---
description: Get detailed information about Gate.io and how it can help you meet your business needs. Learn more about Gate.io price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gate.io Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Cryptocurrency Exchange Software](/directory/33575/cryptocurrency-exchange/software) > [Gate.io](/software/1032887/gateio)

# Gate.io

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> Established in 2013, Gate.io is one of the world's pioneering cryptocurrency exchanges, serving over 22 million users globally.
> 
> Verdict: Rated **3.8/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 15 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gate.io

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Dutch, English, French, German, Japanese, Spanish
- **Available Countries**: United States

## Features

- Income & Balance Sheet
- Multi-Coin Support
- Portfolio Management
- Real-Time Data
- Trend Analysis

## Category

- [Cryptocurrency Exchange Software](https://www.capterra.com.sg/directory/33575/cryptocurrency-exchange/software)

## Alternatives

1. [Coinbase](https://www.capterra.com.sg/software/1016281/coinbase-wallet) — 4.0/5 (142 reviews)
2. [Crypto.com](https://www.capterra.com.sg/software/1032659/cryptocom) — 3.1/5 (54 reviews)
3. [Binance](https://www.capterra.com.sg/software/1030488/binance) — 4.4/5 (220 reviews)
4. [Sondepay](https://www.capterra.com.sg/software/1069915/Sondepay) — 4.8/5 (20 reviews)
5. [Cash App](https://www.capterra.com.sg/software/1016710/cash-app) — 4.2/5 (679 reviews)

## Reviews

### "GATE IO IS NOT ALLOWING WITHDRAWS" — 1.0/5

> **gabriel** | *21 September 2024* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing, they wont release your funds once you deposit
> 
> **Cons**: Im having the same issue as many of you, gate io is holding my withdraw of 6.5 BTC for weeks now, the ticket number is 1404957
Support will just reply "Please be patient, a specialist is looking into this" and wont do anything .

I guarantee you there will be a reply here saying the same. All of the required documentation has been submitted.
This is clearly a scam.

I created a group so that we can start the class action
Anyone else affected by the same, please join

\[sensitive content hidden\]

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### "I have been scammed out of €5,000" — 1.0/5

> **Xavier** | *28 January 2025* | Arts & Crafts | Recommendation rating: 0.0/10
> 
> **Pros**: I have been using Gate.io for years until they scaammed me.
> 
> **Cons**: I have been scammed out of €5,000 by Gate.io. I made a €5,000 deposit via bank transfer three weeks ago, they received the money, but they have never credited it to my account. Their customer service team has been giving me excuses for two weeks, but the reality is they’ve kept my money and refuse to refund it. I have filed a legal complaint against them, and I encourage all of you who have also been scammed to take legal action against these fraudsters. This is unacceptable. They are stealing people’s money\!

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### "Gate.io is a good exchange but needs to work on their KYC" — 3.0/5

> **Maryam** | *27 November 2024* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: I love the ease of crypto trading, launchpool rewards and crypto staking options.
Their web3 wallet is second to none
> 
> **Cons**: The KYC verification services are poor and withdrawal fees are higher than other crypto exchanges
> 
> My experience with gate io is kinda poor, still having kyc issues

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### "FRAUD - stay away from gateio" — 1.0/5

> **Astrid** | *29 April 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: none - there is nothing positive to say - their customer service does not follow up when it actually matters
> 
> **Cons**: They are FRAUD - take your money and then lock you out of your account. Do not invest and stay far away from them. Customer service only replies to ask you for a million documents. And once you have given them all the proof of identity, photos and other requests for them to help you access your account, they disappear and no longer respond. keeping your money and locked out of your account access. I have dealt with \[sensitive content hidden\]  from the gate io team, and received no reply once all documentation asked for was provided. Due to the lack of reply from the Gate io support team there are 3 support ticket requests outstanding with no follow up and multiple attempts asking for a response. You can find all my emails under my email Gate.io
- MOREOVER - they now block you once you can login to your account as your original counrty you registered with is delisted. so you can not even move or take your funds out. DO NOT USE this platfrom. Customer service also never comes to a solution and ignores all your attempts to reach out to them\!
> 
> Terrible - fraudulent company that takes your money and then delists your country and only has countries that no one is a part of

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### "Leading Cryptocurrency Exchange with Over 1000 Different Cryptocurrencies" — 5.0/5

> **Anuj** | *19 August 2022* | Information Services | Recommendation rating: 8.0/10
> 
> **Pros**: i find gate.io is very fast working crypto exchange where i can trade with upto 1400 different crypto currencies. gate.io has number of trading pairs including bitcoin, ethereum and stablecoins. it is safe and  secure to store your funds in exchange wallet without and hesitation of security. gate.io is constantly developing new products for user which make crypto trading more easy.
> 
> **Cons**: User interface is little leggy and slow as i use mobile application since 2019 and i didn't find any major upgrade in mobile app user interface. although it is safe and secure with  multiple authentication methods but team should upagrade UI too.
> 
> Gate.io is becoming best day by day and it is overall very good experience to use Gate.io Web and mobile application. best thing is that gate.io has a large number of users who bring volume to the exchange which helps to execute trades in a matter of seconds.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1032887/gateio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/255453/Gateio/> |
| en-AE | <https://www.capterra.ae/software/1032887/gateio> |
| en-AU | <https://www.capterra.com.au/software/1032887/gateio> |
| en-CA | <https://www.capterra.ca/software/1032887/gateio> |
| en-GB | <https://www.capterra.co.uk/software/1032887/gateio> |
| en-IE | <https://www.capterra.ie/software/1032887/gateio> |
| en-IL | <https://www.capterra.co.il/software/1032887/gateio> |
| en-IN | <https://www.capterra.in/software/1032887/gateio> |
| en-NZ | <https://www.capterra.co.nz/software/1032887/gateio> |
| en-SG | <https://www.capterra.com.sg/software/1032887/gateio> |
| en-ZA | <https://www.capterra.co.za/software/1032887/gateio> |

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