---
description: Discover and compare Free AI Agents for Customer Support Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free AI Agents for Customer Support - Capterra Singapore 2026
---

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# AI Agents for Customer Support

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> AI customer support agents are autonomous systems utilizing NLP and machine learning to streamline and enhance customer service interactions across various channels such as chat, email, and voice. Seamlessly connected with CRM, help desk, and knowledge base tools, these agents independently handle tickets, answer queries, and escalate complex cases to humans.

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## Products

1. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3470 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
2. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2214 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
3. [HubSpot Service Hub](https://www.capterra.com.sg/software/182476/hubspot-service-hub) — 4.4/5 (191 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
4. [REVE Chat](https://www.capterra.com.sg/software/152292/reve-chat) — 4.2/5 (16 reviews) — REVE Chat helps businesses automate support and sales with AI Agents, live chat, and omnichannel messaging.
5. [AskYura](https://www.capterra.com.sg/software/1081181/Yura) — 5.0/5 (2 reviews) — AskYura is an AI platform that automates complex support tasks and executes actions using natural language instructions, rather than fl
6. [Nutaan](https://www.capterra.com.sg/software/1106330/Nutaan) — 5.0/5 (1 reviews) — AI-powered voice calling assistant and live chat widget
7. [Retell AI](https://www.capterra.com.sg/software/1073310/Retell-AI) (0 reviews) — Retell AI is an artificial intelligence platform for building and deploying voice agents.
8. [Ayudo](https://www.capterra.com.sg/software/1078857/Ayudo) (0 reviews) — Ayudo is customer support software helping businesses scale service across chat, email, voice, and messaging channels via workflows.
9. [AskBigBot](https://www.capterra.com.sg/software/1085161/AskBigBot) (0 reviews) — AskBigBot is a secure, multi-tenant AI assistant that answers questions from your company’s documents, systems, and apps—helping teams
10. [AgenticRelay](https://www.capterra.com.sg/software/1089649/AgenticRelay) (0 reviews) — AgenticRelay is a no-code AI platform that builds, trains, and deploys chatbots for automating support, operations, and website chat.
11. [Botric](https://www.capterra.com.sg/software/1095774/Botric) (0 reviews) — Cloud-based AI search optimization platform helping businesses get discovered in AI search engines and turn visitors into leads.
12. [Acclaim](https://www.capterra.com.sg/software/1096033/Acclaim) (0 reviews) — Acclaim is a voice-first AI CX platform that enables multi-channel conversations for regulated industries while ensuring compliance.
13. [Egentify](https://www.capterra.com.sg/software/1099512/Egentify) (0 reviews) — Egentify is AI-powered software for order lookups, refunds, and policy questions via chat, voice, and email for Shopify stores.
14. [SiteSpeakAI](https://www.capterra.com.sg/software/1099724/SiteSpeakAI) (0 reviews) — SiteSpeakAI is an AI chatbot platform that trains agents on website content to answer questions, capture leads, and schedule meetings.
15. [SimplyBoost](https://www.capterra.com.sg/software/1099774/SimplyBoost) (0 reviews) — SimplyBoost is AI chatbot software that captures leads, resolves queries, and books meetings on websites, WhatsApp, and Instagram.
16. [Aivastark - Ai Support Agent](https://www.capterra.com.sg/software/1100746/Aivastark-Ai-Support-Agent) (0 reviews) — Aivastark - Ai Support Agent is AI support software that answers customer questions across websites, apps, and social channels.
17. [Vertivox AI](https://www.capterra.com.sg/software/1101867/Vertivox-AI) (0 reviews) — Vertivox AI is voice agent software that automates customer support calls in over 20 languages with enterprise-grade reliability.
18. [KelBrix](https://www.capterra.com.sg/software/1102875/OmniFlow) (0 reviews) — KelBrix is a growth platform that combines digital business cards, CRM, WhatsApp marketing, and AI calling for service teams.
19. [HighEngage](https://www.capterra.com.sg/software/1103154/HighEngage) (0 reviews) — HighEngage is an AI platform that helps businesses engage visitors, automate support, capture leads, and drive growth with AI agents.
20. [Sentrup](https://www.capterra.com.sg/software/1103307/Sentrup) (0 reviews) — Sentrup is AI-driven support software that automates chat, knowledge retrieval, and scheduling with smooth human handoff.
