a continued partnership. Best regards, The Datasite Team

Kathleen
Senior Financial Analyst in US
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Datasite is top tier!

4.0 2 months ago New

Pros:

The interface is intuitive to use and the customer service team is very helpful. Datasite is also widely used in the M&A industry so consultants and bankers already know its functionality.

Cons:

Occasionally there are errors uploading files. It's not always clear how a data room is being billed.

Alternatives Considered: Intralinks VDRPro and Ideals Virtual Data Room

Reasons for Switching to Datasite Diligence Virtual Data Room: Datasite had competitive pricing while also maintaining data security and simple functionality.

Datasite Response

2 months ago

Hi Kathleen, and thank you for sharing your detailed feedback! We’re thrilled to hear that you find Datasite’s intuitive interface and our dedicated customer service team to be a great asset in your M&A workflow. It’s rewarding to know that the familiarity of our platform within the industry adds confidence and ease for you and your peers. We appreciate your feedback on file uploads and billing clarity—insights like these help us continue to refine your experience. As such, we have relayed this information to our Product team. Thank you for your continued partnership with Datasite! We look forward to supporting your next deal. Best, The Datasite Team

Jessica
Associate in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Datasite Review

3.0 last year

Pros:

Good storage area for client documents, responsive website, I like that files open in separate tabs too

Cons:

Search function isn't good/accurate, index sorting for new documents isn't set up efficiently

Datasite Response

12 months ago

Hi there, Jessica! Thanks so much for sharing your feedback with us. I've shared your feedback on search and using the New Documents shortcut with our Product team so they can investigate, and I appreciate you passing this along. Thank you for taking the time to review Datasite. We hope to work with you again soon! Warm regards, The Datasite Team

David
Associate in US
Banking, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Review 1/13/25

5.0 2 months ago

Comments: Fantastic, always helpful, and easy to use online.

Pros:

Impeccable client service, pick up at the drop of a hat. Love working with them.

Cons:

Can sometimes be a bit pricey but I understand why.

Alternatives Considered: Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: Better client service and overall user interface

Datasite Response

2 months ago

David, hello and thank you! We were so pleased to read your review of Datasite Diligence. So pleased you've had impeccable support from our Service team, and also that you've found Datasite easy to use. We look forward to many more deals with you in the years to come. Warmly, The Datasite Team

Devashish
Senior Director Corporate Development in Germany
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use VDR platform with lots of functionalities

5.0 last year

Comments: Very good overall experience, we are using it repeatedly over years across many projects

Pros:

Easy to use Redaction tool Giving access to password protected file without sharing password Managing user access and restricting file access as required Q&A

Cons:

Nothing comes to mind as the tools I use are sufficient

Alternatives Considered: Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: Past experience on using Datasite was the deciding factor

Datasite Response

last year

Greetings, Devashish! Thanks for leaving Datasite Diligence a review. We're so glad to read that you've been able to take advantage of so many of our tools - redaction, permissions, and Q&A - wow! We truly hope you continue to choose Datasite for all of your future deals, and we look forward to partnering with you again soon. Warm regards and thanks again, The Datasite Team

Richard
Director in Singapore
Financial Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Datasite is good

5.0 11 months ago

Pros:

Easy to use. Good customer service and support. No plug-ins.

Cons:

I cant think of anything as the team was always able to provide a solution.

Alternatives Considered: Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: Familiarity and pricing. It was clear that datasite was better value for money.

Datasite Response

10 months ago

Hi there, Richard! Thank you very much for your thoughtful review. We are super happy that you've had positive interactions with our Datasite Assist team, and especially glad that you've found Datasite to be a good value. If we can help with future deals, we'd love to work with you again! Thank you so much, and best regards, The Datasite Team

Arthur
Analyst in France
Banking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best dataroom provider I've used so far

5.0 last year

Comments: Good experience overall. Available support and once you've started acquiring experience with datasite it's hard to switch to another provider

Pros:

Good interface, user friendly, fast functionnalities (folder creation for example)

Cons:

Suggestions of folder when you upload a document is not accurate at all

Alternatives Considered: Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: More experience on the tool, easier to manage

Datasite Response

last year

Hi there, Arthur! Thank you so much for the level of detail in your review of Datasite Diligence. I'm thrilled to read that you've found Datasite easy to use, and that you're finding it difficult to use other providers. I'm also glad you noted your experience with folder suggestions - that's valuable information and I've passed it along to our Product team so they can investigate. Again, on behalf of the Datasite team, we're so glad you've had a great experience with our product. We look forward to hosting all your future deals. Best regards, The Datasite Team

Jack
Senior Vice President of Finance in US
Health, Wellness & Fitness, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great Data Sharing Tool but Price Can be High

5.0 2 months ago New

Comments: I currently use Datasite on the daily basis. It is very user friend and makes it easy for me to find documents that I have uploaded and other documents that others have uploaded. The only thing that is not my favorite is that it can be hard to tell what documents have been uploaded when.

