17 years helping Singaporean businesses
choose better software

Virtual Assistant Software

Virtual Assistant software helps businesses leverage AI bots to conduct personalized conversations with users and automate tasks or business processes with/without human assistance.

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Celoxis is a powerful, easy-to-use platform with a customizable dashboard that simplifies workflows and boosts team collaboration.
Ranked #1 Project Management Software by leading analysts, Celoxis offers customizable dashboards and real-time insights to optimize resource utilization across time zones. It tracks key metrics by role, skills, and custom fields, delivering actionable data for smarter decisions. With advanced reporting and capacity planning, Celoxis helps teams forecast workloads, allocate resources efficiently, and optimize timelines to avoid bottlenecks. Celoxis supports both SaaS and On-Premise deployments, offering flexibility in how businesses manage projects. It integrates with over 400 business applications and features a powerful API for custom software integration. Say goodbye to spreadsheets—Celoxis centralizes all the enterprise PPM tools you need in one platform, boosting productivity and efficiency. Learn more about Celoxis

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.
My AskAI is your AI customer support chatbot, available 24/7 to give instant answers to your customers on your site or over email. Trained on your company's knowledge your chatbot ensures your customers always have an answer to their questions and will pass them over to your (human) team if it is unable to answer, giving the best of both worlds and increasing customer satisfaction and retention. Find out what your common issues or questions are in an instant with AI insights so you can spend less time on generic queries and more time developing your product. We see on average 79% of conversations are resolved directly by the AI across our users, saving thousands of hours of support time that can be spent on more strategic opportunities. Reduce your support requests by over 50%, overnight, with My AskAI. Learn more about My AskAI

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Suite of human capital management applications: HR, benefits, payroll, performance and talent management.
Oracle Fusion Cloud Human Capital Management is a complete cloud solution that connects every human resource process—and every person—across your enterprise. This provides a consistent experience across devices, enables one source of truth for HR data to improve decision-making, and empowers you with market-leading innovation to address your needs today and into the future. Suite of human capital management applications includes: HR, benefits, payroll, performance and talent management. Learn more about Oracle Fusion Cloud HCM

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Web-based PMS solution that comes with over 30 preconfigured tiles focusing on the front desk, revenue, inventory, and more.
Web-based PMS solution that comes with over 30 preconfigured tiles focusing on the front desk, revenue, inventory, and more. With centralized profiles and guest data, hotel managers can quickly create personalized experiences for every guest and make sure all properties are running smoothly with dashboards that show occupancy rates, net revenues, and more. Learn more about OPERA Cloud Property Management

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Tech-enabled high-quality talent starting at just $499/month to complete recurring work like customer Relationship Management and more.
Use your dedicated assistant to help you focus on your core activities by having them take over busy work such as Basic Research, Data Entry, Social Media Management, Lead Generation, etc. Wing's dedicated Account Managers help to delegate work, and software tools like Workflows and Credentials Manager make interacting with remote talent efficient, easy, and secure. Artificial Intelligence enables quality management in the background to ensure an unmatched user experience. Learn more about Wing

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Powerfront's INSIDE is an omni-channel customer service software that replicates in-person experiences online seamlessly.
Make online shopping as personalized as in store with INSIDE, an omni channel customer service software that provides agents with the tools and data to replicate in-person shopping experiences online and seamlessly between channels. Some of the world’s leading brands use INSIDE to earn on average a 25-35%, sometimes 48%, conversion rate using the enterprise live chat, chatbots, video-assisted personal shopping and live-streaming solutions Learn more about INSIDE

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Haptik powers Intelligent Virtual Assistants (IVA) that transform customer experience, while increasing sales and reducing costs.
Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 4 billion conversations. Haptik’s Enterprise CX Platform helps brands to build Intelligent Virtual Assistants that power the entire customer lifecycle from purchase to support, thereby accelerating top-line revenues and improving operational efficiencies. Haptik drives the world’s transition to AI-powered conversations. Learn more about Haptik

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Yellow.ai empowers enterprises with generative AI customer service automation, serving 1100+ clients in 85+ countries.
Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors. Learn more about yellow.ai

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Freshdesk Contact Center is a simple and reliable contact center software that helps businesses connect with customers.
Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, with zero phone hardware. No matter where your agents connect from they have the right context for personalized customer conversations. Learn more about Freshcaller

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Schedule appointments, collect payments, easily manage your clients and run the end-to-end client experience for your business.
We help VAs consolidate clunky, disjointed and annoying systems into one simple place. Easy scheduling that shows your real-time availability, simple forms to gather information, invoices and payments — all tied together with automations. Create invoices, recurring subscriptions and packages in seconds and get paid on time, every time. Our world-class tools are built for both sides of the relationship, with a client chat portal that centralizes everything for your clients. Learn more about Practice