21. [ResolveKit](https://www.capterra.com.sg/software/1103448/ResolveKit) (0 reviews) — ResolveKit is an open-source AI support SDK that resolves product issues directly within mobile apps.
22. [VOICERAcx.ai](https://www.capterra.com.sg/software/1103601/VOICERAcx-ai) (0 reviews) — AI platform that automates customer \& employee experience and workflows across voice, chat, and digital channels.
23. [MonArtisan](https://www.capterra.com.sg/software/1103691/MonArtisan) (0 reviews) — MonArtisan transforme les appels entrants des artisans en chantiers signés : réceptionniste IA, devis automatique et acompte encaissé
24. [Sicada.AI](https://www.capterra.com.sg/software/1104182/Sicada-AI) (0 reviews) — Your leads go cold in minutes. Sicada AI builds voice agents that call, qualify, and convert them in seconds.
25. [CAAC Go](https://www.capterra.com.sg/software/1104358/CAAC-Go) (0 reviews) — No-code AI website agent that answers visitors 24/7, captures leads and booking requests, and launches in minutes.

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## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)
- [All Categories](https://www.capterra.com.sg/directory)

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Complex issues are escalated to human agents with full context and suggested resolutions. The platform ensures consistent responses across channels, recognizes returning customers and VIPs, and uses cryptographic identity verification for logged-in users. Setup takes about five minutes via one-click installation or plugin upload. Egentify employs AES-256 encryption, tenant isolation, and GDPR compliance for data security, ensuring customer conversations and store data are not used to train AI models. A supervisor dashboard allows teams to monitor AI interactions and intervene when needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e015b9d-4a78-43eb-99a4-8143c68976d8.png","url":"https://www.capterra.com.sg/software/1099512/Egentify","@type":"ListItem"},{"name":"SiteSpeakAI","position":14,"description":"SiteSpeakAI is a no-code AI chatbot and customer support agent for your website. 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SiteSpeakAI connects to HubSpot, Shopify, WhatsApp, Calendly, Slack, SharePoint, Confluence, Google Drive, and Zapier, and supports leading AI models from OpenAI, Anthropic, and Google, plus API and MCP access for custom actions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/157420c3-a5b3-4c99-9599-32385570ebc4.jpg","url":"https://www.capterra.com.sg/software/1099724/SiteSpeakAI","@type":"ListItem"},{"name":"SimplyBoost","position":15,"description":"SimplyBoost is an AI-powered customer engagement platform that helps businesses automate conversations across their website, WhatsApp, Instagram, and Facebook. Through a unified inbox and intelligent AI agents, businesses can manage customer interactions, capture leads, answer frequently asked questions, and provide instant support from a single platform.\nKey features include website chat automation, WhatsApp automation, Instagram DM automation, Instagram comment automation, lead capture, appointment booking, and knowledge base integration. AI agents are trained on business-specific information, enabling them to provide accurate and relevant responses 24/7.\nSimplyBoost helps businesses reduce manual workload, improve response times, increase customer engagement, and ensure no lead or inquiry is missed. Designed for businesses of all sizes, it offers an easy-to-deploy solution for customer support, lead generation, and communication automation without requiring extensive experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a01ad5b-c68c-40b5-8cdd-7661c30aa90d.jpg","url":"https://www.capterra.com.sg/software/1099774/SimplyBoost","@type":"ListItem"},{"name":"Aivastark - Ai Support Agent","position":16,"description":"Aivastark - Ai Support Agent is AI customer support software that handles inquiries across various channels. Acting as an autonomous agent trained on a business's knowledge base, it answers questions, qualifies leads, and escalates complex issues to human staff when needed. Deployment requires just one line of code, with no technical expertise. The software integrates data from website URLs, documents, and FAQs, with scheduled re-crawling to ensure accuracy. Responses include source citations to prevent misinformation. It operates via website widgets and platforms like Facebook Messenger, Instagram, and WhatsApp. Supporting multiple languages with sub-two-second response times, it captures leads by detecting buying intent and posts data to webhooks. Low-confidence cases escalate to humans with full conversation history. Dashboards track performance and analytics without cookies, while customization options and white-label functionality ensure brand consistency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/151d7b53-df35-44b3-9569-372f6d123554.jpeg","url":"https://www.capterra.com.sg/software/1100746/Aivastark-Ai-Support-Agent","@type":"ListItem"},{"name":"Vertivox