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Pros:

The automatic booking cancellation, thank you message, Website integration.

Cons:

In the end the client rejected it because they said it's extremely ugly. Yeah, the graphics are really dated, looks like something between Windows 98 and XP style.

Bookeo ratings

Average score

Ease of Use
4.1
Customer Service
4.2
Features
4.2
Value for Money
4.2

Likelihood to recommend

7.5/10

Bookeo has an overall rating of 4.3 out 5 stars based on 96 user reviews on Capterra.

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Filter reviews (96)

Lauren
Lauren
Executive Editor, Work Truck Magazine in US
Verified LinkedIn User
Publishing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect Booking Software for Aerial, Dance, or Fitness Studio

4.0 5 years ago

Comments: Bookeo has allowed us to create an online way for our students to book classes and pay with their credit card.

Pros:

I manage an aerial silks studio and we needed a system that would allow us to book classes, private lessons, and events. The Bookeo System is inexpensive, connects to PayPal, super easy to set up, and allows for multiple instructors to access the system. Creating new one-off classes is easy as well as canceling classes. We can create memberships, punchcards, discounts, promo codes, and more. I tested several other systems before settling on Bookeo and haven't turned back. They are also very prompt with responses and continually update the system for improved functionality. The system can allow for bookings paid in advance or for cash payment on arrival.

Cons:

It's not the prettiest system on either the back end or the end users side, but it gets the job done. I do wish it would let people book more than one student at a time with a punch card at once (you can use a punchcard for other students but have to book each one separately). I also wish there was a way to bill or invoice students for missed classes so we could accept more bookings without payment required in advance. You can allow cash payments but if someone doesn't show there isn't an easy way to bill for missed classes.

Bookeo Response

5 years ago

Thanks for the great review, Lauren! We appreciate the feedback and your suggestions for improvement. I will forward them to our development team. Please note that you can collect credit card details to secure bookings and later charge for missed classes. Thanks again Shanno

Stacie
Owner in US
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Very happy customer for over a year!

5.0 3 years ago

Comments: I did a lot of research on different options. Bookeo by far is the best option. Other reservation companies want you to use their credit card processing system, or they want to design everything for you, rather than giving you control, or they make information hard to find without sitting through a demo and a hard sell. I love being able to use my own external apps and I appreciate being able to log in and make changes whenever I need to.

Pros:

1. Functionality. The Bookeo software allows me to customize so many aspects of my reservation system, including pricing, special pricing, discounts, customer communication, discounts, calendar syncing, website integration, and so much more. Whenever I have something new I want to add or change, I find that Bookeo has an option for it, and it is easy to find and add. 2. Ease of use. I set up my booking system on my own and found that it was easy to learn and use. 3. Aesthetics. I embedded the booking platform into my website. It is a seamless experience for my customers and it looks clean and professional 4. Integration with other apps. I sync my Gmail and Square with Bookeo and it works amazing. It makes my life so much easier!

Cons:

Nothing! Everything has worked great for me so far.

Bookeo Response

2 years ago

Hi Stacie, Thank you for sharing your amazing review of Bookeo. We appreciate you taking the time to share your detailed feedback and comments! We are thrilled to hear you found Bookeo easy to set up, use, and update when needed - and that it makes your life easier. Thank you. Shannon

Lana
owner in US
Cosmetics, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My company is loosing a lot of money because of this application and no support

2.0 7 years ago

Comments: NONE. JUST LOST LOTS OF BUSINESS, I WISH i NEVER STARTED IT.

Pros:

no pros.

