---
description: See the list of the best AI Agents for Customer Support for businesses in Singapore. Use our filters to find the best rated software for your business needs. Capterra makes the software selection fast and easy.
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title: AI Agents for Customer Support - Prices & Reviews - Capterra Singapore 2026
---

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# AI Agents for Customer Support

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> AI customer support agents are autonomous systems utilizing NLP and machine learning to streamline and enhance customer service interactions across various channels such as chat, email, and voice. Seamlessly connected with CRM, help desk, and knowledge base tools, these agents independently handle tickets, answer queries, and escalate complex cases to humans.

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## Products

1. [Aircall](https://www.capterra.com.sg/software/144486/aircall) — 4.2/5 (460 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
2. [8x8 Contact Center](https://www.capterra.com.sg/software/161523/contactnow) — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
3. [AskYura](https://www.capterra.com.sg/software/1081181/Yura) — 5.0/5 (2 reviews) — AskYura is an AI platform that automates complex support tasks and executes actions using natural language instructions, rather than fl
4. [Assembled AI](https://www.capterra.com.sg/software/1073241/Assembled-Assist) — 1.0/5 (1 reviews) — AI agents for voice, chat, and email plus real-time Copilot to automate support and empower human teams.
5. [Assistable](https://www.capterra.com.sg/software/1078622/Assistable) (0 reviews) — Cloud-based conversational AI platform that enables businesses to build autonomous voice and chat assistants without coding knowledge.
6. [Ayudo](https://www.capterra.com.sg/software/1078857/Ayudo) (0 reviews) — Ayudo is customer support software helping businesses scale service across chat, email, voice, and messaging channels via workflows.
7. [Angel X](https://www.capterra.com.sg/software/1080169/Angel-X) (0 reviews) — Angel X is AI-enabled customer support software giving websites a human-like voice to engage visitors and offer assistance.
8. [Airgentic](https://www.capterra.com.sg/software/1083832/Airgentic) (0 reviews) — Airgentic is an AI platform offering conversational AI, task agents, site search, and analytics to deliver accurate answers.
9. [AskBigBot](https://www.capterra.com.sg/software/1085161/AskBigBot) (0 reviews) — AskBigBot is a secure, multi-tenant AI assistant that answers questions from your company’s documents, systems, and apps—helping teams
10. [All Onboard](https://www.capterra.com.sg/software/1086291/All-Onboard) (0 reviews) — Conversational AI tool that helps teams gain insights into customer conversations, track deflection rates \& analyze customer sentiment.
11. [Aisa-X](https://www.capterra.com.sg/software/1086653/Aisa-X) (0 reviews) — AI-based assistant solution that helps teams automate customer support, lead generation, and business communication across industries.
12. [Agent360](https://www.capterra.com.sg/software/1088328/Agent360) (0 reviews) — Agent360 is customer service software that combines AI Receptionist, Live Chat, ticketing, a knowledge base, and surveys.
13. [AgenticRelay](https://www.capterra.com.sg/software/1089649/AgenticRelay) (0 reviews) — AgenticRelay is a no-code AI platform that builds, trains, and deploys chatbots for automating support, operations, and website chat.
14. [Azeon](https://www.capterra.com.sg/software/1089814/Azeon) (0 reviews) — Azeon is an agentic AI built for modern customer support across voice, chat, and email.
15. [Amyra](https://www.capterra.com.sg/software/1094607/Amyra) (0 reviews) — AI-enabled software that helps Mexican businesses manage communication, bookings, payments, and analytics via WhatsApp and Instagram.
16. [Auto Asistente](https://www.capterra.com.sg/software/1095124/Auto-Asistente) (0 reviews) — Conversational AI platform for managing inquiries, scheduling, and closing sales on WhatsApp, Instagram, Facebook, and TikTok.
17. [Acclaim](https://www.capterra.com.sg/software/1096033/Acclaim) (0 reviews) — Acclaim is a voice-first AI CX platform that enables multi-channel conversations for regulated industries while ensuring compliance.