AI","position":17,"description":"Vertivox AI automates customer support by managing inbound and outbound phone conversations using artificial intelligence. Supporting over twenty languages, its dual-engine architecture enables real-time speech-to-speech processing for natural interactions or a cascading pipeline for enhanced accuracy. Premium voice options ensure lifelike exchanges during calls. The platform integrates knowledge bases for resource referencing, records and analyzes conversations with sentiment tagging, and routes calls based on context, language, and urgency. A data extraction engine captures structured information, while batch calling supports personalized outreach campaigns. Vertivox AI connects with CRM systems, communication tools, and custom applications via APIs. It offers no-code automation and custom integration options, triggering actions like CRM updates, payment processing, and follow-up tasks based on call outcomes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d11500d4-f456-4442-b13e-a10022d5959b.jpg","url":"https://www.capterra.com.sg/software/1101867/Vertivox-AI","@type":"ListItem"},{"name":"KelBrix","position":18,"description":"KelBrix is a unified platform for sales, marketing, automations, and support that combines digital card creation, CRM, WhatsApp workflows, and AI-powered calling into one system. Teams can launch multilingual digital business cards with QR codes, Apple and Google Wallet integration, and UPI-ready payments. The CRM captures lead context from cards, forms, and website interactions, enabling pipeline tracking and customer record management. KelBrix integrates WhatsApp Business API, email, SMS, and AI calling for automated follow-ups and multi-channel outreach. The AI Studio supports content planning, campaign drafting, and landing page creation. Workflow automation handles reminders, drips, and follow-ups. Supporting more than two dozen languages, KelBrix offers agency management, white-label options, and provider billing for scalable delivery.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26cee1a4-20c4-4f4d-924e-50d2d021d692.png","url":"https://www.capterra.com.sg/software/1102875/OmniFlow","@type":"ListItem"},{"name":"HighEngage","position":19,"description":"HighEngage is an AI customer service platform that helps businesses deliver instant support, answer customer questions 24/7, and reduce support workload. Instead of making customers wait for a response, HighEngage helps teams provide fast, accurate answers using AI trained on their website, documents, FAQs, and business knowledge.\n\nSetup takes just minutes, requires no coding, and can be embedded on any website or web application. When AI can't resolve an issue, conversations can be handed over to a human agent, converted into support tickets, or used to capture leads for follow-up.\n\nDesigned for growing businesses and support teams, HighEngage helps improve response times, increase customer satisfaction, reduce repetitive inquiries, and turn more website visitors into customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b72a86e-b72e-4e68-b97f-9f8c853615e3.png","url":"https://www.capterra.com.sg/software/1103154/HighEngage","@type":"ListItem"},{"name":"Sentrup","position":20,"description":"Sentrup is an AI-driven customer support platform that automates chat interactions, knowledge retrieval, and appointment scheduling. The platform uses vector search to index business documents as numerical embeddings, enabling accurate retrieval of information from FAQs, policies, and other materials. The AI generates responses based solely on these documents, ensuring factual accuracy. A customizable JavaScript widget integrates into websites, while appointment scheduling automates booking, syncs calendars, and sends confirmations. Queries beyond AI confidence thresholds are routed to agents with full transcript preservation, maintaining context. The dashboard tracks resolution metrics, trends, and usage. Its multi-tenant architecture supports separate configurations for multiple businesses with isolated data and branding. Sentrup delivers first responses in under two seconds.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a1d2591a-f625-443c-866f-2f5b407ff1c9.png","url":"https://www.capterra.com.sg/software/1103307/Sentrup","@type":"ListItem"},{"name":"ResolveKit","position":21,"description":"ResolveKit is an open-source SDK that embeds a product-aware AI support agent natively inside iOS and Android apps - so users can resolve issues where they get stuck, without leaving the product.\n  \n  Most mobile support still works the same way: user hits a problem, taps \"Help,\" gets redirected to a web widget or help center, loses context, waits. The issue becomes a ticket. The ticket joins a queue.