---
description: Discover and compare IT Ticketing Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Ticketing Software for Windows - Price comparison & Reviews - Capterra Singapore 2026
---

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# IT Ticketing Software

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> IT Ticketing Systems are software tools for managing and resolving user-reported issues and service requests in an organized manner. These systems enable IT support teams to track, prioritize, and address tickets efficiently, ensuring timely solutions while maintaining a detailed record of incidents and responses for accountability and analysis.

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## Products

1. [CRMNEXT](https://www.capterra.com.sg/software/118388/crmnext) — 4.5/5 (2 reviews) — CRMNEXT is a global CRM solution provider, a specialist in optimizing customer relationships.
2. [Richdesk](https://www.capterra.com.sg/software/144317/richmond-servicedesk) — 4.5/5 (2 reviews) — Web-based service desk with customer service portal designed for internal ITSM and external customer support.
3. [HelpdeskEddy](https://www.capterra.com.sg/software/150507/helpdeskeddy) — 5.0/5 (2 reviews) — An efficient web-based system of customer service with live chat and mobile integration included in all versions.
4. [SutiCRM](https://www.capterra.com.sg/software/166258/suticrm) — 4.5/5 (2 reviews) — Manage \& make the most of your customer interactions with SutiCRM, intuitive CRM software specifically tailored to your business needs.
5. [Tikit by Cireson](https://www.capterra.com.sg/software/1029572/tikit) — 5.0/5 (2 reviews) — Tikit by Cireson is a powerful Microsoft 365 Service Desk built inside of Teams.
6. [Brand Embassy](https://www.capterra.com.sg/software/143200/brand-embassy) — 5.0/5 (1 reviews) — Brand Embassy is an omnichannel digital customer service platform for contact centers. It is cloud scalable and costs saving solution.
7. [Web+Center](https://www.capterra.com.sg/software/67731/web-center) — 5.0/5 (1 reviews) — It is a suite of web-based Help Desk and service desk , CRM and customer self-help applications available onsite or in the cloud.
8. [Enterprise Service Desk](https://www.capterra.com.sg/software/152682/enterprise-service-desk) — 4.0/5 (1 reviews) — A codeless, user-friendly, and affordable ITIL-based service management platform. Provide visibility to IT stakeholders and end users.
9. [Everest](https://www.capterra.com.sg/software/127551/everest) — 5.0/5 (1 reviews) — Manage customer complaints professionally; well beyond help desk applications. Capture, communicate, classify and document everything.
10. [Flexera SaaS Manager](https://www.capterra.com.sg/software/178055/flexera-saas-manager) — 4.0/5 (1 reviews) — Spend and vendor management tool that helps manage SaaS subscriptions and keeps track of unused, underused and abandoned licenses.
11. [Symphony](https://www.capterra.com.sg/software/204569/symphony) — 5.0/5 (1 reviews) — Symphony is a complete telecom/service provider billing solution that facilitates innovation through simplified, integrated processes.
12. [BoldDesk](https://www.capterra.com.sg/software/1032611/bolddesk) — 5.0/5 (1 reviews) — BoldDesk is premium customer service software that allows your organization to turn customers into fans.
13. [Helpdesk 365](https://www.capterra.com.sg/software/1074296/Helpdesk-365) — 5.0/5 (1 reviews) — AI-driven SharePoint ticketing system that prioritizes critical requests, automates workflows, and ensures faster, reliable support.
14. [Second CRM](https://www.capterra.com.sg/software/144727/second-crm) (0 reviews) — Cloud based easy to use software to improve customer relationships, increase sales and much more.
15. [eGain AI Knowledge Hub](https://www.capterra.com.sg/software/151575/egain-knowledge) (0 reviews) — Powered by AI and analytics, eGain Knowledge Hub is a one-stop knowledge management solution for the digital-first, remote-first era.
16. [Rock Solid](https://www.capterra.com.sg/software/213638/oneview) (0 reviews) — Rock Solid is a leader in easy-to-use cloud software for resident engagement, legislation management, and process automation.
17. [DeskDay](https://www.capterra.com.sg/software/1066683/deskday) (0 reviews) — DeskDay is a modern, AI-powered PSA for MSPs and IT Teams with chat-based service desk, workflow automation \& Helena AI assistant.
18. [ResolveMeQ](https://www.capterra.com.sg/software/1091563/ResolveMeQ) (0 reviews) — ResolveMeQ is an AI-driven IT support platform designed to reduce ticket resolution time and improve team efficiency.

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Page: 5 / 5\
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## Related Categories

- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/32623/it-ticketing-systems-software/software)
- [All Categories](https://www.capterra.com.sg/directory)

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