---
description: Discover and compare AI IT Agents Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AI IT Agents for Windows - Price comparison & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [AI IT Agents for Windows](https://www.capterra.com.sg/directory/34833/ai-it-agents/software)

# AI IT Agents

Canonical: https://www.capterra.com.sg/directory/34833/ai-it-agents/software

> AI IT agents are autonomous AI agents that manage and optimize IT operations and support processes, deeply integrated with IT service management (ITSM) systems, knowledge bases, and workflows to autonomously resolve tickets, detect incidents, classify issues, and escalate complex problems to human IT staff while delivering specialized, high-quality IT support interactions.

-----

## Products

1. [Remote Monitoring and Management](https://www.capterra.com.sg/software/144309/atera) — 4.5/5 (461 reviews) — Cloud-based IT management platform combining RMM, PSA, helpdesk, patch management, remote access, and billing in one place.
2. [LogicMonitor](https://www.capterra.com.sg/software/132892/logicmonitor) — 4.6/5 (119 reviews) — Cloud-based hybrid IT observability platform with full-stack monitoring across on-premises, cloud, and edge environments.
3. [Harmony](https://www.capterra.com.sg/software/1086559/Harmony) — 4.9/5 (33 reviews) — Enterprise Service Management That Runs Itself. Using AI agents that solve tickets and automate repetitive work.
4. [Leena AI Autonomous Agent](https://www.capterra.com.sg/software/187829/leena-ai) — 4.5/5 (13 reviews) — Cloud-based agentic AI platform with pre-built AI colleagues for HR, IT, Finance, and Procurement that automates multi-step workflows.
5. [Rezolve AI](https://www.capterra.com.sg/software/211890/rezolve-ai) — 4.8/5 (9 reviews) — Rezolve.ai is Agentic AI for IT, HR, and FinOps teams that automates support operations, resolves requests autonomously.
6. [Siit](https://www.capterra.com.sg/software/1043163/siit) — 5.0/5 (6 reviews) — Siit is the first dedicated internal help desk to deliver great employee service experience
7. [Quaeris](https://www.capterra.com.sg/software/1012383/quaeris) — 4.7/5 (3 reviews) — Quaeris offers AI driven insights and requires no constant build/maintenance of dashboards. Reduce TCO \& increase customer engagement\!
8. [Tikit by Cireson](https://www.capterra.com.sg/software/1029572/tikit) — 5.0/5 (3 reviews) — Tikit by Cireson is a powerful Microsoft 365 Service Desk built inside of Teams.
9. [Gfacility](https://www.capterra.com.sg/software/174067/gfacility) — 4.5/5 (2 reviews) — Gfacility is a modern IWMS solution that uses artificial intelligence to simplify \& automate the workplace.
10. [Moveworks](https://www.capterra.com.sg/software/206137/moveworks-ai-platform) — 5.0/5 (1 reviews) — Moveworks is the generative conversational AI platform that unifies all enterprise systems.
11. [Resolve](https://www.capterra.com.sg/software/1018634/resolve) (0 reviews) — Resolve powers the future of autonomous IT with AI-driven observability, virtual agents, automation, and orchestration.
12. [illumichat](https://www.capterra.com.sg/software/1060450/illumidesk) (0 reviews) — Cloud-based AI customer support tool for Shopify stores with product search, order tracking, cart management, and multi-channel.
13. [Flat Chat AI](https://www.capterra.com.sg/software/1073710/Flat-Chat-AI) (0 reviews) — Easy to use AI assistants for IT project managers, business analysts, product managers, change managers and more.
14. [eGain AI Agent](https://www.capterra.com.sg/software/1077907/eGain-AI-Agent) (0 reviews) — AI-powered virtual assistant that delivers safe, accurate support across channels using trusted knowledge and generative AI.
15. [askme360](https://www.capterra.com.sg/software/1084173/askme360) (0 reviews) — AI solution that helps business users gain insights into enterprise data via interactive dashboards and automated reports.