Cons:

Its is no longer good. lately its been taking too long on my website and I am losing a lot of business because of it . It never used to be that way. Now customers leave my website without waiting for the Bookeo's application to load . I am looking for a new company as soon as possible . It literaly takes few minutes. noone wants to wait this long and b Bookeo has no phone # to call for support so if something happens to their app then you will have to wait a long tie to fix it because you can only contact them via email and you will lose a lot of of business. Over the years their app had been inconsistent and sometimes disappearing from my website for few days at the time. Lost a lot of business over the years because people have hard time booking their appointments and because their application is often loading very slowly or does not load at all days on and days off and no support to fix the problems fast. Don't waste your money. look for a good application that is stable and doesn't not make it difficult for your customers to book their appointments . with their application you will save pennies but lose thousands. I am truly fed up with it and taking my business elsewhere

Bookeo Response

7 years ago

Hi Lana, I am sorry to read about the issues you are experiencing. You contacted our Technical Support Team reporting this issue and a couple of days ago, and they replied within less than one hour. Our Technical Support Team explained that your customers may not see the Bookeo booking widget integrated in your website because you placed it at the very bottom of a long web page. As a result, customers are required to scroll down a lot before they can see the booking widget. We highly recommend placing the widget at or near the top of the page. Additionally, our Technical Support Team tested the website page where you integrated the widget, and the widget loads in a fraction of a second. If you experienced delays in the past, these can occur if other scripts in your web page (such as the tracker you have for analytics) are slow in loading - this can slow down the loading of other elements in the page. If we can be of assistance, please do not hesitate to contact us. Shannon

Cédric
Director in Switzerland
Alternative Medicine, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best software until, Vest value, Best Support

5.0 4 years ago

Comments: SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team wants to keep a light and simple line, which is really the way.

Pros:

Bookeo, really guys I love you, best product, best support ! They are always quick to reply and help you find a solution.

Cons:

Some options in the display could be improve like for the courses, Email automatization for teachers, some API.

Bookeo Response

4 years ago

Cedric, thank you for the great review! Please do not hesitate to contact us if you ever need help with your Bookeo account. Shannon

Vanessa
Onboarding manager in US
Computer & Network Security, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Not created for National business (NOT timezone friendly)

4.0 4 years ago

Comments: Email support seemed fast at first but got slower when I had an emergency (custom fields disappearing/errors). I liked the ease of use and unlimited custom fields, having both a booking and customer info in one system.

Pros:

It makes setting up group classes very easy and you can have custom questions for each customer and/or specific classes.

Cons:

No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications. Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer. Doesn't feel like a reliable fit. No custom developement available. If it doesn't fit everything you want right now, this is not the product for you.

Bookeo Response

4 years ago

Thank you for your review, Vanessa. Bookeo does not currently offer the feature to convert appointments into your customers' timezone, however, it can show the timezone of the booked appointment. As for the custom fields issue, please check your inbox. Our technicians checked your account logs and explained that you explicitly deleted those fields from your account settings on August 28. When you deleted the fields, the system showed you a message informing you that all data related to those fields was going to be deleted, and you decided to proceed with the deletion. Shannon

Christine
Account Manager in Australia
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Very basic and no desire to improve

3.0 4 years ago

Comments: I thought it was going to solve problems, but it created a lot of new problems. We are actively looking for an alternative, but there are very few booking systems that do what we need.

Pros:

The ability for clients to book and choose whether to pay now, or pay via invoice was the reason we chose Bookeo, alongside the Xero integration

Cons:

You can only send a booking confirmation to ONE person - not a team of people. It doesn't integrate well with Zoom. It doesn't allow you to see what was sent to a customer. The support team are not remotely interested in raising improvement requests for their software. Support is average at best.

Bookeo Response

4 years ago

Hi Christine, Thank you for taking the time to leave a review. I read all the support requests you sent us and the timely replies from our support team. Please note that: - Bookeo sends the booking confirmation email only to the customer making the booking and not to all the participants. This feature works in a similar way for all the other booking systems. However, please note that you can use our API to send a booking confirmation email to participants. Unlike other booking systems, we do not charge additional fees to use the API. - The Zoom integration has successfully been used by many customers during the Covid-19 pandemic. It seems that you would like to send a Zoom link for non-confirmed bookings. As our technicians explained, the zoom link is only sent once the booking is confirmed. Again, this feature works in a similar way for all the other booking systems. Shannon

FREDERICK
Physician in US
Medical Practice, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Fancy cover, hollow on the inside

3.0 4 years ago

Comments: Calendar scheduling and reminders should be simple, bookeo makes it difficult.

