Awesome Features and Support

Reviewed on 07/04/2017
Ethan T.
VP Sales
Machinery, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have been using Deskera for about 3 years now. I like the compliance of the system. Maximum ERP systems have the capability to be a good fit for most of your business. The actual key to success is how well they allow you to pull and spread the software to meet your exclusive business requirements. Deskera ERP excels at this. With user defined forms and reports, customizable alerts to monitor system changes, and change tracking to the field level, it provides the tools I need to handle our specific use cases. I am also very pleased with support provided. Deskera does an excessive job of monitoring user needs and working to improve the system. There have been a many new features added over the times that provide us with best option to manage our business.

Pros: Ease Customization
Value Added Features
Customer Support

Cons: None

Awesome product for All Size of Industries

Reviewed on 23/10/2017
Rajat G.
Operation Manager
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Glad to have found Deskera, great feature and usability make it perfect ERP for all sizes of industries. We have been using deskera for more than 2 years now and since its implementation, we are so happy, all our team members enjoying using it.

Best Integrated ERP System - Easy and Quick Implementation

Reviewed on 06/04/2017
Aarav D.
Used the Software for: 1+ year
Reviewer Source 
Source: GetApp
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We are looking for ERP and CRM all together to manage our factory, shops and vendors from one place, glad that all integration available in Deskera with ease and simple way. Implementation experience was awesome; support team is always available whenever required.

Cons: Required some extra efforts and time to understand advance features, but it’s worth it. Rest product is awesome and working smoothly.

Excellent Product

Reviewed on 30/11/2017
Vijay S.
Chairman
13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I can simply say its amazing product! Must use by any level of organisation.

Pros: 1.Simplest software 2.Interface like Facebook 3. Easy to understand and work 4.Integrated modules(ERP,Manufacturing,CRM,HRMS,PM) 5. Low price compare to SAP,Orace 6. Latest technology

Dynamic System, Easy to Functionality, Great Reporting

Reviewed on 27/06/2017
Julien A.
Product Manager
Machinery, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It is very reliable ERP system; dynamic business suite with multiple applications like stock, billing, purchase, orders, expense, reports).
easy to use functionality
great reporting

Cons: Graphic interface need to improved, currently it's too old, required some extra efforts and time for new users. Rest system is powerful for all kind of industries.

Quality of the product is very good, Customer service can be improved.

Reviewed on 12/07/2018
Vinay S.
website developer
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The user interface is fairly good, It really impress me with its front end and modules implementation.

Cons: There customer service is not worst of bad it is ok and i feel they can be good or very good as the product is nice and it has no major drawback which service guy has to face they just need to be easily reachable.

Best Fit for Manufacturing Companies

Reviewed on 05/04/2017
Vishal J.
Machinery, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: GetApp
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Powerful and easy to use ERP.
Awesome user interface - i like the graphics most.
Easy customization as per requirements.
Customer support is superb.

Cons: There is nothing to hate about deskera erp. I didn’t find any problem yet, it's working absolutely fine.

Reviewed on 27/10/2017
Parvez S.
Used the Software for: 1+ year
Reviewer Source 
Source: GetApp
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely
Reviewed on 25/10/2017
Matthew R.
Used the Software for: 1+ year
Reviewer Source 
Source: GetApp
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Very lacking in reporting

Reviewed on 26/06/2018
Sheue chuan F.
Outsourced CFO
Civic & Social Organization, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: SoftwareAdvice
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
Customer Support
Value for Money

Comments: Before you decide to use this system, ask the sales person to show you the reports that can be exported or send out from the system.

Pros: It does the basics of ERP but lack the finest of other ERPs. Perhaps this explains the relatively lower price compare to more complex system. However, there are other cheaper cloud accounting options that are readily linked to with other cloud applications to form a ERP.

Cons: Ability to produce financial reports for management and stakeholders are key to any accounting and ERP system. While there are few standard financial reports available in system, what you see on screen is not what you get when you export in pdf and excel, particularly in excel. Totally not presentable. No where near the reporting ability/standard of much lower-end cloud systems such as QBO and Xero. The report exported is good enough as raw data only. You would have to use other means such as macro or create your own financial reports. User interface looks dated.

Features and support have been fantastic

Reviewed on 26/04/2019
Verified Reviewer
Marketing Assistant
Hospitality, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We are glad Deskera was suggested to us at a conference. The Perfect ERP for our size of company, and helps us stay organized.

Cons: Graphic interface could be improved, but it seems Deskera is always improving.

Utter nonsense product

Reviewed on 13/09/2017
Apoorva J.
Owner
Retail, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I have been writing review on your page and you guys are shamelessly making promotions on your page. As above promotion content I read it as follows: Deskera has all the features which only there service team can use it, not the customers. Integration with your other systems is not possible at Deskera because there own system does not pickup information within the system. Scalability options are only for how much license you buy, bigger scalability means more licenses and you end up paying more to the Deskera. User friendliness is myth in Deskera, you will close your system for the day and next day they have changed something in the system without notifying. Cost is basically we pay Deskera for the pain which we get in return. One of the hilarious response I got is you are putting in information in capital letters thats why Deskera system is unable to read it. he customer support every time assured me issue will get resolved but no. Issue is there and I am fed up now. I have paid a lot not for this. One of the customer representative also talked with me they were giving a non sense option to save my invoices in excel and later they can import them into the deskera system. Indirectly what you are accepting is your system cannot work 24 x 7.

Pros: Price of product is in the favour of the company that is only pro for this product. Complete money oriented company.

Cons: Whosoever buys this product losses money and gets nothing out of it. I bought this I wasted my money totally.

Reviewed on 26/10/2017
Harper W.
Used the Software for: 6-12 months
Reviewer Source 
Source: GetApp
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely
Reviewed on 24/10/2017
Melissa B.
Used the Software for: 6-12 months
Reviewer Source 
Source: GetApp
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely
Reviewed on 21/01/2019
Goh hoh chee, erwin 吴.
Used the Software for: 1+ year
Reviewer Source 
Source: GetApp
1/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Total Failure in Implementation

Reviewed on 12/12/2018
Roberto G.
Managing Director
Electrical/Electronic Manufacturing, 13-50 Employees
Reviewer Source 
Source: SoftwareAdvice
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: The customer support is not existing despite an agent and a so call " success customer consultant " , not able to answer technical questions, not able to implement and suggest procedures , not ABLE . That's it .

Pros: The idea of having a software with unlimited license is good + the geotagging for customer service is also a good idea but we never had the chance to see it working

Cons: A lot of bugs in the software and extremely slow and tedious implementation which ended up in a complete failure until our entire organisation rejected to use the software . We put an end of it .

Real-time updates, easy to use and works on cloud

Reviewed on 14/04/2017
Karan U.
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Deskera Cloud ERP gives you 360-degree insight into your daily business operations by streamlining processes across your enterprise. Deskera makes you responsive and agile with fully configurable product capabilities and real-time notifications and updates.

This software made my life easy

Reviewed on 12/01/2016
Verified Reviewer
Used the Software for: Free Trial
Reviewer Source 
Source: GetApp
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: The customer service is really great. I really love this software because you made the complex things into an easy one. This team don't disappoint me because I chose the perfect product for my company.

Cons: I haven't found any yet since I used this software.

Far most flexible and easy to use software

Reviewed on 25/01/2016
Verified Reviewer
Civil Engineering, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source 
Source: GetApp
4/5
Overall
4 / 5
Ease of Use
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I used different CRM software and so far this is the best fit for me. All that I need are here in this software. This is also a user-friendly interface that is why I don't have any difficulty in using this.