16. [KoalaFix](https://www.capterra.com.sg/software/1108880/KoalaFix) (0 reviews) — KoalaFix is an automated IT helpdesk platform that resolves everyday technical issues for Microsoft 365 teams.
17. [Kestrel Workflows](https://www.capterra.com.sg/software/1109096/Kestrel-Workflows) (0 reviews) — Kestrel is the AI automation layer for platform engineering teams.

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [AI Agents for HR](https://www.capterra.com.sg/directory/34730/ai-agents-for-hr/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/34833/ai-it-agents/software)
- [All Categories](https://www.capterra.com.sg/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.com.sg/","@type":"WebSite","@id":"https://www.capterra.com.sg/#website","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.com.sg/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"AI IT Agents","description":"Discover and compare AI IT Agents Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.com.sg/directory/34833/ai-it-agents/deployment-options/windows/software","about":{"@id":"https://www.capterra.com.sg/directory/34833/ai-it-agents/deployment-options/windows/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.com.sg/directory/34833/ai-it-agents/deployment-options/windows/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/directory/34833/ai-it-agents/deployment-options/windows/software#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"mainEntity":{"@id":"https://www.capterra.com.sg/directory/34833/ai-it-agents/deployment-options/windows/software#itemlist"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/directory/34833/ai-it-agents/deployment-options/windows/software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI IT Agents for Windows","position":2,"item":"https://www.capterra.com.sg/directory/34833/ai-it-agents/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"AI IT Agents for Windows - Price comparison &amp; Reviews - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.sg/directory/34833/ai-it-agents/deployment-options/windows/software#itemlist","itemListElement":[{"name":"Remote Monitoring and Management","position":1,"description":"Atera is a cloud-based, all-in-one IT management platform that brings together remote monitoring and management (RMM), professional services automation (PSA), helpdesk and ticketing, patch management, remote access, and billing in a single interface. No server installation is required, and agents are installed on end-user devices for monitoring and management.\n\nIT teams and managed service providers use Atera to monitor devices in real time, automate routine tasks, manage support tickets, and handle client billing, all without switching between tools. A per-technician pricing model allows unlimited endpoints and customers to be managed at a fixed monthly cost.\n\nCore features include automated patch management for Windows, macOS, and Linux; remote access via multiple providers; SLA-based ticketing; network discovery; scripting; asset inventory; and customizable reporting. A mobile app and REST API are also included.","image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.capterra.com.sg/software/144309/atera","@type":"ListItem"},{"name":"LogicMonitor","position":2,"description":"LogicMonitor is a cloud-based observability platform that collects metrics, logs, and traces from infrastructure, networks, applications, and cloud services in one place. Businesses use it to monitor the health and performance of their entire IT environment, from physical servers to cloud workloads and edge devices.\n\nLogicMonitor helps IT teams spot and resolve issues before they affect end users. It provides dashboards, automated alerts, and root cause analysis tools that give teams a clear view of what is happening across their systems at any given time.\n\nCore features include full-stack monitoring, log analysis, network topology mapping, and integrations with popular cloud providers and IT tools. LogicMonitor is best suited for midsize to large businesses in industries such as technology, finance, healthcare, and managed services.","image":"https://images.g2crowd.com/uploads/product/image/e302b9439c6c7eaa44ae03a965783362/logicmonitor.png","url":"https://www.capterra.com.sg/software/132892/logicmonitor","@type":"ListItem"},{"name":"Harmony","position":3,"description":"Harmony is an AI-first enterprise service management platform designed to operate autonomously. At its core, Harmony is an intelligent AI help desk agent powered by dozens of