18. [AskSpot](https://www.capterra.com.sg/software/1096256/AskSpot) (0 reviews) — AskSpot is an AI sales agent platform that guides e-commerce customers to purchases and automates support conversations.
19. [Botias](https://www.capterra.com.sg/software/1098887/Botias) (0 reviews) — Botias automates sales, bookings, and support on WhatsApp, Instagram, Messenger, and email for hospitality, clinics, and retail SMBs.
20. [MORI](https://www.capterra.com.sg/software/1098968/MORI) (0 reviews) — MORI AI, an AI voice agent, handles dealership calls, schedules service appointments, and connects customers to the right team 24/7.
21. [Trexa](https://www.capterra.com.sg/software/1099446/Trexa) (0 reviews) — Trexa is AI support software for Shopify that automates order tracking and reduces support tickets with branded pages and chatbots.
22. [SendGround](https://www.capterra.com.sg/software/1099698/SendGround) (0 reviews) — SendGround is software for route optimization, fleet management, delivery tracking, and billing automation in Latin America.
23. [Telyn](https://www.capterra.com.sg/software/1099709/Telyn) (0 reviews) — Telyn is an AI receptionist platform that handles calls, books appointments, and captures leads for businesses around the clock.
24. [SiteSpeakAI](https://www.capterra.com.sg/software/1099724/SiteSpeakAI) (0 reviews) — SiteSpeakAI is an AI chatbot platform that trains agents on website content to answer questions, capture leads, and schedule meetings.
25. [SimplyBoost](https://www.capterra.com.sg/software/1099774/SimplyBoost) (0 reviews) — SimplyBoost is AI chatbot software that captures leads, resolves queries, and books meetings on websites, WhatsApp, and Instagram.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software)
- [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software)

## Links

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Analytics tools provide insights into occupancy, revenue, and customer retention. Integration with messaging platforms centralizes communications in a unified inbox, preventing missed messages or bookings. Additional features include class scheduling, membership tracking, inventory management, point-of-sale functionality, staff calendars, and multi-location support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2712d292-c10f-43b9-90b0-f0685eea645e.png","url":"https://www.capterra.com.sg/software/1094607/Amyra","@type":"ListItem"},{"name":"Auto Asistente","position":16,"description":"AutoAsistente is a virtual assistant solution that helps businesses automate customer service & sales interactions across WhatsApp, Instagram, Facebook, and TikTok. The platform provides automated responses around the clock through AI chatbots designed to handle customer inquiries and support requests.\n\nThe tool includes WhatsApp marketing capabilities for creating and managing targeted messaging campaigns. AutoAsistente features appointment scheduling that integrates with Google Calendar, allowing customers to book services directly through messaging channels. The platform includes a digital catalog where businesses can display products and services with images and descriptions, enabling customers to make purchases through chat interfaces.\n\nThe system offers payment reminder functionality and automated invoicing to help manage billing processes. AutoAsistente consolidates messages from multiple social media platforms into a single dashboard for centralized management and monitoring.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cc3f600-dfcd-4f0e-bef0-b82937d1196e.png","url":"https://www.capterra.com.sg/software/1095124/Auto-Asistente","@type":"ListItem"},{"name":"Acclaim","position":17,"description":"Acclaim is a voice-first AI-powered customer experience platform tailored for regulated industries. It uses AI agents with Goal-Oriented Agent Logic (GOAL) and compliance guardrails to deliver human-like, outcome-driven conversations while adhering to strict regulations. Its privacy-first architecture supports on-premises or private cloud deployment, ensuring sensitive data remains under organizational control without hidden subprocessors. Built on an open-source foundation, it avoids vendor lock-in. Acclaim addresses payments, collections, upselling, customer service, and retention, with multilingual and omnichannel capabilities for seamless interactions across channels and languages. Pre-built AI agents enable rapid deployment, while real-time optimization tools allow organizations to monitor and adjust agent behavior for compliance and operational needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c939fbd3-f2df-4de6-838e-a742626472e0.png","url":"https://www.capterra.com.sg/software/1096033/Acclaim","@type":"ListItem"},{"name":"AskSpot","position":18,"description":"AskSpot is an AI sales agent platform designed for e-commerce stores. The software provides conversational assistance to guide shoppers through product discovery and purchase decisions while automating routine support tasks.