---
description: See the list of the best Conversation Intelligence for businesses in Singapore. Use our filters to find the best rated software for your business needs. Capterra makes the software selection fast and easy.
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title: Conversation Intelligence - Prices & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](https://www.capterra.com.sg/directory/34395/conversation-intelligence/software)

# Conversation Intelligence

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> Conversation Intelligence software helps sales teams and call centers transcribe calls to text, identify key moments, and generate actionable insights for further analysis. This type of software can also be used to coach new hires and determine the team's performance in managing customer queries.

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## Products

1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
2. [Fireflies](https://www.capterra.com.sg/software/197037/fireflies) — 4.9/5 (564 reviews) — Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights.
3. [Dialpad](https://www.capterra.com.sg/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device.
4. [Gong.io](https://www.capterra.com.sg/software/157969/gong-io) — 4.8/5 (560 reviews) — Gong helps revenue teams with deal execution, strategic initiatives, conversation intelligence, forecasting, and customer engagement.
5. [HubSpot Sales Hub](https://www.capterra.com.sg/software/140219/hubspot-saleshub) — 4.5/5 (497 reviews) — HubSpot Sales Hub is AI-powered software that helps businesses manage leads, automate sales, and analyze data to boost revenue.
6. [Apollo.io](https://www.capterra.com.sg/software/158696/apollo) — 4.5/5 (387 reviews) — Power your go-to-market with one platform. Fueled by the most accurate data on 210M contacts and 35M companies.
7. [Outreach](https://www.capterra.com.sg/software/159318/outreach) — 4.4/5 (308 reviews) — Run winning sales meetings with real-time, in-meeting enablement that decreases rep ramp time while surfacing trends and threats.
8. [Convin](https://www.capterra.com.sg/software/204868/convin) — 4.9/5 (232 reviews) — AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.
9. [CallRail](https://www.capterra.com.sg/software/141829/callrail) — 4.5/5 (173 reviews) — CallRail's Conversation Intelligence surfaces AI-generated call insights to reveal customer pain points, common questions, and leads.
10. [Ebsta](https://www.capterra.com.sg/software/159162/ebsta) — 4.8/5 (104 reviews) — Ebsta guides reps to more effective pipeline reviews, forecast calls, and sales processes.
11. [Convirza](https://www.capterra.com.sg/software/150822/convirza) — 4.4/5 (99 reviews) — Turn conversations into Customers. Create and Convert more leads with Conversation Analytics®, AI and Call Tracking.
12. [Aviso](https://www.capterra.com.sg/software/149471/aviso-insights) — 4.2/5 (30 reviews) — Sales teams leverage Aviso's AI-driven technology to close deals faster.
13. [InMoment](https://www.capterra.com.sg/software/160599/inmoment) — 4.4/5 (28 reviews) — Customer experience management tool that helps business personalisation through daily support and analysis.
14. [Salesken](https://www.capterra.com.sg/software/210355/salesken) — 4.7/5 (22 reviews) — Conversational intelligence platform that helps sales teams, improve performance, and reduce acquisition costs.
15. [Invoca](https://www.capterra.com.sg/software/142981/invoca) — 4.5/5 (20 reviews) — Trusted by the world’s top brands, Invoca conversation intelligence helps businesses unlock new data from calls so they can win more.
16. [QEval](https://www.capterra.com.sg/software/182454/qevalpro) — 4.0/5 (20 reviews) — Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center.
17. [Outdoo AI](https://www.capterra.com.sg/software/1014957/Outdoo) — 4.9/5 (16 reviews) — AI Roleplay and Coaching Platform for Customer-Facing Teams
18. [Eric.ai](https://www.capterra.com.sg/software/1072597/Eric-ai) — 4.9/5 (15 reviews) — Easy-to-use meeting note-taking tool that helps you create AI meeting notes through transcription, summaries, and action items.
19. [Jiminny](https://www.capterra.com.sg/software/180829/jiminny) — 4.2/5 (13 reviews) — Jiminny helps commercial teams maximize their revenue and build high-performing teams through AI-driven conversation intelligence.
20. [Allego](https://www.capterra.com.sg/software/167160/allego) — 4.7/5 (11 reviews) — Market-leading revenue enablement platform that embeds learning, content, coaching, digital selling, and secure AI in the flow of work.
21. [Outfindo](https://www.capterra.com.sg/software/1058719/outfindo) — 4.8/5 (11 reviews) — Conversation intelligence tool that enhances e-commerce sales by guiding customers to the right products through engaging conversations
22. [Gryphon ONE](https://www.capterra.com.sg/software/146599/sales-intelligence) — 4.7/5 (9 reviews) — Gryphon ONE helps marketing, customer service, \& sales grow revenue, improve CX, \& reduce risk by balancing compliance \& business goals
23. [Diabolocom](https://www.capterra.com.sg/software/181150/diabolocom) — 4.9/5 (9 reviews) — As a telecom operator and cloud software vendor, we empower Customer Service \& Sales teams to effectively handle all interactions.
24. [Sales Ask](https://www.capterra.com.sg/software/1068767/Sales-Ask) — 5.0/5 (7 reviews) — AI sales coaching for home services. Automate virtual ridealongs, score sales processes, and increase average ticket sizes in 21 days.
25. [CallMiner Eureka](https://www.capterra.com.sg/software/130323/eureka) — 4.6/5 (5 reviews) — CallMiner is the leader in conversation intelligence to improve CX, capturing, analyzing and uncovering insights on interactions.