out-of-the-box and proactive agents, with continuous knowledge generation, and a flexible AI workflow builder. \n\nHarmony integrates seamlessly with your existing ITSM tools, enabling you to start where you are and transition to Harmony’s full system of record when you’re ready. By eliminating waiting, guesswork, and operational chaos, Harmony empowers IT teams to move beyond reactive support and achieve truly autonomous operations.","image":"https://images.g2crowd.com/uploads/product/image/4e5bed25aed6e5dec092d8b7b77ab329/harmony-io.png","url":"https://www.capterra.com.sg/software/1086559/Harmony","@type":"ListItem"},{"name":"Leena AI Autonomous Agent","position":4,"description":"Leena AI Autonomous Agent is a cloud-based enterprise platform that provides pre-built AI colleagues for HR, IT, and finance back-office functions. Organizations use Leena AI Autonomous Agent to handle employee queries, automate ticket resolution, and manage repetitive workflows across departments without heavy IT involvement.\n\nThe platform connects with existing enterprise tools and systems, allowing employees to get support through familiar channels. Core features include a conversational interface, workflow automation, policy document management, and multi-system integrations.\n\nLeena AI Autonomous Agent is best suited for mid-size to large enterprises across industries such as manufacturing, retail, financial services, and technology, particularly HR, IT, and operations teams looking to reduce manual workload in employee support functions.","image":"https://images.g2crowd.com/uploads/product/image/94d215dfe94729861f86bf9b9874cd3a/leena-ai-autonomous-agent.png","url":"https://www.capterra.com.sg/software/187829/leena-ai","@type":"ListItem"},{"name":"Rezolve AI","position":5,"description":"Rezolve.ai helps enterprises automate employee support operations using specialized AI agents designed for IT, HR, and FinOps.\n\nThe platform combines multi-agent orchestration, enterprise search, conversational automation, and AI-powered workflows to resolve service requests faster while reducing operational overhead.\n\nRezolve.ai supports employee interactions across Microsoft Teams, Slack, voice, chat, email, and mobile. AI agents can troubleshoot issues, fulfill requests, trigger approvals, search enterprise knowledge, and execute workflows across existing enterprise systems.\n\nThe solution integrates with platforms such as ServiceNow, Jira Service Management, Freshservice, Workday, SharePoint, Confluence, and Google Drive.\n\nCore capabilities include:\n\nAutonomous L1 and L2 support automation\nAI-powered enterprise search\nConversational workflow creation\nVoice-based AI support\nAI Ops automation\nNo-code AI agent deployment\nEnterprise compliance and governance","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db52ea41-5e66-4e70-b2de-67190230c246.png","url":"https://www.capterra.com.sg/software/211890/rezolve-ai","@type":"ListItem"},{"name":"Siit","position":6,"description":"Siit is a modern Service Desk that unifies internal data, streamlines processes, and turns operational efficiency into growth.\n\n\nIt empowers IT, HR & Operation teams to manage and resolve internal requests. By providing the first dedicated internal help desk, it is now possible to streamline your internal processes and enhance productivity. Receive employee requests and manage employee communication through your ... voir plus","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71f45b47-8222-4d23-9c78-f6a3fc2f4da3.jpeg","url":"https://www.capterra.com.sg/software/1043163/siit","@type":"ListItem"},{"name":"Quaeris","position":7,"description":"Quaeris is how SaaS companies engage customers with data. No costly/complicated dashboards users can’t relate to – just fluid, beautiful, natural language front-end for that auto-generates insights.\n\nUsers Ask questions, pin the answers to create personal dashboards, collaborate amongst themselves, and build pixel perfect reports, all in minutes. \n\nBenefit to you: Implement within hours/day and NEVER maintain. Mine insights on what users are doing with their data, add relevant features & win","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de1ec9e7-a41f-4e33-ab5e-138cfff4e1df.png","url":"https://www.capterra.com.sg/software/1012383/quaeris","@type":"ListItem"},{"name":"Tikit by Cireson","position":8,"description":"Tikit by Cireson is our next-generation AI-powered Microsoft Service Desk, purpose-built for the evolving needs of our cloud-focused customers. Designed from the ground up for the Microsoft ecosystem, Tikit delivers a modern, seamless support experience aligned with the future of IT service management. \n\nTikit transforms Microsoft 365:\n\n- Resolve Issues Faster with Ticketing in Microsoft Teams.