15 years helping Singaporean businesses
choose better software
Customer Retention
Customer Retention Software helps companies analyze customer journeys, track engagement metrics and satisfaction to improve their customer retention.
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Countries where the product is available. Note: Customer support may not be accessible in that country.
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21 results
Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value.
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Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Hotjar provides digital experience insights. Understand how users behave on your site, what they need, and how they feel, fast.
The slow, manual days of collating data and feedback are over. Hotjar is an intuitive, visual way to discover, consolidate, and communicate user needs. It provides digital experience insights that show how users behave and what they feel strongly about, so you can confidently build online experiences that drive results.
Trusted by more than one million websites in 180+ countries.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Braze (formerly Appboy) is a lifecycle engagement platform that forms strong bonds between people and the brands they love.
Braze (formerly Appboy) is a lifecycle engagement platform that forms strong bonds between people and the brands they love. We empower brands to humanize their connections with customers through technology, resulting in better experiences and increased retention, lifetime value, and ROI. Teams use Braze to deliver highly personalized messaging experiences that span across channels, platforms, and devices.
Braze offers companies in various industries a platform, which enables them to maintain and optimize their customer relationships. To do this, Braze uses campaigns spanning numerous channels and offers custom experiences for potential and existing customers. Thus, by presenting statistical analyses of performance, Braze aims to increase transactions as well as customer loyalty, and thus, enable companies to continuously optimize their customer relationships.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.
ChurnZero is your platform and partner for Customer Success. We help your subscription business improve efficiency, increase revenue, and deliver better customer experiences to succeed at scale. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers, Customer Success AI™ and more. We’re also your team’s trusted partner, consultant, and coach, dedicated to helping you focus on the work that matters most.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Whatfix is a digital adoption platform that provides organizations with a no-code editor to create in-app guidance on any application.
Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
GUIDEcx is a customer onboarding platform for internal and external teams designed to shorten time to value and decrease churn.
GUIDEcx is a customer onboarding platform designed to shorten time to initial value, reduce customer churn, and increase team capacity by automating engagement with internal and external teams during implementation projects.
Persona-based project views, intelligently forecasted end dates, robust integrations, task automation, and engagement through the portal, email, or mobile app keep your customers at the center of every project.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
MoEngage is an insights-led customer engagement platform that empowers marketers and product owners with AI-driven insights.
MoEngage is an insights-led customer engagement platform, that empowers marketers and product owners with AI-driven insights and the ability to instantly turn those insights into cross-channel experiences that customers love.
Unlike campaign automation and analytics tools, which force marketers to be more campaign centric - MoEngage empowers marketers to be customer-centric, through intelligent insights about customers’ journeys, preferences, lifestyle affinities, and more. With MoEngage, mark
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
We help companies to (re)connect with their customers
to enhance digital experience.
Screeb redefines the way businesses collect and manage feedback to better understand their customer's needs:
- See how people are using your app
- Ask questions to better understand their behaviour
- Get qualitative insights to improve your product
Screeb helps you to know who is using your app and to spot improvement areas for your product. Get a clear understanding of why your users act like this, what they want and what you should do next.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Lebesgue: Marketing and LTV is your AI CMO, providing custom solutions for eCommerce success.
Boost your profit and marketing ROI with Lebesgue, the AI-powered marketing companion for eCommerce stores. Say goodbye to marketing mistakes and hello to data-driven growth. Lebesgue scans your store analytics, Facebook ads, TikTok ads, and Google ads performance to identify opportunities for improvement and growth. Our AI-driven insights help you fix mistakes on Google, TikTok, and Facebook Ads that may be hurting your marketing profit.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Raven360 creates product experts and stops churn with our learning delivery platform built for onboarding B2B SaaS customers.
At Raven360, we know that you want to train customers so you can scale your business. We believe a lack of product competency should never be why a customer churns. Stop wasting time and damaging your brand reputation. Instead, feel confident and in control while creating product experts at scale with our learning delivery platform built for onboarding and training B2B SaaS customers.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Customer Success Management platform for B2B subscription services.
Intelligent Customer Success software that helps businesses prevent churn, increase account expansion, and strengthen customer relationships.
