BambooHR Reviews

BambooHR is a comprehensive and easy-to-use HR software

Comments: In terms of HR functions, BambooHR handles everything. Our human resources department and management can benefit much from this system. BambooHR serves many uses for many divisions. Every day, the human resources team uses BambooHR because it is quick, simple, and easy to use.

Pros:

This HR management system is both feature-rich and user-friendly. The user interface is made user- and administrator-friendly. The site is user-friendly, and my staff appreciates how straightforward the features are.

Cons:

One of BambooHR's less enticing characteristics, in my opinion, is its pricing structure. We are a very young company, thus cost-effectiveness is of paramount importance. Unfortunately, it appears that BambooHR's rates are out of reach for startups like ours.

Very positive experience!

Comments: Overall, a very positive experience. The home page/dashboard is very handy and for hiring purposes its great!

Pros:

I really like all the features, I mostly use it for hiring and it makes viewing candidates very easy!

Cons:

The most recent update has changed the look of the platform and I'm not a huge fan of it. There could also be better reporting to come from the hiring section.

Bamboo HR Solution

Pros:

It is a simple full scale human resources platform.

Cons:

Didn't integrate with many products and had simple features.

Solution for HR people data storage and multi-access level people management

Comments: LOVE the customer service. The reps are easy to work with, willing to troubleshoot and very helpful.

Pros:

Houses all Employee HR info in one easy to locate place. It also has variable access levels to allow trainers, supervisors, managers and IT support all different access levels.

Cons:

We had to custom build a place to keep employee notes. It works well enough for us and is functional, but I am not sure why the software doesn't have that feature included. It is basically just a historical table with a few fields and a notes section. I hope that it doesn't keep getting too ala carte for every new improvement they make, sometimes it feels like companies are adding feature after feature to run up the price and make more money off of existing loyal customers.

A great tool for people and employment management

Comments: we've been using BambooHR for over 6 years, overall very satisfied with the product. It makes our team collaboration much easier. I just wish it can be integrated with other payroll system such as ADP.

Pros:

Very user-friendly, easy to explore and find the functions, not much training is needed. I also like the fact that we're able to customize the reports we need.

Cons:

The notification feature is not very flexible. For example, we're able to get the notification when there's a addition or termination. but can't get one if there's an internal transfer. therefore we have to notify other teams out side of BHR.

Bamboo HR for the WIN!

Comments: Overall my experience with Bamboo HR and each implementation team has been wonderful.

Pros:

I love how user friendly it is, both as an admin an for employees. Everything is in one place and easy to find.

Cons:

I wish it was more Slack friendly, and some things were more customizable

BambooHR is Great

Comments: BambooHR was the first HRIS that my company has ever had and my entire department has been built around it.

Pros:

I like how I am able to keep all of my data in one convenient place.

Cons:

I do not like the new look. I do not like that I can not filter the calendar by time off category.

Real estate company review

Comments: Great. We have never had any glitches or issues with the system

Pros:

The hiring portion everything is in one section and posts to indeed and Glassdoor.

Cons:

Nothing at this time that I dislike or like least.

Really appreciate it for onboarding process.

Comments: Satisfied by its customer support.
Effective for employee management to easily keep all data for payroll processing.

Pros:

Mesmerizing for it's onboarding features. Impeccable customer support.

Cons:

Tantalizing for it's customer support. User interface is super friendly.

BambooHR works great for our company

Comments: It is nice to have 1 place to store needed documents.

Pros:

I like BambooHR's ease of use to find everything you need.

Cons:

Would like to be able to send for signatures to multiple people. Right now we have to print our evaluations and then have wet signatures on multiple people as it only allows for a couple signatures.

Easy to use, Great Employee Engagement

Pros:

Easy to use for my employees. Smart phone compatibility is perfect. PTO requests are quick and manager approval helps.

Cons:

Login is a pain with the dual authentication when your in a hurry. Reports are good but can take some time to figure out.

Cost effective HRIS with some great features. Lacking in others

Comments: Overall, BambooHR has been slipping in the last year or so. New packaging/pricing that is worse, customer support stretched thin, features lacking with a roadmap that still misses the mark. This isn't just me saying this, as others are talking about this as well. Their dedicated HR Slack workspace is often just issues, complaints, etc., which mostly are met with radio silence from BambooHR. When we implemented them, I think they were much better than what they have become now. If you are a small business, BambooHR is a great product with their new Core package being my recommendation. If you are even approaching 30, 40, 50+ employees, or are international, I would suggest maybe looking elsewhere.

