hello24.ai Reviews

Simple to use whatsapp application

Comments: Overall positive experience

Pros:

ability to create templates with easeeasy to setup with shopifyfast response from support team

Cons:

chatbot feature lags a lot when setting up large quantities of contentmobile version is buggy, unable to use it for sending broadcasts as the page layout is shrunken

Exceptional Support and Effective Marketing Tools with hello24.ai

Comments: We've had an excellent experience with Hello24.ai. Their WhatsApp marketing tool has been a game-changer for our business. Special thanks to [sensitive content hidden] whose expertise has been a constant support whenever we've faced challenges. With their help, we're able to send messages to our customers seamlessly. This has been crucial for maintaining our customer connections. Thank you, hello24.ai and [sensitive content hidden] for your outstanding service!

Pros:

Exceptional customer support and expertise in the tool, especially from [sensitive content hidden]

Cons:

While our overall experience with hello24.ai has been positive, it would be great to see more advanced analytics features to further optimize our marketing strategies.

Satisfy but must do efforts

Comments: Good

Pros:

Assistance of the team. I think Hello 24 has a good team

Cons:

I recommend Hello24 to begin your activity to increase résults

Hello24 Service rating and review

Comments: I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of users.

Pros:

Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable.

Cons:

Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers. Also Hello24 should give customer care service through call. Because it may solve the customers problem in real time.

whatsapp notifications

Comments: very pleasant. tool works as expected. technical support is very good.

Pros:

good tool to automate whatsapp based notifications to team members. ease to set up and very good support from the hello24 team.

Cons:

nothing much. it covers our use cases nicely.

One step solution to manage all your customers with perfect API/AI

Comments: It was very great

Pros:

Chat box, Automatic order fetching, transaction alerts on order placement, dispatch is very useful. The main thing is for abonded checkouts. We are able to recover them very much with the help of Hello24. And promotional broadcast activity is also one of the nice feature . We strongly recommend to your business. Multiple team leaders/managers can manage this panel at the same time.

Cons:

More uder friendly UI in broadcast page.

Hello24's -Reliable messaging solution for businesses

Pros:

Hello24's WhatsApp API provides a seamless and reliable messaging solution for businesses. It offers robust features and excellent customer support, making it a top choice for efficient communication with customers.

Cons:

Broadcast messages have a limit. Need to increase this. And analytics are not coming for click to action button. Need for that aswell.

WhatsApp shop - Krpl

Comments: It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform. The API’s were built exclusively and a lot of engineering work has been happening to make this a reality

Pros:

Very young and vibrant team, good knowledge about technology and marketing nuances, quick on feet and amazing turnaround times, they look at the customer as their extension and help customers on even weekend when situations warrant

Cons:

They need to improve their standing with meta. Certain issues like green tick etc got delayed as we did not get the right support from the meta partner program.

Hello 24 for A Curve Story

Comments: It's been great, the team is easy to work with

Pros:

Easy to use & accessibility is great. Customer service is good too

Cons:

That we can't initiate a msg to a customer without waiting for their response & approvals for marketing msgs take a little too long

Feedback for Hello24

Pros:

Their service and the person assigned to our business is very cooperative and helpful. Happy to associate with hello21.ai

Cons:

No nothing as such, by now. Just a little complex portal rest all good.

Effective Whatsapp marketing app for Shopify store

Comments: It was very good. The team was very supportive with our queries.

Pros:

It integrates nicely with our Shopify store. It helps us segment the users based on customer attributes and enabled us to reach out to them with personalized messages.

Cons:

Broadcast campaigns had some customer limits

Usage

Comments: Ease of Use and quality of product.

Pros:

The product is easy to use and can be understood in 1 training session.

Cons:

Pre de fined templates for entry level users should be increased which can help 1st level users to upgrade themselves.

Marketing Automation made easy!

Pros:

The onboarding was seamless and setting up the product was easy. Post setting up, my work was super easy and it saved a lot of our operations time

Cons:

Nothing as such. The features I used were very useful

Business easiness with Hello24.ai

Comments: I really like the way it is designed.Easy to handle and great support

Pros:

Customer support is very great. Speically [sensitive content hidden] very helpful for any question.

Cons:

There is nothing as such to write so why should I ? :)

Superb support

Comments: Superb support

Pros:

Automation and price Local guidance Thanks for sharing the webinar and invoice

Cons:

Support and price and commercial good in price

Good customer service

Pros:

Customer service was great compared to the other competitors.

Cons:

I didn't notice any big con here. It was good.

Best in conversational commerce platform

Comments: Forum with better useability & accessibility and great content strategy

Pros:

Deploy marketing campaigns & Customer engagement

Cons:

Should automate customer support queries to the fullest

Good

Pros:

Good to go, planning to go more projects

Cons:

Nothing cons. Team is more supportive and energetic

Efficient platform

Pros:

hello24.ai helped me connect to leads seamlessly. Really loved the experience. Will definitely use their services again!

Cons:

Loved the features. Nothing to complain.

Sophisticated conversational platform at exceptional price!

Comments: It is very good product for customer engagement on WhatsApp. We got very ROI on our marketing campaigns run through them.

Pros:

1. Price (these folks are the cheapest in the market) 2. Marketing automation 3. Customer support automation 4. Ultra fast onboarding - It took only 2 days for us to get started

Cons:

UI - their platform UI for business is based on the new technology (I was told Google Flutter?) which could sometimes create problems in Safari; With Google Chrome, the platform is seamless.

Best software for whatsapp api

Pros:

It works great for our team. Saves lot of time for our team in chatting. Quick & relaible

Cons:

Nothing is bad about hello 24. We are impressed

It is a great product to use for marketing campaigns with Whatsapp & engaging with customers

Pros:

1. Ease of on-boarding; Onboarding was simple & easy 2. Price - They offer the lowest prices compared to others 3. Ease of use - Simple to use the product & run campaigns 4. Customer support - The team is reachable at any point & answers questions quickly

Cons:

Doesn't work well with Safari browser. We tried & were told to use Google chrome. No issues in Chrome