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Confluence is a team workspace where knowledge and collaboration meet. Create, collaborate, and organize your work all in one place.
Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned with everything from meeting notes to strategy docs and IT documentation so they can make better decisions faster and be more responsive to change. Confluence integrates seamlessly with the Atlassian suite of products like Jira Software and Trello, and allows for endless customization with apps from our Marketplace.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
NinjaOne (formerly NinjaRMM) is the easiest, all-in-one IT management solution that MSPs and IT professionals love.
NinjaOne is the leading unified IT operations solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, patch management & more. NinjaOne supports over 10,000 customers around the world, and is consistently ranked #1 for our world-class customer support.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
IT Glue is documentation built for IT professionals. Track, find and know everything in under 30 seconds.
IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Each piece of documentation can be linked to the others, making for a seamless experience where your team has everything they need at their fingertips, without toggling between multiple applications.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Encrypted cloud-based, integrated, automated password protection to store, manage, and retrieve customer credentials and knowledge.
N-able Passportal is an encrypted and efficient password and credential management solution built for MSPs, offering credential injection, reporting, auditing, password change automation, and privileged client documentation capabilities designed to streamline the technician's day by providing essential documentation at their fingertips to standardize service delivery and expedite issue resolution.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects.
Nuclino is a unified workspace where teams can organize knowledge, manage projects, and share ideas, all in one place. Lightweight by design, Nuclino focuses on getting the essentials just right: its interface is clean and intuitive, the editing experience is frictionless, the search is fast and reliable. It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
ProProfs Knowledge Base can reduce your support tickets, boost internal knowledge management and improve team productivity.
ProProfs Knowledge Base is an easy-to-use tool that can be used to create a knowledge base, FAQs, help centers, documentation, and manuals. Right from authoring and designing to publishing and user management, the tool is your perfect partner across all stages of content creation.
100+ settings and integrations, detailed reports, and advanced user management are some of the noteworthy features of ProProfs Knowledge Base software.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Document management solution that enables businesses to organize all MSP data and passwords in a secure centralized platform.
Document management software that receives, tracks, manages, and stores IT documents, passwords, and more.
As IT Teams grow, they outgrow the cluttered file shares and excel password lists. Easily Integrates with important PSA, RMM as well with major Authentication and data software. Reduce downtime, create accountability for documentation, and provide peace of mind for managers and IT professionals.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ...
Online documentation and knowledge base tool. Browser-based solution that works everywhere, you just need a web browser. Online environment for teams to collaborate on user manuals, guides, FAQs and KBs, multi-language documentation sites; as well as a user-facing documentation site where you publish and update your content easily. Supports single-sourcing, SSO, password-protected documentation, export to printed formats, a lot of integrations, and more.
Learn more about ClickHelp
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
An IT documentation tool that turns time-consuming, manual documentation work into an automated process that takes just seconds.
XIA Configuration is an IT audit and documentation tool that removes the burden of time-consuming, manual, auditing and documentation work by turning it into automated processes that take just seconds.
Run reports to audit the configuration of your operating systems, application servers and infrastructure such as Windows, AD, Azure, VMware, Citrix and more.
With version control and change tracking, it's easy to detect suspicious behaviour, incorrect configuration and unauthorized changes.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
All-in-one document collaboration & content management platform for teams to create, share and manage their content from one place.
Bit is a new-age document collaboration platform for teams to create robust internal & client facing documents with built in tracking. Bit helps teams centralize and organize their work, collaborate in real-time across workflows, manage digital content intelligently, and track engagement across the content that is shared. Bit helps teams create digital documents that are multi-dimensional to communicate beyond text and images with 50+ integrations.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Liongard transforms IT systems’ data from a messy, hard-to-reach asset into a unified, actionable source of intelligence.
The Liongard Deep Data™ Platform transforms IT systems’ data from a messy, hard-to-reach asset into a unified, actionable source of intelligence. Through automated discovery, documentation and auditing, Liongard empowers MSPs to unlock an operational advantage that delivers both higher profits and exceptional customer experience. Learn more at liongard.com.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
SaaS platform that offers IT service providers with documentation, password management, customer feedback and BI. Try for free!
SaaS platform that offers IT service providers with documentation, password management, customer feedback and BI. Get your free trial!
Learn more about ITBoost
Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
FNT Command Platforms offers an extensive portfolio of functionalities for IT, data center and telecommunications infrastructures.
The FNT Command Platform offers an extensive portfolio of functionalities to facilitate Hybrid Infrastructure Management. This includes the integrated planning, control, and documentation of all important areas of infrastructures for enterprise IT, data centers and telecommunications. It is based on a proven data model which covers networks, applications, hardware, and services. Other add-on features make infrastructure management much easier and enable flexible integration with other systems.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
PSA-RMM platform for Managed Service Providers.
SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs.
Packed with features like asset, policy, patch and client management, SuperOps.ai is on a mission to build the next-gen MSP platform
The platform helps MSPs manage their clients, projects and IT documents from a single place.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management
Hudu is an intuitive IT documentation solution that offers features such as documentation process management, workflow managemen & more
Hudu is a cloud-based IT documentation solution that offers features such as password management, process management, workflow management, IT asset tracking and more. Hudu lets users manage their IT documentation with an intuitive platform that makes it easy for them to navigate between documentation tasks and stay up-to-date.
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Features
- Process/Workflow Automation
- Documentation Management
- Knowledge Base Management
- Credential Management