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Deploy internal and customer-facing AI-powered virtual assistants to provide always available support to service agents and more.
Build and deploy custom virtual assistants to empower service agents, HR, onboarding and more using a user-friendly no-code platform. Powered by conversational AI and proprietary NLU technology, boost.ai’s secure and controlled virtual assistants act as always-available virtual colleagues, ready to provide consistent, reliable and accurate second-line support, even in complex interactions. Integrate internal virtual assistants with enterprise systems and business applications to build a hub of real-time, accurate company information, ensuring a consistent flow of knowledge across all departments and driving fast decision-making. Develop and deploy customer-facing virtual assistants to bridge the gap between AI-driven support and live agents, with highly customizable, scalable service capable of delivering 90%+ response rates. Learn more about Boost.AI

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Conversica Revenue Digital Assistants™ supercharge marketing, sales, and customer success teams to unlock more revenue.
Conversica’s industry-leading Conversational AI platform delivers authentic, two-way conversations that activate all parts of the funnel with precision, proactively increasing lead conversions and revenue growth. Whether the focus is converting leads in Marketing, closing deals in Sales or growing existing customers in Customer Success, Conversica’s Conversation Automation solution is informed by the industry’s most advanced enterprise-class, self-learning AI models derived from billions of human interactions over more than a decade. Our Intelligent Virtual Assistants are powerful enough to hold meaningful dialog in real-time across the entire customer lifecycle and smart enough to seek out and fill the ‘conversation gaps’ in the funnel, delivering the right message at the right time to put any hint of interest on the fast track to conversion. Influence and persuade leads, prospects and customers through automated 1:1 interactions tailored to the unique needs of each contact. Learn more about Conversica

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Tali will write your clinical notes, so that you don't have to.
Tali is an artificial intelligence (AI) virtual assistant that helps physicians save time on every patient visit. It uses artificial intelligence to to generate clinical notes, take dictation, understand and respond spoken commands, and get evidence-based answers to medical questions. Tali works with electronic health records (EHRs) and other medical systems (EMRs). Tali is designed to be very user-friendly for busy physicians. Try Tali for FREE today. Learn more about Tali

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Prime AI offers innovative size-fitting tools for fashion e-commerce, enhancing online shopping with personalised fit recommendations.
Prime AI offers innovative tools to enhance the fashion retail experience and drive better results for your online store. Our Shoe Size Finder uses a single photo to provide highly accurate size recommendations, significantly reducing returns and boosting customer confidence. The AI Photoshoot feature instantly transforms flat garment images into high-quality photos of models dressed in your products, saving time and costs associated with traditional photoshoots. Our Bra Size Finder ensures a perfect fit, enhancing comfort and reducing the risk of returns. Clothing Size Finder offers tailored size suggestions improving the shopping experience and reducing returns. The Visual Search tool enables customers to find products by uploading images, helping them discover the exact styles they’re looking for. With seamless Shopify integration, custom APIs, and rapid image processing, Prime AI’s solutions are ideal for retailers looking to improve efficiency and boost the bottom line. Learn more about Prime AI

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Boost efficiency using Sup by automating regular updates into seamless workflows, reducing the need for frequent meetings.
Introducing Sup, the complete standup bot designed to streamline team communication. Effortlessly share progress updates through chat or a dialog window. But Sup offers more. Experience the convenience of requesting and viewing holidays with timely reminders. Gather valuable insights and engage your team with surveys and polls. Enhance team morale by monitoring mood during daily standups or other meetings. Embrace Sup to unlock a new level of productivity for your team. Learn more about Sup!

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Zoee is a specialized software solution for coaches, streamlining coaching business management.
Zoee is an easy-to-use software solution designed to empower coaches with it’s extensive array of tools for streamlined business management, saving coaches precious time and resources to focus on serving their clients. Zoee's features set coaches up for success with personalized profile pages, automated financial transactions, seamless scheduling, client management, file sharing, and integrated communication tools. Learn more about Zoee

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Kore.ai is a globally recognized leading provider of Conversational AI and Digital UX Virtual Assistant Platform and Solutions.
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human assisted and to build generative AI enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe. Learn more about Kore