Pros:

Information about appointments and clients were accessible.

Cons:

Clunky and not intuitive. Too many screens to make one appointment, and the messaging was not consistent.

Bookeo Response

3 years ago

Hi Frederick, I read your review and I am sorry to read that you are not fully satisfied with Bookeo. Creating a booking from your dashboard is very easy and requires you to click on a time on a resource's calendar and select the service. If you are creating a booking for an existing customer, you can use the autocomplete function to select the customer, or you can input details of a new customer. Your customers can simply select a service, a date and a time for the appointment and provide their details. Email and txt reminders are automatically sent by the system. If you need any assistance with our system, please contact our support team at [email protected]. They will be more than happy to help. Shannon

Esther
Esther
Graphic and Web Designer in Canada
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Lots of potential, great value

3.0 5 years ago

Comments: If the interface was cleaned up it would have been a winner. Another provider quoted us $6000 per year for almost the exact same features as Bookeo. Bookeo could easily do the job at less than $200 per month... I still think Bookeo has enormous potential. I'd still recommend to anyone looking for an affordable booking platform. Bookeo, I'd encourage you to raise your prices a bit and invest in making it beautiful and I'll be back with 10/10

Pros:

Amazing price for features offered. Had a client that wanted to sell courses, book rooms, coaching, subscriptions/memberships, discounts, bundled classes, alternative payment options like deposits, or offline payment, I loved the calendar and resource manager, it offered all the features they needed and seemed like a good deal, and they were on a tight budget. I thought it'd be great.

Cons:

In the end the client rejected it because they said it's extremely ugly. Yeah, the graphics are really dated, looks like something between Windows 98 and XP style. I'm aware I can implement my own CSS to restyle it - but when I attempted I realized some of the styles were generated with javascript and I couldn't over ride them, or there were too many styles to cancel out it was too difficult. Couldn't figure out how to replace the cheesy icons... with a little more time I might have been successful. There were a couple of bugs when embedding in our Squarespace site; whenever we reloaded the page or opened a new page with Bookeo embedded, the student would have to log in again... everyone found this irritating. I suggested to my client to just link to the portal instead but they said no... When I reached out to customer service they denied it was an issue at all - but I admit I barely provided any information on the issue (I thought about doing a screen recording) but I ended up letting it go. I think it would have worked better in a Wordpress setup anyway (more flexibility), so I was planning on testing it there. There's a big learning curve in the back-end management, if you're running that kind of business it's going to take some time to learn! Hire a tech-savvy young person to manage it for you if you can't grasp it...

Bookeo Response

5 years ago

Hi, Thank you for leaving a detailed review of Bookeo. I see that you sent a couple of questions to our support team before the end of 2018 - more than one year ago - and did not contact us afterwards. It is very easy to use CSS to restyle the Bookeo interface, both on desktop and on mobile. We have tutorials to guide you through some common customization. It is even possible to create a custom booking interface using our API and hide some icons. A new UI is also in the works. I read our replies, and our technicians explained what happened with the login. If you have any further questions, please do not hesitate to contact us. Shannon

Billy
Billy
Owner/Operatior in US
Verified LinkedIn User
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great product!

5.0 6 years ago

Comments: It is simple to use, help is usually w/i 24 hours and we've had no customer complaints. Would recommend Bookeo.

Pros:

After years of using Bookeo, I should have wrote this review sooner. I run a kayak touring biz, we wear a lot of hats here, and the last thing we need is a booking system that has problems. We have turned down all the salespeople for other systems. Bookeo does what we need it to do.

Cons:

This may be possible with Bookeo, but it doesn't appear to save data older than 2 years. Older data is useful for planning purposes. Right now, we are downloading the date in XLS format and saving it to an independent folder. Last thing, some customers can't figure out how to use the "previous days - following days" buttons on the tour descriptions/dates opening page. They think that the only tours being offered are just on that page. We haven't kept data on this, but I don't think it's very much.

