FundCount Reviews

Excellent Product for Fund Admins, Family Offices, Private Funds

Pros:

As a user of multiple fund accounting systems, I have found FundCount to be the most comprehensive all-in-one solution. There is no need to use a separate portfolio, G/L or partnership system since all features are interrelated directly into the single FundCount solution. The interface is simple and easy to teach to new hires.

Cons:

The web interface is a bit slow for heavy usage via the web UI.

Great software but can do with more free functions

Comments: Overall experience is good. There is so much to appreciate in FundCount!

Pros:

Equities accounting lifecycle. Creating the profiles, recording a, purchase and sale and valuation of equities is very smooth.

Cons:

Forward FX - To recognize the FX points, I have to do with manual work arounds. That i have to pay for Withholding tax function and the reporting integration function and the accounts payables function.

Excellent Customer Experience

Comments: Overall the onboarding and customer experience was excellent. The developers worked hard to understand our business, tailor the software to meet our specific needs and check in regularly to see if they can make any processes more efficient for us. The check-ins are well spaced out so that we are able to make meaningful improvements in our processes and make our use of Fundcount more efficient during each check in. When we have suggestions on what the software can do better, the developers genuinely consider how this can be done and where possible include in the next updates. They definitely work with us to improve our experience which is refreshing for an accounting software provider!

Pros:

The summary investment views, sector reporting and standard reporting modules are very insightful. The upload tool for data is also easy to use and efficient for data entry.

Cons:

It is quite US centric from a tax perspective so as an Australian Fund the tax module is not very useful.

Losing capabilities

Comments: It gets the job done but it is awkward currently to use. In addition, it is rather expensive for what we are getting form it. We are just doing monthly reporting for a small fund that has infrequent trading.

Pros:

I know it well and it is fairly easy to use.

Cons:

I now have lost all of the electronic pricing ability so I have to manually type in all prices. In addition more reporting capabilities would be great. In addition, exporting and importing capabilities would be helpful. It is also rigid in some workflow processes.

Fundcount Pros and Cons

Comments: Reliable and user-friendly, with a responsive support team

Pros:

Fundcount allows for the administration for a wide range of asset classes and fees calculation.

Cons:

Fundcount is more suited for liquid strategy funds, and less for non-liquid type funds.

Trusted Software and Technology Partner for over 12 Yrs

Pros:

We chose FundCount as the cornerstone infrastructure for our fund administration services firm over 12 yrs ago. FundCount's integrated, robust solution, coupled with an easy to use interface, has allowed our fund accountants to swiftly navigate monthly reconciliations. Having portfolio and partnership accounting integrated into one solution (as opposed to separate modules) decreases interoperability issues. The system's robust reporting capabilities allow for us to provide professional industry leading reporting to the fund managers and limited partners. And FundCount continues to add functionality to its offering, as opposed to "resting on its laurels". FundCount, over these many years, has provided a level of service that has made us feel as though we were their largest, most important client - which we are not. They treat the relationship as a partnership - which is how we view it as well. And based off of over a decade's worth of interactions, I'm confident in saying that they strive to treat all of their clients with this high level of customer service and perspective of partnership.

Cons:

The only "cons" we have are that we don't have the need/range of offerings from our service to take advantage of all of the full functionality of the product offering. We primarily focus on liquid hedge funds and some PE/RE funds and yet I am quite aware that the capability of the solution provides even more functionality for other types of entities, i.e. multi-family offices, etc.

Full House

Comments: Great Long Term Relationship, like the fellas over at Fundcount, and respect them and what they built immensely.

Pros:

As a small Fund Administrator, we built our operational divisions around Fundcount. We operate with a small footprint thanks to the functionality of Fundcount. It offers a very strong portfolio orientated system, it backs that up with a very strong accounting function and rounds off with a strong investor services function. It is the ability to use one system across our divisions, A to Z, that makes it such a powerhouse and valued partner.

Cons:

Fundcount is expensive. That being said, Fundcount has startup pricing mechanisms that allow them to partner early on with small operations such as ourselves and grow together. As a small, niche enterprise, we choose not to grow to scale and rather service a small client base at very high service levels. Fundcount is a very good partner to do so, however, after staff costs, Fundcount remains our top expense. That being said, Fundcount is worth the cost and that is why we have been using it for over a decade.

Great Software for Fund Administrators

Comments: The overall experience has been fine. It is a system that generates confidence in its calculations and reports due to its precision and internal audits.

Pros:

FC offers a great performance in running all the necessary calculations to NAV Calculations with just a few templates. The support team is quite fast when you need it and open to listen your current needs.

Cons:

Despite that FC is worth the cost, it may be expensive for some companies.

FUNDCOUNT

Comments: Overall the experience has been good, and I do feel over time the product has continued to move in the right direction, which is it is always adding useful new features and is improving.

Pros:

I like that all my client data is in a database and can be reported, sorted and used in a variety of different ways. I like that the entities are connected in the software and information from one partnership or fund flows through nicely to its owners. Easy to run financials and it is nice to see real allocations schedules for my clients.

Cons:

We tend to have problems such as not being able to get into FundCount around updates.

Fundcount review

Pros:

- Efficiency - Reporting capabilities - Support from Fundcount team - Has the right % of automation to accomodate most types of investment strategies

Cons:

Some functionalities are more complex for a normal user.

Fund Count Review

Comments: We're pleased with Fund Count. Getting everything up and running required a lot of effort and learning but was more than worth it.

Pros:

Getting up to speed with Fund Count requires some effort on your part. Thankfully the Fund Count team is there to support you along the way. Once you are up to speed with the software fund accounting is a breeze.

Cons:

At times, customer service e-mails aren't responded to in a timely manner.

Sophisticated yet Easy to Navigate

Pros:

I'm very impressed with the versatility and sophistication of the software. It is easily adapted to accommodate the unique nature and reporting requirements of virtually any fund. Customer support is outstanding.

Cons:

Software updates occasionally cause unexpected issues. An inconvenience, but the customer team is quick to address and correct problems.

Software Features

Comments: It has great features that are required by any Asset Management Company in order to keep fund portfolios, mutual fund management actually products they offer and enchanced investor relation module.
But unfortunately i did'nt find any free version or trial one.