Time Doctor Reviews

"Easy to use, very good reports, projects are easy to create and edit."

Pros: Time Doctor has a lot of features that I like. But what I like the most is the fact that is very simple to organize projects, tasks and has a lot of integrations. The "Reports" feature is simply amazing! My favorites are the overall view of the activities and the fact that I can select one or more projects to view. The support team is great, although I needed support only a few times when I have started using the software.

"Great way to track your time-- a must have for professionals looking to increase productivity!"

Comments: In general, it was a great way to keep track of how I was managing my time while working from home. It kept clear, concise reports for me to be able to send to my bosses. I would 100% invest in this program if I worked from home more than every once in a blue moon.

Pros: Easy to use, sends timely reminders, and very detailed reports of time spent. It's an easy way to track time spent on various projects / tasks- and an easy way to keep track of time when working from home! Very great for helping those who work remotely manage their time.

Cons: I wish this product was less expensive / free, though I understand it's not. It's a monthly cost, which doesn't make sense for those of us who only work remotely from time to time. I've also had issues with the system lagging / crashing during my free trial.

"easy use"

Comments: we solved the payroll issues since it records all the time we work as long as we turn it on and hit play

Pros: it is simple, easy and can be used even in a mobile device with the appropriate approval from the managers

Cons: that it takes screenshots all the time, doesn't matter if I am working or taking a paid break

"I'm a fan of time doctor"

Comments: It's easy to keep track of what the team is doing, we can customize accordingly to the office guidelines, produce reports of wasted time, utilization.

Pros: Easy to use, can measure productivity with the team with nice features that are helpful like pulling reports.

Cons: Honestly there's nothing that I don't like about time doctor

"Time Doctor Relevance"

Comments: I am happy with Time Doctor and I am very sure also our company.

Pros: I am a user of Time Doctor. It helps me streamline my tasks everyday with ease.

Cons: I understand that the screenshot feature is important to the company. I just find it very invasive since at one time I needed to check personal files and it was captured.

"Best time tracking application with screenshots!"

Pros: I love that it eats fewer computer resources and that it updates on the dashboard real time. I also like the fact that it doesn't remind you every time you are idle which makes other software annoying.

Cons: during the older version, the software was very buggy but with the recent updates to version 19, everything is going well!

"Time Doctor is simply the best option to track time"

Comments: working remotely I can still report my time, my absent reasons etc, its quite useful

Pros: its very easy to use, the dashboard is super useful to review your worked hours and most used apps, editing time records or absent reasons is very intuitive.

Cons: I just miss the ability to edit time from the apps ( windows and android), you can do it from the website so why not from the apps itself?

"Perfect for scale the work"

Comments: Great ! Good support as well.

Pros: Gives detailed information about what the user was doing on particular time slot with screenshot.
gives which sites has been accessed etc.
gives keystroke and mouse move counts which let me know how the developer working under me are doing there work.

Cons: Crashes sometimes.
Hangs the system some time.

"A great tool to track payroll and hourly usage for all your projects"

Comments: Overall happy with the software. Will use it continuously. I even track my own time as the owner on projects.

Pros: The Asana integration was by far the most helpful. It allows everything that we do have an hourly meter and corresponded cost to each project.

Cons: The customer support. It took weeks of follow up to everything, even to have a rep acknowledge that there is an issue. Support's first instinct is to defer blame to an integration partner when there is an issue. It took another few months before support acknowledged that Time Doctor had a bug. By the time the bug was fixed, I had to find a workaround for the problem and the solution was no longer applicable. I commend the effort, but it just wasn't very helpful.

"Keep up the good work!!!"

Comments: It is very helpful to both me and my client because it gives us a correct information we need for our payroll time-tracking.
Keep up the good work and continue to give your good service.

Pros: I find Time Doctor very accurate, flexible in working hours for people who are working at home. It is easy to use with very organized interface.
I can track the amount of time I spend in administrative functions and It it gives me the ability to manage my time.

Cons: There are some instances that my Tracker stops without notifying me. But anyway, we can request to edit the time lost.

"Great for working with Virtual Accountants"

Comments: It has been very effective. I would recommend it to others.

Pros: Time Doctor helps me manage remote workers effectively. We have a distributed network of 250 franchisees. And many of our property management companies use remote workers and virtual assistants. I recommend it to all of them. It allows the company to audit the work of the remote employee, and it does not challenge the productivity of those employees while doing so.