Pros:

The easy of use. The fact that you have one central spot to be able to upload large files and data sets to be able to share with internal and external clients. It is also nice that gives you a daily update on what documents have been provided by either parties.

Cons:

The price. Datasite historically charges clients by the amount of pages that are extracted from the platform. Therefore, the cost of using the software can and will add up quickly.

Datasite Response

last month

Hello, Jack, Thank you for taking the time to review Datasite Diligence. We're delighted to hear that you've found value in features such as bulk uploading and insights for documents and the project. It's always our priority to provide tools and service that simplify your workflow and provide confidence in every deal. We understand your feedback regarding pricing and appreciate your perspective. Datasite is designed as the premier platform for dealmaking, offering comprehensive functionality, robust security, and exceptional support to help you achieve the best possible outcomes. Our focus remains on delivering unmatched value that empowers your success. Thank you for your continue partnership with Datasite! We look forward to supporting you on your next deal. Best, The Datasite Team

Kevin
Analyst in US
Investment Banking, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product, Great Team

5.0 2 months ago

Comments: Very good. It is the best product and makes my life as a banking analyst less stressful since I know I am not sharing anything with who it shouldn't go to

Pros:

How easy it is to work with several buyers / parties

Cons:

Sometimes it can be slow to load files in

Datasite Response

2 months ago

Dear Kevin, thank you so much for taking the time to leave us a review. We are thrilled you consider us a great product & team, and that we help make your very stressful career a little easier. You can feel confident in leaning on us as an extension of your team, 24/7! Again, thank you so much. We look forward to serving you again soon. Warmly, Emily from The Datasite Team

Emanuele
Investment Associate in UK
Investment Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

ER Survey Review

5.0 last year

Pros:

Ease of use, various functionalities, clear layout

Cons:

Expensive vs. alternative providers, but more user friendly

Datasite Response

last year

Hi there, Emanuele. Thank you so much for taking the time to review Datasite Diligence! We're so glad you've found Datasite easy to use and user-friendly. We look forward to working with you again soon. Best regards, The Datasite Team

Minh
Investment Banking Analyst in US
Financial Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Datasite VDR - The best-overall solution for transaction datarooms

5.0 last year

Comments: Very very happy. Easy and intuitive to use. Would strongly recommend over any other alternative.

Pros:

1. Intuitive and ease of use: ability to "View As" a group is game-changing, and gives you peace of mind in ensuring that permissions are accurate and important sensitive data is shared correctly 2. Customer support: Very dedicated team

Cons:

All the below items are minor and do not change my preference for Datasite VDR 1. Speed of bulk uploads: can be a bit faster

Datasite Response

12 months ago

Dear Minh, thank you so much for taking the time to share your detailed feedback with us! We are so glad you've discovered the "View As" feature and that it's helped you set permissions. Again, thank you for your review, and we look forward to working with you on your next deals! Warm regards, The Datasite Team

Jonathan
Vice President in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Datasite is the Gold Standard

5.0 last year

Pros:

Very clear permissioning and directory levels. Access rights are intuitive for all users.

Cons:

No real cons for a practical purposes. Pricing can be a bit high.

Datasite Response

12 months ago

Hi Jonathan, thank you so much for sharing your feedback with us! We are so pleased that you have had a positive experience with setting permissions and access for users. We invite you to contact us at any time ([email protected]) so we can make sure you're getting the most value from your investment in Datasite, and show you all the newest, most powerful features. Again, we thank you for taking the time to share your thoughts, and we look forward to a continued partnership. Warm regards, The Datasite Team

Jonathan
Investment Banking in US
Industrial Automation, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great VDR for M&A processes

5.0 last year

Comments: Overall pleased I use them for all our M&A deals.