Pros:

I really enjoy many aspects of BambooHR. It is a cost effective solution for small to medium businesses. Great with onboarding/hiring, employee documentation & profiles, UI and navigation, etc. Also, the payroll part of the system has come a long way and is now a well designed feature that is easy to use. Their customer support team, when you can get ahold of them, is fantastic. One of the best things about BambooHR.

Cons:

It lacks either features entirely, or lacks complexity of competitors. The ATS and Performance parts are extremely lacking with limited options to customize or enhance. Missing many common features that other platforms have had for many years now. A general theme with BambooHR is that you can only go so deep when it comes to how you can customize things. The two built in surveys they offer, for example, have no option to customize, nor can you run custom surveys at all, which is a shame. Additionally, BambooHR recently decided to completely redo their package and pricing structure and it is not a good change. We are on a grandfathered package that they are going to be dropping support for in some cases. There is no incentive to switch to one of the other packages because one offers less at almost the same cost, and the other adds on 3 features that are either redundant, not really a full feature, or that we already have. Performance was an add-on and is now included with the Pro package, which is way more costly. Customer support team, as mentioned in Pros, is great, but the chat feature is never available anymore and sometimes it feels like they have so many inquiries that they would rather point the finger at other things versus solving problems and working with customers. If you are an international company, BambooHR is extremely lacking in support there. You can tell that BambooHR was built with US employees in mind first and many things just don't work in other countries, or you have to find workarounds. In my opinion, BambooHR has become what I think they have tried to not be, which is a corporate entity selling a product versus selling a mission/vision of setting people free to do great work. They claim to listen to their customer base, but it is clear when talking to other customers that they don't.

BambooHR +++ For the HR person that wants to have it all in ONE PLACE

Comments: Awesome, from the booth in SHRM Las Vegas, the reps that explain and demo the platform, the onboarding people - [sensitive content hidden] was a GODDESS... You cannot go wrong with this group. I have had a fantastic experience and it's not done yet. They are constantly improving, and I am here for it!

Pros:

Ease of use, that everything you do in HR is in ONE Platform, You can pick and choose what you want to pay for and use BUT I DID purchase it all and it's so inexpensive!!

Cons:

Two things only: Templates for documents are not provided. and More Hiring platforms are not included/or partnered with BambooHR yet.

Bamboo HR appreciated by employees and management

Comments: Really like using it. Simple, efficient and accurate!! Also - helps the employee have the access at their fingertips whenever they want to review. No need to call HR or wait til the office is open.

Pros:

The flexibility it gives the employee to login wherever their job may take them, You don't need to go to a physical building to "clock-in" or out. Everyone has their phone.... so you can use it anywhere.

Cons:

For those that "forget" to clock in, HR can edit but sometimes I want to set a reminder to check ....time for if I should clock out. Part time help that never used to punch a clock does not always remember to clock in or out..... but again, they can have management manually add it.

Big Fan of BambooHR

Comments: I inherited this product when I came into my position as HR Director. I loved how easy it was to use from the beginning! I even chose to dive deeper into all that we use it for and my employees love it just as much as I do! The BEST part, when I have an issue that I need to call support on, they are always so friendly and helpful! Best customer service in my book!

Pros:

I love it's simple format! I use it as my brain for HR as I move away from too many spreadsheets. I love how everything is available and at my fingertips quickly. My employees love it too! The app makes everything so much easier for them and they appreciate having the information easily available and can self-service most things. I just LOVE it so much!

Cons:

There are a few features that could be easier to use for inputting our data. Since we have a church we have some unique payroll things that are doable just not as easy as I feel they could be.

BambooHR is a winner!

Comments: Overall, I'll give BambooHR an 8 out of 10 rating. I think for the pricing, I'd give it a 10 out of 10. It offers good core functionality and ease of use. I'm quite impressed and happy with our selection.

Pros:

Bamboo is easy to use, even for a non-tech/HRIS person. We were able to use the HR team w/ the support of the BHR team to design and buildout. Additionally, it is easy for employees to use--very intuitive. We were also able to use this platform globally, whereas other platforms didn't have the capability.

Cons:

BHR still is in the younger stages of buildout. There is some functionally that I had with other HRIMs that are missing from Bamboo including a more defined benefits platform and more integration capability.

Bamboo HR is a fantastic HRIS tool for a business looking to enhance their people & HR capability

Comments: Bamboo was a brilliant tool to use to get us into using HRIS and introducing HR to our business. It ultimately didn't scale to our needs as we exploded as a company but we couldn't have got where we are today without it.

Pros:

Bamboo HR was incredibly simple to implement with excellent documentation which enabled us to have Bamboo set up very quickly. It is definitely one of the most user friendly tools and we implemented this without a HR team so that shows how intuitive the platform is. Bamboo HR also has a fantastic array of integrations which is pretty critical. We used Officevibe and then Lattice for peformance management so we seamlessly integrated this tying together our tech stack.