\n\nAskSpot integrates with product catalogs to help shoppers find items, compare options, and complete transactions within the chat interface. The AI product advisor understands product feeds and customer needs. The system recommends items, offers comparisons, and suggests alternatives for unavailable products.\n\nAskSpot supports multilingual conversations and automates order inquiries, modifications, returns, and complaint management. The platform transfers complex cases to CRM systems with structured summaries for further handling.\n\nAskSpot resolves product-page questions on specifications, delivery, and policies. The software is compatible with platforms such as Shopify and Amazon. AskSpot operates on European cloud hosting to maintain data privacy and oversight.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/740d2742-e21d-4f66-b285-735767b9777a.png","url":"https://www.capterra.com.sg/software/1096256/AskSpot","@type":"ListItem"},{"name":"Botias","position":19,"description":"Botias is an AI chatbot platform that automates customer service and sales across WhatsApp, Instagram, Messenger, Telegram, email, and web chat. It handles inquiries, bookings, payments, and quotes using natural language understanding, voice transcription, and image recognition to interpret audio messages, photos, and text in over 50 languages. The platform centralizes every conversation in a unified inbox.\n\nand integrates with Stripe and Mercado Pago for automatic in-chat payments. Botias syncs with calendars and inventory in real time to manage availability and prevent double-bookings. A customizable agent panel lets human staff monitor conversations and take over when needed, with automatic escalation for complex queries. Businesses configure bot behavior using industry-specific templates for hospitality, clinics, fitness studios, events, retail, and professional services. Botias integrates with CRM systems via outbound webhooks and supports GDPR data-deletion requests.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d761a5d1-4bbb-400e-97bc-20c9a92a24d4.jpg","url":"https://www.capterra.com.sg/software/1098887/Botias","@type":"ListItem"},{"name":"MORI","position":20,"description":"MORI AI is a voice agent platform for managing dealership communications 24/7. It instantly answers calls, schedules service appointments, and routes customers to the right team, eliminating hold times and voicemails. Integrating with existing phone systems, it requires no hardware changes and includes an AI receptionist for call triage and warm transfers. The platform offers natural, human-like conversations with customizable voice options, greetings, and call flows. MORI AI books appointments directly into dealership systems in real time and manages calls from start to finish. It operates continuously, providing coverage during nights, weekends, and holidays without extra staffing. The system handles multiple calls simultaneously, adapts to dealership operations, and manages peak-hour overflow. With reporting capabilities and customizable protocols, MORI AI allows seamless escalation to live advisors with full customer context.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8e9065da-16e6-469b-88b7-614a09efc8b2.png","url":"https://www.capterra.com.sg/software/1098968/MORI","@type":"ListItem"},{"name":"Trexa","position":21,"description":"Trexa is a Shopify post-purchase platform that helps merchants reduce support tickets and give customers a better order experience. It combines branded order tracking, an AI customer assistant, self-serve returns and cancellations, and a lightweight support dashboard in one app. \n\nCustomers can track orders on a branded page, ask order-related questions, and handle common requests without contacting support. Merchants can set return and cancellation rules, offer exchanges or store credit, manage conversations, and send transactional email updates. \n\nTrexa is built for stores that want to cut WISMO tickets, improve post-purchase experience, and turn support from a cost center into a smoother self-serve flow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/faf9ddad-bed8-45e8-b05d-a95bcbebb4fe.jpg","url":"https://www.capterra.com.sg/software/1099446/Trexa","@type":"ListItem"},{"name":"SendGround","position":22,"description":"SendGround is a logistics software platform centralizing route