Pros:

UI is easy to use and has multiple functions and features, it's not overly simplistic which is good.

Cons:

Could be quicker, have better redacting tech, more automation.

Alternatives Considered: Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: Datasite has a better UI / more intuitive.

Datasite Response

last year

Greetings, Jonathan! Thank you so much for taking the time to review Datasite Diligence. We are glad you continue to choose Datasite for your deals, and glad that you have found balance with great features that are easy to use. We also appreciate your notes on speed, redaction, and more automation. I'm sharing your feedback with our Product team - thanks for that! Again, we're really appreciative of your feedback. We look forward to working with you again soon. Warm regards, The Datasite Team

Trey
Analyst in New Zealand
Accounting, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Datasite Review

5.0 last year

Pros:

It is fairly easy to navigate and there isn't 'too much' going on. This makes the VDR feel clean and simply makes it easier for me as the administrator to arrange everything.

Cons:

Permission management can be a bit difficult to navigate, especially in terms of setting up numerous groups (in order to issues different levels of security).

Datasite Response

last year

Hi there, Trey! Thank you very much for taking the time to review Datasite Diligence. Very glad to read that you've found the Project Admin experience clean and simple. I'm also glad you mentioned permission management. It can certainly get complicated, and that's something that you can lean on our Datasite Assist team for help with next time. We can stage permissions on your behalf. Then you review, and approve, and ta-da! All done. Contact us ([email protected]) for your next deal, and we can walk you through all the ways Assist can act as an extension of your deal team. Thanks again, Trey! We look forward to hosting your future deals. Warmly, The Datasite Team

Alexis
Analyst in US
Investment Banking, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Highly Recommend

5.0 last year

Pros:

User friendly interface, customer support, & bulk uploading

Cons:

Having to resize each worksheet in excel to reduce page count

Datasite Response

12 months ago

Hi there, Alexis! Thanks so much for taking the time to review us. I'm so glad to read that you've had positive experiences with our customer support team and that you would recommend Datasite to others. You'll be pleased to know that you no longer need to resize Excel files as we've adjusted how those are processed. Again, thank you so much for taking the time to review Datasite! We look forward to hosting your future deals. Warm regards, The Datasite Team

Jalpa
Controller in US
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Finance Controller

5.0 last year

Comments: Overall great experience and would like to use again.

Pros:

The process for any Diligence is easy, secure and trackable.

Cons:

Only could be a cost, instead of cost by data if we had fixed fee could be helpful.

Datasite Response

11 months ago

Greetings, Jalpa! Thank you so much for taking the time to share your feedback with us. We are thrilled you wish to use Datasite again and that you've found our product easy to use. I encourage you to talk with your sales rep(s) when your next deal arises to make sure we are offering the right pricing model and package for your needs. Again, thank you so much, and we look forward to serving you again very soon. Warm regards, The Datasite Team

RAM NIWAS
Associate Manager in US
Business Supplies & Equipment, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Best Dataroom Provider

4.0 last year

Pros:

It is very easy and has all the best features that a customer can use in due diligance.

Cons:

Pricing. rates are very high. If we can reduce it, it would be very helpful.

Datasite Response

last year

Hi there, Ram Niwas! Thanks so much for taking the time to review Datasite Diligence. We're thrilled to hear that you've found the data room easy to use, and that you consider us the best. That being said, we appreciate your feedback on pricing as well, and I've shared your notes with the team. For your next deal, I invite you to contact us ([email protected]) so we can give you a personal tour of all the latest and greatest features, and make sure you're maximizing your investment with us. Again, thank you for taking the time to share your thoughts, and we look forward to hosting your next deal. Warm regards, The Datasite Team

Renee
Associate in US
Financial Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Private Credit Review

5.0 last year

Comments: I like it! I've found it very easy to use and the people at customer support are helpful when I can't figure out a tool / have tech issues.

Pros:

I think it's easy to use, and I wish I would use it more; however, I don't set up the data rooms (the bankers send me links and I sign up for whatever one they choose)

Cons:

N/A - it is my favorite VDR by miles. I think the next best is Intralinks, but Datasite is far better

Datasite Response

12 months ago

Hi there, Renee! Your feedback made my day. Thank you so much for sharing feedback on your Datasite experience. We're proud to be your favorite VDR, and we're so glad you've been able to partner with the Datasite Assist team. Again, thank you so much for your kind words. We look forward to working with you again soon. Warm regards, The Datasite Team

Robert
Director in UK
Banking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good product, happy customer

5.0 last year

Comments: Absolutely no complaints, very happy with the product.

