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Operations Services
Operations services handle the transfer of all or part of the day-to-day system management responsibility for a business's IT infrastructure. IT infrastructure includes a host (i.e., data center), client (i.e., desktop), and connectivity (i.e., network services and operations). Operations services might also transfer technology ownership or personnel to an outside vendor.
What Small and Midsize Businesses Need to Know About Operations Services
SMBs without adequate in-house IT staff or on-site technology benefit from the use of operations services to expand technology capabilities, enhance cybersecurity, and minimize costs.
Related terms
- Haptics
- WAN (Wide-Area Network)
- Intranet
- SLO (Service-Level Objective)
- Security Orchestration, Automation and Response (SOAR)
- Scalability
- Service-Level Agreement (SLA)
- Software as a Service (SaaS)
- Identity and Access Management (IAM)
- Data Center
- Augmented Reality (AR)
- Synchronous
- Multitenancy
- Chief Information Officer (CIO)
- IT Services
- Authorization
- Service-oriented Architecture (SOA)
- Platform as a Service (PaaS)
- Managed Service Provider (MSP)
- Security Information and Event Management (SIEM)