optimization, fleet management, billing, and delivery tracking. It integrates with e-commerce systems, Excel files, APIs, and customer portals, using AI to optimize routes and driver assignments based on delivery zones, time windows, vehicle capacity, and driver skills. Drivers use an app for navigation, QR/barcode scanning, digital signatures, photo evidence, and cash-on-delivery processing. Customers receive updates via WhatsApp, SMS, and email with live tracking and ETA. SendGround digitizes processes with GPS timestamps and a conversational AI assistant for order creation, inquiries, and rescheduling. Fleet management includes vehicle capacity limits, driver skills, and schedules. Billing automates rates by zone, priority, and package specs, supporting tiered discounts. Analytics track KPIs, heatmaps, delivery rates, and carbon footprints.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d2ce364-7ab2-40c9-9250-844182c516e8.jpg","url":"https://www.capterra.com.sg/software/1099698/SendGround","@type":"ListItem"},{"name":"Telyn","position":23,"description":"Telyn is an AI-powered receptionist that answers every inbound call in under 2 seconds, 24/7. Designed for small and mid-sized service businesses that lose revenue when phones go to voicemail, Telyn captures, qualifies, and books leads automatically — even during nights, weekends, and holidays.\n\nBuilt for HVAC, plumbing, dental, legal, real estate, property management, veterinary, insurance, and any inbound-call business, Telyn handles natural-sounding voice conversations, books appointments directly into Google Calendar, sends SMS confirmations to callers, texts business owners a full call summary in real time, and routes urgent issues (emergency leaks, after-hours legal matters) directly to the owner's mobile.\nKey features:\n• Sub-2-second answer time, 24/7\n• Direct calendar booking (Google, Outlook)\n• SMS confirmations and follow-ups\n• Full call transcripts emailed instantly\nPricing starts at $97/month for the Starter plan (500 minutes)-FREE 7DAY TRIAL","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/adba77f4-7543-4fda-b937-bf4c42556753.png","url":"https://www.capterra.com.sg/software/1099709/Telyn","@type":"ListItem"},{"name":"SiteSpeakAI","position":24,"description":"SiteSpeakAI is a no-code AI chatbot and customer support agent for your website. Train it on your site,help docs, PDFs, and videos in minutes, then embed it with one line of code to answer customer questions 24/7 in 95+ languages.\n\nUnlike a generic chatbot, SiteSpeakAI grounds every answer in your own content, so it gives accurate, source-based responses instead of making things up. When a question needs a person, it hands off to live chat. When it can act, it does: it captures leads, books meetings, looks up orders, and triggers workflows through your connected tools.\n\nBuilt for SaaS, e-commerce, and agency teams that want to deflect support tickets and convert more visitors without adding headcount. SiteSpeakAI connects to HubSpot, Shopify, WhatsApp, Calendly, Slack, SharePoint, Confluence, Google Drive, and Zapier, and supports leading AI models from OpenAI, Anthropic, and Google, plus API and MCP access for custom actions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/157420c3-a5b3-4c99-9599-32385570ebc4.jpg","url":"https://www.capterra.com.sg/software/1099724/SiteSpeakAI","@type":"ListItem"},{"name":"SimplyBoost","position":25,"description":"SimplyBoost is an AI-powered customer engagement platform that helps businesses automate conversations across their website, WhatsApp, Instagram, and Facebook. Through a unified inbox and intelligent AI agents, businesses can manage customer interactions, capture leads, answer frequently asked questions, and provide instant support from a single platform.\nKey features include website chat automation, WhatsApp automation, Instagram DM automation, Instagram comment automation, lead capture, appointment booking, and knowledge base integration. AI agents are trained on business-specific information, enabling them to provide accurate and relevant responses 24/7.\nSimplyBoost helps businesses reduce manual workload, improve response times, increase customer engagement, and ensure no lead or inquiry is missed. Designed for businesses of all sizes, it offers an easy-to-deploy solution for customer support, lead generation, and communication automation without requiring extensive experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a01ad5b-c68c-40b5-8cdd-7661c30aa90d.jpg","url":"https://www.capterra.com.sg/software/1099774/SimplyBoost","@type":"ListItem"}],"numberOfItems":25}
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