Pros:

Very easy and straigh forward. Reasonably priced, fantastic customer service.

Cons:

May be slightly more expensive than competitors so I feel I should have a look around the market from time to time.

Datasite Response

last year

Greetings, Robert! Thank you so much for taking the time to leave us a review. We're definitely glad to read that you've experienced fantastic service from the Datasite Assist team. With regard to pricing, we'd welcome you to contact us anytime at [email protected] so we can ensure we're maximizing value for you on your future deals - we release enhancements and new tools constantly! Again, we're really glad that you've had positive experiences with Datasite. We look forward to hosting your next deal. Warm regards, The Datasite Team

Kristian
Corporate Finance Manager in Greece
Investment Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best VDR platform

5.0 last year

Pros:

Best VDR platform ever by far from the competition.

Cons:

Nothing to comment here. Generally the platform ticks all the boxes.

Alternatives Considered: Intralinks VDRPro

Datasite Response

last year

Hi there, Kristian! Thank you so much for your kind review of Datasite Diligence. We're so glad we've met your needs, and we look forward to working with you again soon. Warm regards, The Datasite Team

Alexandar
MA Manager in Germany
Environmental Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Keep it simple in its best way

5.0 last year

Pros:

The VDR does what it should do without overwhelming the user with useless messages like "encrypting data" like it does with competitors VDRa

Cons:

Permissions should be fine on Folder level to adjust and not on file level

Datasite Response

last year

Hi there, Alexandar! I cannot tell you how much I appreciate your feedback - there's an art creating a powerful data room with the necessary tools that ISN'T overly difficult to use, and I'm glad you've found this to be the case with Datasite Diligence. I've passed along your note about simplifying permissions to our Product team to review, and I understand where you're coming from. Permissions can certainly get intricate. If you ever need assistance setting or editing permissions, contact the Datasite Assist team ([email protected]) and they can give you a hand! Again, thank you so much for your thoughtful feedback. We look forward to hosting your next deals! Warm regards, The Datasite Team

Tom
Associate in UK
Entertainment, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to Use

5.0 last year

Comments: Very satisfactory and does exactly what I need it to do.

Pros:

The platform is intuitive and easy to use throughout the life cycle of a transaction. Users throughout our business have been able to log in and upload information quickly and efficiently. The various options to restrict/open content to different users is very helpful as is the customer support which is seemingly available at all hours of the day.

Cons:

Charges relating to 'Special Media' and what constitutes 'Special Media' could be clearer otherwise the experience has been positive throughout.

Datasite Response

last year

Hi there, Tom! Thank you very much for taking the time to leave such a detailed review of Datasite Diligence. I'm so glad you've found our permissions features helpful, as well as our Datasite Assist team, who truly are available 24/7/365! I also appreciate your feedback on special media, and I've shared it with our Product team. Meanwhile, if you have any questions about specific file types, definitely reach out to your sales representative, or the Datasite Assist team ([email protected]). Again, thank you very much for taking the time to review Datasite! We look forward to serving you and your team again soon. Warm regards, The Datasite Team

Scott
Associate in US
Capital Markets, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Capterra Review

5.0 2 months ago

Pros:

Really helps things go a lot smoother, definitely saves on efficiency

Cons:

Takes some getting use to the interface, but once you're familiar its great

Datasite Response

2 months ago

Hi, Scott! Thanks so much for your feedback. We are so glad Datasite has been able to provide some efficiencies in your deal process. Anytime we can lend a hand in figuring out a new feature, don't be shy - call, email, or chat us and the Datasite Service team is there for you. Again, thanks a lot, and we look forward to serving you again soon. Warmly, The Datasite Team

Adam
Associate in Australia
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use dataroom

5.0 last year

Pros:

Very easy platform to navigate, making conducting due diligence and accessing the documents I need a breeze!

Cons:

Some other datasites may have more advanced AI add-ins but I have never found those particularly useful

Datasite Response

last year

Hi there, Adam! I'm so happy to hear that you've had a great experience using Datasite. We strive for the balance of building powerful tools that are still simple to use, so I'm glad that was the case for you. Again, thank you for taking the time to leave us a review. We look forward to working with you again soon! Warm regards, The Datasite Team