Cons:

Bamboo HR lacked a lot of features that we needed as we started scaling. We moved to Rippling due to a number of limitations with the Bamboo platform like password management, a stronger ATS etc so we could vertically consolidate our stack under one platform.

Great application for Company Management

Comments: Overall, I really enjoy using it because it really enhances the relationship between HR and employees with any incessant need for direct communication and everything is tracked.

Pros:

I like the ease of the application and how quickly you can request for leaves or look at other people on leave as well. I wish that we could put in our own color profile as a personal setting, rather than stick to the one that the company has chosen. For example, HR has chosen the color orange, and I would like to change the color to Blue as a personal setting.

Cons:

I would like to see different views available for people on leave. For example, within teams, I would like to see that a person has blocked off a day for an annual leave and can't apply on that day because it's already taken by somebody else. It helps employees under teams recognize that another team member might be out that day and they may not get an approval. I would like to see flexibility on the way hours are plotted for a workday. For example, within our company we have to use percentages like 0.25 to describe a quarter day and because we have an 8-hour workday sometimes we need to take leave for only 1 hour or 1/2 hour and there is a difficulty in plotting that as a leave.

Bamboo makes life easier!

Comments: Bamboo is amazing. From the features to the customer service, the experience has been extremely positive for me and my company.

Pros:

Bamboo is constantly growing and making their products/services better! Their ATS, Time tracking, document management, onboarding/offboarding, reporting and so much more makes my job easier and more efficient!

Cons:

I wish Bamboo had a messaging feature built within it so that HR doesn't have to give out a direct phone number to applicants and employees.

Streamlined HR Management with Room for Advanced Customization

Comments: BambooHR is a popular choice for small to medium-sized businesses looking to optimize their HR processes.

Pros:

BambooHR is famous for its user-friendly interface and intuitive design, which simplifies HR task management. Its standout feature is the centralized employee database that streamlines the tracking of employee information, performance reviews, and time-off requests. In addition, its robust reporting and analytics tools assist HR teams in making data-driven decisions. The emphasis on a positive user experience and comprehensive functionality often makes it a favorite among HR professionals.

Cons:

Integrating BambooHR with other software can be challenging or limited in terms of available options.

SATISFIED CUSTOMER

Comments: Overall BambooHR is one of the better HRIS/Payroll systems for which I have used. I would definitely say it is a great system for startup companies and small businesses.

Pros:

What I like most about BambooHR is the ability to have our HRIS and Payroll System in one platform.

Cons:

The reporting is not always the best for payroll

Great Staff time management solution

Comments: I manage, backup and maintain this product for our firm.

Pros:

Ease of use, Staff can easily use this product.

Cons:

Not really any cons come to mind about this.

Bamboo HR in a Caribbean Context

Comments: Very good experience. Thier levels of service is consistent from the sales team to support team. This makes approaching them with queries or concerns extremely easy. Feedback is timely and consise.

Pros:

Bamboo removes the use of multiple systems and platforms that don't speak to each other . All employee data from oboarding to offboarding is housed in one area where relevant persons have the relevant access to view. Ease of use and acces to mulitple learning experiences also sets Bamboo apart from other systems tested.

Cons:

There are a few things in the Performance module that are not customizable. In our context scoring is extremely imortant to us. Notifications on when persons complete reviews would also make this more effecient. Right now I have to manually check to see who is completed.

BambooHR Review

Comments: Our overall experience is great. We use this tool daily and get very excited when new features get released, as it seems BambooHR really has their pulse of the needs of a company and is constantly fine tuning their services and adding new services.

Pros:

We have 15 locations across several states. BambooHR helps all to all be on the same page when it comes to employee onboarding, important documents/files, managing time off requests & timesheets, and a central calendar. BambooHR is one of the pillars of our company and a tool that is used daily by most employees.

Cons:

The support team is great and we always receive quick responses and issue resolution, but it would be nice to have a dedicated account manager that we could go to for problems and who really knows the ins and outs of our company to better assist and track problems over time. We have implemented Benefits Administration which is a huge asset for our company, however the integration with carriers has been slow and it feels like we are constantly going back and forth about the same issues. Aside from that, the customer service is top notch.

Good HR platform

Pros:

I find the platform to be incredibly easy to use and it helps me find everything related to my employment in one place. Moreover, the software's customizability feature enables each company to tailor the platform to their specific preferences. Lastly, having all my documents, benefits, payroll, and other important information on the platform is a great convenience.

Cons:

My main concern is that in our organization, we are currently utilizing separate systems for performance assessment, timesheets, and processing expenses. This has created a bit of a challenge in terms of seamless integration and efficiency.