Bitrix24 Reviews

Great task management platform. Great freemium version!

Comments: Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!

Pros:

For task management it's FREE, it's easy to set up, it's easy to use.

Cons:

There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team.

We use Bitrix24 because is good

Comments: We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible. We managed to sale 35% more in the first year, thanks to this platform.

Pros:

Flexibility, adaptability, it has a lot of tools and a strong api directory.

Cons:

It does not have multiple steps automated campaigns.

POV Review on Bitrix24

Comments: Generally, I like it only for the functions that I really use and need, but really, I feel the pricing is a rip-off.

Pros:

Open Channels and messaging integrations with mostly all social media platforms and the website builder.

Cons:

I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable to my business operations. I hope that we can be allowed to tailor fit our plans so I can only select the features that I need and what I really use. I feel like I am wasting the value of money I pay because there are lots of features that I really don't need and don't want to use. I also hope that the Forms can be as diverse and customizable just like CognitoForms which is what I use for customer orders, I can't use the Bitrix24 Forms because it doesn't have the kind of flexibility of CognitoForms. CognitoForms is far more superior in this area.

Take a good look around before falling on Bitrix

Comments: I am forced to use it in my company, but basically we only use CRM and internal messaging. Other ERPs that I have studied and that I use for other projects are much more intuitive and immediate.

Pros:

It's fair to say that in its free version it still has enough usable features.

Cons:

The usability, the layout and graphics settings and, in general, the user experience that requires a very long learning curve. The entire platform system (colors, positions, fonts, notifications...) is baroque and the functions are not at all intuitive.

Try it! Bitrix is our pick and we've tried a lot of what's out there.

Comments: great, ive been using it for years. ive tried a whole bunch of others, trello, asana, clickup, basecamp etc etc....

Pros:

all in one platform , we started with our business unit that is a marketing agency and will gradually expand its use to our business units.

Cons:

hoping for more integration with other platforms like APOLLO , or platforms for marketing, sales and data.

Much done, but still much to improve

Comments: I would love to see a place where users can submit their ideas for developing the app - and others vote on these ideas. The ideas with the most votes would be introduced first. At the moment, I don't know at what stage my amendment is being submitted, when it will be introduced and if it will be at all (because maybe it only bothers me).

Pros:

Great flexibility in the programme and the ability to add your own functions to many modules.

Cons:

Poorly developed very basic functions that issue the basis for work. Holiday requests - does not count remaining holiday days Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack). No autosave in tasks. Mail client that is completely undeveloped.

Bitrix CRM

Comments: It was good. i use it every day as my CRM software.
It help me manage customer needs

Pros:

First that it has a free version to try and understand before buy it. Secondo, the fact that is a really good SaaS software, in just a minute you can deploy a CRM :)

Cons:

Interface is a little too complex and colorfull. it has few personalization option for me

A Versatile Tool for Both Companies and Clients

Comments: I use both the paid and free versions of Bitrix. For our company, we use the paid version, which offers very helpful and convenient automation features. My client uses the free version. Even though she is Korean and not fluent in English, I was able to teach her the basics of using Bitrix.

Pros:

It is very easy to use. Very user-friendly. I have already recommended it to my client who is a tattoo artist. And this is what we are not using to manage her customers.

Cons:

The desktop version, I don't know if it was me, I can't seem to find the CRM portion.

Bitrix24 provides a lot of features for your business

Pros:

I liked the versatility of the features and having them all on one platform.

Cons:

I feel as though Bitrix24 is not very user-friendly. It has wonderful features, but it is a little technical.

Not very user friendly

Comments: Some of our clients don't like Hubspot, or find it too expensive. They usually go for Bitrix or Zoho CRM. Bitrix is good, but adds too much overhead for us and additional stress.

Pros:

I liked that it had a lot of features to offer. We considered this product for a client of ours after they brought it to our attention. Doing integrations was painful as a lot of bugs happened in this system

Cons:

It's very user-friendly, but the design made it difficult for our client's employees to work on it and we had to bring in a Bitrix expert to do continuous training for them.

A review from an implementation specialist

Comments: The overall experience is going well with us and with our clients.
Some minor changes might give us more flexibility with the clients.
Like TikTok integration , ability to connect more than 1 Meta ad account with Bitrix24.
Also in the automation part , if we can add some more tools to deal with the product section it will be better.
And thanks for your efforts!

Pros:

The on premise version and the customization of it.

Cons:

It doesn't support connecting more than 1 ad account on Meta and UTM parameters are not being sent from Meta to Bitrix24

Complex but worth it!

Comments: I had both good and bad experience with Bitrix24 so I could lean both ways. But even with it's complex ways Bitrix24 will help get you organized and transform your growing business in a thriving one.

Pros:

The chat features. Being able to communicate with employees easily and effectively and all together at once. Also, being able to track and watch the progress of my employees able me to help motivate and give the employees that needed a little extra attention got the attention they needed.

Cons:

Performance issues sometimes and issues when trying to use the mobile app.

All-in-one Management Tool

Comments: Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc.

Pros:

I like how it has a lot of functions and can be integrated with other tools, so it's a one-stop shop for everything we do for work.

Cons:

Since it has too many functions, some don't work as well as we want. It is also laggy and has many bugs (but maybe we have too many users).

