---
description: Get detailed information about Therap and how it can help you meet your business needs. Learn more about Therap price, benefits, and disadvantages for businesses in Singapore.
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title: Therap Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [Therap](/software/124101/therap)

# Therap

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> Therap's comprehensive and HIPAA-compliant software is used in human services settings for documentation, reporting, EVV and billing.
> 
> Verdict: Rated **4.7/5** by 77 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Therap?

Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 77 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Therap Services
- **Founded**: 2003

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact Therap for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Bangladesh, Canada, Kenya, Nepal, Nigeria, Philippines, Saudi Arabia, Uganda, United States

## Features

- Billing & Invoicing
- Care Plan Management
- Charting
- Claims Management
- EMR/EHR
- For Long Term Care
- Incident Management
- Medication History
- Mobile Access
- Reporting & Statistics
- Scheduling

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Electronic Medical Records Software](https://www.capterra.com.sg/directory/20028/electronic-medical-records/software)

## Related Categories

- [Electronic Medical Records Software](https://www.capterra.com.sg/directory/20028/electronic-medical-records/software)
- [Assisted Living Software](https://www.capterra.com.sg/directory/10034/assisted-living/software)
- [Home Health Care Software](https://www.capterra.com.sg/directory/10036/home-health-care/software)
- [Long-Term Care Software](https://www.capterra.com.sg/directory/30109/long-term-care/software)
- [Home Care Software](https://www.capterra.com.sg/directory/30812/home-care/software)

## Alternatives

1. [GEOH](https://www.capterra.com.sg/software/207985/geoh) — 4.9/5 (148 reviews)
2. [eRSP](https://www.capterra.com.sg/software/129443/ersp) — 4.2/5 (99 reviews)
3. [AxisCare](https://www.capterra.com.sg/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
4. [ShiftCare](https://www.capterra.com.sg/software/1016141/shiftcare) — 4.6/5 (144 reviews)
5. [CareSmartz360](https://www.capterra.com.sg/software/147660/caresmartz360) — 4.8/5 (181 reviews)

## Reviews

### "Theruo makes Caregivers lives easier" — 5.0/5

> **Shelly** | *25 September 2024* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ease of use. i love that  i can. Secure tracking of sensitive information for each individual such as  intake and elimination, medications, medication administration, T-logs, and ISP's. It allows easy access to the clients information. Its very helpful finding clients appointments and printing a consultation form for the Primary Care and or ER etc. I love havubg the access and utilizing the MAR. It makes caregivers lives so much easier.
> 
> **Cons**: There isnt anything i dont like ut makes me more efficient and helps staff communicate at shift change easier when one is in a hurry. I cant think of anything really.
> 
> I used Therup many times a day as a DSP at a group home. I use ut to write T logs many high ones then i would fill out a GER on Therup as well. Therup is a one place rather than a book of numerous papers that i utilize for all my clients care. It makes Medication administration so easy because its very well detailed and so easy to use. I am able to check appointment times and print out a consult prior to the appointment. I can also go back and read how the last appointment went. Its an efficient way for staff to communicate how the day or couple days has gone so yoh dont miss any changes in the clients behavioral plan or othewise. Myself and my coworkers would have a much more conplicated day without Therup for sure.

-----

### "Program Manager" — 5.0/5

> **Sheena** | *9 September 2024* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I love how easy the programs are, easy to access every part of it.
> 
> **Cons**: There is really no cons, therap is great to work with.
> 
> Therap is great for all our agency needs

-----

### "Task and billing management for service teams." — 5.0/5

> **Vicky** | *6 October 2025* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Users value therap’s billing and scheduling features alongside effective caregiver management tools, making it easier to coordinate services and track client interactions efficiently.
> 
> **Cons**: Teams mention a steep learning curve for novel staff and some advanced features require extra training, which can slow and initial system implementation.
> 
> Therap helped equatorial insurance brokers manage client scheduling and billing more effectively, improving service delivery and reducing administrative errors across account management.

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### "If you don't document it... It never happened\!" — 5.0/5

> **Renee** | *26 October 2024* | Individual & Family Services | Recommendation rating: 9.0/10
> 
> **Pros**: Therap\!\!\! I just don't know what we would do without this platform in my field of work. Therap is user-friendly for achieving daily proper documentation, when working with individuals with intellectual \&amp; physical disabilities. &#10;&#10;The state requires that we document \&amp; chart every medication that we administer, including something as simple as Tylenol. Therap is also where we document \&amp; submit incident reports, vitals, intake \&amp; illumination \&amp; so many other important details that are detrimental to the health of our clients. Exactly what you are required to chart/document is person-centered based on the clients plans \&amp; protocols. &#10;&#10;We learn early on as Direct support professionals, that if you do not document it, it never happened. I cannot think of many improvements that need to be made to be made to Therap, because honestly, it's the only software I've ever used in my field \&amp; it is extremely user-friendly. &#10;&#10;I've worked with peers that have been in this field for 40+ years and everything used to be done on paper. However, they were able to learn to navigate Therap, like it was second nature. &#10;&#10;I cannot even estimate how often I refer back to my documentation on Therap during an average work week but it is dozens of times. This is where we log everything. Without Therap, we would be in a world of her when it comes time to re-certify for state \&amp; county licensing.
> 
> **Cons**: As a user, you can login \&amp; see everyone else's documentation "at a glance." However, if you need to specifically look at your own documentation, you have to use the "search engine."I wish therap listed everyone's documentation, newest to oldest \&amp; that includes your own as well.
> 
> Overall my experience with her has been a positive one. I've been using this software at two different companies for the last 5+ years and have had very little problems with it. I love that you're not required to update your password every three months like you are on so many other platforms of that we use within our company.

-----

### "Therap- for all your business needs." — 4.0/5

> **ANNE** | *26 March 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to customize what you need for your company is great\! It also offers numerous different features.
> 
> **Cons**: N/A I have no complaints about this software
> 
> Our overall experience has been great. It offers a wide range of modules and training for employees. From bill tracking to documentation they have it all.

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## Links

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