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## Related Categories

- [Inside Sales Software](https://www.capterra.com.sg/directory/30680/inside-sales/software)
- [Call Tracking Software](https://www.capterra.com.sg/directory/30901/call-tracking/software)
- [Sales Enablement Software](https://www.capterra.com.sg/directory/30798/sales-enablement/software)
- [Sales Forecasting Software](https://www.capterra.com.sg/directory/30930/sales-forecasting/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/34395/conversation-intelligence/software)
- [All Categories](https://www.capterra.com.sg/directory)

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With Jiminny, you can record, transcribe and analyze conversations, giving you access to valuable customer insights and full visibility into performance. \n\nJiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high-performing revenue generating teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8597b29-05f2-4899-8a66-9958f39eac75.png","url":"https://www.capterra.com.sg/software/180829/jiminny","@type":"ListItem"},{"name":"Allego","position":20,"description":"Allego is the market-leading revenue enablement platform teams depend on, trust, and love. Across the customer lifecycle, Allego helps teams close deals, hit revenue goals, and stay aligned through change by making the next best action clear.\n\nLearning, content, coaching, and digital selling come together inside everyday workflows, giving teams the context to act decisively in complex selling environments. Secure, practical AI uses approved information and strict controls to accelerate decision-making, surface next best actions, and keep teams consistent at scale.\n\nAllego Learning embeds practice and coaching into real work so skills show up when they matter most. Allego Content activates centrally governed materials in the moment of need. Allego Digital Rooms streamline buyer engagement with secure, personalized spaces that bring together content, communication, and next steps.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/95410794-7e56-43ce-bb74-6e611501dcdd.png","url":"https://www.capterra.com.sg/software/167160/allego","@type":"ListItem"},{"name":"Outfindo","position":21,"description":"Outfindo utilizes cutting-edge Conversation Intelligence to enhance online shopping experiences. Through intelligent guided selling, our technology transforms customer interactions into engaging, conversational exchanges. This boosts customer engagement and significantly increases e-commerce sales by ensuring customers find exactly what they need. With seamless integration across various product segments, Outfindo is a versatile solution for e-commerce platforms aiming to leverage conversation intelligence to drive sales and improve customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/60c14241-1b0f-4f0b-83db-b76dc315f926.jpeg","url":"https://www.capterra.com.sg/software/1058719/outfindo","@type":"ListItem"},{"name":"Gryphon ONE","position":22,"description":"Gryphon ONE empowers organizations to grow revenue by preventing over-suppression of reachable contacts. With 25+ years of experience, Gryphon AI fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. \n\nGryphon ONE's proprietary AI delivers real-time intelligence to support business-specific objectives across every customer interaction. The platform’s actionable insights, real-time enablement, and valuable KPIs detailing the overall sentiment and success of every interaction enables a personalized experience, improved agent performance, and increased customer satisfaction. \n\nGryphon ONE mitigates risk by offering a trusted, automated, platform-based approach to contact compliance.  The real-time platform protects against TCPA and other Do Not Contact violations with automated screening and blocking, regulatory updates, opt-outs, and comprehensive audit trails.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/caba4e72-a817-4dbb-92ff-11c507da0268.png","url":"https://www.capterra.com.sg/software/146599/sales-intelligence","@type":"ListItem"},{"name":"Diabolocom","position":23,"description":"Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth.\n\nOur innovative cloud-based solution leverages its proprietary AI technologies to enable efficient management of customer interactions across all channels. Our AI services are also accessible through APIs. \n\nAs a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers. Our solution seamlessly integrates with CRMs and offers real-time monitoring.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1837e969-0a66-42d4-bc83-efa051684351.png","url":"https://www.capterra.com.sg/software/181150/diabolocom","@type":"ListItem"},{"name":"Sales Ask","position":24,"description":"SalesAsk is an AI-powered sales coaching platform purpose-built for the home services and remodeling industries (HVAC, Roofing, Plumbing, Builders). Unlike generic recording tools, SalesAsk uses \"Coach Dean,\" a specialized AI that scores 100% of your team’s in-home sales conversations against your specific sales process.\n\nWhy Home Service Pros Choose SalesAsk:\n\nVirtual Ridealongs: Eliminate 10x the travel time by reviewing \"game film\" from any kitchen table remotely.\n\nProcess Scoring: Automatically track if reps are anchoring price, offering financing, or asking for the close.\n\nIncreased Ticket Size: Users see an average 15-25% increase in contract value by catching missed upsell opportunities in real-time.\n\nNative Trade Integrations: Deeply integrated with ServiceTitan, Jobber, and Housecall Pro to link coaching directly to revenue.\n\nStop guessing why deals are lost. SalesAsk turns every sales rep into a top performer by providing daily, automated coaching that drives sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba77878-2064-4656-998b-b80140689efc.png","url":"https://www.capterra.com.sg/software/1068767/Sales-Ask","@type":"ListItem"},{"name":"CallMiner Eureka","position":25,"description":"CallMiner is the global leader in AI-powered conversation intelligence to improve customer experience (CX). CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI technology and machine learning. By elevating insights from the contact center to the boardroom, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. These improvements can be centered around everything from operational efficiency and agent performance to marketing effectiveness and customer satisfaction. \n\nCallMiner is trusted by the world’s leading organizations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f05cedd9-b417-4219-b223-afb9afa05b4e.png","url":"https://www.capterra.com.sg/software/130323/eureka","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/directory/34395/conversation-intelligence/software#itemlist","numberOfItems":25}
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