Bookeo Response

6 years ago

Billy, thanks for the detailed review! We appreciate the feedback. Please note that Bookeo offers 2 booking modes for your booking page, and the booking mode you are using may be less suitable for your business (there is no one-size fits all solution for all businesses). You can easily change the booking mode for your booking page. It only takes a couple of clicks! It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available. Shannon

Jeremy
Jeremy
Marketing Director in US
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Beginner Booking Software

4.0 5 years ago

Comments: Bookeo allowed us to start taking bookings almost immediately after launching our business. It was great at the time, but we ultimately had to switch services due to lack of the features we needed.

Pros:

Bookeo is super easy to use! My entire staff picked it up very quickly! Everything is displayed in an intuitive way making it difficult to make mistakes when preparing for your day of bookings.

Cons:

Features are limited-- if you have non-standard booking situations, this product is not for you. Resource sharing between items is not possible.

Bookeo Response

5 years ago

Thank you for your review, Jeremy. It seems that you needed a rental system, and at this stage, Bookeo does not support rentals. But we plan to support them in the future. Cheers Shannon

Jacob
Owner in Australia
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Happy Customer

5.0 2 years ago

Pros:

I like that Bookeo is easy for the customers to make a booking. I like not having to waste time answering calls and emails. Through word of mouth customers have shared my website and booked without any interaction. Sales without the work - is there anything better? I have butchered the system to create a booking service for an Airport Shuttle service. That this is possible is impressive. It then allows me to download reports so that I can then create runsheets for drivers- through excel and creating rules and formulas, this is quite quick.Its relatively inexpensive and easy to learn.Integrates well with Xero

Cons:

There could be more features.... but this would cost more money. Changes to the booking system requiring a password. This has now been changed due to feedback.

Bookeo Response

last year

Hi Jacob, Thank you so much for taking the time to leave an excellent review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. Shannon

Kaylee
Owner/Office Mgr in US
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Happiest user ever!!!

5.0 3 years ago

Comments: It has been such a great product for us to be able to automate our registrations. It has allowed us to grow our business with less time spent doing things that take our customers only minutes to do themselves, rather than lots of phone and email responses.

Pros:

Initially it was the price that was the main selling point. I love that I pay a flat fee each month, not a percentage of our sales, which is what I found on most other software. I was able to customize my booking platform for all the different classes we offer, the scheduling, and changes that I've had to make it's been fantastic. Whenever I get stuck, the Bookeo support has been very responsive to my email questions.

Cons:

Only twice have I thought "oh that's a bummer that I can't ....." So with all the time I spend using Bookeo, I'd have to say THAT AIN'T BAD!!

Bookeo Response

3 years ago

Hi Kaylee, I can't thank you enough for taking the time to write this outstanding review! Thank you for all of your positive feedback about our pricing (no commission, no consumer fees!) and how Bookeo has simplified class scheduling for your business and your customers. We look forward to continue working with you in the years to come. Shannon

Bruno
Entrepreneur in France
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Definitely the best Booking system on the Market

5.0 2 years ago

Comments: Almost perfect

Pros:

Easy to use and deploy, fully customizable, EXCELLENT customer support. By far the best value on the Market.

Cons:

Maybe the design could be slightly improve. But appart from that, I'm still searching, ;-)

Bookeo Response

2 years ago

Hi Bruno, Thank you so much for this amazing review! We are thrilled to hear that you are enjoying Bookeo. Shannon

Tami
Owner in US
Entertainment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Decent software that could offer more features

4.0 4 years ago

Comments: Overall it’s fairly good software, but there is always room for improvement.

Pros:

This software has several options that can benefit our industry (escape rooms) such as offering multiple booking options.

Cons:

We have some unique situations that could use some more options for booking purposes such as applying promos to only certain groups of people.

Bookeo Response

4 years ago

Hi Tami, thank you for taking the time to write this review about Bookeo and how it can benefit escape rooms. We also appreciate you choosing Bookeo not only for its features, but also for its pricing model. Unlike some of our competitors, Bookeo does not charge fees to your customers. We only charge a low monthly fee. If you have any questions or need assistance, please do not hesitate to contact us. Cheers Shannon

MARK
IT in US
Entertainment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

TERRIBLE! TERRIBLE!! TERRIBLE !!!!

