---
description: Get detailed information about Inxide and how it can help you meet your business needs. Learn more about Inxide price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Inxide Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# Inxide

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> Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
> 
> Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Inxide?

conversational AI, omnichannel Contact Center, Customer Experience, Automation, configurable IVR, voice channels, chat, bot, video, WhatsApp, SMS, e-mail.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Increso

## Commercial Context

- **Starting Price**: €0.80
- **Pricing model**: Other (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian, Portuguese, Spanish
- **Available Countries**: Italy

## Features

- AI/Machine Learning
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Batch Processing
- Business Process Automation
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Chat/Messaging
- Chatbot
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer Experience Management
- Customizable Fields
- Customizable Templates
- Dashboard
- Data Import/Export
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Performance Metrics
- Personalization
- Prioritization
- Quality Management
- Queue Management
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Speech Recognition
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Virtual Personal Assistant (VPA)
- VoIP
- Voice Mail
- Workflow Management
- Workforce Management

... and 15 more features

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Natural Language Processing Software (NLP)](https://www.capterra.com.sg/directory/32754/natural-language-processing-%28nlp%29/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [Customer Journey Mapping Tools](https://www.capterra.com.sg/directory/31537/customer-journey-mapping-tools/software)
- [Robotic Process Automation Software](https://www.capterra.com.sg/directory/31696/robotic-process-automation/software)

## Alternatives

1. [inconnect](https://www.capterra.com.sg/software/164772/omnichannel) — 3.9/5 (19 reviews)
2. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Genesys Cloud CX](https://www.capterra.com.sg/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
4. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [Enterprise Bot](https://www.capterra.com.sg/software/188017/chatbot2go) — 4.5/5 (10 reviews)

## Reviews

### "StartUP CDS Inbound" — 5.0/5

> **Giovanni** | *16 May 2022* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: Intuitivo e di semplice utilizzo, qualità presso favorevole confrontandolo con altri prodotti
> 
> **Cons**: Sezione reportistica forms, costruzione dei Forms, mancanza di possibilità di fare gestire agli operatori/consulenti le campagne da gestire
> 
> Ottima esperienza rafforzerei il reparto HelpDesk

-----

### "Con Increso verso il futuro" — 5.0/5

> **Francesca** | *15 December 2022* | Renewables & Environment | Recommendation rating: 8.0/10
> 
> **Pros**: Abbiamo sviluppato con Increso un ambizioso progetto di restyling del canale telefonico outbound per un'azienda storicamente radicata sul territorio e molto customer oriented. I PM e i developer hanno interpretato in maniera ottimale tutte le richieste, creando un sistema innovativo e in grado di rispettare le caratteristiche di territorialità e autenticità.  La loro capacità di ascolto è stata un vero valore aggiunto.
> 
> **Cons**: Per il momento non sono emerse criticità.

-----

### "Piattaforma per telefonate in Telemarketing" — 4.0/5

> **Diego** | *4 February 2022* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: Lato utente: piattaforma intuitiva, rapida e funzionale
Lato supervisore: ampia possibilità di settaggio, configurazione e gestione dei vari parametri
La piattaforma si presenta con una facilità d'uso media
Possibilità di reperire, ascoltare e scaricare in tempo reale le registrazioni delle telefonate in tempo reale
> 
> **Cons**: Gestione e visualizzazione dei report non sempre chiara ed esaustiva
Difficoltà ad agganciare la linea telefonica per i numeri fissi

-----

### "Ottima soluzione di Contact Managemet" — 5.0/5

> **Alessandro** | *9 March 2022* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Soluzione molto performante e duttile per il Contact Management
> 
> **Cons**: nessun inconveniente riscontrato. 
Unico difetto il pricing migliorabile rispetto ad altre soluzioni
> 
> Molto positiva

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### "Inxide per utilizzo Telemarketing" — 4.0/5

> **Filippo** | *4 February 2022* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: molto intuitivo e semplice per il lato utente.
Lato supervisore possibilità di ascolto chiamate in tempo reale.
> 
> **Cons**: le funzioni di reportistica non sono del tutto chiare.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1019488/inx-app)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/237162/INX-app/> |
| en-AE | <https://www.capterra.ae/software/1019488/inx-app> |
| en-AU | <https://www.capterra.com.au/software/1019488/inx-app> |
| en-CA | <https://www.capterra.ca/software/1019488/inx-app> |
| en-GB | <https://www.capterra.co.uk/software/1019488/inx-app> |
| en-IE | <https://www.capterra.ie/software/1019488/inx-app> |
| en-IL | <https://www.capterra.co.il/software/1019488/inx-app> |
| en-IN | <https://www.capterra.in/software/1019488/inx-app> |
| en-NZ | <https://www.capterra.co.nz/software/1019488/inx-app> |
| en-SG | <https://www.capterra.com.sg/software/1019488/inx-app> |
| en-ZA | <https://www.capterra.co.za/software/1019488/inx-app> |
| it | <https://www.capterra.it/software/1019488/inx-app> |

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