\n\n  ResolveKit is built on a different premise: the best support happens inside the product, at the exact moment of confusion. The SDK gives your app a native AI agent that understands the user's current screen, app\n  state, and workflows - not just what they typed into a chat box.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87397242-f026-409f-ac0f-5ca4153c986d.jpeg","url":"https://www.capterra.com.sg/software/1103448/ResolveKit","@type":"ListItem"},{"name":"VOICERAcx.ai","position":22,"description":"VLM is an AI platform automating customer conversations and workflows across voice, chat, and digital channels. It offers two deployment options: VLM Lite for self-service setup in 15 minutes and VLM Enterprise for on-premise or private cloud deployment in regulated industries. Its no-code architecture enables launching AI agents and workflows within days by uploading FAQs, SOPs, and brand guidelines to create custom AI personas.\n\nThe platform supports voice, WhatsApp, SMS, email, and web channels, managing inbound and outbound workflows with intelligent routing, transcription, and AI analytics. It integrates with CRM systems like Salesforce, ServiceNow, and Zendesk etc. Security features include audit trails, role-based access, and data sovereignty for compliance. VLM handles millions of interactions monthly with high system availability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/79f370c7-479e-42b3-be4d-ea2ba577972c.png","url":"https://www.capterra.com.sg/software/1103601/VOICERAcx-ai","@type":"ListItem"},{"name":"MonArtisan","position":23,"description":"MonArtisan est un logiciel français conçu pour les artisans du bâtiment (plombiers, électriciens, chauffagistes) qui perdent des chantiers faute de pouvoir répondre au téléphone. La plupart des appels manqués ne laissent pas de message et le client appelle le concurrent suivant : MonArtisan répond à votre place.\nLà où les autres outils s'arrêtent au logiciel de devis ou à la prise de message, MonArtisan couvre toute la chaîne commerciale, de l'appel entrant jusqu'à l'acompte encaissé :\n• Réceptionniste IA vocale qui décroche 24h/24, comprend la demande du client, la qualifie (type d'intervention, urgence, adresse) et enregistre le rendez-vous.\n• Génération de devis assistée par IA à partir de votre catalogue de prestations et de vos prix : décrivez l'intervention en langage naturel, le devis conforme se construit automatiquement.\n• Signature en ligne du devis par le client et encaissement de l'acompte directement, sans relance manuelle.\n• Tableau de bord centralisant interventions, dev","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d3bbef3-05f0-466b-916e-d9fa1b7a1045.jpg","url":"https://www.capterra.com.sg/software/1103691/MonArtisan","@type":"ListItem"},{"name":"Sicada.AI","position":24,"description":"Sicada AI is a voice agent platform that makes and takes real phone calls qualifying inbound leads, reviving cold pipeline, screening candidates, and running outbound outreach at scale. The agents speak naturally, switch languages mid-call, ask your qualifying questions, and book the meeting or hand off a hot lead, all without a human on the line.\nSicada calls every lead in seconds, not hours so prospects get a real conversation while they're still warm, not after they've gone cold. The agents hold genuine back-and-forth conversations, stay on-script within your guardrails, and work every lead consistently, at any hour.\nTeams use Sicada to call leads the instant they come in, re-engage dormant lists, screen candidates, automate reminders and follow-ups, and run structured compliance calls all without adding headcount.\nBuilt for sales, marketing, recruitment, and ops teams that live or die by speed-to-lead. Every lead worked. Nothing missed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1f0d7bf6-96d8-4f5b-886d-2d6fb4d8fe1d.jpeg","url":"https://www.capterra.com.sg/software/1104182/Sicada-AI","@type":"ListItem"},{"name":"CAAC Go","position":25,"description":"CAAC Go is a no-code AI website agent for small and local businesses. It learns from website pages, uploaded files, text, and Q&As to answer visitor questions about services, pricing, hours, policies, and FAQs. Teams can launch a chat widget with one lightweight script on Shopify, Wix, WordPress, Squarespace, or a custom website.\n\nThe agent answers common questions 24/7, captures leads and booking requests, and hands off to a human when needed. Conversations land in one shared inbox with full history, contact details, and analytics on AI resolution, leads captured, booking requests, and knowledge gaps. CAAC Go is designed for non-technical teams that want website chat support without building bot flows, hiring developers, or running a long setup project.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3c35517-a349-49d8-8e7e-b6a1dfb40a83.jpg","url":"https://www.capterra.com.sg/software/1104358/CAAC-Go","@type":"ListItem"}],"numberOfItems":25}
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