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
iAdvize Copilot™, the generative AI shopping assistant that helps retailers provide personalized e-commerce experiences.
Every customer interaction is an opportunity to convert browsers to buyers. Customer support doesn’t start after checkout either. That’s why we built iAdvize Copilot™, the AI-powered assistant that delivers personalized product recommendations and provides answers to every question—right when shoppers need them, helping them make purchasing decisions in seconds. Trusted by 350+ leading e-commerce brands, iAdvize Copilot™ boosts conversion rates by up to 24%, reduces volume to your customer service team, and strengthens relationships by freeing up agents to focus on high-value interactions. Seamlessly integrated into your e-commerce tech stack, iAdvize offers measurable results (like increased AOV and improved CSAT), empowering your business to deliver the instant, reliable support today’s customers expect. Transform your e-commerce experience with iAdvize Copilot™. Learn more about iAdvize

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Ada is an AI customer service automation platform on a mission to make customer service extraordinary for everyone.
Ada is an AI customer service automation platform on a mission to make customer service extraordinary for everyone. Ada envisions a world where every customer interaction is resolved by AI, and makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages — with the least amount of effort. Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Meta, Verizon, AirAsia, YETI, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx/. Learn more about Ada

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
AI Assistant that works alongside your team to ensure every lead is followed-up, qualified & nurtured and schedules qualified meetings
Exceed.ai by Genesys helps augment marketing & sales teams to drive more revenue growth opportunities. The virtual AI Sales Assistant works 24x7 alongside humans to ensure every lead is followed up with, nurtured, and qualified using two-way email, SMS & chat conversations. When a lead is qualified and ready to talk to a human the assistant will automatically schedule a meeting for your reps. Exceed automatically updates your CRM and marketing automation platform with the latest lead status. Learn more about Exceed.ai

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Auto-answer employee queries, and instantly resolve employee tickets and requests with Leena AI HR helpdesk.
Leena AI HR helpdesk is an AI-powered conversational platform that helps enterprises automatically answer employee queries, streamline day-to-day HR operations, quickly resolve employee tickets, and manage employee requests on the go.It automates the entire HR helpdesk and brings it on a single interface by seamlessly integrating with the existing HRIS and internal systems. Leena AI acts as a virtual HR assistant that helps you achieve excellent HR efficiency & boost overall employee experience Learn more about Leena AI

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
isLucid automatically captures, transcribes and organises everything that was said during online meetings.
isLucid in seconds extracts value from transcripts and organises meeting notes. Having an interview, meeting with a customers or project planning? isLucid captures meeting notes and tasks, and integrates it to your project management software, CRM or ATS. Have all your meeting records securely stored in a single place. Extract the most value of your meetings, have better collaboration and keep your teams aligned. Learn more about isLucid

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
STAN AI is a virtual assistant designed to help property managers respond to homeowner inquiries, service requests, and bookings.
Empower residents & streamline property management with STAN AI, your 24/7 virtual assistant. Residents get instant answers to common questions about rent, leases, policies, and the community – all through a user-friendly chat interface available via SMS, email, phone, or popular platforms like Whatsapp and Facebook. STAN AI tackles it all, from managing account information to submitting and tracking service requests and amenity bookings, freeing up property managers' time for strategic tasks and resident relationship building. This AI marvel even learns and adapts to your community's unique needs, ensuring exceptional service for everyone. Plus, STAN AI integrates seamlessly with existing property management systems, automates repetitive tasks like sending lease renewals and rent reminders, and generates insightful reports – saving you time, money, and resources. STAN AI is empowering residents, boosting satisfaction, and giving property managers back their time. Learn more about STAN AI

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
Virtual assistant tool that boosts e-comm sales by guiding customers to the right products through engaging, conversational interaction
Outfindo utilizes advanced virtual assistant technology to enhance the online shopping experience. Our virtual assistant boosts customer engagement and significantly increases e-commerce sales by transforming customer interactions into guided, conversational engagements. This solution effortlessly guides customers to the right products, improving satisfaction and conversion rates. Outfindo's seamless integration across various product segments makes it an essential tool for e-commerce platforms seeking to leverage virtual assistant capabilities. Learn more about Outfindo

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation
We provide enterprises with cost-effective Conversational AI solutions across chat, email, and voice to transform customer interaction.
Swiss-based Enterprise Bot, a leader in Conversational AI, process automation and GenAI, is transforming customer and employee interactions for Customer Service, Sales, Knowledge Management and Digital Coworker. Powered by LLMs like ChatGPT and Llama 2, it offers unmatched personalization and omnichannel solutions via email, voice, and chat. Integrated with core systems like SAP, CRMs and more, the AI not only answers but resolves queries to boost CX, employee productivity, and profitability. Learn more about Enterprise Bot

Features

  • Personalization
  • Natural Language Processing
  • Process/Workflow Automation
  • AI/Machine Learning
  • Business Process Automation