3.0 7 years ago

Comments: WHEN YOU START YOUR BUSINESS ONLY

Pros:

NOT EXPENSIVE. BESIDES THAT THERE NO MORE GOOD THINGS TO SAY ABOUT THEM. THE ONLY THING I CAN SAY IS THAT THEY ARE AFFORDABLE.

Cons:

THERE IS NO WAY TO TALK TO THEM TO SOLVE A PROBLEM, UNLESS YOU WANNA BECOME A CUSTOMER, THEN THEY OFFER A PHONE NUMBER. IF YOU ASK THEM FOR A HELP EVEN WHEN YOU ALREADY TRY EVERYTHING ON THEIR HELP PAGE, THEY STILL KEEP TELLING YOU TO GO TO THEIR HELPING PAGE OR WATCH THE TUTORIAL. AND IN THE MEAN TIME YOUR CUSTOMERS ARE GOING AWAY.....

Bookeo Response

7 years ago

Hi, I reviewed the email threads sent to our Technical Support Team and I can see that we did provide answers after a few minutes after we received your emails. It appears that you were having an issue with PayPal, not with Bookeo. As our Technical Support staff members explained to you, Bookeo is integrated with PayPal and the integration works well for all our customers. However, we cannot provide support for PayPal, this is why our staff members asked you to please contact PayPal support. Upon checking with PayPal on our end, they confirmed that the agent that spoke with you gave out the incorrect information regarding PayPal Standard. I believe you should have now received a call from PayPal to example how Standard really works. I trust that the issue has now been resolved. Regards Alice

Terri
owner in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding Support

5.0 4 years ago

Comments: RUNS my business. Extremely satisfied.

Pros:

Full featured, mature software product.

Cons:

Use of repeating events can lead to unexpected complications when updating or deleting. Would like to have ability to have TWO reminders for clients.

Bookeo Response

4 years ago

Wow, thank you for taking the time to write this amazing review, Terri! We are absolutely thrilled to hear that you are extremely satisfied with Bookeo and that it runs your business. Please note that you can send two reminders to clients: one email reminder and a TXT reminder. Thanks again, Shannon

Sherry
Owner in US
Entertainment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Soooo glad I switched!

5.0 3 years ago

Pros:

Its reasonable priced and they are VERY on top of customer service. Dont be detered by their email based service. I have needed their help many many times and they always get back to me right away. Sherry Escape this boise

Cons:

Honestly, so far nothing and Ive been using it for a year.

Bookeo Response

3 years ago

Hi Sherry, Thank you for your review and for choosing Bookeo. It's great to read that you are happy with our low, fixed monthly fee and that you appreciate not being charged commissions or consumer fees. Please do not hesitate to contact us if you need any assistance. Thanks again Shannon

Ramiro
Education Coordinator in US
Environmental Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Bookeo delivers an amazing product!

5.0 8 years ago

Comments: The Pacific Marine Mammal Center is thrilled with Bookeo's online scheduling and reservation system! It has been very user friendly on both the administrative and customer ends. We were able to successfully integrate it onto our personal website as well as other social media pages very easily. The customer support has been fantastic as well! We have reached out several times and the Bookeo support team (especially Marcia Murphy) always answer the question fully, with supporting examples, within the hour! Bookeo also offers several features and functionality that allow us to make each of our 10 programs unique. Something that could make Bookeo better would be changes to its aesthetics. Overall, the product is reasonably priced, easy, and multidimensional and we would recommend it to any organization or user!

Pros:

Ease, Features & Functionality, Customer Support!

Cons:

Aesthetics. It would be a nice to be able to change the look and feel of Bookeo on our websites to match certain colors and themes.

Bookeo Response

8 years ago

Hi Ramiro, Thank you so much for taking the time to write this review about Bookeo. We are currently working on a new UI. In the meantime, you can customize the look and feel of Bookeo with CSS. Our Technical Support Team will send you an email with instructions. Suzanne

Andrea
Director in Czechia
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Happy customer for more than the 6 years

5.0 5 years ago

Pros:

We are super happy and satisfied with Bookeo and we believe we won't stop using it. Super easy to use, customize, reliable and affordable!