Learn more about Freshdesk Success
Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
The Award-Winning B2B Customer Engagement & Loyalty Platform.
Apex is transforming the way companies engage with their B2B customers.
The Award-Winning B2B Customer Engagement & Loyalty Platform.
Offering a range of innovative B2B marketing capabilities, Apex is transforming the way companies engage with their customers.
With Apex’s innovative loyalty platform incentivizing and rewarding your customers for their actions, we not only enhance customer loyalty but significantly boost sales.
Businesses experience a typical increase in sales of 15%.
Let's connect to discuss what Apex can deliver to elevate your business.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Customer success management platform that enables businesses to reduce churn and increase revenue from the existing customer base.
Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Optimove combines the art of marketing with the science of data to autonomously generate actionable insights.
Optimove is the leading CRM Marketing Platform, empowering marketing teams to create and manage large-scale, customer-led journeys. Recognized by Forrester as a Leader for Cross-Channel Campaign Management, Optimove is used by leading brands, including Dollar Shave Club, Entain, Papa John's, Penn National, and Staples, to maximize customer loyalty, retention, and lifetime value.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Catalyst is the most intuitive Customer Success Platform (CSP) - built by CS leaders, for CS teams.
Catalyst is the most intuitive Customer Success Platform - built by CS leaders, for CS teams.
We help CS teams centralize siloed customer data, get a clear line of sight into customer health, and scale customer journeys that drive retention and growth.
We provide robust integrations, flexible platform configuration, easy-to-adopt design, and deep CS expertise to overcome the most daunting roadblocks on the path to driving retention, scaling CS teams, and making CS central to your organization.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Intelligent CDP that allows for creating multiple databases and resolving identities with the use of machine learning techniques.
Amperity, provides a revolutionary way to manage all your customer data, unleashing your team and the tools and systems youve invested in to run your business. With state-of-the-art identity resolution capabilities, Amperity connects your data, even when its incomplete, inconsistent, and lacks linking keys across systems for the richest customer profiles possible. Amperity scales to your data, processing trillions of customer records, daily, securely, and with the compliance you need.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Corelation Software makes it easy to spot and initiate customer retaining actions and lower employee turnover. Relations that matter.
Corelation Software makes it easy to spot and initiate customer retaining initiatives and lower employee turnover - all in one automated and easy-to-use software.
Empower your organization to excel at creating business relations and forge everlasting customer-employee relationships.
Corelation Software collects and visualizes satisfaction levels from customer and employees at intervals that suits you business. Each respondent answers nonanonymous allowing you see exactly where to take action.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Artificial Intelligence that predicts which customers you'll lose, and why.
Artificial Intelligence that predicts which customers you'll lose, and why.
Learn more about Churnly
Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
ProsperStack is a drop-in cancellation flow that's easy to set up and use with the best optimization tools and the smartest support.
We make it easy for subscription-based brands to prosper by automating and enhancing the customer acquisition and retention experiences. When it comes to revenue growth, having a high churn rate is like filling a leaky bucket. Stop wasting time and money on patches.
Upgrade your bucket with ProsperStack: The drop-in cancellation flow that automates and enhances subscriber acquisition and retention experiences so you can keep the customers you’ve already earned.
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Patch is an all-in-one customer retention solution that includes customer journeys, email or SMS marketing, loyalty management & more.
Patch is an all-in-one customer retention solution that includes customer journeys, email or SMS marketing, loyalty management & more.
Learn more about Patch
Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
Maximize Customer Retention, Satisfaction and Growth using Automation, AI and Single Source of Truth
Boost Customer Retention, Satisfaction, and Growth Effortlessly. Leverage the Power of Automation, Ai, and a Single Source of Truth for Unparalleled Results.
Gain Insights with Customer 360 View, Streamline Processes with Automation & Playbooks, Assess Customer Well-being with Health Scores, and Elevate Communication with Ai Powered Email and Survey Generation.
Experience the Future of Customer Engagement with Our Comprehensive Tool.
Learn more about SuccessBoard
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Features
- Engagement Tracking
- Retention Tracking
- Customer Segmentation
- Customer Data Management