\n- Multi-department support that brings your organization together.\n- AI-Powered virtual agent provides streamlined and immediate support.\n- Effortless ITSM with Native Entra and Intune Integrations.\n- AI-Powered Service Catalog with Tikit AI & OpenAI on Azure. \n- Automated Workflows with Power Automate and Logic Apps. \n- Unlock Actionable Data with Power BI & Excel Reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/93048cf1-177e-4c54-ac95-361d1dc3a2c4.png","url":"https://www.capterra.com.sg/software/1029572/tikit","@type":"ListItem"},{"name":"Gfacility","position":9,"description":"Gfacility is a modern Integrated Workplace Management System (IWMS) that leverages artificial intelligence to streamline facility operations, enhance workplace experiences, and automate repetitive tasks across your organization. Designed for enterprises, municipalities, and service providers, Gfacility centralizes room bookings, service requests, asset tracking, and task management into one unified platform.\n\nThis cloud-based solution supports teams in managing both physical spaces and operational workflows, while ensuring compliance, reducing manual workloads, and improving service quality. Gfacility distinguishes itself by combining powerful configuration options with embedded AI - making it not just a management tool, but a smart workplace engine.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/179f6d01-ace9-4e99-9e50-c5801da4ce2d.jpeg","url":"https://www.capterra.com.sg/software/174067/gfacility","@type":"ListItem"},{"name":"Moveworks","position":10,"description":"The Moveworks generative AI platform boosts employee productivity by surfacing information and automating tasks through natural language.\n\nMoveworks gives enterprises a conversational interface that works across every system — from Microsoft to Workday to Salesforce. Powered by GPT-class machine learning models, the Moveworks platform learns the unique language of your organization to solve thousands of use cases.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20c349e0-06e4-4849-8756-4b1217271d26.png","url":"https://www.capterra.com.sg/software/206137/moveworks-ai-platform","@type":"ListItem"},{"name":"Resolve","position":11,"description":"Resolve is a unified AI platform that combines observability, virtual agents, no-code workflow creation, and enterprise orchestration to transform IT operations. It ingests signals from across your environment, correlates data, and triggers automated responses to resolve issues before they impact users. Virtual agents like RITA handle high-volume service desk requests in real time, while Jarvis enables teams to build workflows using natural language. With scalable orchestration, intelligent automation, 5,000+ prebuilt workflows and native integrations, Resolve helps IT teams reduce ticket volume, accelerate resolution, and improve service delivery without adding operational overhead.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f7feca0-344b-4279-a7d3-f7ba1dbb8d0f.png","url":"https://www.capterra.com.sg/software/1018634/resolve","@type":"ListItem"},{"name":"illumichat","position":12,"description":"illumichat is a cloud-based AI customer support agent built for Shopify stores. It installs from the Shopify App Store in one click, automatically syncing product catalog and order data to deploy a ready-to-use support agent across all connected channels with no coding required.\n\nBusinesses use illumichat to handle common customer inquiries such as order tracking, product search, and cart updates across website chat, Instagram DMs, Facebook Messenger, and SMS. The AI agent is trained on store-specific documents, website content, and product data to reflect each brand's voice and policies.\n\nCore features include multi-channel messaging, knowledge base training, support ticket creation with SLA tracking, human handoff for complex issues, and integrations with HubSpot, Jira, and OneDrive. Flat-rate pricing with no per-ticket fees and a free tier are available.","image":"https://images.g2crowd.com/uploads/product/image/864fa628b0b1209a41b37ba982e9711d/illumichat.png","url":"https://www.capterra.com.sg/software/1060450/illumidesk","@type":"ListItem"},{"name":"Flat Chat AI","position":13,"description":"Flat Chat AI Assistants are designed to make AI adoption easy for IT project teams.  