Bitric24 10/10 Rating

Pros:

Qualifications for multi-purpose functions, Online meeting bookings and scheduling. Employee intranet portal and mass messaging. Online P/TM capabilities. OKR and KPI monitoring. Project completion time estimate. Online proofing and digital marketing tools.

Cons:

Bitric24 is awesome software with all we need.

Bitrix, a GREAT team management platform

Comments: My use of Bitrix was mainly limited to the use of its messaging, for supervisors and other work colleagues. I never had any problems with those functionalities, maybe sometimes the chats were down and difficult to see when there were many members in a team, but the platform was functional. Also, the publications made by team leaders were shown in the “Feed” and could be “acknowledged” with a button to let them know they received the information.

Pros:

Bitrix seemed to me to be a platform with a lot of functionalities that I did not use, but that, if they were used, I consider that it would provide fantastic utilities for that team. As for the messaging and notifications functionality, I found it very good and perhaps “traditional”, but effective.

Cons:

What I have to say is that the platform has many functionalities that perhaps are not taken advantage of because everything is quite messy and even chaotic due to the amount of elements on the screen that are seen, this should be improved.

Service company in use of Bitrix

Pros:

Really good support and high quality CRM with many advanced options

Cons:

Took time to learn but it is worthy, It makes me work of 3 people

The good Bitrix 24

Comments: Over all It was a very good software That all of us needs it. It’s also very interesting in most of the users of this app. You should try And see how amazing this Product is.

Pros:

What I Liked most about bitrix 24 is the price of the software it was worth spending for for some users. It would be cheap. I can see it is really not budget friendly, but it is very user-friendly. It has free trial that you can try on and believe it or not. I swear you would love it. It has also some more features that every business needs.

Cons:

I think what I liked least about it That sometimes it is very slow and has a bug, but it was resolved very quickly. The customer service is also responding very timely. I am asking for a better mobile features so that I can really enjoy using this software.

monitoring of the employees with Bitrix24

Comments: It is ideal for large organizations, where Bitrix24 is adaptable for the company and for the different areas of the company.

Pros:

we like Tracking projects, tasks and time spent. storage must be allowed by permission, its interface is similar to that of Facebook

Cons:

The disadvantage of this tool is that it is not so well known in the market, and therefore it is not widely used. So they don't know its many benefits.

Bitrix24 Review

Comments: Overall, I would recommend Bitrix24 to individuals and companies for the ease of use and functionality of what the software offers.

Pros:

Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their employees. It is user friendly and very easy to submit time sheets.

Cons:

Bitrix24 can be a little confusing to work for the first time but once you get the hang of it, there is no trouble.

Bitrix24 was okay but not too impressive

Comments: Bitrix24 has its place in the CRM world but there are much better options out there.

Pros:

Very comprehensive CRM with a lot of features included.

Cons:

A bit too clunky and complex for my taste.

My Experience With Bitrix24

Pros:

We have used Bitrix24 for project management and as a CRM and it has been amazing

Cons:

No bad experiences with Bitrix24. It never disappoints

Online Time Clock: Bitrix24

Comments: Real-time file sharing.Team collaboration.Task and project management.

Pros:

It combines CRM, file sharing, time tracking, task and project management tools in one central repository.

Cons:

I have used Bitrix24 for quite long now and I pike how the vendor technical team respond rapidly to our queries whenever we have issues.

Robust project management tool

Comments: Bitrix24 is a robust and comprehensive platform for office and project management. it offers a wealth of tools that can significantly improve the efficiency and productivity of teams. I recommend Bitrix24 to other office managers looking for a comprehensive solution.

Pros:

Makes it easy to track project progress and assign tasks to team members. Shared calendar feature and automatic notifications ensure that everyone is aware of deadlines and priorities. Bitrix24 encourages collaboration among team members through chat features, video conferencing and the ability to share files and documents in real time. The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks.

Cons:

Although Bitrix24 offers a wide range of features, but some advanced features require paid subscriptions, which could be a drawback for companies with limited budgets.

Its time to move on

Pros:

Theoretical this platform has much to offer but if one tries to use it one notice many issues.

Cons:

There are so many cons to this product I don't even know where to begin.The biggest thing is that the cost keeps increasing for the product and they don't even update the product with basic functions which are missing for years now. With every update they add things one doesn't need and the whole things gets more convoluted. Options are not to be found in a single section, they are spread all over the whole platform. Many pages exist to change options but there is no way to find them.Updates won't apply correctly leaving an outdated structure with deactivated features behind. What really gets me angry is, that there is no way to delete an account fully. One can just deactivate an account/user and they are still on your bitrix instance. You cant even delete your OWN account! Support wouldn't even help, they say that this feature is not included.They should be careful because its against GDPR to not delete user data including the account on request.The question arises on why they don't want you to delete your account. Its clearly not a technical issue.I had enough of this company. They have so much potential but they waste it all. They don't even care that i'm upset that I cant delete my/ employees accounts which left our non-profit. These accounts where created by me using our own email and domian.

Ultimate guide to customer success

Comments: Thanks to Bitrix24, we could track the performance of our customer success program by using the reporting features.

Pros:

The knowledge base in Bitrix24 is a great resource for our customers. They can search for answers to their questions, view articles, and download documentation.

Cons:

The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative.