---
description: Discover and compare Free AI Agents for Customer Support Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free AI Agents for Customer Support - Capterra Singapore 2026
---

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# AI Agents for Customer Support

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> AI customer support agents are autonomous systems utilizing NLP and machine learning to streamline and enhance customer service interactions across various channels such as chat, email, and voice. Seamlessly connected with CRM, help desk, and knowledge base tools, these agents independently handle tickets, answer queries, and escalate complex cases to humans.

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## Products

1. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3486 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
2. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
3. [Tidio](https://www.capterra.com.sg/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
4. [HubSpot Service Hub](https://www.capterra.com.sg/software/182476/hubspot-service-hub) — 4.4/5 (193 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
5. [Freshchat](https://www.capterra.com.sg/software/158117/freshchat) — 4.2/5 (173 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
6. [Chatbase](https://www.capterra.com.sg/software/1053300/chatbase) — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
7. [Customerly](https://www.capterra.com.sg/software/173977/customerly) — 4.5/5 (70 reviews) — Cloud-based customer service platform combining AI chat, email marketing, surveys, help center, and CRM in one per-seat subscription.
8. [MyOperator](https://www.capterra.com.sg/software/159433/myoperator) — 4.2/5 (69 reviews) — Cloud-based communication platform unifying calls, WhatsApp, and AI chat and voice bots with IVR, campaign automation, and analytics.
9. [yellow.ai](https://www.capterra.com.sg/software/194013/yellow-messenger) — 4.5/5 (37 reviews) — Yellow.ai empowers enterprises with generative AI customer service automation, serving 1100+ clients in 85+ countries.
10. [Botpress](https://www.capterra.com.sg/software/199292/botpress) — 4.5/5 (37 reviews) — Cloud-based AI agent platform for customer support with a visual agent builder, helpdesk ticketing, 190+ integrations, and automated.
11. [Sendbird](https://www.capterra.com.sg/software/150851/sendbird) — 4.2/5 (31 reviews) — Sendbird is the AI customer experience company.
12. [eBanqo](https://www.capterra.com.sg/software/1015991/ebanqo) — 4.2/5 (22 reviews) — A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels.
13. [REVE Chat](https://www.capterra.com.sg/software/152292/reve-chat) — 4.2/5 (16 reviews) — REVE Chat helps businesses automate support and sales with AI Agents, live chat, and omnichannel messaging.
14. [CoSupport AI](https://www.capterra.com.sg/software/1061059/cosupport-ai) — 5.0/5 (10 reviews) — Cloud-based customer service platform that automates support requests, assists human agents with response drafts, and converts company.
15. [Moveo.AI](https://www.capterra.com.sg/software/1035057/mveoai) — 5.0/5 (9 reviews) — Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes.
16. [Quidget](https://www.capterra.com.sg/software/1067160/Quidget) — 4.8/5 (4 reviews) — Quidget is a no-code AI agent, easily set up to provide 24/7 human-like responses to up to 80% of customer queries.
17. [aidevelopia](https://www.capterra.com.sg/software/1113085/aidevelopia) — 4.8/5 (4 reviews) — AIDevelopia is AI software that converts company knowledge into smart agents for websites, Discord, Telegram, and Wordpress etc.
18. [Chatdrill](https://www.capterra.com.sg/software/1221948/Chatdrill) — 5.0/5 (4 reviews) — Chatdrill is live chat and AI chatbot software that helps teams respond instantly to visitors and automate repetitive support tasks.
19. [Pluno](https://www.capterra.com.sg/software/1084862/Pluno) — 5.0/5 (3 reviews) — AI support agent that resolves tickets in Zendesk, Intercom, and Salesforce using past tickets plus Jira/Slack context.
20. [SAAS First](https://www.capterra.com.sg/software/1049064/saas-first) — 5.0/5 (2 reviews) — Milly by SAAS First is an AI chatbot for SaaS SMEs, enhancing support with real-time, accurate responses \& 24/7 availability.
21. [AskYura](https://www.capterra.com.sg/software/1081181/Yura) — 5.0/5 (2 reviews) — AskYura is an AI platform that automates complex support tasks and executes actions using natural language instructions, rather than fl
22. [BoldDesk](https://www.capterra.com.sg/software/1032611/bolddesk) — 5.0/5 (1 reviews) — BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.
23. [Dust](https://www.capterra.com.sg/software/1064764/dust) — 5.0/5 (1 reviews) — Dust is an AI assistant with top language models, updated knowledge, collaboration tools, and an extensible platform.
24. [byVoice](https://www.capterra.com.sg/software/1073377/Conversational-AI-Platform) — 5.0/5 (1 reviews) — byVoice is a Conversational AI Platform that combines voicebots, chatbots, and automation to revolutionize customer interaction
25. [Agentforce](https://www.capterra.com.sg/software/1075551/Agentforce) — 5.0/5 (1 reviews) — Agentforce is a cloud-based virtual assistant tool that helps businesses build virtual agents for customer service \& employee support.

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## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [AI Agent Builder](https://www.capterra.com.sg/directory/34630/ai-agent-builder/software)
- [Virtual Assistant Software](https://www.capterra.com.sg/directory/33535/virtual-assistant/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)
- [All Categories](https://www.capterra.com.sg/directory)

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It combines autonomous ticket handling, live agent assistance, and analytics tools in one system.\n\nCoSupport AI is used by support teams to handle incoming requests, surface relevant answers for agents during live interactions, and generate insights from customer conversation data. Teams can monitor performance and identify recurring issues across support channels.\n\nCore features include automated ticket resolution with escalation to human agents, a real-time assistant that suggests responses during customer chats, and a business intelligence tool that answers internal questions using company data.\n\nCoSupport AI is best suited for small to midsize businesses in e-commerce, SaaS, and retail that manage high volumes of customer inquiries and want to improve consistency across their support operations.","image":"https://images.g2crowd.com/uploads/product/image/761a5d2a0c89fe08c1b3dd1a915cff12/cosupport-ai-2025-07-17.png","url":"https://www.capterra.com.sg/software/1061059/cosupport-ai","@type":"ListItem"},{"name":"Moveo.AI","position":15,"description":"Moveo.AI is a Conversational AI platform that empowers enterprises to handle the toughest conversations with goal-oriented AI agents, enhancing efficiency, customer experience, and financial performance.\n\nTrusted by global brands across banking, financial services, insurance, debt collection, healthcare, and education, Moveo.AI operates internationally with teams in New York, Athens, and São Paulo. Whether it’s streamlining debt and billing collections, supporting and scaling customer service teams, or increasing product adoption at scale, Moveo.AI powers the toughest conversations driven by financial outcomes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/319d504f-91f4-415f-911a-1352c87df64e.jpeg","url":"https://www.capterra.com.sg/software/1035057/mveoai","@type":"ListItem"},{"name":"Quidget","position":16,"description":"Quidget is a powerful AI assistant builder that automates 80% of Tier-1 support tasks while freeing up time for teams to handle complex queries. \n\nWith multi-language support, Quidget makes global communication seamless by responding to customers in their preferred language. \n\nIntegrated with Zendesk and Euphoric.ai, it ensures smooth handovers to human agents when needed.\n\nNow featuring Calendly integration, Quidget’s AI Sales Agent can generate leads and automatically schedule meetings, enhancing sales efficiency and customer engagement. \n\nQuidget can be trained in minutes by simply uploading your url or knowledge base document, allowing it to deliver relevant, instant answers 24/7. \n\nCustomization options make it easy to match the chatbot’s personality with your brand’s voice, and setup takes just a few steps with no coding required.\n\nIn just a few clicks, Quidget's AI can work 24/7 to improve support quality, simplify tasks, and save resources—all while keeping customers happy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e671d6e-798c-42de-be2b-7c47ffc003ca.png","url":"https://www.capterra.com.sg/software/1067160/Quidget","@type":"ListItem"},{"name":"aidevelopia","position":17,"description":"Aidevelopia turns your company's documentation into a grounded AI agent that answers members and customers from your own knowledge base  with cited sources across your website, Discord, Telegram, and email. Upload your documents, policies, and FAQs, and Aidevelopia builds a searchable, retrieval-augmented knowledge base so answers stay accurate to your content. One knowledge base powers every channel, in a consistent brand voice you control. It supports multiple languages, flags unanswered questions so you can grow the knowledge base with approved entries, and escalates to a human when needed. Setup takes minutes  an official WordPress plugin installs in about a minute, and a single embed snippet works on Shopify, Wix, or any site. Security: AES-256 at rest, TLS 1.3 in transit, and tenant-isolated architecture so each customer's data stays separate. Flat pricing — no per-seat or per-resolution fees — with a free plan to start.","image":"https://images.g2crowd.com/uploads/product/image/cbda6c4de7931c50dc75b04526f42c28/aidevelopia.png","url":"https://www.capterra.com.sg/software/1113085/aidevelopia","@type":"ListItem"},{"name":"Chatdrill","position":18,"description":"Chatdrill is live chat and AI chatbot software that helps teams engage website visitors in real time and automate responses to FAQs. It combines live chat, an AI agent trained on custom content, a shared team inbox, automation workflows, and visitor tracking in one platform. Live chat supports instant messaging, typing previews, file sharing, and templates, while proactive triggers activate based on visitor behavior like page views and time on site. The customizable chat widget matches brand specifications. The AI agent provides accurate, multilingual responses and hands off complex queries to human agents. The Team Inbox centralizes conversations across channels, ensuring consistent customer records. Automation workflows manage tasks like proactive messaging and routing. Visitor tracking reveals browsing behavior, traffic sources, and lead scores. Analytics offer insights into conversation volume, response times, resolution times, and customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3a2ca5f-77ac-4a1c-8f39-c7345ed0066d.jpg","url":"https://www.capterra.com.sg/software/1221948/Chatdrill","@type":"ListItem"},{"name":"Pluno","position":19,"description":"Pluno is an AI customer support agent that works inside Zendesk, Intercom, Salesforce, and more. Unlike platform-specific assistants, Pluno is platform-agnostic and built specifically for support teams.\n\nPluno learns from past tickets and resolutions plus connected tools like Jira (engineering escalations) and Slack (internal discussions), not just static help center docs. This lets it resolve more tickets autonomously with up-to-date tribal knowledge.\n\nWhen a human is needed, Pluno hands off smoothly with a clear summary and full context, then acts as a copilot to help agents escalate to engineering with auto-generated Jira issues or reply faster with suggested messages, reasoning, and references.\n\nThink of Pluno as adding a high-performing support agent with uncapped capacity at a lower cost than a full-time hire.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/38a97c73-a27e-463b-8467-7c395917a29a.png","url":"https://www.capterra.com.sg/software/1084862/Pluno","@type":"ListItem"},{"name":"SAAS First","position":20,"description":"The AI-driven chatbot by SAAS First, is designed specifically for small to medium-sized SaaS companies. Milly streamlines customer support, learns from your content, and provides accurate, real-time responses. When activated, she manages all incoming chats and transfers unresolved queries to your team. By integrating Milly into your support strategy, you can enhance customer experience, reduce support team workload, provide 24/7 support, and improve response times.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/56a27e2e-f1c7-4c52-9c9f-bfc0e23c6815.jpeg","url":"https://www.capterra.com.sg/software/1049064/saas-first","@type":"ListItem"},{"name":"AskYura","position":21,"description":"AskYura is a comprehensive AI platform for high-volume customer engagement and operational efficiency. Unlike traditional chatbots built on rigid flowcharts, AskYura uses a unique AI that is configured with plain-English instructions, a connected knowledge base, and a no-code workflow builder, making powerful automation accessible to non-technical business managers. This approach allows for rapid deployment and adaptation of complex workflows, ensuring a quicker return on investment (ROI) by resolving issues end-to-end.\nAskYura supports a hybrid chat system, allowing for seamless and intelligent hand-off to human agents with full conversation context, improving both Customer Satisfaction (CSAT) and agent productivity. The platform’s focus is on task execution via integrated tools (API calls, including integrations with tools like n8n), not just providing information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de168f07-dac2-49d0-9217-e727248474a6.png","url":"https://www.capterra.com.sg/software/1081181/Yura","@type":"ListItem"},{"name":"BoldDesk","position":22,"description":"BoldDesk is a powerful autonomous AI customer support platform that combines AI Agents, AI Copilot, and omnichannel customer service in one solution. AI Agents can resolve customer requests end-to-end, automate workflows, take actions across connected systems, and support customers across chat, email, tickets, WhatsApp, social media, and more.","image":"https://images.g2crowd.com/uploads/product/image/6c62a016a10cc82383d9ce82e04e42fa/bolddesk.png","url":"https://www.capterra.com.sg/software/1032611/bolddesk","@type":"ListItem"},{"name":"Dust","position":23,"description":"Dust is AI software offering customizable virtual assistants using advanced language models like GPT-3 and GPT-4. It integrates company data for personalized, context-aware support. Users create unlimited assistants, integrate platforms like Slack and GitHub, and set data access policies. \n\nDust ensures customer data privacy without retraining models on it. Dust aims to boost team efficiency by enabling AI tools to streamline workflows, with collaboration features like shared conversations and Slackbot integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b4fcb3d-ebf4-4a05-810d-f37ef466699a.jpeg","url":"https://www.capterra.com.sg/software/1064764/dust","@type":"ListItem"},{"name":"byVoice","position":24,"description":"Elevate your services and transform customer experience with our no-code voicebot and chatbot builder, powered by a robust conversational AI platform.\nEmpower your business with the byVoice Conversational AI Platform, a comprehensive solution designed to enhance customer interactions and streamline operations. Our platform offers advanced AI-driven tools for voice and chat automation, including virtual agents, IVR systems, and intelligent routing. Whether you’re managing customer support, sales, or marketing, byVoice delivers seamless, human-like conversations that elevate customer satisfaction and improve efficiency.\n\nWith quick integration, flexible customization, and scalable solutions, byVoice adapts to businesses of all sizes. Features like predictive dialers, real-time analytics, and multilingual support enable companies to optimize call handling and make data-driven decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aa109233-3a02-4c65-b545-9922625cce86.png","url":"https://www.capterra.com.sg/software/1073377/Conversational-AI-Platform","@type":"ListItem"},{"name":"Agentforce","position":25,"description":"Agentforce is a cloud-based virtual assistant platform that helps businesses build virtual agents for customer service and employee support. It leverages Einstein AI and the Salesforce Platform to equip agents with business knowledge so they can execute specialized tasks, take actions, and improve productivity. Agentforce allows businesses to build AI agents using Agent Builder's low-code tools like Flows, Prompts, Apex, and MuleSoft APIs to handle use cases across service, sales, marketing, commerce, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c633e30d-feb4-44c0-ae31-3c82a524c1a6.png","url":"https://www.capterra.com.sg/software/1075551/Agentforce","@type":"ListItem"}],"numberOfItems":25}
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