Streamline workflow and automate time-consuming tasks for project managers, business analysts, product managers, change managers, and more.\n\nThe intuitive AI assistants are designed to enhance productivity without any prior experience or training in AI from users. This makes Flat Chat AI an ideal choice for organizations looking to quickly implement AI solutions across a large team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/95ace660-8e78-4c6b-af6d-f1e9e00139dd.png","url":"https://www.capterra.com.sg/software/1073710/Flat-Chat-AI","@type":"ListItem"},{"name":"eGain AI Agent","position":14,"description":"eGain AI Agent is an enterprise-ready virtual assistant powered by trusted generative AI and connected to the eGain Knowledge Hub. It delivers fast, accurate, and safe responses across digital and voice channels, helping customers resolve issues through self-service and guiding agents with real-time knowledge. Designed to handle everything from simple FAQs to complex workflows, eGain AI Agent improves containment, reduces handle time, and boosts customer satisfaction. With low-code setup, omnichannel support, and built-in compliance, it’s ideal for organizations in regulated or high-volume industries looking to scale service intelligently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c5565241-f02c-4041-a1ba-ad52050ac9ec.jpeg","url":"https://www.capterra.com.sg/software/1077907/eGain-AI-Agent","@type":"ListItem"},{"name":"askme360","position":15,"description":"askme360 is an artificial intelligence solution for enterprise resource planning systems that integrates with Oracle ERP data. The platform features specialized AI agents providing instant answers, automated reports, and interactive dashboards across business functions including warehouse management, procurement, human resources, order processing, and finance.\n\nEach agent is trained on company data to deliver enterprise-ready insights while maintaining data security and privacy controls. The system enables natural interaction with ERP data through simple queries, eliminating the complexity typically associated with data analysis and reporting.\n\nUsers can track inventory levels, analyze stock trends, monitor purchasing patterns, assess vendor performance, access HR analytics, streamline order tracking, analyze sales, track expenses, and forecast revenue. The system distributes scheduled reports and simplifies data access for all team members.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d9330c0f-6644-42a8-bb03-1dc3632fa1e9.png","url":"https://www.capterra.com.sg/software/1084173/askme360","@type":"ListItem"},{"name":"KoalaFix","position":16,"description":"KoalaFix is the AI IT helpdesk for Microsoft 365 teams. It's a Windows desktop app that fixes the everyday tech problems your team keeps hitting: OneDrive not syncing, Outlook password loops, Teams audio and video issues, all without a full-time IT person.\n\nStaff describe the problem in plain English. KoalaFix diagnoses and actually performs the fix, with built-in approvals and a full audit trail so your tenant stays safe. It can also run auto-remediation quietly in the background, catching issues before anyone notices, and it logs every fix in one fully auditable Microsoft 365 dashboard.\n\nBuilt for 5 to 100 person businesses on Windows and Microsoft 365 that don't want to pay MSP prices for everyday IT support. Signed Windows 10 and 11 app, free 30-day pilot, simple monthly pricing, no lock-in. Built in Melbourne, Australia.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5a56c1fb-e5be-4b41-99f3-04dcceee0251.png","url":"https://www.capterra.com.sg/software/1108880/KoalaFix","@type":"ListItem"},{"name":"Kestrel Workflows","position":17,"description":"Kestrel is the AI automation layer for platform engineering teams.\n\nPlatform teams use Kestrel to automate incident response, cloud provisioning, CI/CD, security, and developer requests across their stack.\n\nKestrel turns natural-language prompts into deterministic, production-ready workflows with 30+ integrations, 150+ pre-built actions, and support for custom HTTP APIs and webhooks.\n\nDeveloper-first, with a CLI, Python SDK, and MCP server to manage workflows from where platform teams already work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2959ef92-386e-4777-a48e-1482708e7e85.jpg","url":"https://www.capterra.com.sg/software/1109096/Kestrel-Workflows","@type":"ListItem"}],"numberOfItems":17}
</script>