Cons:

The only thing we would change is reducing the booking numbers from 14 digits to at least 10 digits.

Bookeo Response

5 years ago

Thanks for the great review! We're always very excited to hear client feedback and appreciate you taking the time to leave yours. Do not hesitate to reach out if you need help! Thanks again, Shannon

Tammi
General Manager in US
Entertainment, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A simple, but effective booking software

5.0 6 years ago

Comments: It was great and I loved it

Pros:

I loved that the software was great at tracking changes made to bookings and seats

Cons:

It lacked functionality on a more sophisticated level, such as guests being able to edit their bookings on their end without representative help.

Bookeo Response

6 years ago

Tammy, thank you so much for the detailed review! Bookeo already offers a feature that allows your customers to change their bookings online. I will ask one of our technicians to reach out to you to explain how to enable this feature in your account. Thanks again, Shannon

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: Free Trial
Reviewer Source

Perfect Tour Guide

4.0 3 years ago

Comments: My overall experience was very good in Bookeo. I really don't have any issue with the product. The only thing is they could have made better UI.

Pros:

I am a part-time event organizer. I am searching best site for organizing people through the internet. Somehow I hear about Bookeo. This makes me connect more people to my camp activities. The main thing is the CUSTOMER section. We can able to add and edit customer information and able to import contacts from various options like AddressBook, Vcard, Spreadsheet. They have tons of options for marketing our business.

Cons:

Need to make a more responsive User Interface in the Calendar section.

Bookeo Response

3 years ago

Hi, Thank you for posting this review! We are thrilled to hear that you are happy with Bookeo and enjoy its integrated marketing features. We have recently released a new dashboard UI. You can switch to the new UI with a couple of clicks. Thanks! Shannon

Tim
Owner in US
Photography, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Tim review

5.0 4 years ago

Comments: The best part about the service is the customer support, being able to email and getting back a response very quickly Without us having to schedule an appointment just to talk to somebody, has been the most positive thing for us. every time we email we have a response within 10 to 20 minutes.

Pros:

Tech-support and ease of scheduling ................

Cons:

So far so good, not to much to complain about

Bookeo Response

4 years ago

Thank you for posting this amazing review, Tim! We are happy to hear that you've found Bookeo easy to use and that you love working with our amazing Support Team. Thank you again, and never hesitate to reach out! Shannon

Claire
Manager in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Simplifies a Complicated Process

5.0 5 years ago

Comments: We are so grateful that Bookeo allows our clients to easily view studio space availability at a glace, make reservations , and pay for the those reservations with a credit card, which they were not able to do previously.

Pros:

Bookeo helps me keep track of all our studio reservations. With Bookeo, our clients now have the ability to reserve the studio space, and they can also pay for those reservations all in one place.

Cons:

With so many features and options, it took me and our staff a little longer than usual to get accustomed to the interface.

Bookeo Response

5 years ago

Claire, thank you for the detailed review! It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available. Cheers Shannon

Brennan
Owner in US
Used the Software for: 6-12 months
Reviewer Source

Great service, backed by great service.

5.0 8 years ago

Pros:

Flexible, intuitive, and useful. Their support staff is prompt and helpful, with incredible service.

Cons:

Occasional need to write the support team, due to various intricacies (for example, certain activities that get booked have to be categorized in certain ways in order for the software to understand how to act).

Bookeo Response

8 years ago

Hi Brennan, thank you for your great review. Please do not hesitate to contact us if you need assitance. Our team are always happy to help with any of your queries. Regards Sarah

Christian
Small Business Owner/ Tour Operator in US
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

I have had only a small amount of trouble, and anytime I think I am stuck Customer Support fixes it.

5.0 8 years ago

Comments: I love Bookeo Customer Support. They have fixed everything I have had trouble with, they do it quickly and in a friendly manner. They are unbelievably helpful.

Pros:

Ease of use

Bookeo Response

8 years ago

Thank you for this great review Christian! Please let us know if we can ever help with anything. We're always here! Alice