Cons: I have had some difficulties getting the payroll to work easily with PayPal and Payoneer. But I am figuring it out.

"One of the best time management software"

Pros: This helps a lot to manage (and evaluate) time used for different projects/tasks. It minimises the chance of unproductively. If, for any reason, we are inactive, it prompts and take action based upon the response. I find it very useful to organise work and also it maintains an honest relationship between remote team and office.

Cons: So far, can't think about any such thing to be written as cons.

"Tracks what needs tracking"

Comments: For what it is, it is fine. I don't like the feeling of being spied on.

Pros: The software provides insight into how much time is being logged. I guess that is a good thing. Makes it easier to know when to shut down.

Cons: When set up by a company, it tracks too much and feels invasive. I understand needed to prove working, but it makes it almost impossible to do research or reading as it tracks activity, although easy enough to trick.

"Doctor of Time Track"

Comments: I find overall experience good. Handling and editing to time if needed. You can review your time served as per software. You get a daily summary of your work. You can use timedoctor any where you want you just need to open your mobile app.

Pros: The most likely thing is that it is available for all machines computer, mobile. You can edit time and you can review all the time served per product.

Cons: It starts to show stop dialogue when we are reading article and do not click or use keyword during reading.

"I am a user of this software and so far, I am having a very experience with this software."

Comments: The benefits I get from this software is keeping track of all the things I have done for the day without me having to take them note one by one.

Pros: It automatically reminds you of everything that you have done for the day as it has a list of your daily tasks wherein you could just copy for the "end-of-the-day" report. Keeping track of your productivity is easy.

Cons: Sometimes, when I am in a hurry and accidentally double clicked the icon, it takes time to open it. So I have to restart the computer to be able to use it.

"Extremely reliable time tracking!"

Comments: Excellent experience, helps us to record exactly where our time is spent for each customer and project

Pros: The best part of this is how good it is at integrating to your work environment. The subtle reminders mean that you're kept on track, even if you struggle to remember. Really helps my team to use the software every day and keep track of our productivity.

Cons: There isn't too much I don't like. Perhaps, the new app isn't as feature rich as the pro version i use, but that could just be me not knowing.

"Easy to use and implement...and budget-friendly!"

Comments: I benefit from this software by getting a variety of reporting options and features for a relatively low cost. These are helpful for both me and my clients.

Pros: This software is perfect for freelance consultants needing to track project time and/or give clients access to project task breakdowns. It was easy for me to set up my clients with access credentials to their files. I also love how budget-friendly Time Doctor. It provides a scalable solution that should allow me to grow my team without too much fuss or further set-up required.

Cons: I don't have any particular dislikes about the software. Sometimes it is difficult to get ahold of customer support but they seem to have stepped up their game lately, so perhaps this is changing.

"Perfect for remote workers"

Comments: Overall is a nice program easy to use, does what it is build for and has a good support.

Pros: It is very easy to use it. It is customizable so you can modify it as much as you want to, for instance you can have it showing when it makes a snapshot of the monitor when you are working. It also gives you the change to have multiple projects in your list so you can switch very easily.

Cons: There are those times when the window showing you the current worked time just doesn't want to show and you have to click on the desktop icon to see your time. And there is also the automatic pop-up when you just have started your break and browsing something and a window is showing to remind you to clock in to work (if you have forgot to do so).

"it is the most spectacular working tool I have in my company"

Pros: The dashboard and reports where I can track my employees' activities. I use dashboard a lot to understand who is working on what and to see whether I can jump on a call with this person at this moment. Monthly reports and weekly reports also give me a good idea of how much time my staff has more.

Cons: The payroll report thing. It could be really improved a lot. The fields are structured in a confusing way so that you confuse hours with dollar values. Then also, finding the payroll report for last month was somewhat not easy for me first time. And there is no custom fields with comments. And I also cannot put a formula into the bonus field.

"Easy and Efficient Software"

Comments: My overall experience with Time Doctor has been great, easy to set up, easy to use and the customer support is great. You do not have to wait long for your query to be resolved. I always recommend Time Doctor for anyone who is looking for time tracking software.

Pros: I like flexibility it offers with managing multiple clients. I like how easy it is to set up and use.

