VIZOR IT Asset Management Reviews

4.0 (1) Write a Review!

About VIZOR IT Asset Management

VIZOR is an ITIL best practice helpdesk issue tracking solution for IT end user and customer support. Try now for Free.

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Pros:

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Cons:

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VIZOR IT Asset Management ratings

Average score

Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0

Likelihood to recommend

8/10

VIZOR IT Asset Management has an overall rating of 4 out 5 stars based on 1 user reviews on Capterra.

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Ludwig
Technology Executive in Belgium
Computer Software, 51-200 Employees
Used the Software for: Free Trial
Reviewer Source

ITSM Evaluation of Vizor Helpdesk

4.0 4 years ago

Comments: During our ITSM product evaluation this product ended up in the top-3, but eventually a different solution was chosen by our team. Anyhow a very valuable ITSM solution.

Pros:

List of strong points: Deep search and combining of search criteria. Very simple and compact user interface, not too fancy, just what it needs to be. Tree of smart drop down levels. Automatic reply by email from the system. Knowledge base for incident resolution. Possibility to link to sharepoint and oneNote. extensive list of reports.

Cons:

It is not always very clear what is standard and what can be done via integration services from the Vizor company.