Cons: The new time doctor and classic time doctor confuses me. I have nearly lost my account before logging into the wrong one and trying to set up a new account as I didn't realise i was on the wrong version. Very confusing.

"Unmitigated Disaster"

Comments: We are in software development ourselves and this whole platform reeks of something that was built by cheap, overseas, outsourced development teams, OR it was something that has been rushed to market. You need to avoid Time Doctor and Staff.com like the plague. The two companies are linked and perhaps merging because recently Staff.com had a message on their website that said something to the effect of "A TimeDoctor Company." They also have identical logos. Final thoughts: if you use Time Doctor to track work for your clients you are going to be in a world of hurt. You will overcharge and undercharge clients and when they figure it out (like ours did) they will be furious. A quick update: I notified Time Doctor over a week ago to close our account and to the surprise of absolutely no one, they haven't honored the request. Just terrible.

Pros: Having to email their support to cancel my account...I'm joking that was just the last annoying thing I was forced to do with this company. Nothing...I like absolutely nothing about it.

Cons: Absolutely terrible piece of software. I cannot for the life of me understand why this software has such high ratings. We used it for about six months and had nothing but problems with it. Some of the issues were: 1. Time not syncing between mobile, desktop, and web clients. 2. Time not accurately being tracked. 3. Unable to archive old project-tasks or projects. 4. Tasks and projects not syncing between mobile, desktop, and web clients. 5. Time is missing. In other words, time would be tracked and then disappear. 6. Employees who worked on sensitive areas like finance had their accounts set to blur screenshots. This never worked. They were completely in the clear which could have been a huge problem. This has been a disaster from start to finish. We've had to manually fix tracked-time, re-bill customers, refund customers, and start all over again with an much better alternative called HubStaff--whom I highly recommend. The biggest problem with Time Doctor is that we were working with their "support team" for over a month and supposedly they were working on fixing our problems...This turned out to be a lie. Nothing ever got fixed. The support team would never proactively give us any information regarding what they were working on and we always had to reach out to them for an update; the updates contained no actual progress information of any kind...So in other words: we were being blown off.

"Easy to use, time accuracy it maintain and support is very great."

Comments: Main target to use software is save the time and using this i can save lot so other time can spend for family, otherwise i have no track of that.
We do not have to worry about the time just click and start and stop, one more benefit report are generated automatically with various attributes which we can show to client.

Pros: Easy to use
Dashboard with different report with accuracy
Not allow us to open unwanted sites like fb, youtube etc
support is very kind
provide mobile support also

Cons: In Billing, once a card is added we cannot delete that. so it should be like we can delete and add new.
in desktop application its start record time when we set task name and press enter, instead of that we should click on the start button
in account we need to define some sites URL, so whenever user open that it stop time record without his permission.

"Keeping Track with Time Doctor"

Comments: Overall, very satisfied with Time Doctor. It's fairly simple to use, accurate, and fulfills my needs.

Pros: What I like most about Time Doctor is that it allows me to easily and accurately record the amount of time I'm working on a certain project or task. It allows me to show my clients how much time I was working on and how long each task took. I like that it also gives me a warning when I veer to a less-than productive site.

Cons: Don't really have any complaints. The only thing that I would like to be better handled is the dashboard where time is viewed. The issue I have is that I'm occasionally responsible for reviewing subordinate work flows and I feel that it's somewhat difficult to view their profiles as easy it is for myself. I'm sure there's an easier way to do this, but I havent found it yet.

"Productivity stile"

Comments: I am having a satisfactory experience, even comparing it with other software that perform the same functions. The TD has helped me to significantly improve my performance as an analyst, this has the same impact on personnel as monitoring to the point of achieving objectives that in principle seemed unattainable.

Pros: Certainly I liked the amount of options, speaking of indicators that help us manage staff and increase productivity significantly. Not only see captures, but also see the activity of their peripherals and the apps and programs they use

Cons: More than a "Cons" i would like that indicators such as low activity may be visible to individuals and not only to those who have TD group management. In turn, that this indicator can be traceable not only in the last 7 days of work but in editable periods of time, example: the last 3 days of work

"It used to be a good product but they now lack on product focus and don't listen to customers."

Comments: It helped our company at different stage of it's growth but unfortunately is not listening to its customers anymore

Pros: It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

Cons: - The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it.
- A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app." As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment
It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus